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Stevan Beslac, PMP

Welcome to this Comprehensive and Detailed Change Management Course.

In today's dynamic and rapidly evolving business landscape, organizations must navigate continuous change to remain competitive and relevant. The ability to manage change effectively is a critical skill for leaders, managers, and professionals across all industries. The "Organization Change Management" course is designed to equip you with the knowledge, strategies, and tools necessary to understand, plan, and execute successful organizational changes.

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Welcome to this Comprehensive and Detailed Change Management Course.

In today's dynamic and rapidly evolving business landscape, organizations must navigate continuous change to remain competitive and relevant. The ability to manage change effectively is a critical skill for leaders, managers, and professionals across all industries. The "Organization Change Management" course is designed to equip you with the knowledge, strategies, and tools necessary to understand, plan, and execute successful organizational changes.

Understand the secrets of successful Change delivery with this Organization Change Management course, meticulously crafted from years of hands-on experience managing projects for industry giants like Oracle, Magna, SAP, Gazprom

This Organization Change Management course is made based on my extensive experience in major global corporations like Oracle, Magna, SAP, Gazprom

This Organization Change Management course covers two major standard and methodologies, Association of Change Management Professionals (ACMP) and ADKAR (developed by Prosci). This blend will equip you with the tools and knowledge necessary to deliver highly complex and large change projects or projects with significant change component. If you wish to pursue the certification in Change Management, you will gain the knowledge you need to pass the exams for both of those certification organizations and become certified change management professional (ACMP and PROSCI).

This Organization Change Management course is also excellent for Project Managers, especially those with PMI PMP certification. It will enhance your knowledge and understanding of Change Management and how it relates to Project management. Enabling you to be highly successful in managing projects with significant change component. Also, it will give you the

This Organization Change Management course is designed to be practical as well as theoretical. So it follows logical flow of Change Management during the Change project delivery.

Significant part of this This Organization Change Management course course is focused on Analysis and Strategy for delivering Change. This part of Change Management, based on my experience, is done exclusively in big, multinational corporations, for large and complex Change initiatives like mergers, acquisitions, Cultural shifts or significant reorganizations. They usually have Global OCM (Organization Change Management Office) in place (Oracle, SAP, Accenture and Magna...)

You will learn how to manage Changes, how to access Impact of change and Organization readiness for change. Then how to define the Strategy for change. Based on this strategy you will learn how to prepare the Change Management Plan, and later how to deliver this plan, or how to execute the change. You will gain a deep understanding of these concepts and how and why it is used in major global corporations. As course progresses, you will learn about Resistance and Sustainability for the change, and importance of level and type of engagement to ensure successful and long lasting changes. Knowing and understanding how to manage resistance and ensure sustainability of change is highly beneficial knowledge to have as a Change Manager as it is a major differentiator between average and top class Change manager.

After you finish this This Organization Change Management course your overview on the Changes and Projects will change and shift towards more strategic oversight and planning. You will be able to see the bigger picture, look further in future to anticipate and prevent risks that could impact Change Initiative success. With your insights and viewpoints, you will definitely bring immediate value to the organization you work in.

Apart from the above, you will learn how to raise Awareness for change, create Desire for change and gain support and commitment for the Change. You will also learn how to build Knowledge and Ability within the employees so they will be successful in their work once the change is finished.

This Organization Change Management course will set you apart from the average Change/Project manager and the correct use of the tools and techniques learned here will make you a highly valuable employee in your organization and increase your chance and opportunities of career advancement.

And some time after the training, when you deliver several projects with the knowledge you gained in this training, you will most probably move on to Change Initiatives with high strategic value as you will be recognized as “the one who delivers value”, or you will move on to the higher management positions.

This This Organization Change Management course is intended for anyone responsible for the change within the organizations. Change Managers, Project Managers, HR professionals, Team leaders, Managers, Senior Managers…

It is also excellent for those seeking to become certified change management professional either in Prosci (covering ADKAR) or ACMP.

Some experience in managing change or projects is not going to hurt, but it is not mandatory as I explain all of the concepts in detail. However, basic knowledge of project management theory is desired.

Course Benefits:

  • By the end of this course, You will gain a comprehensive understanding of change management principles and practices.

    You will be equipped with the skills to lead, facilitate, and manage successful organizational changes, regardless of their industry or role.

    Once you finalize this course will be prepared to:

  • Effectively diagnose the need for change within their organizations.

  • Develop and implement well-structured change management plans.

  • Engage and influence stakeholders to support change initiatives.

  • Address resistance and navigate obstacles that arise during the change process.

  • Sustain the benefits of change over the long term.

  • Adapt to future trends and challenges in the field of change management.

The course covers the following key areas:

1. Introduction to Change Management:

  • Exploring the fundamental concepts of change,

  • Course structure and what to expect on the course\

2. Change Management Framework:

  • Change types and change drivers. Organization and individual change. Change process and knowledge areas.

  • Relationship to Projects and Project Management, Change management roles.

3. Evaluate Change Impact and Organization Readiness:

  • Developing skills to identify and assess the need for change within an organization.

  • Conducting a change readiness assessment to gauge an organization's preparedness for change.

4. Major Change Methodologies and Theories

  • Examining prominent change management models and theories, such as Kotter's 8-Step Model, Lewin's Change Model, and ADKAR Model.

  • Analyzing the strengths and limitations of various change management approaches.

6. Formulate Change Management Strategy:

  • Understanding common sources of resistance to change and strategies to address them.

  • Leveraging techniques to turn resistance into active participation and collaboration.

7. Develop the Change Management Plan:

  • Creating a comprehensive change management plan that aligns with organizational goals and objectives.

  • Crafting effective communication strategies to convey the rationale, benefits, and impact of the proposed changes to stakeholders.

8. Execute Change Management Plan

  • Executing change initiatives with minimal disruption to daily operations.

  • Utilizing project management principles to monitor and track the progress of change projects.

12. Secure the Change and Finalize the Change Management Effort:

  • Building mechanisms to ensure that change becomes embedded in the organizational culture.

    Monitoring long-term outcomes and making necessary adjustments to sustain the benefits of change.

  • Developing self-awareness and emotional intelligence as key traits of effective change leaders.

  • Cultivating adaptive leadership skills to navigate ambiguity and uncertainty.

Who Should Attend: This course is ideal for mid- to senior-level managers, team leaders, project managers, HR professionals, and individuals seeking to enhance their change management capabilities. It is suitable for professionals across various industries who are responsible for leading or contributing to organizational changes.

Prerequisites: There are no specific prerequisites for this course, though a basic understanding of organizational dynamics and management concepts would be beneficial.

Assessment and Certification: Participants will be evaluated through a combination of quizzes, group projects, case analyses, and a final practice exam. Upon successful completion of the course, participants will receive a certificate in Change Management.

Enroll now to gain the expertise needed to drive positive, impactful change within your organization and enhance your career as a change leader.

Enroll now

What's inside

Learning objectives

  • Effectively diagnose the need for change within the organisations.
  • Develop and implement well-structured change management plans.
  • Learn and be able to implement all major change management methodologies
  • Know how to plan and deliver the change for organisations.
  • Engage and influence stakeholders to support change initiatives.
  • Address resistance and navigate obstacles that arise during the change process.
  • Sustain the benefits of change in the long term.
  • Apply change management principles in your personal life to develop and grow in all areas
  • Define change management key resources and delegate appropriate tasks to them
  • Adapt to future trends and challenges in the field of change management.
  • Understand how to build personal and organisational resilience
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Syllabus

Introduction
Welcome to the Course!
My Promise
Who will benefit from this couse
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Enhances understanding of change management and its relation to project management, enabling greater success in projects with significant change components
Covers standard methodologies like ACMP and ADKAR, equipping learners with the knowledge needed to pursue certifications and manage complex change projects
Explores analysis and strategy for delivering change, which is often done in large, multinational corporations for complex initiatives like mergers and acquisitions
Requires basic knowledge of project management theory, which may be a barrier for some learners without prior experience in the field
Includes coverage of resistance and sustainability for change, which is highly beneficial knowledge and a major differentiator between average and top-class change managers
Focuses on raising awareness for change, creating desire, and building knowledge, which can make learners highly valuable employees and increase opportunities for career advancement

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Reviews summary

Comprehensive change management for professionals

According to learners, this course provides a comprehensive overview of change management, covering key methodologies like ADKAR and ACMP. Many find the content highly practical, benefiting greatly from the instructor's real-world experience and examples from major corporations. It is widely appreciated by project managers and those seeking PMI PDUs. While generally well-received, some reviewers noted that the quizzes were simple and wished for more in-depth coverage or better audio quality.
Content is comprehensive but some seek more depth.
"Some sections felt a bit basic, but overall a solid foundation."
"Expected more depth on practical implementation details, less high-level theory."
"Felt like a basic introduction, not the "comprehensive" deep dive advertised."
Covers standards but may need supplements for exams.
"Prepared me well for understanding the ACMP framework, though I'll need additional study for the actual exam."
"Covers the main frameworks... isn't sufficient on its own for certification prep, which is fine, but worth noting."
Covers standard models like ADKAR and ACMP.
"Very comprehensive, covered ADKAR and ACMP thoroughly."
"Useful course covering ADKAR, Kotter, etc."
"Covers standard models like Kotter's 8-Step Model, Lewin's Change Model, and ADKAR Model."
Gains practical insights from real-world examples.
"Instructor's real-world examples from Oracle/SAP were invaluable."
"Helped me understand the strategic side of change management, beyond just project tasks. The focus on readiness and sustainability was very practical."
"The instructor's experience shows. Provided good examples."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
Excellent for PMs and earning PMI PDUs.
"Great for getting PDUs and reinforcing my PM knowledge."
"As a Project Manager, this course was perfect for integrating change management principles into my projects."
"Highly valuable for PMs & earning PDUs."
Some feedback on audio quality or presentation.
"Could use slightly better audio quality."
"Audio quality was distracting."
"Delivery was a bit dry at times."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Organization Change Management - 12 PDUs, PMI PMP with these activities:
Review 'Leading Change' by John Kotter
Familiarize yourself with Kotter's 8-step model to better understand change implementation.
Show steps
  • Obtain a copy of 'Leading Change'.
  • Read the book, focusing on the 8-step model.
  • Relate the model to course concepts.
Review Project Management Fundamentals
Solidify your understanding of project management principles, as change management often intersects with project execution.
Browse courses on Project Management
Show steps
  • Review project management concepts.
  • Identify the key phases of a project.
  • Understand the role of a project manager.
Review 'ADKAR: A Model for Change in Business, Government and Our Community' by Prosci
Study the ADKAR model to understand individual change management.
Show steps
  • Obtain a copy of the ADKAR book.
  • Read the book, focusing on the ADKAR model.
  • Relate the model to course concepts.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a Change Management Case Study Summary
Deepen your understanding of change management by analyzing a real-world case study and summarizing its key elements.
Show steps
  • Select a change management case study.
  • Analyze the case using course concepts.
  • Summarize the key takeaways.
Discuss Change Management Methodologies
Reinforce your understanding of different change management methodologies by discussing them with peers.
Show steps
  • Organize a peer discussion session.
  • Discuss the strengths and weaknesses of each methodology.
  • Share real-world examples.
Develop a Change Management Plan for a Hypothetical Scenario
Apply your knowledge by creating a comprehensive change management plan for a realistic scenario.
Show steps
  • Define a hypothetical change scenario.
  • Develop a change management plan.
  • Present the plan to peers for feedback.
Create a Presentation on Change Management Best Practices
Synthesize your learning by creating a presentation that summarizes change management best practices.
Show steps
  • Research change management best practices.
  • Create a presentation outlining these practices.
  • Present the presentation to peers.

Career center

Learners who complete Organization Change Management - 12 PDUs, PMI PMP will develop knowledge and skills that may be useful to these careers:
Change Management Consultant
A Change Management Consultant helps organizations navigate transitions by assessing their needs, developing strategies, and implementing plans to minimize disruption and maximize adoption. This Organization Change Management course directly aligns with the core responsibilities of a Change Management Consultant. The course offers insights into assessing organizational readiness, formulating change management strategies, and developing comprehensive plans. Additionally, the course will be helpful for consultants to understand resistance to change and implement ways to secure that change. Skills learned in this course, such as stakeholder management and communication, are essential for Change Management Consultants to bring immediate value to client organizations.
Project Manager
Project Managers are responsible for planning, executing, and closing projects, often involving significant organizational change. The 'Organization Change Management' course provides Project Managers with essential skills to manage the human side of projects. The course materials cover change management methodologies, impact assessment, and stakeholder engagement. For instance, understanding the ADKAR model can help Project Managers drive adoption and minimize resistance during project implementation. Further, the course emphasizes creating and executing change management plans, a crucial aspect of successful project delivery. The course also enables Project Managers to excel in projects with significant change components.
Organizational Development Specialist
Organizational Development Specialists focus on improving organizational effectiveness through planned interventions. The course's focus on change management frameworks and strategies directly supports the work of an Organizational Development Specialist. By diagnosing the need for change and developing structured plans, the course helps specialists in this role facilitate successful organizational transformations. The course also covers resistance management and building organizational resilience. Organizational Development Specialists can leverage this course to enhance their expertise in leading and sustaining change initiatives, which will consequently increase their value in the organization.
Human Resources Manager
Human Resources Managers play a key role in managing organizational change by supporting employees through transitions. This Organization Change Management course will enhance their ability to manage the people-related aspects of change initiatives. The course explains topics such as assessing change impact, addressing resistance, and developing communication strategies. HR Managers will find the course particularly valuable for creating learning and development plans to support employees during change. Overall, skills learned in this course will enable HR Managers to facilitate smoother transitions and improve employee engagement during periods of change. Any HR Manager wishing to improve their ability to implement and assist in change within the company should enroll in this course.
Continuous Improvement Manager
A Continuous Improvement Manager focuses on identifying and implementing changes that enhance organizational efficiency and effectiveness. This 'Organization Change Management' course provides a structured approach to managing these changes successfully. The course dives into methodologies like ADKAR and Kotter's 8-Step Model, equipping Continuous Improvement Managers with tools to drive adoption and minimize resistance. Further, you will be able to develop comprehensive change management plans, ensuring that improvements are effectively implemented and sustained over time. This course will also help Continuous Improvement Managers see the bigger strategic picture in any organizational change.
Training and Development Manager
Training and Development Managers are responsible for designing and delivering programs that support employees through organizational changes. The Organization Change Management course directly supports this role by providing insights into creating effective learning and development strategies. The emphasis on building knowledge and ability within employees during change makes this course highly relevant. Training and Development Managers will benefit in particular from the course's coverage of communication strategies and stakeholder engagement. Ultimately, the course helps Training and Development Managers ensure that employees are well-prepared and supported during organizational transitions.
Business Analyst
Business Analysts analyze organizational needs and propose solutions, often involving significant changes to processes and systems. The 'Organization Change Management' course offers Business Analysts a framework for managing the implementation of these changes. The course covers assessing change impact, developing change management plans, and addressing resistance. This knowledge enables Business Analysts to not only identify the right solutions but also ensure their successful adoption. Moreover, the course will allow for Business Analysts to play a more strategic role in organizational change initiatives. This course will be helpful for any Business Analyst who wants to improve their professional approach.
Management Consultant
Management Consultants advise organizations on improving performance and efficiency, often involving significant change initiatives. The Organization Change Management course provides Management Consultants with a robust framework for managing these changes effectively. The course discusses how to assess organizational readiness, formulate strategies, and develop comprehensive change management plans. The course discusses critical topics, such as stakeholder engagement and resistance management, which are essential for successful consulting engagements. The course will be useful for Management Consultants to deliver greater value to their clients by ensuring the successful implementation of their recommendations.
Program Manager
Program Managers oversee multiple related projects, often driving large-scale organizational change. The Organization Change Management course complements the skills of Program Managers by providing a framework for managing the human side of these changes. This course discusses assessing change impact, engaging stakeholders, and developing communication strategies. Program Managers will be especially helped by this course's insights into building resilience and sustaining the benefits of change over the long term. The course will enable Program Managers to lead complex change initiatives more effectively and deliver better results.
Operations Manager
Operations Managers are responsible for ensuring the smooth and efficient functioning of an organization's processes, and they often lead changes to improve operations. The Organization Change Management course may be useful to Operations Managers by providing insights into managing the human side of these transitions. The course discusses topics such as assessing organizational readiness for change, addressing resistance, and developing communication strategies. The course will enable Operations Managers to implement changes more effectively and minimize disruption to daily operations.
Team Leader
Team Leaders guide and support their teams through organizational changes, making sure that team members understand and adapt to new processes and systems. The Organization Change Management course may be useful to Team Leaders by providing practical advice on how to communicate changes effectively, address resistance, and foster a positive attitude toward change within their teams. The course principles, such as stakeholder engagement, will allow Team Leaders to better support their team members through transitions.
Executive Assistant
Executive Assistants support senior leaders and are often involved in communicating and coordinating change initiatives within an organization. The Organization Change Management course may be useful to Executive Assistants by providing a better understanding of change management principles and strategies. The course's coverage of communication planning and stakeholder engagement can help Executive Assistants more effectively support their leaders and facilitate smoother transitions within the organization.
Administrative Assistant
Administrative Assistants provide support to various departments and may be involved in communicating and implementing changes within their teams. The Organization Change Management course may be useful to Administrative Assistants by helping them understand the reasons behind organizational changes and how to support their colleagues during these transitions. The course's insights into communication strategies can also help Administrative Assistants disseminate information more effectively and address employee concerns.
Receptionist
Receptionists are often the first point of contact for visitors and employees and play a role in conveying information about organizational changes. This Organization Change Management course may be useful to Receptionists by enhancing their awareness of change initiatives and helping them communicate basic information to others. The course's insights into the importance of clear communication can also help Receptionists address initial questions or concerns from visitors or employees about changes within the organization.
Data Entry Clerk
Data Entry Clerks are responsible for accurately inputting and maintaining data, and they may need to adapt to changes in data systems or processes. This Organization Change Management course may be useful to Data Entry Clerks by helping them understand the reasons behind changes to data systems and how to adapt to new processes. The course may provide insight on communication strategies to help Data Entry Clerks understand how to ask questions about those process changes.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Organization Change Management - 12 PDUs, PMI PMP.
Seminal work on change management, outlining an 8-step process for leading organizational transformation. It provides a practical framework that aligns well with the course's focus on change methodologies. Reading this book will give you a deeper understanding of the challenges and strategies involved in leading successful change initiatives. It highly recommended resource for anyone serious about mastering change management.
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Details the ADKAR model, a goal-oriented approach to change management that focuses on individual change. It provides a structured framework for understanding and managing change at the individual level, which is crucial for successful organizational change. Given that the course covers ADKAR, this book serves as an excellent supplementary resource. It is often used as a reference by change management professionals.

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