Displaying results 1 - 20 of 10,000 results for "lynda advance your skills as an it help desk specialist"
Tech Support Career Guide and Interview Preparation
Cost $49 · . Course Length: 16 hours estimated
This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating...
Offered through Coursera | and created by IBM | Taught by Skills Network
Customer Service Fundamentals
Rated 4.8★ stars based on | 83 ratings · . Cost $39 · . Course Length: 20 hours estimated
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to...
Offered through Coursera | and created by IBM, Knowledge Accelerators | Taught by IBM Training and Skills, Keith Gibson
Hardware and Operating Systems
Cost $49 · . Course Length: 6 hours estimated
If you’re ready to enter the world of Information Technology (IT), you need job-ready skills. Understanding the fundamentals of computer hardware and operating systems is critical to any technology related job role like Technical Support or Software...
Offered through edX | and created by IBM | Taught by Skills Network
Help Desk Analyst
Rated 3.7★ stars based on | 53 ratings · . Cost $14 · . Course Length: 1 hours estimated
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Boost your career, pass the included certified elearning course, and achieve your Help...
Offered through Udemy | Taught by The Art Of Service
The Critical Role of IT Support Staff in Healthcare
Healthcare IT SupportCost $49 · . Course Length: 12 hours estimated
This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In...
Offered through Coursera | and created by Johns Hopkins University | Taught by Ashwini S. Davison, M.D., Jessica M. Roosth
Help Desk Essentials: Customer Interaction
Communications for TechnologistsCost $35 · . Course Length: 3 hours estimated
This course will help improve the soft skills and customer service skills of both new and existing IT help desk employees.
Offered through Pluralsight | Taught by Fran Gilbane, Rich Gilbane
Operational Support and Analysis for ITIL®
Cost $35 · . Course Length: 3 hours estimated
As an IT service provider, your company provides value to their customers in the form of services. In order to maintain that value, you must deliver services quickly and efficiently while maintaining normal service operations. In this course, Operational Support...
Offered through Pluralsight | Taught by Chris Ward
Implementing Incident Management with System Center Service Manager 2016 (SCSM)
Cost $35 · . Course Length: 4 hours estimated
Every IT organization has a help desk, and every help desk has a need for workflow. When users call in with issues, somebody needs to document their situation. Later on, a different person may fix the issue and in some circumstances, a third person still will need...
Offered through Pluralsight | Taught by Greg Shields
Google IT Automation with Python
A Specialization from Coursera. Contains 6 courses · . Course Total length: 144 hours estimated
This beginner-level, six-course certificate, developed by Google, is designed to provide IT professionals with in-demand skills -- including Python, Git, and IT automation -- that can help you advance your career. Knowing how to write code to solve problems and...
Offered through Coursera | and created by Google | Taught by Google, Google Career Certificates
Opportunity Management in Salesforce
Salesforce Sales OperationsCost $49 · . Course Length: 30 hours estimated
The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role...
Offered through Coursera | and created by Salesforce, Pathstream | Taught by Trailhead, Angela Prakash, Anthony Jones
Paralegal Crash Course
Rated 3.6★ stars based on | 18 ratings · . . Course Length: 2 hours estimated
Most people have heard of an attorney and understand what service they provide to the public, but others have either never heard about paralegals or do not understand the contribution that they make to the public and the legal profession overall. Paralegals play...
Offered through Udemy | Taught by Rainmakers Legal Education, Rainmakers Virtual College, Agility Training Academy and others
Lead Management in Salesforce
Salesforce Sales OperationsCost $49 · . Course Length: 30 hours estimated
The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role...
Offered through Coursera | and created by Salesforce, Pathstream | Taught by Trailhead, Angela Prakash, Anthony Jones
Listening and Presenting: Learning English for Academic Purposes
Cost $114 · . Course Length: 0 hours estimated
Being able to listen to others and present your own ideas effectively will help you to succeed at university. This online course helps you to develop these skills while studying in English. It shows you effective strategies for listening and note taking, to help...
Offered through FutureLearn | and created by The Open University | Taught by Anna Calvi, Mirjam Hauck, Charlotte Mason
Google Chrome Security and Extensions for Beginners
Cost $9 · . Course Length: 1 hours estimated
Google Chrome extensions and security skills can help you launch your career with technical experience valued by IT employers. This guided project can help you gain job-ready knowledge and skills related to managing browser pop-ups, redirects, and extensions on...
Offered through Coursera | and created by IBM | Taught by Skills Network
macOS Support: Network Configuration
Cost $35 · . Course Length: 1 hours estimated
Mac users, including help desk and service technicians, may require an in-depth knowledge of the macOS system features and its management to become advanced users. This course, macOS Support
Offered through Pluralsight | Taught by Herta Nava
Create a Tailored Resume with Google Docs
Cost $9 · . Course Length: 2 hours estimated
By the end of this project you will have used Google Docs to create a resume tailored to a specific job opening. This experience will help you effectively identify your hard and soft skills and leverage them to help your resume pass through the Applicant Tracking...
Offered through Coursera | and created by Coursera Project Network | Taught by Dvija Maurer
AWS Foundations: Getting Started with the AWS Cloud Essentials
Cost $35 · . Course Length: 1 hours estimated
Learn about the foundations of getting started in the AWS Cloud. In this course, you will learn about the AWS Cloud architecture and the services in the Compute, Storage, Database, Networking, and Security categories. This course can help you build and validate an...
Offered through Pluralsight | Taught by Authored by AWS
Coding for Beginners: An Easy Introduction
Cost $9 · . Course Length: 2 hours estimated
In this guided project you will gain hands-on experience exploring an Integrated Development Environment (IDE), creating a Python program using the IDE, and writing and running code in several languages. You will learn how to display a phrase in multiple...
Offered through Coursera | and created by IBM | Taught by Skills Network
How Oil And Gas Well is Drilled-Step By Step Guide
Cost $12 · . Course Length: 2 hours estimated
This Course is very unique the way it carry up detail process of oil and gas well drilling. Course will provide insight for beginner and will add further exposure to experience personnel. This Course include Exploration techniques to explore favorable subsurface...
Offered through Udemy | Taught by Shaukat Ali
Understanding Financial Statements
Cost $74 · . Course Length: 6 hours estimated
Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course would suit anyone looking for additional basic accounting skills. These are skills that can...
Offered through FutureLearn | and created by Coventry University | Taught by Stella XU, Martyn Clayden, Michele C