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Angela Lilley, Sue Cowley, Ian Hosker, Steven Pearson, Penny Walters, Peter Sharp, and Dr Penny Walters

Week 1 - What is Management? Week 2 - Management Styles Week 3 - Decision Making and Data Week 4 - Stakeholders Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is designed for new or aspiring managers, or experienced managers with few or no formal qualifications.It will enable you to demonstrate your continuous professional development and go on to achieve a CMI Level 5 Award as part of the Management and Leadership, Essentials program.If you also complete and pass the Management and Leadership, Personal Development program, you’ll earn another CMI Level 5 Award. Together, these two awards will give you a CMI Level 5 Certificate in Management and Leadership – the next step to Chartered Manager status. Please note, the deadline for registration on the CMI final assessment courses is 31 August 2020.

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Week 1 - What is Management? Week 2 - Management Styles Week 3 - Decision Making and Data Week 4 - Stakeholders Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is designed for new or aspiring managers, or experienced managers with few or no formal qualifications.It will enable you to demonstrate your continuous professional development and go on to achieve a CMI Level 5 Award as part of the Management and Leadership, Essentials program.If you also complete and pass the Management and Leadership, Personal Development program, you’ll earn another CMI Level 5 Award. Together, these two awards will give you a CMI Level 5 Certificate in Management and Leadership – the next step to Chartered Manager status. Please note, the deadline for registration on the CMI final assessment courses is 31 August 2020.

Topics Covered

  • What is management?
  • Personal development planning
  • Influencing and communicating
  • An introduction to management styles
  • Classic management style theories
  • The importance of management styles – trust in the workplace
  • An introduction to decision making
  • A possible approach to decision making
  • The importance of data and information
  • Decision information
  • An introduction to stakeholders
  • Categorising stakeholders
  • Understanding stakeholders and meeting their needs

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Reviews summary

Foundational management and leadership skills

According to learners, this course provides a solid introduction to core management concepts. Many appreciate the clear structure and bite-sized modules, making it easy to integrate learning into busy schedules. Students highlight the practical relevance of the material, offering actionable insights for daily management challenges. While largely positive, some students felt the content, particularly on certain topics, could benefit from more depth or up-to-date examples, suggesting it's best suited for those new or aspiring to management roles.
Instructors and materials keep learners engaged.
"The videos and readings were engaging and held my attention."
"I appreciated the way the instructors explained the concepts; it wasn't dry at all."
"The activities and quizzes helped reinforce the learning effectively."
Ideal for new or aspiring managers.
"This course is perfect for someone like me who is just starting out in a management position."
"As an aspiring manager, I feel much better prepared after taking this course."
"It covers all the foundational concepts you need if you are new to leading a team."
Course content is easy to follow and organized.
"The course is very well structured, moving logically from topic to topic."
"I liked how the modules were broken down into manageable chunks."
"The explanations are clear and easy to understand, even complex ideas."
Offers immediately applicable management skills.
"I found the concepts taught here were immediately applicable to my work."
"The content gave me practical tools and strategies I could start using right away."
"Learning how to understand stakeholders and make better decisions has really helped me in my role."
Some topics could use more detailed coverage.
"While a good overview, I felt some areas could have been explored in more detail."
"I wish they had gone deeper into the different management styles discussed."
"For someone with some experience, parts of the course felt a bit too basic."

Career center

Learners who complete Management and Leadership: Growing as a Manager will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Management and Leadership: Growing as a Manager.
This recent edition of Cialdini's classic, updated with new research, examples, and the addition of a seventh principle: Unity. It offers the most current and comprehensive look at the psychology of persuasion from the leading expert in the field. must-read for anyone serious about understanding influence and serves as an updated essential reference.
Decisive provides a four-step process (WRAP) for making better decisions: Widen your options, Reality-test your assumptions, Attain distance before deciding, and Prepare to be wrong. offers practical strategies and is highly applicable for students and professionals seeking to improve their decision-making skills in various contexts. It's a practical guide that complements the theoretical understanding of decision making.
The third edition of the essential guide to data wrangling with pandas, NumPy, and Jupyter in Python. Updated for newer versions of the libraries, this book remains a core resource for anyone performing data analysis in Python. It widely used textbook and reference for its clear explanations and practical examples.
Ariely explores the many ways in which our decisions are not rational, revealing the systematic and predictable errors we make. is highly relevant to understanding the biases discussed in several of the online courses. It serves as valuable additional reading to complement theoretical knowledge with real-world examples of irrationality.
Specifically addressing challenging and high-stakes conversations, this book offers a structured approach to navigate difficult discussions, manage emotions, and achieve positive outcomes.
Considered a foundational text in the field of management, this book introduces key concepts such as Management by Objectives. It provides essential background knowledge for anyone beginning to study management and remains a valuable reference for understanding the historical context of management theory. It is widely cited and used in academic settings.
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This recent book delves into the concept of noise – the unwanted variability in judgments that should ideally be identical. It builds upon Kahneman's previous work and is highly relevant to contemporary discussions on improving decision making in professional settings, such as medicine, law, and forecasting. It provides a deeper understanding of errors in judgment beyond just biases.
This edition offers the core principles of Cialdini's seminal work in a more concise format, suitable for a broader business audience. It covers the essential six principles of influence and their application in various business contexts. This version good starting point for those who want a quicker overview of the foundational concepts before potentially delving into the more comprehensive editions.
A foundational text in management thought, Drucker outlines the practices that make an executive effective. classic that provides timeless principles on time management, prioritization, and decision-making, crucial for leaders at all levels.
Provides a comprehensive overview of the psychological processes that influence managerial judgment and decision making. It is often used as a textbook in business schools and is highly relevant for understanding how cognitive biases affect decisions in organizational settings. It's a valuable resource for both students and professionals.
Sinek explores the concept of creating a 'Circle of Safety' where team members feel secure and supported. emphasizes the leader's role in fostering trust and cooperation, offering valuable insights into building strong, resilient teams.
A timeless classic focusing on interpersonal skills and building positive relationships to gain influence. While first published in 1936, its principles remain highly relevant for understanding the human element in influence and are widely applicable in both personal and professional contexts. is particularly helpful for gaining a broad understanding of the social aspects of influence and must-read for its enduring popularity and practical advice.
Drawing on her background as a professional poker player, Duke provides a framework for making better decisions in situations involving uncertainty and incomplete information. is particularly useful for understanding probabilistic thinking and managing risk, relevant to courses on decision making under uncertainty and financial analysis. It offers practical strategies for real-world decision making.
Schwartz argues that an overload of choices can lead to increased anxiety, indecision, and dissatisfaction. is highly relevant to understanding the psychological impact of decision making in modern society, a theme that resonates with courses on consumer psychology and behavioral economics. It provides a deeper understanding of the challenges individuals face when making choices.
Considered a classic practical guide, this book outlines a structured approach to decision making focusing on identifying objectives, creating alternatives, and understanding consequences and tradeoffs. It's a valuable reference tool for anyone who needs a systematic method for tackling complex decisions. The methods presented are time-tested and widely applicable.
Provides a foundational understanding of the fundamental principles of data science and the data-analytic thinking necessary for extracting value from data in a business context. It is highly relevant for undergraduate business analytics programs and working professionals. It serves as a useful reference for understanding the business applications of data analysis and is commonly used as a textbook.
Considered a classic in leadership literature, Bennis explores the qualities that define leaders and the process of becoming one. offers deep insights into self-discovery and personal development as integral to leadership.
A follow-up to 'Thinking in Bets,' this book offers practical tools and frameworks for making better decisions in everyday life. It focuses on developing a robust process for decision making, even when faced with uncertainty. is well-suited for a broad audience looking for actionable strategies.
Written by a former speechwriter for President Obama, this book delves into the art of leadership communication, providing insights into crafting powerful messages, inspiring teams, and effectively managing stakeholder relationships.
This comprehensive guide provides a thorough overview of both verbal and nonverbal communication, offering practical tips and exercises to enhance communication abilities for both personal and professional settings.
Examines the traits and techniques of 'superforecasters' – individuals who are exceptionally good at predicting future events. It provides insights into probabilistic thinking, updating beliefs based on new information, and working in teams to improve forecasts, all of which are relevant to data-driven decision making and strategic planning.
Building on the concepts of emotional intelligence, this book focuses on how leaders can create resonance and drive performance through their emotional leadership. Provides practical insights and is suitable for those looking to deepen their understanding of the behavioral aspects of leadership.
Dalio shares the principles he developed and used to achieve success in life and at Bridgewater Associates. The book outlines a systematic approach to decision making based on clearly articulated principles and radical transparency. It provides insights into strategic decision making in a professional context.
Based on a true story from a US Navy submarine, this book presents a compelling case for a leader-leader model rather than a leader-follower model. It's highly practical and offers actionable strategies for empowering teams and fostering ownership.
A seminal work that highlights the critical role of emotional intelligence in leadership effectiveness. Understanding and managing emotions in oneself and others key component of successful leadership, making this book valuable for deepening one's understanding.
Written by former Navy SEALs, this book translates military leadership principles to business and life. It emphasizes taking ownership of everything in your world, offering a tough yet practical approach to leadership and problem-solving.
Presents a clear and accessible framework of leadership principles. It's a popular guide for developing leadership skills and is often recommended for those seeking a structured approach to understanding the fundamentals of influence.
Written by the former CEO of Intel, this book offers practical guidance on managing teams and organizations for maximum efficiency and productivity. It provides timeless principles applicable to various management contexts and is considered a classic in operational management.
This academic text provides a thorough exploration of the theoretical and empirical research on thinking and decision making. It covers various models of decision making and biases, making it a valuable resource for graduate students and researchers seeking a deep understanding of the subject. It's more suitable as a core textbook for advanced study.
Applies game theory principles to a wide range of strategic interactions, providing a framework for thinking strategically and making decisions when the outcome depends on the choices of others. It's highly relevant for understanding strategic decision making in business and other competitive environments.
Focuses on the crucial skill of communicating insights from data effectively through compelling visualizations. is highly relevant for all levels, emphasizing the importance of clear and impactful data presentation. It is valuable additional reading that complements technical data analysis skills.
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Based on the principles in Cialdini's work, this book offers 50 short, practical, and scientifically supported tips for increasing your powers of persuasion. It translates the core concepts into actionable strategies. is excellent for those looking for practical, evidence-based techniques to immediately apply in their interactions.
Examines the science behind why certain products, ideas, and behaviors become popular and spread. It outlines six principles of contagiousness, offering insights into social transmission and word-of-mouth influence. This book is highly relevant to contemporary topics in influence, particularly in marketing and social media, and provides actionable strategies for making ideas catch on. It valuable resource for understanding modern influence dynamics.
Bridges the gap between statistical theory and its practical application in data science using R and Python. It focuses on the statistical concepts most relevant to data scientists and provides code examples. It's a useful reference and learning resource for those applying statistics in their work.
Taleb discusses the impact of rare and unpredictable events (black swans) and our tendency to rationalize them in hindsight. is relevant for understanding the limitations of traditional forecasting and decision-making models in the face of extreme uncertainty. It offers a critical perspective on how we think about and prepare for the unexpected.
Explores why some ideas are memorable and impactful while others are not, outlining principles for making ideas 'sticky.' Understanding these principles is crucial for effectively communicating and influencing others with your ideas. It is highly relevant for anyone looking to enhance their communication and persuasion skills, particularly in presenting information effectively. It provides practical frameworks and examples.
Klein explores decision making in naturalistic settings, focusing on how experienced professionals make high-stakes decisions under pressure and with limited information. is valuable for gaining a broader understanding of decision processes beyond purely rational models and is particularly relevant for those interested in leadership and applied decision making.
Emphasizes the critical importance of execution in achieving strategic goals. It provides a practical framework for leaders to ensure that strategies are translated into action and results, making it essential reading for implementing management plans.
Provides a framework for giving and receiving feedback effectively, emphasizing the importance of caring personally while challenging directly. It highly practical guide for improving communication and relationships within teams and is relevant for contemporary management practices.
Offers a new way of thinking about data science and ethics informed by intersectional feminist thought. It challenges existing power structures within data and explores how data can be used to work towards justice. It's highly relevant for contemporary discussions around fairness and bias in data analysis.

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