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Angela Lilley, Sue Cowley, Ian Hosker, Steven Pearson, Penny Walters, Peter Sharp, and Dr Penny Walters

Week 1 - What is Management? Week 2 - Management Styles Week 3 - Decision Making and Data Week 4 - Stakeholders Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is designed for new or aspiring managers, or experienced managers with few or no formal qualifications.It will enable you to demonstrate your continuous professional development and go on to achieve a CMI Level 5 Award as part of the Management and Leadership, Essentials program.If you also complete and pass the Management and Leadership, Personal Development program, you’ll earn another CMI Level 5 Award. Together, these two awards will give you a CMI Level 5 Certificate in Management and Leadership – the next step to Chartered Manager status. Please note, the deadline for registration on the CMI final assessment courses is 31 August 2020.

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Week 1 - What is Management? Week 2 - Management Styles Week 3 - Decision Making and Data Week 4 - Stakeholders Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is designed for new or aspiring managers, or experienced managers with few or no formal qualifications.It will enable you to demonstrate your continuous professional development and go on to achieve a CMI Level 5 Award as part of the Management and Leadership, Essentials program.If you also complete and pass the Management and Leadership, Personal Development program, you’ll earn another CMI Level 5 Award. Together, these two awards will give you a CMI Level 5 Certificate in Management and Leadership – the next step to Chartered Manager status. Please note, the deadline for registration on the CMI final assessment courses is 31 August 2020.

Topics Covered

  • What is management?
  • Personal development planning
  • Influencing and communicating
  • An introduction to management styles
  • Classic management style theories
  • The importance of management styles – trust in the workplace
  • An introduction to decision making
  • A possible approach to decision making
  • The importance of data and information
  • Decision information
  • An introduction to stakeholders
  • Categorising stakeholders
  • Understanding stakeholders and meeting their needs

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Reviews summary

Foundational management and leadership skills

According to learners, this course provides a solid introduction to core management concepts. Many appreciate the clear structure and bite-sized modules, making it easy to integrate learning into busy schedules. Students highlight the practical relevance of the material, offering actionable insights for daily management challenges. While largely positive, some students felt the content, particularly on certain topics, could benefit from more depth or up-to-date examples, suggesting it's best suited for those new or aspiring to management roles.
Instructors and materials keep learners engaged.
"The videos and readings were engaging and held my attention."
"I appreciated the way the instructors explained the concepts; it wasn't dry at all."
"The activities and quizzes helped reinforce the learning effectively."
Ideal for new or aspiring managers.
"This course is perfect for someone like me who is just starting out in a management position."
"As an aspiring manager, I feel much better prepared after taking this course."
"It covers all the foundational concepts you need if you are new to leading a team."
Course content is easy to follow and organized.
"The course is very well structured, moving logically from topic to topic."
"I liked how the modules were broken down into manageable chunks."
"The explanations are clear and easy to understand, even complex ideas."
Offers immediately applicable management skills.
"I found the concepts taught here were immediately applicable to my work."
"The content gave me practical tools and strategies I could start using right away."
"Learning how to understand stakeholders and make better decisions has really helped me in my role."
Some topics could use more detailed coverage.
"While a good overview, I felt some areas could have been explored in more detail."
"I wish they had gone deeper into the different management styles discussed."
"For someone with some experience, parts of the course felt a bit too basic."

Activities

Coming soon We're preparing activities for Management and Leadership: Growing as a Manager. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Management and Leadership: Growing as a Manager will develop knowledge and skills that may be useful to these careers:

Reading list

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While not specifically focused on leadership, this book offers valuable insights into the psychology of change and provides practical strategies for overcoming resistance and driving successful transformations.
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Pink challenges traditional ideas of motivation and explores the power of autonomy, mastery, and purpose. provides contemporary insights into motivating individuals and teams, essential for effective leadership in modern workplaces.
A foundational book for personal effectiveness that directly translates to leadership. It provides principles for developing strong character and interpersonal skills, crucial for leading others. This classic that offers a solid base for anyone starting their leadership journey.
Is widely used as a textbook in academic settings and provides a comprehensive overview of various leadership theories. It's an excellent resource for gaining a broad understanding of the academic landscape of leadership studies and is valuable as a reference tool.
Is essential for understanding the characteristics of companies that achieve sustained greatness. It provides a research-backed framework and is highly relevant for those interested in organizational leadership and performance. It's often used as a key text in business and leadership programs.
Going beyond traditional leadership theories, this book emphasizes the importance of emotional intelligence for effective leadership, providing tools for identifying, understanding, and managing emotions.
This influential work explores the challenges of leading in uncertain and complex environments, emphasizing the need for adaptability, inquiry, and collaboration.
A seminal work that highlights the critical role of emotional intelligence in leadership effectiveness. Understanding and managing emotions in oneself and others key component of successful leadership, making this book valuable for deepening one's understanding.
Building on the concepts of emotional intelligence, this book focuses on how leaders can create resonance and drive performance through their emotional leadership. Provides practical insights and is suitable for those looking to deepen their understanding of the behavioral aspects of leadership.
Considered a classic in leadership literature, Bennis explores the qualities that define leaders and the process of becoming one. offers deep insights into self-discovery and personal development as integral to leadership.
Offers practical guidance on how to give and receive feedback effectively, a critical skill for leaders. It focuses on caring personally while challenging directly, highly relevant for building strong relationships and driving performance in contemporary teams.
Through a fable, Lencioni outlines the common pitfalls that hinder team effectiveness. provides a clear and accessible framework for understanding team dynamics and is highly recommended for anyone leading or working in teams.
Through extensive research and case studies, this book identifies five essential leadership practices that contribute to organizational success.

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