أساسيات مايكروسوفت آوتلوك | Microsoft Outlook Fundamentals from Coursera

مايكروسوفت آوتلوك (Microsoft Outlook) هو برنامج لإدارة المعلومات الشخصية والتي تتضمن البريد الإلكتروني، وإدارة المهام، والتقويم، وتدوين الملاحظات، وإدارة جهات الاتصال وغيرها، وهو جزء من مجموعة (Microsoft Office) التي تضم برامج أخرى مثل وورد (Word) و إكسل (Excel) وبوربوينت (PowerPoint) وغيرها، ولكل برنامج وظائفه ومهامه المختلفة.

تهدف هذه الدورة إلى رفع المستوى المعرفي للمتدربين لمواكبة سوق العمل فيما يتعلق باستخدام برنامج (Outlook) من خلال تعريفهم بالأدوات الأساسية في البرنامج وكيفية استخدامها، بحيث تمكنهم من إدارة حياتهم الشخصية بشكلٍ عام والمهنية بشكلٍ خاص بطريقة أكثر احترافية وتنظيم.

هذه الدورة هي دورة تمهيدية؛ فهي تلقي الضوء على أساسيات الموضوع بشكل عام بهدف التعريف به وبمحاوره الأساسية التي يجب الإلمام بها.

إذا كنت من المهتمين بإتقان أساسيات مايكروسوفت آوتلوك أو كان مجال عملك يتطلب إتقان تلك المهارات وتوظيفها في سياق عملك، فهذه الدورة ستكون مثالية لإغناء خبرتك وتطوير مهاراتك في فهم وتحليل وذلك بشكل فعال ومؤثر.

حيث ستزودك هذه الدورة باطلاع واسع ودقيق على مجموعة من المحاور المتعلقة بهذا الموضوع، مثل: التعرف على إدارة جهات الاتصال وإضافة جهات اتصال جديدة مع بيانات الاتصال كاملة لكل جهة، تعلم إضافة المهام والملاحظات وتعديلها، شرح استخدامات التقويم وكيفية إنشاء اجتماع أو دعوة، التعرف على إرسال الرسائل الإلكترونية والرد عليها وإعادة توجيهها بنجاح، شرح الفرق بين كل إصدار من إصدارات آوتلوك المختلفة، تحديد أجزاء برنامج آوتلوك ووظيفة كل جزء.

What's inside

Syllabus

مقدمة عن برنامج (Outlook)

ستزودك هذه الدورة باطلاع واسع ودقيق على مجموعة من المحاور المتعلقة بهذا الموضوع، مثل: التعرف على إدارة جهات الاتصال وإضافة جهات اتصال جديدة مع بيانات الاتصال كاملة لكل جهة، تعلم إضافة المهام والملاحظات وتعديلها، شرح استخدامات التقويم وكيفية إنشاء اجتماع أو دعوة، التعرف على إرسال الرسائل الإلكترونية والرد عليها وإعادة توجيهها بنجاح، شرح الفرق بين كل إصدار من إصدارات آوتلوك المختلفة، تحديد أجزاء برنامج آوتلوك ووظيفة كل جزء.

البريد الإلكتروني

في هذه الوحدة سنبدأ بالتعرف على أول البرامج المستخدمة في (MS Outlook) وهو البريد الإلكتروني حيث ستتعرف على فوائد استخدام البريد الإلكتروني (Email) وأجزائه، وكيفية إرسال إيميل، ومجلدات البريد الإلكتروني، بالإضافة إلى إعادة توجيه الإيميلات والرد عليها، وحذف الإيميلات واسترجاعها. كل ذلك سيتم من خلال تطبيق عملي تفاعلي.

تنظيم المواعيد والمهام:

بعد التعرف على برنامج البريد الإلكتروني سننتقل للحديث عن البرامج المتعلقة بتنظيم المواعيد والمهام، حيث سنناقش إعدادات التقويم، وكيفية إنشاء المواعيد والاجتماعات، وأيضاً كيفية التعامل مع المهام والملاحظات.

جهات الاتصال

جهات الاتصال هي من البرامج المهمة في (MS Outlook) حيث ستتعلم في هذه الوحدة كيفية إنشاء جهات الاتصال، وكيفية التعامل معها.

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Know what's good

, what to watch for

, and possible dealbreakers

Provides comprehensive overview of Microsoft Outlook, including its features and functions

Guided by industry professionals with expertise in Microsoft Outlook

Practical, hands-on approach to learning

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in أساسيات مايكروسوفت آوتلوك | Microsoft Outlook Fundamentals with these activities:

Review concepts related to personal information management

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This activity will help you refresh your understanding of the basic concepts of managing personal information, which will be essential for success in this course.

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Review the definition of personal information management.
Identify the different types of personal information.
Describe the benefits of effective personal information management.

Explore Outlook's user interface

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This activity will help you become familiar with the Outlook interface, which will make it easier for you to use the software effectively.

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Watch a tutorial on the Outlook user interface.
Explore the Outlook interface on your own.

Send and receive emails in Outlook

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This activity will give you hands-on practice with sending and receiving emails in Outlook, which will help you develop confidence and proficiency in using the software.

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Compose and send an email to a friend or colleague.
Reply to an email.
Forward an email.

Five other activities

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Discuss Outlook features with a classmate

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This activity will give you the opportunity to discuss Outlook features with a classmate, which can help you learn from each other and reinforce your understanding of the software.

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Find a classmate who is also taking this course.
Schedule a time to meet with your classmate.
Discuss Outlook features with your classmate.

Create a tutorial on how to use Outlook

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This activity will give you the opportunity to apply your knowledge of Outlook by creating a tutorial for others.

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Choose a topic for your tutorial.
Write the content for your tutorial.
Record or create a video of your tutorial.

Volunteer at a local organization that uses Outlook

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This activity will give you the opportunity to gain hands-on experience using Outlook in a real-world setting.

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Find a local organization that uses Outlook.
Contact the organization and ask about volunteer opportunities.
Volunteer at the organization and use Outlook to complete tasks.

Participate in an Outlook competition

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This activity will give you the opportunity to test your Outlook skills against others and learn from the best.

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Find an Outlook competition.
Register for the competition.
Prepare for the competition by practicing your Outlook skills.
Compete in the Outlook competition.

Contribute to an Outlook open-source project

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This activity will give you the opportunity to make a real difference in the Outlook community.

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Find an Outlook open-source project.
Contact the project maintainers and ask how you can contribute.
Contribute to the Outlook open-source project.

Career center

Learners who complete أساسيات مايكروسوفت آوتلوك | Microsoft Outlook Fundamentals will develop knowledge and skills that may be useful to these careers:

Management Consultant

Management Consultants provide consulting services to businesses and other organizations. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Management Consultant

Marketing Manager

Marketing Managers are responsible for the planning, execution, and evaluation of marketing campaigns. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Marketing Manager

Sales Manager

Sales Managers are responsible for the planning, execution, and evaluation of sales campaigns. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Sales Manager

Business Analyst

Business Analysts analyze business processes and make recommendations for improvements. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Business Analyst

Data Analyst

Data Analysts gather, analyze, and interpret data. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Data Analyst

IT Consultant

IT Consultants provide consulting services to businesses and other organizations. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for IT Consultant

Customer Success Manager

Customer Success Managers are responsible for the planning, execution, and evaluation of customer service campaigns. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Customer Success Manager

Program Manager

Program Managers are responsible for the planning, execution, and evaluation of programs. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Program Manager

Desktop Support Analyst

Desktop Support Analysts provide technical support to users of desktop computers and other devices. They may work in-person, by phone, or online. They provide support for hardware, software, and other technical issues. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Desktop Support Analyst

Technical Support Specialist

Technical Support Specialists help people with technical problems. They may work in-person, by phone, or online. They provide support for hardware, software, and other technical issues. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Technical Support Specialist

Project Coordinator

Project Coordinators assist project managers with the coordination of projects. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Project Coordinator

Administrative Assistant

Administrative Assistants provide administrative support to executives and other managers. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Administrative Assistant

Office Manager

Office Managers are responsible for the day-to-day operations of an office. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Office Manager

IT Technician

IT Technicians provide technical support to users of computer systems. They may work in-person, by phone, or online. They provide support for hardware, software, and other technical issues. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for IT Technician

Client Services Administrator

Client Services Administrators provide administrative support to clients. They may work in a variety of settings, including businesses, schools, and healthcare organizations. They provide support for a variety of tasks, including managing schedules, answering phones, and processing orders. This course may be useful for those who wish to enter this field, as it helps build a foundation in using Microsoft Outlook, a common tool for business communication.

See salaries and explore the career path for Client Services Administrator

أساسيات مايكروسوفت آوتلوك | Microsoft Outlook Fundamentals

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