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Jared Cook

Communication is vital to success — but how well do we truly communicate our needs and expectations? This course will help leaders identify and develop the skills needed to engage, collaborate, and succeed when managing in-person and virtual teams.

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Communication is vital to success — but how well do we truly communicate our needs and expectations? This course will help leaders identify and develop the skills needed to engage, collaborate, and succeed when managing in-person and virtual teams.

We’ll cover leadership and communication methods that adapt to diverse, dynamic environments whether in the office or in remote work situations. This is the course for learners who want to challenge themselves to establish more ethical, effective communication practices to reach employees, customers, and stakeholders.

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What's inside

Learning objectives

  • Develop communication strategies for virtual and in-person teams.
  • Design and deliver oral and written communication specific to the target audience.
  • Assess communication styles for effective communication.
  • Discover the “value” in a value network.
  • Demonstrate ethical leadership and communication methods that respect diverse audiences and cultures.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Builds foundational skills for leaders of in-person and virtual work environments
Assists in improving communication for effective leadership
Provides ethical frameworks for communication within diverse work environments
Develops essential communication skills for remote and in-person team management
Empowers leaders to foster ethical and inclusive communication practices
Prepares learners to navigate the complexities of managing virtual and in-person teams

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading and Communicating in a Dynamic Society with these activities:
Read 'Crucial Conversations'
Learn essential communication techniques for handling difficult conversations.
Show steps
  • Purchase or borrow the book.
  • Set a reading schedule and stick to it.
  • Take notes and highlight key concepts.
  • Discuss the book with a friend or colleague.
Join a study group
Discuss course concepts, share insights, and practice communication skills.
Show steps
  • Reach out to classmates to form a group.
  • Choose a regular meeting schedule.
  • Set group norms and expectations.
  • Prepare for meetings by reviewing course materials.
  • Engage in active listening and constructive feedback.
Watch TED Talks on effective communication
Learn from experts in the field and gain new perspectives on communication methods.
Browse courses on Communication Skills
Show steps
  • Search for TED Talks on communication.
  • Choose and watch a relevant talk.
  • Summarize the main points and insights.
  • Reflect on how you can apply these lessons to your own communication practices.
Three other activities
Expand to see all activities and additional details
Show all six activities
Role-play different communication scenarios
Simulate real-world communication situations to enhance your skills.
Show steps
  • Identify common communication scenarios.
  • Prepare scripts or outlines for different roles.
  • Role-play scenarios with a partner or group.
  • Give and receive feedback on communication style and effectiveness.
Create a presentation on the importance of ethical communication
Develop a comprehensive understanding of ethical communication and its impact in various contexts.
Browse courses on Communication Skills
Show steps
  • Research different aspects of ethical communication.
  • Develop a presentation outline and structure.
  • Gather relevant data and examples.
  • Create high-quality visual aids to support your presentation.
  • Practice your presentation and seek feedback.
Write a white paper on a communication strategy for a specific organization
Apply your understanding of communication strategies to a real-world scenario.
Show steps
  • Identify an organization and its communication challenges.
  • Research best practices in communication.
  • Develop a comprehensive communication strategy for the organization.
  • Write a white paper summarizing your findings and recommendations.

Career center

Learners who complete Leading and Communicating in a Dynamic Society will develop knowledge and skills that may be useful to these careers:
Public Affairs Manager
Individuals who may be interested in pursuing a career as a Public Affairs Manager may consider completing this course. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Public Affairs Manager, as they must be able to communicate effectively with a variety of stakeholders.
Training and Development Manager
Those interested in becoming a Training and Development Manager may be interested in taking Leading and Communicating in a Dynamic Society. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Training and Development Manager, as they must be able to communicate effectively with a variety of stakeholders.
Human Resources Manager
Those interested in becoming a Human Resources Manager may be interested in taking Leading and Communicating in a Dynamic Society. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Human Resources Manager, as they must be able to communicate effectively with employees and management.
Management Consultant
Individuals who may be interested in pursuing a career as a Management Consultant may consider completing this course. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Management Consultant, as they must be able to communicate effectively with a variety of stakeholders.
Business Analyst
Individuals who may be interested in pursuing a career as a Business Analyst may consider completing this course. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Business Analyst, as they must be able to gather and analyze data and communicate their findings to stakeholders.
Organizational Development Manager
Those interested in becoming an Organizational Development Manager may be interested in taking Leading and Communicating in a Dynamic Society. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of an Organizational Development Manager, as they must be able to communicate effectively with a variety of stakeholders.
Information Technology Manager
Those interested in becoming an Information Technology Manager may be interested in taking Leading and Communicating in a Dynamic Society. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of an Information Technology Manager, as they must be able to work with a variety of stakeholders.
Chief Executive Officer
Individuals who may be interested in pursuing a career as a Chief Executive Officer may consider completing this course. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Chief Executive Officer, as they must be able to communicate effectively with a variety of stakeholders.
Corporate Communications Manager
Individuals who may be interested in pursuing a career as a Corporate Communications Manager may consider completing this course. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Corporate Communications Manager, as they must be able to communicate effectively with a variety of stakeholders.
Operations Manager
Those interested in becoming an Operations Manager may be interested in taking Leading and Communicating in a Dynamic Society. This course will help one develop the communication strategies for virtual and in-person teams, which is essential for managing departments and teams. It will also help one deliver oral and written communication specific to the target audience, which is important for communicating with stakeholders.
Project Manager
Those interested in becoming a Project Manager may be interested in taking Leading and Communicating in a Dynamic Society. This course will help one develop the communication strategies for virtual and in-person teams, which is essential for managing teams remotely or in-person. It will also help one deliver oral and written communication specific to the target audience, which is important for communicating with stakeholders.
Sales Manager
Individuals who may be interested in pursuing a career as a Sales Manager may consider completing this course. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Sales Manager, as they must be able to build and maintain relationships with clients.
Communications Manager
Those who may be interested in pursuing a career as a Communications Manager may benefit from completing this course. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Communications Manager, as they must be able to communicate effectively with a variety of stakeholders.
Marketing Manager
Those who may be interested in pursuing a career as a Marketing Manager may benefit from completing this course. This course will help one develop communication strategies for virtual and in-person teams, which is essential for team management. It will also help one deliver oral and written communication specific to the target audience, which is important for leading and managing marketing campaigns.
Public relations manager
For those interested in becoming a Public Relations Manager, taking Leading and Communicating in a Dynamic Society may be useful. This course will help one develop the skills needed to lead and communicate more effectively in a work setting. Effective communication is crucial to the role of a Public Relations Manager, as they must be able to build and maintain relationships with the public.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Leading and Communicating in a Dynamic Society.
Classic in the field of leadership and provides a comprehensive overview of the key principles and practices of effective leadership. It is particularly useful for learners who want to develop their understanding of the different leadership styles and how to adapt them to different situations.
Provides practical tools and techniques for having difficult conversations in a constructive and productive way. It is particularly useful for learners who want to improve their communication skills and learn how to resolve conflicts effectively.
Provides a comprehensive overview of the concept of emotional intelligence and its importance in leadership and communication. It is particularly useful for learners who want to develop their self-awareness, empathy, and social skills.
Provides a practical framework for personal and professional effectiveness. It is particularly useful for learners who want to develop their habits, goals, and time management skills.
Provides practical advice on how to develop charisma and build relationships. It is particularly useful for learners who want to improve their confidence, presence, and likeability.
Explores the strengths and challenges of introversion. It is particularly useful for learners who want to understand their own communication style and learn how to communicate effectively in a world that often values extroversion.
Provides insights into the presentation techniques of Steve Jobs. It is particularly useful for learners who want to improve their public speaking skills and learn how to deliver effective presentations.
Explores the challenges that large organizations face in adapting to new technologies. It is particularly useful for learners who want to understand the dynamics of innovation and learn how to lead change in a rapidly changing world.
Provides a framework for developing and evaluating effective strategies. It is particularly useful for learners who want to understand the principles of strategic planning and learn how to develop strategies that will lead to success.
Provides a framework for developing and testing new products and services. It is particularly useful for learners who want to learn how to use lean principles to create successful businesses.
Provides a framework for developing and sustaining successful growth. It is particularly useful for learners who want to understand the dynamics of growth and learn how to lead organizations that are constantly innovating.

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