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George “Russ” Moran
In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
Read more
In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
Read more
In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics.
By the end of this course, you will be able to:
1. Explain the new role of consumers in healthcare delivery in order to respond to the demands in this changing industry
2. Identify the key players in the healthcare ecosystem
3. Describe how the healthcare system operates and its impact on consumer-driven healthcare.
4. Articulate the challenges facing consumers and providers in order to find potential solutions for these challenges.
Register for this course and see more details by visiting:
OpenCourser.com/course/wetxgl/healthcare
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What's inside
Syllabus
Consumerism in Healthcare
Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.
Read more
Syllabus
Consumerism in Healthcare
Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.
Read more
Operational Challenges and Change Management
This week we will explore organizational change and how it relates to healthcare.
Financial & Payment Challenges of Healthcare Consumerism
This week we will consider financial and reimbursement models from a distinct consumerism context.
The Role of Analytics in Healthcare Consumerism
Welcome to the last week of the course. We'll wrap up our exploration of healthcare consumerism by looking at the role analytics plays in consumer decisions within healthcare.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Examines the changing landscape of healthcare delivery to offer insights to healthcare professionals
Teaches the fundamentals of healthcare consumerism and how it impacts care delivery
Explores new healthcare technologies and their role in consumer-driven healthcare
Introduces new payment models that address the challenges of healthcare consumerism
Analyzes data analytics as a means of streamlining consumer decisions in the healthcare system
Provides an overview of consumerism in the healthcare industry and its implications for care delivery
Save this course
Save Healthcare Consumerism and Implication for Care Delivery to your list so you can find it easily later:
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Reviews summary
Recommended healthcare consumerism course
Students say this very good healthcare consumerism course has excellent professors and engaging lectures with practical examples. However, one student mentioned that this is only focused on the US healthcare system and not anywhere else in the world.
Students found the professors to be excellent
"Excellent course, excellent proffesor."
The course has practical examples and ideas
"Great course with a lot of practical examples and ideas to improve the healthcarse system."
Many students found this course helpful
"helpful"
One learner found the course to be outdated
"It is a little outdated. "
The course is focused on the US healthcare system
"The course is only focused in US healthcare system and not anywhere around the world."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Healthcare Consumerism and Implication for Care Delivery with these
activities:
Review Basic Healthcare Terminology
Show steps
Ensure a strong foundation in healthcare language to enhance your understanding of course materials.
Browse courses on
Medical Terminology
Show steps
-
Review flashcards or online resources on medical terminology.
-
Practice using the terms in context.
Read 'Healthcare Consumerism: The New Rules of Healthcare'
Show steps
Gain a broad understanding of the growing role of consumerism in transforming healthcare.
Browse courses on
Healthcare Consumerism
Show steps
-
Read the book's introduction and first two chapters.
-
Summarize the key points of each chapter in your own words.
-
Identify the key drivers and challenges of healthcare consumerism.
Explore the Healthcare Value Chain
Show steps
Develop a comprehensive understanding of how healthcare is delivered and paid for.
Browse courses on
Healthcare Ecosystem
Show steps
-
Watch online videos or documentaries on the healthcare value chain.
-
Create a diagram or flowchart that illustrates the key players and processes involved.
Three other activities
Expand to see all activities and additional details
Show all six activities
Analyze Healthcare Data
Show steps
Enhance your ability to interpret and use data to improve healthcare outcomes.
Show steps
-
Access publicly available healthcare datasets.
-
Use data visualization tools to explore and analyze the data.
-
Identify trends and patterns in the data.
Discuss Best Practices in Healthcare Consumer Engagement
Show steps
Expand your perspectives by sharing and discussing ideas with peers.
Browse courses on
Healthcare Marketing
Show steps
-
Form a study group with other students.
-
Choose a topic related to healthcare consumer engagement.
-
Lead a discussion and share your insights.
Develop a Consumer-Centric Healthcare Service Plan
Show steps
Apply your knowledge to design a healthcare service that meets the needs of consumers.
Show steps
-
Identify a specific healthcare need or challenge.
-
Research and analyze consumer preferences and expectations.
-
Develop a plan that outlines the key features and benefits of your service.
-
Present your plan to a group for feedback.
Review Basic Healthcare Terminology
Show steps
Ensure a strong foundation in healthcare language to enhance your understanding of course materials.
Browse courses on
Medical Terminology
Show steps
Show steps
Show steps
- Review flashcards or online resources on medical terminology.
- Practice using the terms in context.
Read 'Healthcare Consumerism: The New Rules of Healthcare'
Show steps
Gain a broad understanding of the growing role of consumerism in transforming healthcare.
Browse courses on
Healthcare Consumerism
Show steps
Show steps
Show steps
- Read the book's introduction and first two chapters.
- Summarize the key points of each chapter in your own words.
- Identify the key drivers and challenges of healthcare consumerism.
Explore the Healthcare Value Chain
Show steps
Develop a comprehensive understanding of how healthcare is delivered and paid for.
Browse courses on
Healthcare Ecosystem
Show steps
Show steps
Show steps
- Watch online videos or documentaries on the healthcare value chain.
- Create a diagram or flowchart that illustrates the key players and processes involved.
Three other activities
Expand to see all activities and additional details
Show all six activities
Analyze Healthcare Data
Show steps
Enhance your ability to interpret and use data to improve healthcare outcomes.
Show steps
Show steps
Show steps
- Access publicly available healthcare datasets.
- Use data visualization tools to explore and analyze the data.
- Identify trends and patterns in the data.
Discuss Best Practices in Healthcare Consumer Engagement
Show steps
Expand your perspectives by sharing and discussing ideas with peers.
Browse courses on
Healthcare Marketing
Show steps
Show steps
Show steps
- Form a study group with other students.
- Choose a topic related to healthcare consumer engagement.
- Lead a discussion and share your insights.
Develop a Consumer-Centric Healthcare Service Plan
Show steps
Apply your knowledge to design a healthcare service that meets the needs of consumers.
Show steps
Show steps
Show steps
- Identify a specific healthcare need or challenge.
- Research and analyze consumer preferences and expectations.
- Develop a plan that outlines the key features and benefits of your service.
- Present your plan to a group for feedback.
Career center
Learners who complete Healthcare Consumerism and Implication for Care Delivery will develop knowledge and skills
that may be useful to these careers:
Healthcare Provider
Healthcare Provider
Healthcare providers deliver care to patients. Healthcare Consumerism and Implication for Care Delivery can help providers understand the changing role of consumers in healthcare and identify strategies to meet their needs.
Healthcare Data Analyst
Healthcare Data Analyst
Healthcare data analysts use data to improve the quality and efficiency of healthcare. Healthcare Consumerism and Implication for Care Delivery can help data analysts understand the challenges facing consumers and providers and identify potential solutions.
Healthcare Researcher
Healthcare Researcher
Healthcare researchers conduct studies to improve the quality and efficiency of healthcare. Healthcare Consumerism and Implication for Care Delivery can help researchers understand the challenges facing consumers and providers and identify potential solutions.
Health Policy Analyst
Health Policy Analyst
Health policy analysts develop and evaluate policies that affect the healthcare system. Healthcare Consumerism and Implication for Care Delivery can help analysts understand the changing role of consumers in healthcare and identify potential policy solutions.
Healthcare Consultant
Healthcare Consultant
Healthcare consultants help organizations improve their performance and efficiency. Healthcare Consumerism and Implication for Care Delivery can help consultants understand the challenges facing consumers and providers and identify potential solutions.
Patient Advocate
Patient Advocate
Patient advocates help patients navigate the healthcare system and get the care they need. Healthcare Consumerism and Implication for Care Delivery can help advocates understand the changing role of consumers in healthcare and identify resources to help patients.
Marketing Manager, Healthcare
Marketing Manager, Healthcare
Marketing managers in healthcare are responsible for developing and executing marketing campaigns for healthcare products and services. Healthcare Consumerism and Implication for Care Delivery can help marketing managers understand the changing role of consumers in healthcare and identify strategies to reach them.
Healthcare Executive
Healthcare Executive
Healthcare executives are responsible for the overall operation of healthcare organizations. Healthcare Consumerism and Implication for Care Delivery can help executives understand the changing role of consumers in healthcare and identify strategies to meet their needs.
Health Insurance Product Manager
Health Insurance Product Manager
Health insurance product managers are responsible for developing and marketing health insurance products. Healthcare Consumerism and Implication for Care Delivery can help product managers understand the needs of consumers and develop products that meet those needs.
Nurse Manager
Nurse Manager
Nurse managers are responsible for the day-to-day operations of nursing units. Healthcare Consumerism and Implication for Care Delivery can help nurse managers understand the changing role of consumers in healthcare and identify strategies to meet their needs.
Physician Assistant
Physician Assistant
Physician assistants are licensed healthcare professionals who work under the supervision of a physician. Healthcare Consumerism and Implication for Care Delivery can help physician assistants understand the changing role of consumers in healthcare and identify strategies to meet their needs.
Healthcare Administrator
Healthcare Administrator
Healthcare administrators are under increasing pressure to deliver high-quality, personalized care while also managing costs. Healthcare Consumerism and Implication for Care Delivery can help administrators understand the changing role of consumers in healthcare and identify strategies to meet their needs.
Pharmacy Manager
Pharmacy Manager
Pharmacy managers are responsible for the day-to-day operations of pharmacies. Healthcare Consumerism and Implication for Care Delivery can help pharmacy managers understand the changing role of consumers in healthcare and identify strategies to meet their needs.
Registered Nurse
Registered Nurse
Registered nurses provide direct care to patients. Healthcare Consumerism and Implication for Care Delivery can help registered nurses understand the changing role of consumers in healthcare and identify strategies to meet their needs.
Clinical Informatics Specialist
Clinical Informatics Specialist
Healthcare Consumerism and Implication for Care Delivery may be useful for Clinical Informatics Specialists. The course covers data analytics and change management and how they are used to fulfill consumer demands. These are important factors in designing effective and efficient healthcare systems.
For more career information including salaries, visit:
OpenCourser.com/course/wetxgl/healthcare
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Healthcare Consumerism and Implication for Care Delivery .
Topol, a prominent cardiologist, provides a forward-looking perspective on healthcare consumerism, highlighting the growing empowerment of patients and the impact of technology on healthcare delivery.
Findlay examines the rise of healthcare consumerism, exploring its impact on patient engagement, provider relationships, and the overall healthcare industry.
This practical guide provides healthcare professionals with tools and strategies for delivering patient-centered care, aligning with the growing emphasis on consumer empowerment.
Save
Rudd's work emphasizes the importance of health literacy in healthcare consumerism, offering practical strategies for empowering patients to make informed decisions.
Morreim analyzes the economic factors driving healthcare costs and proposes ethical and policy frameworks for promoting value-based care in the context of consumer-driven healthcare.
Provides a comparative analysis of health care systems globally, shedding light on best practices and challenges in delivering consumer-centric care.
Zelenka's book provides a practical guide to healthcare marketing, offering insights into consumer behavior and strategies for effectively reaching and engaging patients.
Emanuel, a prominent healthcare policy expert, offers a provocative critique of the current healthcare system and proposes bold reforms to enhance consumer choice and accountability.
Drawing upon innovation theory, this book challenges conventional healthcare practices and proposes disruptive approaches to improve consumer outcomes.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/wetxgl/healthcare
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Level
Introductory
Via
Coursera
Institution
Northeastern University
Instructor
George “Russ” Moran
Language
English
Transcripts
Español
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Português
Deutsch
Italiano
中文
العربية
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हिंदी
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This course belongs to a
collection
called
Healthcare Trends for Business Professionals. It's comprised of four courses:
- Future Healthcare Payment Models
- Evaluating the Quality of Healthcare Delivery
- Healthcare Consumerism and Implication for Care Delivery (viewing)
- Business Application of Machine Learning and Artificial Intelligence in Healthcare
Good to know
Examines the changing landscape of healthcare delivery to offer insights to healthcare professionals
Teaches the fundamentals of healthcare consumerism and how it impacts care delivery
Explores new healthcare technologies and their role in consumer-driven healthcare
Introduces new payment models that address the challenges of healthcare consumerism
Analyzes data analytics as a means of streamlining consumer decisions in the healthcare system
Provides an overview of consumerism in the healthcare industry and its implications for care delivery
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