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Ryan Ahmed

In this hands-on project, we will train several classification algorithms such as Logistic Regression, Support Vector Machine, K-Nearest Neighbors, and Random Forest Classifier to predict the churn rate of Telecommunication Customers. Machine learning help companies analyze customer churn rate based on several factors such as services subscribed by customers, tenure rate, and payment method. Predicting churn rate is crucial for these companies because the cost of retaining an existing customer is far less than acquiring a new one.

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In this hands-on project, we will train several classification algorithms such as Logistic Regression, Support Vector Machine, K-Nearest Neighbors, and Random Forest Classifier to predict the churn rate of Telecommunication Customers. Machine learning help companies analyze customer churn rate based on several factors such as services subscribed by customers, tenure rate, and payment method. Predicting churn rate is crucial for these companies because the cost of retaining an existing customer is far less than acquiring a new one.

Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

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Syllabus

Telecom Customers Churn Prediction using several Machine Learning Classification problems
Welcome to “Machine Learning Classification: Telecom Customers Churn Prediction”. This is a project-based course which should take approximately 2 hours to finish. Before diving into the project, please take a look at the course objectives and structure.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Designed for learners based in the North America region
Develops a strong foundation in telecom customer churn prediction
Emphasizes hands-on learning through practical projects
Taught by experienced instructors with industry knowledge
Utilizes a variety of classification algorithms, providing a comprehensive understanding of the subject
Helps learners analyze customer churn rate based on multiple factors, improving their decision-making skills

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Reviews summary

Highly rated telecom churn prediction course

Learners say this course on machine learning is super useful and a great path to learn ML algorithms. Reviewers agree that this course has good and clear content.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Machine Learning for Telecom Customers Churn Prediction with these activities:
Read ‘Machine Learning for Dummies’ by John Paul Mueller and Luca Massaron
Gain a foundational understanding of machine learning concepts and their applications, providing a strong basis for the course materials.
Show steps
  • Read through the chapters that cover the basics of machine learning, including supervised and unsupervised learning.
Review statistics fundamentals
Refresh your knowledge of statistics, especially focusing on descriptive statistics, to build a strong foundation for understanding machine learning algorithms.
Browse courses on Statistics
Show steps
  • Review key concepts in descriptive statistics, such as mean, median, mode, standard deviation, and variance.
  • Solve practice problems to apply your understanding of statistical measures.
  • Go through examples of how descriptive statistics are used in machine learning.
Participate in a study group or online forum
Enhance your understanding by discussing course concepts with peers, asking questions, and sharing insights.
Show steps
  • Join a study group or online forum related to machine learning classification or churn prediction.
  • Participate in discussions, ask questions, and share your knowledge and experiences.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Develop a machine learning model from scratch
Apply your knowledge of machine learning algorithms by creating a simple model from scratch, using a programming language of your choice.
Browse courses on Logistic Regression
Show steps
  • Choose a dataset related to churn prediction.
  • Select one of the classification algorithms covered in the course.
  • Implement the algorithm in your preferred programming language.
  • Train and evaluate your model.
Solve practice problems on machine learning classification
Reinforce your understanding of machine learning classification algorithms by solving practice problems that cover different aspects of their implementation and usage.
Browse courses on Logistic Regression
Show steps
  • Find practice problems online or in textbooks.
  • Solve the problems step-by-step, referring to the course materials as needed.
Gather resources on churn prediction
Extend your knowledge by compiling a collection of resources that provide diverse perspectives on churn prediction.
Browse courses on Churn Prediction
Show steps
  • Search for articles, white papers, case studies, and other materials related to churn prediction.
  • Organize and categorize the resources based on their content and relevance.
Follow tutorials on advanced machine learning techniques
Expand your knowledge of machine learning by following tutorials on advanced techniques that are relevant to churn prediction.
Browse courses on Churn Prediction
Show steps
  • Identify advanced machine learning tutorials that align with your interests.
  • Follow the tutorials step-by-step, taking notes and experimenting with the code.

Career center

Learners who complete Machine Learning for Telecom Customers Churn Prediction will develop knowledge and skills that may be useful to these careers:
Data Analyst
Data Analysts use data to solve business problems. They analyze data to find trends and patterns, and they use this information to make recommendations. This course may be useful for Data Analysts who want to learn more about Machine Learning and how it can be used to predict customer churn.
Customer Success Manager
Customer Success Managers are responsible for ensuring that customers are satisfied with their products or services. They work with customers to identify and resolve problems. This course may be useful for Customer Success Managers who want to learn more about Machine Learning and how it can be used to predict customer churn.
Fraud Analyst
Fraud Analysts are responsible for investigating and preventing fraud. They use data to identify fraudulent transactions and develop prevention strategies. This course may be useful for Fraud Analysts who want to learn more about Machine Learning and how it can be used to predict customer churn.
Machine Learning Engineer
Machine Learning Engineers are responsible for designing, developing, and deploying Machine Learning models. They work closely with Data Scientists to translate business problems into technical solutions. This course may be helpful in building a foundation in Machine Learning for aspiring Machine Learning Engineers, who need to have a strong understanding of various classification algorithms.
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns. They use data to understand customer behavior and target marketing efforts. This course may be useful for Marketing Managers who want to learn more about Machine Learning and how it can be used to predict customer churn.
Financial Analyst
Financial Analysts use data to make investment recommendations. They analyze financial data to identify trends and patterns. This course may be useful for Financial Analysts who want to learn more about Machine Learning and how it can be used to predict customer churn.
Risk Manager
Risk Managers are responsible for identifying and managing risks. They use data to assess risks and develop mitigation strategies. This course may be useful for Risk Managers who want to learn more about Machine Learning and how it can be used to predict customer churn.
Product Manager
Product Managers are responsible for developing and managing products. They work with engineers and designers to create products that meet customer needs. This course may be useful for Product Managers who want to learn more about Machine Learning and how it can be used to predict customer churn.
Insurance Analyst
Insurance Analysts use data to assess risks and develop insurance policies. They work with insurance companies to determine the appropriate coverage and pricing for insurance policies. This course may be useful for Insurance Analysts who want to learn more about Machine Learning and how it can be used to predict customer churn.
Business Analyst
Business Analysts use data to understand business problems and opportunities. They work with stakeholders to define requirements and develop solutions. This course may be useful for Business Analysts who want to learn more about Machine Learning and how it can be used to predict customer churn.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams. They work with sales representatives to develop and execute sales strategies. This course may be useful for Sales Managers who want to learn more about Machine Learning and how it can be used to predict customer churn.
Healthcare Analyst
Healthcare Analysts use data to improve healthcare outcomes. They work with healthcare providers to identify trends and patterns in patient data. This course may be useful for Healthcare Analysts who want to learn more about Machine Learning and how it can be used to predict customer churn.
Data Scientist
Data Scientists use advanced Machine Learning algorithms to uncover actionable insights in data. They apply their expertise in statistics and programming to solve complex business problems and predict future trends. This course may be useful in building a solid foundation in Machine Learning for Data Scientists, who often use these algorithms to understand customer behavior and predict churn rate.
Education Analyst
Education Analysts use data to improve educational outcomes. They work with schools and educators to identify trends and patterns in student data. This course may be useful for Education Analysts who want to learn more about Machine Learning and how it can be used to predict student churn.
Operations Manager
Operations Managers are responsible for planning and executing operations. They work with employees to ensure that operations are efficient and effective. This course may be useful for Operations Managers who want to learn more about Machine Learning and how it can be used to predict customer churn.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Machine Learning for Telecom Customers Churn Prediction.
Comprehensive guide to machine learning for finance. It covers the underlying theory and algorithms, as well as practical applications in a variety of domains.
Comprehensive guide to deep learning. It covers the underlying theory and algorithms, as well as practical applications in a variety of domains.
Comprehensive guide to computer vision. It covers the underlying theory and algorithms, as well as practical applications in a variety of domains.
Comprehensive guide to speech and language processing. It covers the underlying theory and algorithms, as well as practical applications in a variety of domains.
Comprehensive guide to reinforcement learning. It covers the underlying theory and algorithms, as well as practical applications in a variety of domains.
Comprehensive guide to generative adversarial networks. It covers the underlying theory and algorithms, as well as practical applications in a variety of domains.
Comprehensive guide to natural language processing with deep learning. It covers the underlying theory and algorithms, as well as practical applications in a variety of domains.
Comprehensive guide to data mining. It covers a wide range of topics, including data preprocessing, feature engineering, and model evaluation.

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