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Cultural intelligence

Become a global citizen

Professor Fei Guo

4.8

Based on 208 ratings

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Professor Fei Guo

We now live in a truly global, interconnected world in which every manager requires a high level of cultural intelligence. In a diverse work environment, a successful leader must understand the cultural backgrounds, beliefs and attitudes of the people around them – or run the risk of failing to achieve the organisation’s goals. This course, via structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments), will teach you that those with high ‘cultural intelligence’ – are good at spotting cultural differences and adapt their behaviour accordingly. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.

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What's inside

Syllabus

Globalisation of people

We are living in an increasingly globalised world, with growing flows of capital/business and people across national boundaries. What are the current state of development of global migration of capital and people? What are the important implications to businesses, communities and individuals? This week you will be introduced to the recent development in global migration of capital and people; the contributing factors to the changes over time; and consequences of global migration of capital and people. You will start by review the contemporary literature in these areas. You will also be exposed to the theoretical perspectives such as institutional approach and structural inequality framework in understanding global migration of business and people.

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Read about what's good

what should give you pause

and possible dealbreakers

Explores cultural intelligence, which is key for success in diverse organizations

Taught by Professor Fei Guo, recognized expert in cultural intelligence

Develops skills that are highly relevant for future business leaders

Examines challenges posed by globalization, providing valuable insights

Emphasizes the importance of developing a global mindset

Offers practical exercises for developing cultural intelligence

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Reviews summary

Valuable course on cultural intelligence

Learners say that this engaging course provides a strong foundation in cultural intelligence. The course is well-received, with learners appreciating its informative, well-structured lectures, and challenging quizzes. Students also value the course's focus on practical skills and real-world examples.

Quizzes are challenging but rewarding

"The course taught me about being more culturally aware, especially when working with people from different cultural backgrounds or internationally. Quizzes are challenging and the satisfaction upon course completion is rewarding."

"this was an amazing program"

Course is excellent with strong content

"Very useful course! I learned new and very interesting concepts. I recommend for all those interested in becoming truly global citizens."

"Impressively well-researched course about cultural intelligence."

"Very high leve and a good introduction into a very complicated subject that is very often overlooked."

Instructor is clear and engaging

"Tuve algunas dificultades con el lenguaje, pero la instructora es muy clara"

"the course was great because of it's topiccs, the instructor interact effectivelly with us"

"very helpful and carefully structured lecture"

Course focuses on practical skills and real-world examples

"I was able to find ways to understand and handle cross cultural situation!"

"From an intercultural perspective, the content was enriching and backed up by theories and research"

"I personally think that we need way more cultural education and this course offers just that"

There are grammar mistakes in the course

"Fairly informative course. I find the concept of cultural intelligence fascinating. I wish there were discussion questions and several written assignments in order to put in practice the knowledge acquired in this course. Besides, there were numerous grammar mistakes both in subtitles and videos."

"There were grammatical mistakes in the tests and I found the topic unclear and all over the place."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Cultural intelligence: Become a global citizen with these activities:

Review Communication Skills

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Sharpen communication skills essential for cross-cultural interactions

Browse courses on Communication Skills

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Practice active listening and empathy
Develop cultural sensitivity in verbal and non-verbal communication

Reading: The Culture Map

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Gain insights into cultural differences and their impact on global business

View Penguin Readers Level 4: No Rules Rules (ELT... on Amazon

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Read and understand the concepts presented in the book
Reflect on how the theories relate to real-world scenarios

Online Course on Cultural Intelligence

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Enhance understanding of cultural intelligence through an online learning platform

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Enroll in an online course specializing in cultural intelligence
Complete interactive modules and assignments
Engage in discussions and forums with other learners

Five other activities

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Review Cultural Theory and Concepts

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Practice applying cultural theory and concepts to real-world scenarios

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Identify different cultural dimensions using Hofstede's framework
Analyze how cultural differences impact communication and behavior
Apply cultural intelligence to resolve cross-cultural conflicts

Cultural Simulation Exercise

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Engage in a simulation to experience and apply cultural intelligence

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Form teams representing different cultures
Negotiate and resolve conflicts across cultures
Reflect on the challenges and strategies for effective cross-cultural communication

Cultural Case Study Analysis

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Analyze and present a cultural case study to demonstrate understanding

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Select a cultural issue or challenge
Gather data and research relevant cultural theories
Develop and present a comprehensive analysis

Cultural Intelligence Action Plan

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Develop a personalized plan to apply cultural intelligence in future endeavors

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Identify strengths and areas for improvement in cultural intelligence
Set specific goals and objectives for enhancing cultural intelligence
Create a roadmap for implementing the plan

Attend Industry Conferences and Events

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Connect with industry professionals and gain insights from experts

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Research and identify relevant conferences and events
Attend sessions and participate in discussions
Network with attendees and exchange knowledge

Career center

Learners who complete Cultural intelligence: Become a global citizen will develop knowledge and skills that may be useful to these careers:

Consultant

Consultants are hired to provide expert advice to businesses and organizations. They may work on a variety of projects, from developing new strategies to improving operational efficiency. The Cultural Intelligence: Become a Global Citizen course can help Consultants develop the skills they need to succeed in this role. The course will teach Consultants how to understand and adapt to different cultures, which is essential for working with clients from around the world. The course will also help Consultants develop the critical thinking and problem-solving skills they need to provide sound advice to their clients.

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International Business Manager

International Business Managers are responsible for overseeing the international operations of their companies. They may work in a variety of industries, from manufacturing to retail. The Cultural Intelligence: Become a Global Citizen course can help International Business Managers develop the skills they need to succeed in this role. The course will teach International Business Managers how to understand and adapt to different cultures, which is essential for working with clients and partners from around the world. The course will also help International Business Managers develop the leadership and management skills they need to lead their teams to success.

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Diplomat

Diplomats represent their countries abroad. They work to build relationships with other countries and to promote their country's interests. The Cultural Intelligence: Become a Global Citizen course can help Diplomats develop the skills they need to succeed in this role. The course will teach Diplomats how to understand and adapt to different cultures, which is essential for working with people from around the world. The course will also help Diplomats develop the communication and negotiation skills they need to be effective in their roles.

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Foreign Correspondent

Foreign Correspondents report on international news stories for their home countries. They may work in print, broadcast, or online media. The Cultural Intelligence: Become a Global Citizen course can help Foreign Correspondents develop the skills they need to succeed in this role. The course will teach Foreign Correspondents how to understand and adapt to different cultures, which is essential for reporting on stories from around the world. The course will also help Foreign Correspondents develop the research and writing skills they need to produce high-quality journalism.

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Human Resources Manager

Human Resources Managers oversee the human resources department of their organizations. They are responsible for a variety of tasks, including recruiting, hiring, training, and employee development. The Cultural Intelligence: Become a Global Citizen course can help Human Resources Managers develop the skills they need to succeed in this role. The course will teach Human Resources Managers how to understand and adapt to different cultures, which is essential for working with employees from around the world. The course will also help Human Resources Managers develop the leadership and management skills they need to lead their teams to success.

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Marketing Manager

Marketing Managers are responsible for developing and executing marketing campaigns for their organizations. They may work in a variety of industries, from consumer products to financial services. The Cultural Intelligence: Become a Global Citizen course can help Marketing Managers develop the skills they need to succeed in this role. The course will teach Marketing Managers how to understand and adapt to different cultures, which is essential for developing marketing campaigns that resonate with audiences around the world.

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Sales Manager

Sales Managers are responsible for leading and motivating their sales teams to achieve their sales goals. They may work in a variety of industries, from technology to healthcare. The Cultural Intelligence: Become a Global Citizen course can help Sales Managers develop the skills they need to succeed in this role. The course will teach Sales Managers how to understand and adapt to different cultures, which is essential for building relationships with clients and customers from around the world. The course will also help Sales Managers develop the leadership and management skills they need to lead their teams to success.

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Public relations manager

Public Relations Managers are responsible for managing the public image of their organizations. They may work in a variety of industries, from entertainment to non-profit. The Cultural Intelligence: Become a Global Citizen course can help Public Relations Managers develop the skills they need to succeed in this role. The course will teach Public Relations Managers how to understand and adapt to different cultures, which is essential for building relationships with the media and the public. The course will also help Public Relations Managers develop the communication and crisis management skills they need to be effective in their roles.

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Teacher

Teachers educate students in a variety of subjects. They may work in public or private schools, or in colleges and universities. The Cultural Intelligence: Become a Global Citizen course may be useful for Teachers who want to develop the skills they need to teach in a diverse classroom. The course will help Teachers understand and adapt to different cultures, which is essential for creating a positive and inclusive learning environment for all students. The course will also help Teachers develop the communication and classroom management skills they need to be effective in their roles.

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Social Worker

Social Workers help people in need. They may work in a variety of settings, including schools, hospitals, and community centers. The Cultural Intelligence: Become a Global Citizen course may be useful for Social Workers who want to develop the skills they need to work with people from diverse backgrounds. The course will help Social Workers understand and adapt to different cultures, which is essential for building relationships with clients and providing effective services. The course will also help Social Workers develop the communication and counseling skills they need to be effective in their roles.

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Nurse

Nurses provide care to patients in a variety of settings, including hospitals, clinics, and nursing homes. The Cultural Intelligence: Become a Global Citizen course may be useful for Nurses who want to develop the skills they need to work with patients from diverse backgrounds. The course will help Nurses understand and adapt to different cultures, which is essential for providing culturally competent care. The course will also help Nurses develop the communication and patient care skills they need to be effective in their roles.

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Doctor

Doctors diagnose and treat patients with a variety of illnesses and injuries. They may work in a variety of settings, including hospitals, clinics, and private practices. The Cultural Intelligence: Become a Global Citizen course may be useful for Doctors who want to develop the skills they need to work with patients from diverse backgrounds. The course will help Doctors understand and adapt to different cultures, which is essential for providing culturally competent care. The course will also help Doctors develop the communication and patient care skills they need to be effective in their roles.

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Lawyer

Lawyers advise clients on legal matters and represent them in court. They may work in a variety of settings, including private law firms, corporations, and government agencies. The Cultural Intelligence: Become a Global Citizen course may be useful for Lawyers who want to develop the skills they need to work with clients from diverse backgrounds. The course will help Lawyers understand and adapt to different cultures, which is essential for building relationships with clients and providing effective legal advice. The course will also help Lawyers develop the communication and negotiation skills they need to be effective in their roles.

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Engineer

Engineers design, build, and maintain a variety of structures and systems. They may work in a variety of industries, including construction, manufacturing, and transportation. The Cultural Intelligence: Become a Global Citizen course may be useful for Engineers who want to develop the skills they need to work on international projects. The course will help Engineers understand and adapt to different cultures, which is essential for building relationships with colleagues and clients from around the world. The course will also help Engineers develop the communication and project management skills they need to be effective in their roles.

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Scientist

Scientists conduct research to advance our understanding of the natural world. They may work in a variety of fields, including biology, chemistry, and physics. The Cultural Intelligence: Become a Global Citizen course may be useful for Scientists who want to develop the skills they need to collaborate with colleagues from around the world. The course will help Scientists understand and adapt to different cultures, which is essential for building relationships with colleagues and sharing research findings. The course will also help Scientists develop the communication and writing skills they need to be effective in their roles.

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Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Cultural intelligence: Become a global citizen.

HBR's 10 Must Reads on Communication, Vol. 2 (with...

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Comprehensive guide to understanding cultural differences and how they can impact business interactions. It provides practical advice on how to navigate cultural challenges and build relationships with people from different cultures.

Cultural intelligence

Become a global citizen

What's inside

Syllabus

Traffic lights

Save this course

Reviews summary

Valuable course on cultural intelligence

Activities

Career center

Reading list

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