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People Management Skills

Andy Lancaster, David Hayden, Jo Squires, Michelle Parry-Slater, and Steve George

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is designed for new and aspiring people managers (line managers). It may also be of interest to small to medium-sized organisations that do not have the support of an HR function. This course has been developed by the CIPD with the financial support of JPMorgan Chase Foundation.

Topics Covered

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Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is designed for new and aspiring people managers (line managers). It may also be of interest to small to medium-sized organisations that do not have the support of an HR function. This course has been developed by the CIPD with the financial support of JPMorgan Chase Foundation.

Topics Covered

  • Overview of approaches to management
  • Introduction to the labour market and recruitment processes
  • Learning and development for individuals and teams
  • Introduction to performance management and appraisals
  • Managing absence
  • Overview of well-being at work
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Reviews summary

Practical foundations in people management

According to students, this course offers a largely positive and comprehensive foundation for new and aspiring people managers. Learners frequently highlight the practical application of concepts, noting how insights on performance management, well-being at work, and absence management can be immediately applied. Many find the course content well-structured, presented in bite-sized modules, making it accessible even for those with busy schedules. However, a few reviewers suggest the course can be too high-level or basic for individuals with some prior management experience, indicating a need for more in-depth case studies or specific tools.
Covers critical areas like performance and well-being.
"The content on performance management and appraisals was incredibly practical."
"I particularly valued the insights on managing absence effectively."
"I learned so much about the importance of well-being at work and how to implement support systems."
Well-organized modules make learning accessible.
"The bite-sized modules made it easy to fit into my busy schedule."
"The material is well-organized and presented clearly. I appreciate the clear structure."
"I found the course broke down complex topics into understandable chunks."
Delivers essential knowledge for new managers.
"As a new line manager, this course was exactly what I needed. It broke down complex topics..."
"I found it a good overview, especially the sections on well-being and recruitment. It's useful for foundational knowledge."
"This course is excellent for aspiring managers. It covers all the essential bases."
Provides immediately applicable strategies and tools.
"The content on performance management and appraisals was incredibly practical. I immediately applied the strategies to my team meetings."
"It reinforced many concepts I knew but provided practical frameworks. The course is very relevant."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
May be too basic for experienced professionals.
"I found some parts a bit basic, perhaps better for those with no prior management experience."
"It felt a bit high-level, and I was looking for more actionable steps regarding conflict resolution..."
"This course felt too general. I didn't get specific tools to use, and I expected more from CIPD."

Career center

Learners who complete People Management Skills will develop knowledge and skills that may be useful to these careers:

Featured in The Course Notes

This course is mentioned in our blog, The Course Notes. Read one article that features People Management Skills:
Worth Your Time: 81 Online Courses for Career Development
30 minute read

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Course image
Time
15 hours
Via
FutureLearn
Institution
CIPD - Chartered Institute of Personnel and Development
Instructors
Andy Lancaster
David Hayden
Jo Squires
Michelle Parry-Slater
Steve George
Featured in The Course Notes
Read one article that features this course, People Management Skills from our blog, The Course Notes:
Worth Your Time: 81 Online Courses for Career Development
30 minute read
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