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Vlad Catrinescu

With over 250 million monthly active users, Microsoft 365 is one of the most popular productivity cloud solutions in the world. This course will teach you about all of the different services part of Microsoft 365.

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With over 250 million monthly active users, Microsoft 365 is one of the most popular productivity cloud solutions in the world. This course will teach you about all of the different services part of Microsoft 365.

Microsoft 365 is one of the top productivity clouds in the world – but with over a dozen services, it can be difficult to understand what tool solves what business problem. In this course, Microsoft 365 Services and Concepts, you’ll learn about all of the different productivity services in Microsoft 365 and cover objectives part of the MS-900 Microsoft Certification exam. First, you’ll explore the collaboration solutions inside Microsoft 365. Next, you’ll discover the endpoint modernization solutions available to you. Finally, you’ll learn how about the employee experience solutions to take your digital workplace to the next level. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft 365 needed to choose the right productivity service for the right task.

What's inside

Syllabus

Course Overview
Microsoft 365: Your Productivity Toolkit
E-mail and Calendars with Outlook and Exchange Online
Files and Communications with SharePoint Online
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Taught by experts who are recognized for their expertise in cloud solutions
Explores Microsoft 365, which is a widely used productivity tool
Teaches about various productivity services in Microsoft 365
Develops knowledge and skills to solve real-world business problems
Covers objectives part of the MS-900 Microsoft Certification exam
Requires learners have a basic understanding of Microsoft Office and cloud computing

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Reviews summary

Comprehensive microsoft 365 services overview

According to students, this course offers a positive and comprehensive overview of Microsoft 365 services, making it an excellent starting point for understanding the ecosystem. It's particularly valued by those preparing for the MS-900 certification exam. Learners highlight the clear and concise explanations provided by the instructor, which significantly helps in differentiating various applications. While the course provides a solid foundational understanding of M365's offerings, some feedback suggests a need for more practical scenarios or hands-on demonstrations. Additionally, a few reviews mention that certain content elements can become outdated rapidly, a common challenge with ever-evolving platforms.
Offers a high-level overview, ideal for beginners, but limited for advanced users.
"A good foundational course for M365. It provided a solid overview of the various services..."
"The course is okay. It's a high-level overview, which is fine, but I was hoping for more depth in certain areas..."
"Good for absolute beginners, but if you have some prior knowledge, it might feel a bit slow or too basic."
"If you're new to Microsoft 365, this is a perfect starting point. It covers the core concepts..."
Explanations are easy to understand, making complex topics accessible.
"The explanations are clear and concise, making complex concepts easy to grasp."
"The instructor explains each service thoroughly, providing real-world examples that made the learning very engaging."
"The instructor's delivery is excellent, making potentially dry topics interesting. I loved how they clarified the purpose of each service."
"It's well-structured, easy to follow, and the instructor is very knowledgeable."
Provides a broad and clear understanding of M365 services.
"This course is an excellent starting point for anyone looking to understand Microsoft 365 services. ... Highly recommend for MS-900 prep!"
"Absolutely brilliant! This course demystifies Microsoft 365. ... It's a must-take for IT professionals or anyone managing M365 environments."
"Very helpful for understanding the ecosystem of Microsoft 365. ... It definitely aligns with the MS-900 syllabus."
"Fantastic course for anyone preparing for the MS-900 exam or just wanting a comprehensive understanding of M365's vast offerings."
Information can become outdated quickly due to frequent M365 updates.
"The information on some newer features felt a bit outdated already, which is understandable given how fast M365 evolves..."
"I appreciate the effort to keep it updated, but some areas still felt a little behind the curve, especially with the rapid changes in Teams and Viva."
"I noticed a few discrepancies in the information presented versus the current Microsoft documentation for some services."
Course often lacks practical application or hands-on activities.
"While it covers MS-900 objectives well, I would have appreciated more practical scenarios or hands-on demos to solidify the learning."
"I found this course somewhat lacking. While it covers the basics, I expected more practical application and less theoretical explanation."
"Not enough hands-on learning for me."
"Also, no labs, which would have been nice."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft 365 Services and Concepts with these activities:
Review 'Microsoft 365 for Dummies'
Expand your knowledge of Microsoft 365 by reviewing a comprehensive book that provides an overview of its services, features, and best practices.
Show steps
  • Read the book thoroughly, focusing on key concepts and examples
  • Take notes and highlight important information
Compile Microsoft 365 Resources
Prepare for the course by collecting materials, such as course notes, sample documents, and tutorials, to enhance your understanding of Microsoft 365 services.
Browse courses on Microsoft 365
Show steps
  • Gather course materials from the instructor's website or learning management system
  • Find additional resources and tutorials online, such as Microsoft's official documentation and articles
Practice Using Microsoft 365 Tools
Gain hands-on experience with Microsoft 365 tools by completing exercises and drills that simulate real-world tasks, improving your proficiency.
Browse courses on Collaboration Tools
Show steps
  • Create and manage documents, presentations, and spreadsheets using Microsoft Office applications
  • Communicate and collaborate using Microsoft Teams, including file sharing and video conferencing
  • Store and organize files and data in OneDrive and SharePoint
Four other activities
Expand to see all activities and additional details
Show all seven activities
Follow Microsoft 365 Tutorials
Enhance your understanding of Microsoft 365 by following guided tutorials provided by Microsoft or other reputable sources.
Browse courses on Microsoft 365
Show steps
  • Identify specific areas or features you want to learn more about
  • Search for and select reputable tutorials that cover those topics
  • Follow the tutorials step-by-step and complete any exercises or assignments
Participate in Microsoft 365 Study Groups
Enhance your learning experience by joining or forming study groups with classmates or peers to discuss course material, share insights, and collaborate on projects.
Browse courses on Microsoft 365
Show steps
  • Identify or create a study group with peers who share similar learning goals
  • Establish regular meeting times and discuss specific course topics
  • Share notes, perspectives, and resources with each other
Create a Microsoft 365 Guide
Solidify your understanding of Microsoft 365 by creating a comprehensive guide that explains key concepts, tools, and best practices, enhancing your retention and ability to share knowledge with others.
Browse courses on Microsoft 365
Show steps
  • Research and gather information on Microsoft 365 services and features
  • Organize and outline the content based on the course syllabus and your own understanding
  • Write clear and concise explanations, including examples and screenshots
  • Proofread and edit your guide for accuracy and completeness
  • Share your guide with classmates or other interested individuals
Attend a Microsoft 365 Workshop
Gain practical insights and hands-on experience by attending a Microsoft 365 workshop led by experts, allowing you to expand your knowledge and network with others in the field.
Browse courses on Microsoft 365
Show steps
  • Research and identify relevant Microsoft 365 workshops
  • Register for the workshop and attend all sessions
  • Actively participate in discussions, exercises, and networking opportunities

Career center

Learners who complete Microsoft 365 Services and Concepts will develop knowledge and skills that may be useful to these careers:
Cloud Engineer
As a Cloud Engineer, you would be responsible for designing, implementing, and managing cloud computing solutions. Microsoft 365 is one of the most popular productivity cloud solutions in the world, and this course will teach you about all of the different services that are part of Microsoft 365. This knowledge would be invaluable to you in your role as a Cloud Engineer, as it would allow you to better understand the needs of your customers and design solutions that meet those needs.
IT Administrator
As an IT Administrator, you would be responsible for managing and maintaining computer systems and networks. Microsoft 365 is a comprehensive suite of productivity tools that can help you to improve the efficiency and effectiveness of your IT operations. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to manage your IT environment.
Business Analyst
As a Business Analyst, you would be responsible for analyzing business processes and developing solutions to improve efficiency and effectiveness. Microsoft 365 is a powerful suite of productivity tools that can help you to gather data, analyze it, and develop solutions. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your business analysis skills.
Project Manager
As a Project Manager, you would be responsible for planning, executing, and closing projects. Microsoft 365 is a comprehensive suite of productivity tools that can help you to manage your projects more effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to plan, execute, and close your projects.
Software Developer
As a Software Developer, you would be responsible for designing, developing, and testing software applications. Microsoft 365 is a powerful suite of productivity tools that can help you to develop software applications more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to develop software applications.
Data Analyst
As a Data Analyst, you would be responsible for collecting, analyzing, and interpreting data to help businesses make better decisions. Microsoft 365 is a powerful suite of productivity tools that can help you to collect, analyze, and interpret data more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your data analysis skills.
IT Support Specialist
As an IT Support Specialist, you would be responsible for providing technical support to users of computer systems and networks. Microsoft 365 is a comprehensive suite of productivity tools that can help you to provide technical support more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to provide technical support.
Marketing Manager
As a Marketing Manager, you would be responsible for planning, executing, and evaluating marketing campaigns. Microsoft 365 is a powerful suite of productivity tools that can help you to plan, execute, and evaluate your marketing campaigns more effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your marketing skills.
Sales Manager
As a Sales Manager, you would be responsible for leading and motivating a sales team to achieve sales goals. Microsoft 365 is a powerful suite of productivity tools that can help you to lead and motivate your sales team more effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your sales management skills.
Human Resources Manager
As a Human Resources Manager, you would be responsible for managing the human resources function of an organization. Microsoft 365 is a powerful suite of productivity tools that can help you to manage the human resources function more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your human resources management skills.
Financial Manager
As a Financial Manager, you would be responsible for managing the financial resources of an organization. Microsoft 365 is a powerful suite of productivity tools that can help you to manage the financial resources of an organization more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your financial management skills.
Operations Manager
As an Operations Manager, you would be responsible for managing the operations of an organization. Microsoft 365 is a powerful suite of productivity tools that can help you to manage the operations of an organization more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your operations management skills.
Product Manager
As a Product Manager, you would be responsible for managing the development and launch of new products. Microsoft 365 is a powerful suite of productivity tools that can help you to manage the development and launch of new products more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your product management skills.
Business Development Manager
As a Business Development Manager, you would be responsible for developing new business opportunities for an organization. Microsoft 365 is a powerful suite of productivity tools that can help you to develop new business opportunities more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your business development skills.
Customer Success Manager
As a Customer Success Manager, you would be responsible for ensuring the success of customers using a company's products or services. Microsoft 365 is a powerful suite of productivity tools that can help you to ensure the success of customers more efficiently and effectively. This course will teach you about all of the different services that are part of Microsoft 365, and how to use them to improve your customer success management skills.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft 365 Services and Concepts.
Comprehensive guide to Microsoft 365, covering everything from the basics to more advanced topics. It valuable resource for those who want to get the most out of Microsoft 365.
Provides a comprehensive overview of Microsoft 365 for both beginners and experienced users. It is an excellent choice for anyone who wants to get the most out of Microsoft 365.
While this book is technically challenging, it provides the depth needed to understand Microsoft 365 administration. is valuable as a current reference.
Provides a comprehensive overview of Microsoft 365 for small businesses. It valuable resource for small business owners and IT professionals who need to understand how Microsoft 365 can help their businesses.
Provides a comprehensive overview of Microsoft 365 for businesses. It valuable resource for business owners and IT professionals who need to understand how Microsoft 365 can help their businesses.
A good introductory reference for understanding Microsoft 365 collaboration tools. is helpful for providing background knowledge and is commonly used as a textbook at academic institutions.
A good introductory reference for understanding Microsoft 365 communications tools. is helpful for providing background knowledge and is commonly used as a textbook at academic institutions.
A good introductory reference for understanding Microsoft 365 compliance tools. is helpful for providing background knowledge and is commonly used as a textbook at academic institutions.
A good introductory reference for absolute beginners who need to understand Microsoft 365. is helpful for providing background knowledge and is commonly used as a textbook at academic institutions.
A comprehensive reference for deploying and managing Microsoft 365. is more valuable as additional reading than it is as a current reference.
A comprehensive reference for securing Microsoft 365. is more valuable as additional reading than it is as a current reference.

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