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Steve Blank and Kathleen Mullaney

Learn what it takes to build a successful startup using the Customer Development process, where entrepreneurs "get out of the building" to gather and iterate on feedback.

What's inside

Syllabus

Before You Get Started
What We Now Know
Business Models and Customer Development
Value Proposition
Read more
Customer Segments
Channels
Customer Relationships
Revenue Model
Partners
Resources, Activities & Costs
Secret Notes for Instructors/Coaches

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Taught by seasoned professionals with experience in venture capital and technology startups
Focuses on the Customer Development process, a proven method for building successful startups
Suitable for aspiring entrepreneurs and early-stage startup founders
Covers essential business concepts such as value proposition, revenue models, and customer segmentation
Requires some basic understanding of business and entrepreneurship
Lacks hand-on practice in building or validating a business idea

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Reviews summary

Startup building guide

Reviews for 'How to Build a Startup' are overwhelmingly positive and are full of praise for the course's instructor, Steve Blank, describing him as a legend in Silicon Valley and an inspiring teacher. The course content efficiently introduces key concepts required for building successful startups like customer development, value propositions, and revenue channels. The interactive discussions are also praised for their helpfulness. This course is highly recommended for business students and professionals.
Emphasizes the importance of building a business with customers in mind.
"he gets across the main point of any successful startup: the business needs to be run with customers in mind first."
Helpful and interactive discussions.
"... discussions are very helpful too"
Course covers core concepts of Steve Blank's Lean Launchpad curriculum.
"The course is in 8 parts, and gives an introduction to important things such as Customer Development & Segments, the Value Proposition, Revenue Channels, and many more."
Instructor Steve Blank is a Silicon Valley legend.
"The instructor, Steve Blank, a Silicon Valley legend, is great."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in How to Build a Startup with these activities:
Startup Ecosystem Networking
Attend networking events to connect with entrepreneurs, investors, and industry professionals who can support your startup journey.
Show steps
  • Identify relevant networking events in your area
  • Prepare a concise elevator pitch
  • Connect with potential mentors, advisors, and investors
The Lean Startup
Read 'The Lean Startup' to gain insights into the principles and practices of building a successful startup using the lean approach.
Show steps
  • Read and summarize key concepts from the book
  • Identify examples of lean principles in your own startup or other successful companies
Review Business Model Canvas
Review the Business Model Canvas framework to refresh your understanding of key business concepts and prepare for the course.
Browse courses on Business Model Canvas
Show steps
  • Read and understand the Business Model Canvas worksheet
  • Recall examples of successful business models and map them to the Business Model Canvas
Four other activities
Expand to see all activities and additional details
Show all seven activities
Customer Interview Exercises
Conduct mock customer interviews to practice asking open-ended questions, actively listening, and synthesizing feedback.
Browse courses on Customer Development
Show steps
  • Prepare a list of interview questions
  • Role-play as both the interviewer and interviewee
  • Record and analyze the interviews, identifying key insights and patterns
Value Proposition Design Workshop
Explore the Value Proposition Design process through interactive tutorials, helping you define and articulate the value of your startup idea.
Browse courses on Value Proposition
Show steps
  • Watch videos and read articles on Value Proposition Design
  • Follow a step-by-step guide to develop a value proposition canvas
  • Present your value proposition to peers for feedback
Customer Development Feedback Group
Join a peer group to share your customer development insights, receive feedback, and collaborate on solving challenges.
Browse courses on Customer Development
Show steps
  • Find a group of peers with similar interests
  • Meet regularly to discuss customer research and development strategies
  • Provide and receive constructive feedback on ideas and approaches
Customer Journey Map Project
Develop a detailed customer journey map that outlines the key touchpoints, pain points, and opportunities for your startup.
Browse courses on Customer Journey
Show steps
  • Identify your target customer segments
  • Map out each stage of the customer journey
  • Analyze the customer experience at each touchpoint
  • Identify opportunities for improvement and innovation
  • Create a visual representation of your customer journey map

Career center

Learners who complete How to Build a Startup will develop knowledge and skills that may be useful to these careers:
Startup Founder
Startup Founders are individuals who start and run their own businesses. They are responsible for all aspects of their business, from developing products and services to marketing and sales. This course offers instruction on all of the topics that are essential for Startup Founders to understand, including business models, customer relationships, and revenue models. This course can help Startup Founders build a foundation in the fundamentals of building a successful startup.
Entrepreneur
Entrepreneurs are individuals who start and run their own businesses. They are responsible for all aspects of their business, from developing products and services to marketing and sales. This course offers instruction on all of the topics that are essential for Entrepreneurs to understand, including business models, customer relationships, and revenue models. This course can help Entrepreneurs build a foundation in the fundamentals of building a successful startup.
Business Analyst
Business Analysts are responsible for analyzing business processes and identifying opportunities for improvement. They work closely with other departments to develop and implement solutions that improve efficiency, productivity, and profitability. This course offers instruction on topics like business models, customer relationships, and revenue models, which are all essential for Business Analysts to understand. This course can help Business Analysts build a foundation in the fundamentals of building a successful startup.
Product Manager
Product Managers are responsible for managing the development and launch of new products. They work closely with engineers, designers, and marketing teams to ensure that products meet the needs of customers. This course offers instruction on topics like value proposition, customer segments, and channels, which are all essential for Product Managers to understand. This course can help Product Managers build a foundation in the fundamentals of building a successful startup.
Consultant
Consultants provide advice and guidance to businesses on a variety of topics, including strategy, operations, and marketing. They work closely with clients to identify problems and develop solutions. This course offers instruction on topics like business models, customer relationships, and revenue models, which are all essential for Consultants to understand. This course can help Consultants build a foundation in the fundamentals of building a successful startup.
Venture Capitalist
Venture Capitalists invest in early-stage companies with the potential for high growth. They work closely with entrepreneurs to provide funding and support. This course offers instruction on topics like business models, customer relationships, and revenue models, which are all essential for Venture Capitalists to understand. This course can help Venture Capitalists build a foundation in the fundamentals of building a successful startup.
UX Designer
UX Designers are responsible for designing the user experience of products and services. They work closely with engineers, product managers, and marketing teams to ensure that products are easy to use and enjoyable. This course offers instruction on topics like customer segments, value proposition, and channels, which are all essential for UX Designers to understand. This course can help UX Designers build a foundation in the fundamentals of building a successful startup.
Product Developer
Product Developers are responsible for developing and launching new products. They work closely with engineers, designers, and marketing teams to ensure that products meet the needs of customers. This course offers instruction on topics like value proposition, customer segments, and channels, which are all essential for Product Developers to understand. This course can help Product Developers build a foundation in the fundamentals of building a successful startup.
Accelerator Manager
Accelerator Managers oversee the development of early-stage companies. They work closely with entrepreneurs to provide support and resources. This course offers instruction on topics like business models, customer relationships, and revenue models, which are all essential for Accelerator Managers to understand. This course can help Accelerator Managers build a foundation in the fundamentals of building a successful startup.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams. They work closely with customers to identify their needs and close deals. This course offers instruction on topics like customer segments, channels, and customer relationships, which are all essential for Sales Managers to understand. This course can help Sales Managers build a foundation in the fundamentals of building a successful startup.
Angel Investor
Angel Investors invest in early-stage companies with the potential for high growth. They work closely with entrepreneurs to provide funding and support. This course offers instruction on topics like business models, customer relationships, and revenue models, which are all essential for Angel Investors to understand. This course can help Angel Investors build a foundation in the fundamentals of building a successful startup.
Marketing Manager
Marketing Managers are responsible for developing and implementing marketing campaigns that promote products and services. They work closely with other departments to create marketing materials, manage social media, and track campaign performance. This course offers instruction on topics like customer segments, channels, and customer relationships, which are all essential for Marketing Managers to understand. This course can help Marketing Managers build a foundation in the fundamentals of building a successful startup.
Incubator Manager
Incubator Managers oversee the development of new businesses. They work closely with entrepreneurs to provide support and resources. This course offers instruction on topics like business models, customer relationships, and revenue models, which are all essential for Incubator Managers to understand. This course can help Incubator Managers build a foundation in the fundamentals of building a successful startup.
Chief Technology Officer
Chief Technology Officers are responsible for overseeing the technological needs of a company. They work closely with other executives to plan and implement technology strategies that align with the company's overall business goals. Given that the course offers instruction on topics like business models, customer relationships, and revenue models, this course may be useful to CTOs who want to pick up the fundamentals of running a successful business.
Chief Operating Officer
Chief Operating Officers are responsible for overseeing the day-to-day operations of a company. They work closely with other executives to develop and implement strategies that improve efficiency, productivity, and profitability. The course offers instruction on topics like business models, customer relationships, and revenue models. Given that these topics are essential for COOs to understand, this course may be useful for COOs who want to pick up the fundamentals of running a successful business.

Reading list

We've selected 19 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in How to Build a Startup.
"The Lean Startup" provides a comprehensive framework for building and iterating on your startup idea using the principles of customer development.
Rumelt provides a clear framework for developing and evaluating effective strategies, emphasizing the importance of clarity, focus, and alignment.
"The Lean Product Playbook" provides a practical guide to building and validating products using the lean approach.
"Value Proposition Design" offers a structured framework for developing and refining your startup's value proposition.
This comprehensive guide provides a step-by-step approach to building a successful startup, based on lean startup principles.
Provides a framework for designing and implementing successful business strategies.
Explores the impact of technology on the economy and society.
Explores the characteristics of exponential organizations and how they can achieve rapid growth.

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