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Mike Halsey
Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems.
Read more
Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems.
Read more
Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems.
In this course, Windows 10 Troubleshooting, Part 1, you'll learn how to troubleshoot, diagnose, and repair many different types of problems with Windows 10. First, you'll learn how to use remote assistance and management tools to support end users. Next, you'll discover how to use the reporting and monitoring tools in Windows before learning about recovery, diagnostic, and safe boot. Finally, you'll explore how to manage and troubleshoot Windows Update. When you're finished with this course, you'll have the skills and knowledge of Windows 10 troubleshooting needed to become a proficient support professional. Software required: Windows 10.
Register for this course and see more details by visiting:
OpenCourser.com/course/6hyg2x/windows
What's inside
Syllabus
Course Overview
Using Remote Assistance Tools
Using Windows' Reporting and Monitoring Tools
Managing Recovery and Restoration
Read more
Syllabus
Course Overview
Using Remote Assistance Tools
Using Windows' Reporting and Monitoring Tools
Managing Recovery and Restoration
Read more
Troubleshooting Startup Using the Recovery Environment
Using Safe and Diagnostic Boot
Troubleshooting and Taming Windows Update
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides a foundation for learners who desire to become IT Support professionals
Meets an industry requirement for learners who desire to become IT Support professionals
Teaches essential skills for IT Support professionals
Taught by an instructor recognized for their work in the Tech industry
Provides a comprehensive introduction to Windows 10 Troubleshooting
Appropriate for those working in any industry that relies on Windows operating systems
Save this course
Save Windows 10 Troubleshooting, Part 1 to your list so you can find it easily later:
Save
Save
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Windows 10 Troubleshooting, Part 1 with these
activities:
Follow tutorials on troubleshooting Windows 10
Show steps
Seek out and follow tutorials to expand your knowledge and skills in troubleshooting Windows 10 systems.
Browse courses on
Troubleshooting
Show steps
-
Search for tutorials on Windows 10 troubleshooting
-
Review the tutorials and choose the ones that meet your needs
-
Follow the tutorials and practice the techniques
Volunteer at a local tech support organization
Show steps
Gain valuable hands-on experience by volunteering with an organization that provides technical support, allowing you to apply your troubleshooting skills in real-world scenarios.
Browse courses on
Troubleshooting
Show steps
-
Find a local tech support organization
-
Contact the organization and offer your services
-
Attend training and orientation
-
Provide technical support to clients
Test different troubleshooting techniques
Show steps
Practice troubleshooting Windows 10 systems with a variety of techniques to improve your skills.
Browse courses on
Troubleshooting
Show steps
-
Identify the problem
-
Gather information
-
Test different solutions
-
Document the solution
Five other activities
Expand to see all activities and additional details
Show all eight activities
Manage recovery and restoration
Show steps
Gain hands-on experience managing recovery and restoration processes to ensure the integrity and availability of Windows 10 systems.
Browse courses on
Recovery
Show steps
-
Create a system image backup
-
Restore the system from a backup
-
Use the System Restore tool
-
Use the Windows Recovery Environment
Attend a workshop on Windows 10 troubleshooting
Show steps
Participate in a workshop where you can learn from experts and engage with other professionals to enhance your troubleshooting skills.
Browse courses on
Troubleshooting
Show steps
-
Find a workshop on Windows 10 troubleshooting
-
Register for the workshop
-
Attend the workshop and participate actively
Troubleshoot a real-world Windows 10 issue
Show steps
Apply your troubleshooting skills to resolve a real-world issue with a Windows 10 system, consolidating your knowledge and gaining practical experience.
Browse courses on
Troubleshooting
Show steps
-
Identify a real-world Windows 10 issue
-
Gather information about the issue
-
Test different solutions
-
Document the solution
Create a troubleshooting guide for Windows 10
Show steps
Develop a comprehensive troubleshooting guide that summarizes the techniques and best practices for troubleshooting Windows 10 systems.
Browse courses on
Troubleshooting
Show steps
-
Gather information on troubleshooting Windows 10
-
Organize the information into a logical format
-
Write the troubleshooting guide
-
Review and edit the guide
Mentor other students in Windows 10 troubleshooting
Show steps
Share your knowledge and skills by mentoring other students, reinforcing your understanding and contributing to their growth.
Browse courses on
Troubleshooting
Show steps
-
Offer to mentor other students
-
Meet with your mentees regularly
-
Provide guidance and support
-
Assess their progress and provide feedback
Follow tutorials on troubleshooting Windows 10
Show steps
Seek out and follow tutorials to expand your knowledge and skills in troubleshooting Windows 10 systems.
Browse courses on
Troubleshooting
Show steps
Show steps
Show steps
- Search for tutorials on Windows 10 troubleshooting
- Review the tutorials and choose the ones that meet your needs
- Follow the tutorials and practice the techniques
Volunteer at a local tech support organization
Show steps
Gain valuable hands-on experience by volunteering with an organization that provides technical support, allowing you to apply your troubleshooting skills in real-world scenarios.
Browse courses on
Troubleshooting
Show steps
Show steps
Show steps
- Find a local tech support organization
- Contact the organization and offer your services
- Attend training and orientation
- Provide technical support to clients
Test different troubleshooting techniques
Show steps
Practice troubleshooting Windows 10 systems with a variety of techniques to improve your skills.
Browse courses on
Troubleshooting
Show steps
Show steps
Show steps
- Identify the problem
- Gather information
- Test different solutions
- Document the solution
Five other activities
Expand to see all activities and additional details
Show all eight activities
Manage recovery and restoration
Show steps
Gain hands-on experience managing recovery and restoration processes to ensure the integrity and availability of Windows 10 systems.
Browse courses on
Recovery
Show steps
Show steps
Show steps
- Create a system image backup
- Restore the system from a backup
- Use the System Restore tool
- Use the Windows Recovery Environment
Attend a workshop on Windows 10 troubleshooting
Show steps
Participate in a workshop where you can learn from experts and engage with other professionals to enhance your troubleshooting skills.
Browse courses on
Troubleshooting
Show steps
Show steps
Show steps
- Find a workshop on Windows 10 troubleshooting
- Register for the workshop
- Attend the workshop and participate actively
Troubleshoot a real-world Windows 10 issue
Show steps
Apply your troubleshooting skills to resolve a real-world issue with a Windows 10 system, consolidating your knowledge and gaining practical experience.
Browse courses on
Troubleshooting
Show steps
Show steps
Show steps
- Identify a real-world Windows 10 issue
- Gather information about the issue
- Test different solutions
- Document the solution
Create a troubleshooting guide for Windows 10
Show steps
Develop a comprehensive troubleshooting guide that summarizes the techniques and best practices for troubleshooting Windows 10 systems.
Browse courses on
Troubleshooting
Show steps
Show steps
Show steps
- Gather information on troubleshooting Windows 10
- Organize the information into a logical format
- Write the troubleshooting guide
- Review and edit the guide
Mentor other students in Windows 10 troubleshooting
Show steps
Share your knowledge and skills by mentoring other students, reinforcing your understanding and contributing to their growth.
Browse courses on
Troubleshooting
Show steps
Show steps
Show steps
- Offer to mentor other students
- Meet with your mentees regularly
- Provide guidance and support
- Assess their progress and provide feedback
Career center
Learners who complete Windows 10 Troubleshooting, Part 1 will develop knowledge and skills
that may be useful to these careers:
Information Security Analyst
Information Security Analyst
An Information Security Analyst is responsible for protecting an organization's computer networks and systems from unauthorized access, use, disclosure, disruption, modification, or destruction. This course can help prepare you for a career as an Information Security Analyst by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for protecting networks and systems from security breaches.
Computer Network Architect
Computer Network Architect
A Computer Network Architect designs, implements, and maintains computer networks. This course can help you prepare for a career as a Computer Network Architect by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for designing, implementing, and maintaining reliable and secure computer networks.
Network Administrator
Network Administrator
A Network Administrator is responsible for the day-to-day operation and maintenance of an organization's computer network. This course can help you prepare for a career as a Network Administrator by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for keeping networks running smoothly and efficiently.
Computer Support Specialist
Computer Support Specialist
A Computer Support Specialist provides technical support to users of computers and other electronic devices. This course can help you prepare for a career as a Computer Support Specialist by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for providing effective technical support to users.
IT Manager
IT Manager
An IT Manager is responsible for planning, implementing, and managing an organization's information technology systems. This course can help you prepare for a career as an IT Manager by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for managing and supporting an organization's IT infrastructure.
Technical Support Engineer
Technical Support Engineer
A Technical Support Engineer provides technical support to users of hardware and software products. This course can help you prepare for a career as a Technical Support Engineer by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for providing effective technical support to users.
Systems Analyst
Systems Analyst
A Systems Analyst analyzes and designs computer systems. This course can help you prepare for a career as a Systems Analyst by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for designing and implementing effective computer systems.
Software Developer
Software Developer
A Software Developer designs, develops, and maintains software applications. This course may be useful in preparing you for a career as a Software Developer by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in developing and maintaining reliable and efficient software applications.
Database Administrator
Database Administrator
A Database Administrator is responsible for the management and maintenance of an organization's database systems. This course may be useful in preparing you for a career as a Database Administrator by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in managing and maintaining reliable and efficient database systems.
Web Developer
Web Developer
A Web Developer designs, develops, and maintains websites and web applications. This course may be useful in preparing you for a career as a Web Developer by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in developing and maintaining reliable and efficient websites and web applications.
Project Manager
Project Manager
A Project Manager plans, manages, and executes projects. This course may be useful in preparing you for a career as a Project Manager by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in managing projects effectively and efficiently.
Business Analyst
Business Analyst
A Business Analyst analyzes and designs business systems. This course may be useful in preparing you for a career as a Business Analyst by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in analyzing and designing effective business systems.
Data Analyst
Data Analyst
A Data Analyst collects, analyzes, and interprets data. This course may be useful in preparing you for a career as a Data Analyst by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in collecting, analyzing, and interpreting data effectively and efficiently.
Marketing Manager
Marketing Manager
A Marketing Manager plans and executes marketing campaigns. This course may be useful in preparing you for a career as a Marketing Manager by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in planning and executing effective marketing campaigns.
Sales Manager
Sales Manager
A Sales Manager plans and executes sales campaigns. This course may be useful in preparing you for a career as a Sales Manager by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in planning and executing effective sales campaigns.
For more career information including salaries, visit:
OpenCourser.com/course/6hyg2x/windows
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Windows 10 Troubleshooting, Part 1.
Covers troubleshooting and resolving a wide range of PC hardware and software problems.
Helps you learn how to diagnose and resolve common computer problems, including hardware and software issues.
Provides step-by-step instructions on how to troubleshoot and resolve common Windows 10 Home problems, including startup, performance, and hardware issues.
Teaches you how to troubleshoot and resolve common PC problems, including hardware, software, networking, and security issues.
Helps you identify and resolve common PC hardware and software problems.
This manual covers essential information about Windows 10, including troubleshooting and resolving common problems.
Provides an introduction to Windows 10, including troubleshooting and resolving common problems.
Teaches skills needed to troubleshoot and repair most household appliances, including troubleshooting and repair procedures and wiring diagrams.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/6hyg2x/windows
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Time
154 hours
Level
Intermediate
Via
Pluralsight
Instructor
Mike Halsey
Language
English
Good to know
Provides a foundation for learners who desire to become IT Support professionals
Meets an industry requirement for learners who desire to become IT Support professionals
Teaches essential skills for IT Support professionals
Taught by an instructor recognized for their work in the Tech industry
Provides a comprehensive introduction to Windows 10 Troubleshooting
Appropriate for those working in any industry that relies on Windows operating systems
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