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Windows 10 Troubleshooting, Part 1

Mike Halsey

Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems.

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Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems.

In this course, Windows 10 Troubleshooting, Part 1, you'll learn how to troubleshoot, diagnose, and repair many different types of problems with Windows 10. First, you'll learn how to use remote assistance and management tools to support end users. Next, you'll discover how to use the reporting and monitoring tools in Windows before learning about recovery, diagnostic, and safe boot. Finally, you'll explore how to manage and troubleshoot Windows Update. When you're finished with this course, you'll have the skills and knowledge of Windows 10 troubleshooting needed to become a proficient support professional. Software required: Windows 10.

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What's inside

Syllabus

Course Overview
Using Remote Assistance Tools
Using Windows' Reporting and Monitoring Tools
Managing Recovery and Restoration
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Troubleshooting Startup Using the Recovery Environment
Using Safe and Diagnostic Boot
Troubleshooting and Taming Windows Update

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides a foundation for learners who desire to become IT Support professionals
Meets an industry requirement for learners who desire to become IT Support professionals
Teaches essential skills for IT Support professionals
Taught by an instructor recognized for their work in the Tech industry
Provides a comprehensive introduction to Windows 10 Troubleshooting
Appropriate for those working in any industry that relies on Windows operating systems

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Activities

Coming soon We're preparing activities for Windows 10 Troubleshooting, Part 1. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Windows 10 Troubleshooting, Part 1 will develop knowledge and skills that may be useful to these careers:
Information Security Analyst
An Information Security Analyst is responsible for protecting an organization's computer networks and systems from unauthorized access, use, disclosure, disruption, modification, or destruction. This course can help prepare you for a career as an Information Security Analyst by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for protecting networks and systems from security breaches.
Computer Network Architect
A Computer Network Architect designs, implements, and maintains computer networks. This course can help you prepare for a career as a Computer Network Architect by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for designing, implementing, and maintaining reliable and secure computer networks.
Network Administrator
A Network Administrator is responsible for the day-to-day operation and maintenance of an organization's computer network. This course can help you prepare for a career as a Network Administrator by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for keeping networks running smoothly and efficiently.
Computer Support Specialist
A Computer Support Specialist provides technical support to users of computers and other electronic devices. This course can help you prepare for a career as a Computer Support Specialist by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for providing effective technical support to users.
IT Manager
An IT Manager is responsible for planning, implementing, and managing an organization's information technology systems. This course can help you prepare for a career as an IT Manager by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for managing and supporting an organization's IT infrastructure.
Technical Support Engineer
A Technical Support Engineer provides technical support to users of hardware and software products. This course can help you prepare for a career as a Technical Support Engineer by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for providing effective technical support to users.
Systems Analyst
A Systems Analyst analyzes and designs computer systems. This course can help you prepare for a career as a Systems Analyst by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge is essential for designing and implementing effective computer systems.
Software Developer
A Software Developer designs, develops, and maintains software applications. This course may be useful in preparing you for a career as a Software Developer by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in developing and maintaining reliable and efficient software applications.
Database Administrator
A Database Administrator is responsible for the management and maintenance of an organization's database systems. This course may be useful in preparing you for a career as a Database Administrator by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in managing and maintaining reliable and efficient database systems.
Web Developer
A Web Developer designs, develops, and maintains websites and web applications. This course may be useful in preparing you for a career as a Web Developer by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in developing and maintaining reliable and efficient websites and web applications.
Project Manager
A Project Manager plans, manages, and executes projects. This course may be useful in preparing you for a career as a Project Manager by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in managing projects effectively and efficiently.
Business Analyst
A Business Analyst analyzes and designs business systems. This course may be useful in preparing you for a career as a Business Analyst by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in analyzing and designing effective business systems.
Data Analyst
A Data Analyst collects, analyzes, and interprets data. This course may be useful in preparing you for a career as a Data Analyst by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in collecting, analyzing, and interpreting data effectively and efficiently.
Marketing Manager
A Marketing Manager plans and executes marketing campaigns. This course may be useful in preparing you for a career as a Marketing Manager by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in planning and executing effective marketing campaigns.
Sales Manager
A Sales Manager plans and executes sales campaigns. This course may be useful in preparing you for a career as a Sales Manager by teaching you how to troubleshoot, diagnose, and repair problems with Windows 10 systems. This knowledge can be helpful in planning and executing effective sales campaigns.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Windows 10 Troubleshooting, Part 1.
Helps you learn how to diagnose and resolve common computer problems, including hardware and software issues.
Provides step-by-step instructions on how to troubleshoot and resolve common Windows 10 Home problems, including startup, performance, and hardware issues.
Teaches you how to troubleshoot and resolve common PC problems, including hardware, software, networking, and security issues.
Provides an introduction to Windows 10, including troubleshooting and resolving common problems.

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