أساسيات مايكروسوفت آوتلوك | Microsoft Outlook Fundamentals from Coursera

مايكروسوفت آوتلوك (Microsoft Outlook) هو برنامج لإدارة المعلومات الشخصية والتي تتضمن البريد الإلكتروني، وإدارة المهام، والتقويم، وتدوين الملاحظات، وإدارة جهات الاتصال وغيرها، وهو جزء من مجموعة (Microsoft Office) التي تضم برامج أخرى مثل وورد (Word) و إكسل (Excel) وبوربوينت (PowerPoint) وغيرها، ولكل برنامج وظائفه ومهامه المختلفة.

تهدف هذه الدورة إلى رفع المستوى المعرفي للمتدربين لمواكبة سوق العمل فيما يتعلق باستخدام برنامج (Outlook) من خلال تعريفهم بالأدوات الأساسية في البرنامج وكيفية استخدامها، بحيث تمكنهم من إدارة حياتهم الشخصية بشكلٍ عام والمهنية بشكلٍ خاص بطريقة أكثر احترافية وتنظيم.

هذه الدورة هي دورة تمهيدية؛ فهي تلقي الضوء على أساسيات الموضوع بشكل عام بهدف التعريف به وبمحاوره الأساسية التي يجب الإلمام بها.

إذا كنت من المهتمين بإتقان أساسيات مايكروسوفت آوتلوك أو كان مجال عملك يتطلب إتقان تلك المهارات وتوظيفها في سياق عملك، فهذه الدورة ستكون مثالية لإغناء خبرتك وتطوير مهاراتك في فهم وتحليل وذلك بشكل فعال ومؤثر.

حيث ستزودك هذه الدورة باطلاع واسع ودقيق على مجموعة من المحاور المتعلقة بهذا الموضوع، مثل: التعرف على إدارة جهات الاتصال وإضافة جهات اتصال جديدة مع بيانات الاتصال كاملة لكل جهة، تعلم إضافة المهام والملاحظات وتعديلها، شرح استخدامات التقويم وكيفية إنشاء اجتماع أو دعوة، التعرف على إرسال الرسائل الإلكترونية والرد عليها وإعادة توجيهها بنجاح، شرح الفرق بين كل إصدار من إصدارات آوتلوك المختلفة، تحديد أجزاء برنامج آوتلوك ووظيفة كل جزء.

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مقدمة عن برنامج (Outlook)

ستزودك هذه الدورة باطلاع واسع ودقيق على مجموعة من المحاور المتعلقة بهذا الموضوع، مثل: التعرف على إدارة جهات الاتصال وإضافة جهات اتصال جديدة مع بيانات الاتصال كاملة لكل جهة، تعلم إضافة المهام والملاحظات وتعديلها، شرح استخدامات التقويم وكيفية إنشاء اجتماع أو دعوة، التعرف على إرسال الرسائل الإلكترونية والرد عليها وإعادة توجيهها بنجاح، شرح الفرق بين كل إصدار من إصدارات آوتلوك المختلفة، تحديد أجزاء برنامج آوتلوك ووظيفة كل جزء.

البريد الإلكتروني

في هذه الوحدة سنبدأ بالتعرف على أول البرامج المستخدمة في (MS Outlook) وهو البريد الإلكتروني حيث ستتعرف على فوائد استخدام البريد الإلكتروني (Email) وأجزائه، وكيفية إرسال إيميل، ومجلدات البريد الإلكتروني، بالإضافة إلى إعادة توجيه الإيميلات والرد عليها، وحذف الإيميلات واسترجاعها. كل ذلك سيتم من خلال تطبيق عملي تفاعلي.

تنظيم المواعيد والمهام:

بعد التعرف على برنامج البريد الإلكتروني سننتقل للحديث عن البرامج المتعلقة بتنظيم المواعيد والمهام، حيث سنناقش إعدادات التقويم، وكيفية إنشاء المواعيد والاجتماعات، وأيضاً كيفية التعامل مع المهام والملاحظات.

جهات الاتصال

جهات الاتصال هي من البرامج المهمة في (MS Outlook) حيث ستتعلم في هذه الوحدة كيفية إنشاء جهات الاتصال، وكيفية التعامل معها.

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Provides comprehensive overview of Microsoft Outlook, including its features and functions

Guided by industry professionals with expertise in Microsoft Outlook

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Learners who complete أساسيات مايكروسوفت آوتلوك | Microsoft Outlook Fundamentals will develop knowledge and skills that may be useful to these careers:

Management Consultant

Management Consultants provide consulting services to businesses and other organizations. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Marketing Manager

Marketing Managers are responsible for the planning, execution, and evaluation of marketing campaigns. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Sales Manager

Sales Managers are responsible for the planning, execution, and evaluation of sales campaigns. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Business Analyst

Business Analysts analyze business processes and make recommendations for improvements. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Data Analyst

Data Analysts gather, analyze, and interpret data. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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IT Consultant

IT Consultants provide consulting services to businesses and other organizations. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Customer Success Manager

Customer Success Managers are responsible for the planning, execution, and evaluation of customer service campaigns. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Program Manager

Program Managers are responsible for the planning, execution, and evaluation of programs. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Desktop Support Analyst

Desktop Support Analysts provide technical support to users of desktop computers and other devices. They may work in-person, by phone, or online. They provide support for hardware, software, and other technical issues. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Technical Support Specialist

Technical Support Specialists help people with technical problems. They may work in-person, by phone, or online. They provide support for hardware, software, and other technical issues. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Project Coordinator

Project Coordinators assist project managers with the coordination of projects. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Administrative Assistant

Administrative Assistants provide administrative support to executives and other managers. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Office Manager

Office Managers are responsible for the day-to-day operations of an office. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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IT Technician

IT Technicians provide technical support to users of computer systems. They may work in-person, by phone, or online. They provide support for hardware, software, and other technical issues. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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Client Services Administrator

Client Services Administrators provide administrative support to clients. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

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أساسيات مايكروسوفت آوتلوك | Microsoft Outlook Fundamentals

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