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Optimize Digital Experiences with Service Blueprints in Miro
By the end of this project, you will be able to create a service blueprint that emphasizes digital experiences the customer has with a brand in Miro. Your project will uncover business opportunities by methodically mapping service touchpoints to mitigate risk to improve the customer experience.
To optimize digital experiences with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, and context from each step of the customer experience with the service in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Rating | Not enough ratings |
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Length | 2 weeks |
Effort | 2 hours |
Starts | Jul 3 (46 weeks ago) |
Cost | $9 |
From | Coursera Project Network via Coursera |
Instructors | Tricia Bagley, Freedom Learning Group |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | Programming Art & Design Business |
Tags | Computer Science Design And Product Business Business Strategy |
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Rating | Not enough ratings |
---|---|
Length | 2 weeks |
Effort | 2 hours |
Starts | Jul 3 (46 weeks ago) |
Cost | $9 |
From | Coursera Project Network via Coursera |
Instructors | Tricia Bagley, Freedom Learning Group |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | Programming Art & Design Business |
Tags | Computer Science Design And Product Business Business Strategy |
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