Cisco Collaboration Fundamentals: Provisioning Servers, Lab Resources, End Users, and Policy from Pluralsight

Collaboration is in high demand these days. This course is part of a series that will start at the beginning, no prior experience necessary, and teach you the skills and foundational knowledge needed to administer a Cisco Collaboration solution.

These days, companies are relying on Cisco Collaboration solutions to ensure that they can communicate with their customers, employees, and everyone else. There is immense demand for administrators who have the knowledge and skills needed to manage and maintain their Cisco deployments. In this course, Cisco Collaboration Fundamentals: Provisioning Servers, Lab Resources, End Users, and Policy, you will learn how to administer and support a Cisco Collaboration solution.

First, you will explore the importance of Cisco Collaboration features and benefits so that you will understand the “big picture.” Next, you will learn how to access your own at home lab so that you can practice our step by steps demonstrations, configure Cisco servers to support collaboration endpoints, deploy end users, compare codecs, and determine call signaling parameters. Finally, you discover how to configure Device Pool components and implement organizational policy to ensure stability and reliability.

When you are finished with this course, you will have the foundational skills and knowledge of Cisco Collaboration needed to administer and support a Cisco Collaboration solution.

In this course, you will learn how to administer your own Cisco Collaboration solution, obtain free access to the latest Cisco servers, deploy users, and understand codecs and call signaling.

Some benefits of a Cisco collaboration deployment are: reduces project completion time, improves team coordination, incubates creativity along the way, and allows team members to operate remotely from a laptop if they choose.

A codec is a device or computer program that encodes or decodes a data stream or signal.

Cisco's Unified Communications Manager is an enterprise communications manager that is designed to bring people together anytime, anywhere, and on any device through Cisco's integrated collaboration infrastructure.

This course is great for beginner Cisco developers, but it is also a great benefit to anyone who wants to learn about Cisco Collaboration deployments.

What's inside

Syllabus

Course Overview

Features and Benefits Examining Cisco Collaboration

Accessing a Cisco Collaboration Lab Environment

Configuring Initial Parameters for Cisco Unified Communications Manager

Deploying Users in CUCM

Examining Codecs and Call Signaling

Provisioning Device Pools and Components

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Provides a foundation for learners who are new to Cisco Collaboration deployments

Offers hands-on labs and interactive materials, which is beneficial for learners

Covers the basics of Cisco Collaboration solutions

Taught by renowned instructors in the field of Cisco Collaboration

Serves as a great starting point for learners who want to become Cisco Collaboration administrators

Intended for beginner Cisco developers, but can also benefit learners from other backgrounds who are interested in learning about Cisco Collaboration deployments

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Cisco Collaboration Fundamentals: Provisioning Servers, Lab Resources, End Users, and Policy with these activities:

Review networking fundamentals

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By reviewing networking fundamentals, such as TCP/IP and network topologies, you will strengthen your understanding of the foundational concepts of Cisco Collaboration solutions.

Browse courses on Computer Networking

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Go over your notes or textbooks on basic networking concepts.
Take practice quizzes or tests to assess your understanding.

Explore Cisco Collaboration documentation

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Familiarizing yourself with Cisco Collaboration documentation will provide you with valuable resources and information to supplement your understanding of the course material.

Browse courses on Cisco Collaboration

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Visit the Cisco website and navigate to the Collaboration documentation section.
Browse through the available documentation and identify relevant sections for your learning needs.
Follow step-by-step tutorials or guides to gain practical experience with Cisco Collaboration features.

Configure Cisco Unified Communications Manager lab environment

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Hands-on practice with configuring Cisco Unified Communications Manager in a lab environment will reinforce your understanding of the concepts and allow you to apply your knowledge in a practical setting.

Browse courses on Cisco Unified Communications Manager

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Set up a Cisco Unified Communications Manager lab environment following the instructions provided in the course.
Configure basic settings, such as IP addresses, users, and devices.
Test your configuration by making and receiving calls within the lab environment.

Four other activities

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Join online discussion forums or study groups

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Participating in online discussions or study groups will provide you with opportunities to interact with fellow students, share knowledge, and clarify concepts.

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Identify relevant online forums or study groups related to Cisco Collaboration.
Join the discussions and actively participate by asking questions, sharing insights, and engaging with others.

Document your learnings

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Documenting your learnings through note-taking, creating diagrams, or writing summaries will help you retain the information and reinforce your understanding.

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Take notes during the course sessions and review them regularly.
Create diagrams or flowcharts to visualize the concepts and processes involved in Cisco Collaboration.
Write summaries of key topics to condense and reinforce your understanding.

Assist other students in understanding Cisco Collaboration concepts

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Mentoring others not only benefits them but also reinforces your own understanding and solidifies your knowledge of Cisco Collaboration concepts.

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Identify opportunities to assist fellow students who may be struggling with the course material.
Offer your help by explaining concepts, providing guidance, or sharing resources.

Participate in Cisco Collaboration hackathons or challenges

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Participating in Cisco Collaboration hackathons or challenges will provide you with opportunities to apply your skills, solve real-world problems, and demonstrate your proficiency in Cisco Collaboration.

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Identify upcoming Cisco Collaboration hackathons or challenges.
Form a team or participate individually.
Develop innovative solutions to the proposed challenges.

Career center

Learners who complete Cisco Collaboration Fundamentals: Provisioning Servers, Lab Resources, End Users, and Policy will develop knowledge and skills that may be useful to these careers:

Collaboration Engineer

Collaboration Engineers primarily design, deploy, and maintain unified communications systems. Their focus is on ensuring reliable and effective communication and collaboration tools for organizations. This course in Cisco Collaboration Fundamentals provides a foundation in the configuration, deployment, and troubleshooting of Cisco collaboration solutions, making it a valuable resource for aspiring Collaboration Engineers. By learning about Cisco servers, lab resources, end users, and policies, you will gain practical skills and knowledge that can directly contribute to your success in this role.

See salaries and explore the career path for Collaboration Engineer

Communications Manager

Communications Managers oversee the planning, implementation, and maintenance of communication systems within organizations. They ensure that employees have the tools and resources they need to communicate effectively. This course in Cisco Collaboration Fundamentals can be beneficial for Communications Managers as it provides insights into the configuration and management of Cisco Unified Communications Manager (CUCM), a widely used platform for enterprise communications. By understanding how to deploy users, configure codecs, and implement organizational policies in CUCM, you can enhance your ability to manage communication systems effectively.

See salaries and explore the career path for Communications Manager

Systems Engineer

Systems Engineers design, implement, and maintain complex technical systems, including collaboration and communication solutions. This course in Cisco Collaboration Fundamentals provides a solid foundation for Systems Engineers who want to specialize in Cisco collaboration deployments. By learning about the features and benefits of Cisco Collaboration, configuring servers, deploying end users, and managing device pools, you can develop the skills necessary to excel in this role. Mastering these concepts will enable you to contribute to the successful implementation and management of Cisco collaboration solutions within organizations.

See salaries and explore the career path for Systems Engineer

Collaboration Architect

Collaboration Architects design and implement collaboration solutions that meet the specific needs of organizations. They work closely with stakeholders to understand their communication and collaboration requirements and develop tailored solutions. This course in Cisco Collaboration Fundamentals can be beneficial for Collaboration Architects as it provides a comprehensive overview of Cisco's collaboration offerings. By gaining knowledge of server configuration, user deployment, codec selection, and policy management, you can enhance your ability to design and implement effective collaboration solutions that meet the evolving needs of businesses.

See salaries and explore the career path for Collaboration Architect

Network Administrator

Network Administrators are responsible for the day-to-day management and maintenance of computer networks. They ensure that networks operate efficiently and securely, providing reliable connectivity for users. This course in Cisco Collaboration Fundamentals can be beneficial for Network Administrators who want to gain expertise in managing Cisco collaboration solutions. By learning about the configuration of Cisco servers, deployment of end users, and management of device pools, you can develop the skills necessary to support and troubleshoot Cisco collaboration systems effectively.

See salaries and explore the career path for Network Administrator

IT Manager

IT Managers oversee the planning, implementation, and management of information technology systems within organizations. They are responsible for ensuring that IT systems align with the strategic objectives of the organization and meet the needs of users. This course in Cisco Collaboration Fundamentals can be beneficial for IT Managers who want to gain a deeper understanding of Cisco collaboration solutions. By learning about the key features and benefits of Cisco Collaboration, as well as the configuration and management of Cisco servers, end users, and policies, you can enhance your ability to make informed decisions about the deployment and management of collaboration solutions within your organization.

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Project Manager

Project Managers plan, execute, and close projects successfully. They work with stakeholders to define project scope, develop project plans, and manage project resources. This course in Cisco Collaboration Fundamentals may be useful for Project Managers who are involved in the implementation of Cisco collaboration solutions. By gaining knowledge of the key components and concepts of Cisco Collaboration, as well as the configuration and management of Cisco servers, end users, and policies, you can enhance your ability to effectively manage Cisco collaboration projects and ensure their successful delivery.

See salaries and explore the career path for Project Manager

Business Analyst

Business Analysts work with stakeholders to understand their business needs and develop solutions that meet those needs. They may be involved in the planning and implementation of Cisco collaboration solutions. This course in Cisco Collaboration Fundamentals may be useful for Business Analysts who want to gain a deeper understanding of Cisco collaboration offerings. By learning about the key features and benefits of Cisco Collaboration, as well as the configuration and management of Cisco servers, end users, and policies, you can enhance your ability to effectively analyze business requirements and develop solutions that leverage Cisco collaboration technologies.

See salaries and explore the career path for Business Analyst

Technical Support Engineer

Technical Support Engineers provide technical support to users of computer systems and software. They may be involved in troubleshooting and resolving issues related to Cisco collaboration solutions. This course in Cisco Collaboration Fundamentals may be useful for Technical Support Engineers who want to gain expertise in supporting Cisco collaboration products. By learning about the configuration and management of Cisco servers, end users, and policies, you can develop the skills necessary to effectively troubleshoot and resolve issues related to Cisco collaboration systems.

See salaries and explore the career path for Technical Support Engineer

Quality Assurance Analyst

Quality Assurance Analysts ensure that software and hardware products meet quality standards. They may be involved in testing and validating Cisco collaboration solutions. This course in Cisco Collaboration Fundamentals may be useful for Quality Assurance Analysts who want to gain knowledge of Cisco collaboration products. By learning about the key features and benefits of Cisco Collaboration, as well as the configuration and management of Cisco servers, end users, and policies, you can enhance your ability to effectively test and validate Cisco collaboration solutions.

See salaries and explore the career path for Quality Assurance Analyst

Sales Engineer

Sales Engineers work with customers to understand their business needs and develop solutions that meet those needs. They may be involved in selling and implementing Cisco collaboration solutions. This course in Cisco Collaboration Fundamentals may be useful for Sales Engineers who want to gain a deeper understanding of Cisco collaboration offerings. By learning about the key features and benefits of Cisco Collaboration, as well as the configuration and management of Cisco servers, end users, and policies, you can enhance your ability to effectively sell and implement Cisco collaboration solutions.

See salaries and explore the career path for Sales Engineer

Account Manager

Account Managers manage relationships with customers and ensure that their needs are met. They may be involved in selling and supporting Cisco collaboration solutions. This course in Cisco Collaboration Fundamentals may be useful for Account Managers who want to gain a deeper understanding of Cisco collaboration offerings. By learning about the key features and benefits of Cisco Collaboration, as well as the configuration and management of Cisco servers, end users, and policies, you can enhance your ability to effectively manage customer relationships and ensure their satisfaction with Cisco collaboration solutions.

See salaries and explore the career path for Account Manager