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Susan Dalby

Are you tired of feeling overwhelmed and driven by your emotions? Don't let your lack of essential skills hold you back any longer. Join our program of courses designed to equip you with the social and psychological tools you need to thrive in today's complex world.

Each course is based on real-world skills used by psychologists and is designed to give you a specific skill from their toolbox to manage your psyche and emotional responses. By enrolling in this course, you'll learn how to understand and manage strong feelings in just 60 minutes.

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Are you tired of feeling overwhelmed and driven by your emotions? Don't let your lack of essential skills hold you back any longer. Join our program of courses designed to equip you with the social and psychological tools you need to thrive in today's complex world.

Each course is based on real-world skills used by psychologists and is designed to give you a specific skill from their toolbox to manage your psyche and emotional responses. By enrolling in this course, you'll learn how to understand and manage strong feelings in just 60 minutes.

Unlock the secrets to becoming your best self and build your capacity to understand the world and those around you with the guidance of world-leading clinical psychologist Susan. With over 20 years of experience in private practice, Susan has honed her skills and now brings her proven clinical tools and techniques to this series of courses.

This particular course focuses on mastering Emotional Regulation, but be sure to stay tuned for upcoming courses in the series that will help you become a Complete Adult. Don't settle for a life where your emotions control you. Take the first step towards a better version of yourself and enrol in this course today.

Through Susan's expert guidance, you'll learn how to regulate your emotions and navigate complex situations with confidence. You'll gain a deeper understanding of yourself and those around you, setting the foundation for a fulfilling and successful life.

Empower yourself to rise above any situation, no matter your background. Don't wait, take the first step towards a happier and more fulfilling life. Enrol now and discover how to live your best life.

Enroll now

What's inside

Syllabus

Introduction
About the Complete Adult Series
About Susan

Some tips to make the most of the course:


  • Use the tools available such as pausing the slides, taking notes, or bookmarking parts that you may want more time to digest, revisit or just sit with for a moment.

  • Don’t skip the practical exercise unless you feel you can’t complete it. Learning to process an emotion is experiential. You will not be asked to take on anything ‘big' and you are always in control of the exercise.

  • Revisit the exercise presented to practice and to continue to expand your language around emotions.

  • Remember very few of us get taught this skill when we are young, so it is difficult for everyone, but it is something you can learn and gets much easier with practice.

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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Provides practical exercises to process emotions, which can be difficult for many but becomes easier with practice and helps learners expand their emotional vocabulary
Based on real-world skills used by psychologists, offering learners specific tools to manage their emotional responses and improve their overall psychological well-being
Taught by Susan, a clinical psychologist with over 20 years of experience, who brings proven clinical tools and techniques to help learners regulate their emotions
Belongs to a series of courses designed to equip learners with social and psychological tools, suggesting a comprehensive approach to personal development and emotional intelligence
Requires learners to actively participate in practical exercises, which may be challenging for some individuals who are not comfortable with experiential learning or emotional exploration

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Reviews summary

Emotional regulation: practical skills toolkit

According to learners, this course provides a largely positive introduction to emotional regulation. Students praise the practical tools and techniques offered, finding the content clear and easy to understand. Many appreciate the structured 5-step model which makes processing emotions feel manageable. The instructor's expertise as a clinical psychologist is also frequently highlighted as a strength. While the concise 60-minute format is convenient for busy learners, some note that it serves as a good starting point but requires significant personal practice and may not be sufficient for those seeking deep therapeutic work or advanced concepts. Overall, it is seen as a valuable, actionable foundation for better managing one's emotional life.
Short duration is convenient, but can limit depth.
"The course is short and to the point, perfect for a quick learning boost."
"At only 60 minutes, it's a great introduction but definitely not a deep dive."
"I liked how concise it was, fitting easily into my busy schedule."
"While efficient, I felt it could have benefited from slightly more detail or examples given the topic."
Tools need consistent personal effort to master.
"This course gives you the tools, but you really need to commit to practicing them regularly."
"Understanding the concepts is one thing; applying them takes dedication beyond the course itself."
"It's emphasized in the course, and it's true – consistent practice is key to seeing results."
"The model is simple, but mastering emotional regulation is an ongoing process, not a one-hour fix."
Taught by a credible clinical psychologist.
"Knowing the instructor is a clinical psychologist adds a lot of credibility to the material."
"Susan's experience really shines through in her explanations and examples."
"It was reassuring to learn from someone with over 20 years in private practice."
"I trusted the techniques more because they came from a qualified professional."
Excellent starting point for beginners.
"This was a fantastic first step for me in learning about emotional regulation."
"If you're new to this topic, this course provides a solid and gentle entry point."
"I feel this course is particularly well-suited for someone just starting their journey in managing emotions."
"It gave me a foundational understanding that I can now build upon with further learning."
Provides a simple, easy-to-follow framework.
"The 5-step model is very clear and easy to remember when I'm feeling overwhelmed."
"I found the structure of the course and the model presented made complex ideas accessible."
"The framework is straightforward and gives a practical way to approach difficult feelings."
"The step-by-step process for managing emotions was the most valuable takeaway for me."
Offers actionable techniques for managing emotions.
"I gained practical tools and strategies that I could apply immediately to my life."
"The techniques shared in this course are very effective and straightforward to use."
"I really appreciate the actionable steps provided; they helped me process emotions better."
"This course gave me concrete methods instead of just theory, which I found very helpful."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Complete Adult - Emotional Regulation with these activities:
Review 'Permission to Feel'
Provide a strong foundation in emotional intelligence and the RULER framework before starting the course.
View Permission to Feel on Amazon
Show steps
  • Obtain a copy of 'Permission to Feel'.
  • Read the book, focusing on the RULER method.
  • Reflect on how the concepts relate to your own emotional experiences.
Review Basic Psychology Concepts
Reinforce foundational knowledge of psychology to better understand the principles of emotional regulation.
Browse courses on Emotional Intelligence
Show steps
  • Review introductory psychology materials.
  • Focus on sections related to emotions and behavior.
  • Take a short quiz to test your understanding.
Practice Identifying Physical Sensations
Improve your ability to recognize and name physical sensations associated with different emotions, a key step in emotional regulation.
Show steps
  • Set aside time each day to focus on your body.
  • Note any physical sensations you experience.
  • Try to associate those sensations with specific emotions.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create an Emotion Journal
Deepen your understanding of your own emotional patterns and triggers by documenting your emotional experiences.
Show steps
  • Obtain a notebook or create a digital document.
  • Record your emotions, triggers, and reactions daily.
  • Reflect on patterns and insights gained from your entries.
Discuss Emotional Regulation Strategies
Share and learn different emotional regulation techniques from peers, expanding your toolkit and gaining new perspectives.
Show steps
  • Find a study partner or group interested in emotional regulation.
  • Schedule regular meetings to discuss strategies and challenges.
  • Share personal experiences and offer support to each other.
Write a Reflection Paper
Solidify your understanding of the course material by reflecting on your learning journey and applying the concepts to your own life.
Show steps
  • Review your notes and course materials.
  • Identify key concepts and insights that resonated with you.
  • Write a paper discussing your learning experience and how you plan to apply the skills learned.
Review 'The Body Keeps the Score'
Gain a deeper understanding of the connection between trauma and emotional regulation.
Show steps
  • Obtain a copy of 'The Body Keeps the Score'.
  • Read the book, focusing on the sections related to emotional regulation and trauma.
  • Reflect on how the concepts relate to your own experiences or those of others.

Career center

Learners who complete The Complete Adult - Emotional Regulation will develop knowledge and skills that may be useful to these careers:
Therapist
Therapists work directly with individuals seeking support for their mental and emotional well-being. Given the sensitive nature of their work, it is critical to possess superior skill in emotional regulation. The skills taught in this course equip therapists with the tools to manage their own emotional responses and maintain appropriate boundaries while providing effective therapy. Therapists often deal with clients facing trauma, anxiety, depression, and other serious mental health challenges. By learning to understand and regulate their own emotions, therapists can better empathize with clients, provide objective guidance, and avoid vicarious traumatization. The course's practical exercises and real-world examples provide therapists with proven strategies for promoting emotional regulation in themselves and their clients, such as identifying physical sensations, naming emotions, and analyzing the origins of their emotional responses. Many therapists pursue advanced degrees.
Counselor
A counselor supports individuals navigating emotional and psychological challenges. Emotional regulation is at the core of effective counseling, allowing the counselor to remain composed and empathetic while guiding clients through difficult experiences. This course on emotional regulation helps build a strong foundation for counselors by providing tools to understand and manage their own emotional responses, as well as techniques to assist clients in developing their emotional regulation skills. Counselor effectiveness relies on the ability to create a safe and supportive environment where clients feel comfortable exploring their emotions. Learning to identify, analyze, and process emotions, as taught in the course, enables a counselor to provide targeted and effective support to clients struggling with various emotional issues. The course's practical exercises and real-world examples directly translate to skills needed in counseling sessions, such as helping clients name their feelings, understand the physical sensations associated with emotions, and decide on appropriate actions.
Mediator
Mediators facilitate communication and negotiation between parties in conflict, requiring a high degree of emotional intelligence and self-regulation. This course helps improve a mediator's ability to remain neutral, manage emotional outbursts, and guide disputing parties toward resolution. Mastering emotional regulation assists mediators in creating a safe and structured environment where individuals feel heard and understood. The course's focus on understanding and managing strong feelings directly addresses the core challenges of mediation. By learning to identify and process their own emotional responses, as well as those of the parties involved, mediators can better navigate complex negotiations and facilitate mutually agreeable outcomes. The practical exercises and real-world examples in the course provide mediators with valuable tools for managing emotional dynamics and promoting constructive dialogue.
Teacher
Teachers require emotional regulation skills to manage classrooms effectively, address student needs, and navigate challenging interactions with parents and colleagues. This course focusing on emotional regulation allows teachers to maintain composure, create a supportive learning environment, and prevent burnout. A teacher who is adept at emotional regulation better connects with students, understands their perspectives, and responds appropriately to their emotional needs. The course syllabus, including identifying physical sensations, naming emotions, and analysing emotional responses, enables teachers to recognize and address stress within themselves and their students. The 'why' behind emotional processing, as introduced in the course, informs the teacher's approach to classroom management and student support. The practical example demonstrates how to apply emotional regulation skills in real-world situations, providing teachers with strategies for navigating common classroom challenges.
Team Leader
Team leaders are responsible for guiding and motivating their teams. Emotional regulation helps leaders make sound decisions under pressure, provide constructive feedback, and foster a positive team environment. This course that teaches emotional regulation equips team leaders with the skills to manage their own emotions and support their team members' emotional well-being. The course's syllabus, including identifying physical sensations, naming emotions, and analysing emotional responses, allows team leaders to recognize and address stress within themselves and their team. The 'why' behind emotional processing, as introduced in the course, informs the team leader's approach to conflict resolution and team building. The practical example demonstrates how to apply emotional regulation skills in real-world situations, providing team leaders with strategies for navigating team challenges.
Human Resources Manager
Human resources managers navigate complex workplace dynamics, including employee conflicts, performance issues, and sensitive personal matters. Emotional regulation is invaluable for maintaining composure, making fair decisions, and fostering a positive work environment. A course focusing on emotional regulation builds capabilities for HR managers to handle challenging conversations with empathy and professionalism. Understanding how to process emotions, as taught in this course, assists HR managers in responding effectively to employee concerns and mediating conflicts. The course's emphasis on identifying physical sensations and naming emotions can help HR managers recognize and address their own emotional triggers, promoting self-awareness and preventing burnout. The practical example in the course demonstrates how to apply emotional regulation skills in real-world situations, providing HR managers with tangible strategies for navigating workplace challenges.
Nurse
Nurses work in high-stress environments, often dealing with patients and families experiencing significant emotional distress. Emotional regulation ensures nurses can provide compassionate care, make sound clinical decisions, and manage their own well-being. This emotional regulation course may be helpful in building a nurse's ability to handle challenging situations with empathy and professionalism. The course provides methods to recognize and manage emotional reactions in high-pressure medical settings. The course's syllabus, which includes techniques for identifying physical sensations, naming emotions, and analyzing emotional responses, provides practical techniques for navigating difficult patient interactions and preventing burnout. Understanding the root causes and biological foundations of emotional processing, as introduced in the course, informs a nurse's approach to patient care and self-care.
Social Worker
Social workers often deal with clients facing crises and emotional distress. The ability to regulate one's own emotions is vital for providing effective support and maintaining professional boundaries. This emotional regulation course may be useful because it provides frameworks for understanding and managing emotional reactions in high-stress situations. Social workers frequently encounter individuals struggling with trauma, addiction, or other challenging circumstances. By learning to manage their own emotions, social workers can better assist clients in navigating these difficult situations. The course syllabus, which includes identifying physical sensations, naming emotions, and analyzing emotional responses, provides practical techniques directly applicable to social work practice. Furthermore, understanding the 'why' behind emotional processing, as discussed in the course, can inform a social worker's approach to client care and advocacy.
Police Officer
Police officers regularly encounter high-stress situations, including conflict, violence, and trauma. This job requires emotional regulation to maintain composure, make sound judgments, and de-escalate tense situations. This course about emotional regulation may be useful for officers to manage their own emotional responses and effectively interact with the public. The course assists in building the officer's ability to handle challenging situations with empathy and professionalism. The course's syllabus, which includes techniques for identifying physical sensations, naming emotions, and analyzing emotional responses, provides strategies for navigating citizen interactions and promotes officer well-being. Understanding emotional processing informs the officer's approach to community policing and conflict resolution. The practical example demonstrates how to apply emotional regulation skills in real-world situations.
Customer Service Representative
Customer service representatives interact with customers daily, often handling complaints and resolving issues under pressure. Emotional regulation helps representatives remain calm, empathetic, and professional, even in difficult situations. This course about emotional regulation can improve a customer service representative's ability to effectively address customer concerns, build rapport, and provide excellent service. The course enables customer service representatives to manage their own emotional responses and de-escalate tense interactions. Understanding the 'why' behind emotional processing, as discussed in this course, informs their approach to customer interactions and problem-solving. The practical example demonstrates how to apply emotional regulation skills in real-world customer service situations, providing representatives with tangible strategies for navigating challenging customer interactions.
Financial Advisor
Financial advisors assist clients with making financial decisions. To navigate the economic highs and lows, financial advisors require emotional regulation to manage their own responses and connect better with clients. This course helps a financial advisor to manage and resolve emotional responses. This program better prepares financial advisors to demonstrate a productive environment for their clients.
Dietician
Dieticians who work in private practice often counsel individual clients. To thrive, they must skillfully manage emotional responses. As such, dieticians require emotional regulation to manage their own responses and connect better with clients. This course helps a dietician to manage and resolve emotional responses. This program may better prepare dieticians to contribute to a better environment within their practice.
Software Engineer
Software engineers who work in private practice often work towards delivering a finished product or service. To thrive, they must skillfully manage emotional regulation. As such, software engineers require emotional regulation to manage their own responses and connect better with clients. This course helps a software engineer to manage and resolve emotional responses. This program benefits software engineers by promoting a productive environment for their programming.
Writer
Writers who work in private practice often engage in many lines of writing. To thrive, they must skillfully manage emotional regulation on the subject on which they are writing. This course helps a writer to manage and resolve emotional responses. This program prepares writers to remain focused despite external stimuli. Whether it is writing code, marketing materials, or advertising copy, emotional regulation is key in this position.
Paralegal
Paralegals support attorneys by conducting legal research, drafting documents, and preparing for trials. While this role does not often involve direct emotional engagement, the paralegal may feel more comfortable discussing cases in court settings, or communicating with clients. To thrive in their support of the firm, a paralegal must be skilled in regulating their own emotions. This course may set the foundation for an adult to assist with understanding emotional responses that occur in the legal setting. This program may prepare paralegals to contribute to a better environment within the firm.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Complete Adult - Emotional Regulation.
Provides a comprehensive guide to understanding and managing emotions, aligning perfectly with the course's focus on emotional regulation. It introduces the RULER method, a practical framework for recognizing, understanding, labeling, expressing, and regulating emotions. The book offers actionable strategies and insights that complement the course material, making it a valuable resource for students seeking to deepen their understanding of emotional intelligence. It's particularly helpful for those who want to apply emotional regulation skills in various aspects of their lives.
Explores the impact of trauma on the body and mind, providing valuable insights into the physiological aspects of emotional regulation. While the course focuses on general emotional regulation, this book offers a deeper understanding of how past trauma can affect emotional responses. It is more valuable as additional reading for those interested in the intersection of trauma and emotional regulation. It provides a broader context for understanding the complexities of emotional processing.

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