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Leadership in Remote Work

Patty Malone

The dynamics of remote work present unique challenges and opportunities for leaders. This course offers remote leaders a comprehensive guide to harnessing the benefits and minimizing the drawbacks of remote work to foster greater collaboration and trust across their teams. Over four engaging modules, learners will explore effective leadership styles for remote environments, strategies to mitigate the silo mentality and communication breakdowns, methods to recognize and address isolation and burnout, and techniques for constructively managing remote conflicts. By the end of this course, learners will have the skills to foster open team communication, build trust, conduct difficult conversations, and transform negative conflicts into opportunities for growth.

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What's inside

Syllabus

Dynamics of Remote Work
Welcome to Module 1, Dynamics of Remote Work. This module focuses on the silo mentality and the challenges it brings to effective communication in remote teams. We will explore best practices to prevent the silo mentality, how to build bridges of communication across teams and strategies for mitigating communication breakdowns in the virtual environment. We will also reflect on our own experiences in siloed work environments and weigh the effectiveness of different remote communication strategies in real-world situations.
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Leadership Styles in a Virtual Environment
Welcome to Module 2, Leadership Styles in a Virtual Environment. This module explores the six main leadership styles and how to adapt them to a remote work environment. We will also cover ways to build trust, avoid miscommunication, and give positive and negative feedback to remote team members. We will close the module with a discussion of our own leadership styles, their differences when face-to-face versus online, and strategies to bring out our best leadership qualities.
Handling Remote Challenges
Welcome to Module 3, Handling Remote Challenges. In this module, we will discover how to handle isolation and burnout in virtual team members, conduct difficult conversations remotely, approach common distractions, and address uncertainty in team member’s roles and expectations. We will then discuss the unique demands of virtual work that can exacerbate burnout and strategies to overcome it.
Conflict in Virtual Environments
Welcome to Module 4, Conflict in Virtual Environments. This module explores the different types of conflicts, their common causes in virtual teams, and the most common conflict management styles. We will also discover the dos and don’ts of conflict resolution, the positive outcomes of resolving conflict well, and how to prevent negative conflict. We will close the module by discussing what types of conflict we’ve experienced in virtual environments and how it was or could have been handled well.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines dynamics of remote work, giving leaders insights into managing remote teams
Taught by Patty Malone, a leader in remote work
Develops skills to adapt leadership styles to a virtual environment
Covers strategies for handling isolation and burnout in virtual team members
Teaches how to conduct difficult conversations and address uncertainty in team member’s roles and expectations
Requires no prerequisites and is accessible to all learners

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leadership in Remote Work with these activities:
Read 'Remote: Office Not Required' by Jason Fried and David Heinemeier Hansson
This book provides valuable insights into the challenges and opportunities of remote work, complementing the concepts covered in this course.
View Remote on Amazon
Show steps
  • Read the book thoroughly, taking notes on key points
  • Summarize the main arguments and how they relate to the course
Review Effective Leadership Styles
Review different leadership styles and their application in remote work environments to enhance your understanding of Module 2.
Browse courses on Leadership Styles
Show steps
  • Identify different leadership styles
  • Research the effectiveness of each style in remote settings
  • Consider your own leadership style and how it may need to adapt
Conduct Mock Remote Interviews
By practicing mock interviews, you can enhance your remote interviewing skills and make more effective hiring decisions for remote roles.
Browse courses on Interviewing Skills
Show steps
  • Identify a job description and prepare interview questions
  • Conduct mock interviews with candidates using video conferencing tools
  • Evaluate candidates' communication skills, technical abilities, and cultural fit
Five other activities
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Develop a Remote Work Policy and Guidelines
By creating a comprehensive policy and guidelines, you can establish clear expectations and best practices for remote work, addressing the challenges discussed in Module 1.
Show steps
  • Research industry best practices and consult with remote work experts
  • Draft a policy that outlines expectations for communication, productivity, and work-life balance
  • Develop accompanying guidelines to provide practical guidance on implementation
Develop a Remote Communication Plan
By creating a comprehensive plan for remote communication, you can address the challenges outlined in Module 1 and foster effective team collaboration.
Browse courses on Remote communication
Show steps
  • Identify key communication channels and tools
  • Establish guidelines for communication frequency and response times
  • Develop strategies for managing virtual meetings
  • Consider cultural and time zone differences
Facilitate a Remote Team Discussion
By leading a remote team discussion, you can practice the strategies and principles covered in Module 3, fostering team engagement and building trust.
Browse courses on Remote Team Management
Show steps
  • Choose a relevant topic and prepare discussion questions
  • Facilitate the discussion, ensuring participation and active listening
  • Summarize key points and actions, promoting team alignment
Explore Conflict Resolution Techniques
By engaging with tutorials, you can develop the skills necessary to effectively handle conflicts in remote teams as discussed in Module 4.
Browse courses on Conflict Resolution
Show steps
  • Identify different conflict resolution models
  • Practice applying these models in simulated or real-life scenarios
  • Reflect on and evaluate the effectiveness of your approaches
Mentor a Remote Team Member
By mentoring a remote team member, you can apply the principles of effective remote leadership and support the growth and development of others.
Browse courses on Mentorship
Show steps
  • Identify a team member who would benefit from your guidance
  • Establish clear goals and expectations for the mentoring relationship
  • Provide regular feedback and support, fostering growth and development

Career center

Learners who complete Leadership in Remote Work will develop knowledge and skills that may be useful to these careers:

Reading list

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Course image
Effort
4 weeks of study, 1-3 hours/week
Level
Introductory
Via
Coursera
Institution
University of California, Irvine
Instructor
Patty Malone
Session
August 12, 2024 - September 16, 2024
Language
English
Good to know
Examines dynamics of remote work, giving leaders insights into managing remote teams
Taught by Patty Malone, a leader in remote work
Develops skills to adapt leadership styles to a virtual environment
Covers strategies for handling isolation and burnout in virtual team members
Teaches how to conduct difficult conversations and address uncertainty in team member’s roles and expectations
Requires no prerequisites and is accessible to all learners
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