Perspective-Taking from Coursera

You can plan what you want to accomplish, but other people will always be a factor. Planning for the actions of others can’t be taken lightly. You need to understand what people want, but you also need to have your influence on the conversation. Ultimately, you can use this knowledge to plan for each scenario.

With the expertise of Dr. Timiebi Aganaba from the ASU School for the Future of Innovation in Society, the Perspective-Taking course will put the tools, knowledge and strategies of strategic conversation directly into your hands. You’ll learn the fundamentals and get acquainted with your influencing toolkit. Then, you’ll directly apply them in hands-on scenarios.

Perspective-taking has much to do with hearing people out to understand what motivates them. When you understand this, you can start to recognize the logic they use in their own actions. As you recognize and model your strategies according to your own goals, you can also establish influence in conversations. By doing all this, you learn to understand the other party, determine what their strategy is and approach them with what you want in a clear way — all skills that anyone can learn and apply anywhere. Jump-start your perspective-taking journey today!

What's inside

Syllabus

Welcome to Perspective-Taking!

Listening for others' perspectives

Using your influence to make appeals

Discovering options with logic models

Course Conclusion

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Examines perspective-taking strategies, a fundamental skill in human interaction and collaboration

Taught by an expert from the ASU School for the Future of Innovation in Society, a leading institution in the study of complex societal issues

Applies hands-on scenarios to reinforce learning and enhance practical application

Emphasizes understanding motivations and establishing influence, essential skills for effective communication and leadership

Suitable for beginners seeking to develop their interpersonal skills

Course completion requires active participation in discussions, which can be time-consuming for some learners

Career center

Learners who complete Perspective-Taking will develop knowledge and skills that may be useful to these careers:

Human Resources Manager

Human Resources Managers plan, develop, and implement human resources policies and programs. They recruit, hire, and train employees; administer employee benefits; and manage employee relations. The Perspective-Taking course can be helpful for Human Resources Managers as it provides insights into the different perspectives of employees and how to develop and implement human resources policies and programs that are effective.

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Marketing Manager

Marketing Managers plan, develop, and implement marketing campaigns. They conduct market research; develop marketing strategies; and manage marketing budgets. The Perspective-Taking course can be helpful for Marketing Managers as it provides insights into the different perspectives of customers and how to develop and implement marketing campaigns that are successful.

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Project Manager

Project Managers plan, develop, and implement projects. They manage project teams; develop project plans; and track project progress. The Perspective-Taking course can be helpful for Project Managers as it provides insights into the different perspectives of stakeholders and how to plan and develop projects that are successful.

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Sales Manager

Sales Managers plan, develop, and implement sales strategies. They recruit, hire, and train salespeople; set sales targets; and monitor sales performance. The Perspective-Taking course can be helpful for Sales Managers as it provides insights into the different perspectives of customers and how to develop and implement sales strategies that are successful.

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Training and Development Manager

Training and Development Managers plan, develop, and implement training programs for employees. They assess training needs, design and deliver training programs, and evaluate the effectiveness of training programs. The Perspective-Taking course can be helpful for Training and Development Managers as it provides insights into the different perspectives of employees and how to tailor training programs to meet their needs.

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Consultant

Consultants provide advice and guidance to organizations on a wide range of issues. They conduct research; develop recommendations; and implement solutions. The Perspective-Taking course can be helpful for Consultants as it provides insights into the different perspectives of stakeholders and how to develop and implement solutions that are effective.

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Instructional Designer

Instructional Designers create and develop educational materials for various audiences. They analyze learning needs, design and develop instructional materials, and evaluate the effectiveness of educational programs. The Perspective-Taking course can be helpful for Instructional Designers as it provides insights into the different perspectives of learners and how to tailor instructional materials to meet their needs.

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Public relations manager

Public Relations Managers plan, develop, and implement public relations campaigns. They manage media relations; develop press releases; and manage social media accounts. The Perspective-Taking course can be helpful for Public Relations Managers as it provides insights into the different perspectives of stakeholders and how to develop and implement public relations campaigns that are successful.

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Event Planner

Event Planners plan, develop, and implement events. They coordinate with vendors; manage budgets; and promote events. The Perspective-Taking course can be helpful for Event Planners as it provides insights into the different perspectives of attendees and how to plan and develop events that are successful.

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Lawyer

Lawyers represent clients in a court of law. They advise clients on legal matters; prepare legal documents; and represent clients in court. The Perspective-Taking course can be helpful for Lawyers as it provides insights into the different perspectives of clients and how to advise clients and represent them in court in a way that is effective.

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Organizational Development Consultant

Organizational Development Consultants help organizations improve their performance by developing and implementing organizational change initiatives. They assess organizational needs, design and implement change initiatives, and evaluate the effectiveness of change initiatives. The Perspective-Taking course can be helpful for Organizational Development Consultants as it provides insights into the different perspectives of stakeholders and how to develop and implement change initiatives that are successful.

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Judge

Judges hear and decide cases in a court of law. They review evidence; apply the law; and issue judgments. The Perspective-Taking course can be helpful for Judges as it provides insights into the different perspectives of parties and how to conduct hearings and issue judgments that are fair and impartial.

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Mediator

Mediators help parties resolve disputes. They facilitate discussions; develop agreements; and resolve conflicts. The Perspective-Taking course can be helpful for Mediators as it provides insights into the different perspectives of parties and how to facilitate discussions and resolve conflicts that are successful.

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Arbitrator

Arbitrators hear and decide disputes between parties. They conduct hearings; review evidence; and issue decisions. The Perspective-Taking course can be helpful for Arbitrators as it provides insights into the different perspectives of parties and how to conduct hearings and issue decisions that are fair and impartial.

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Negotiator

Negotiators help parties reach agreements on a wide range of issues. They prepare for negotiations; conduct negotiations; and close deals. The Perspective-Taking course can be helpful for Negotiators as it provides insights into the different perspectives of parties and how to prepare for and conduct negotiations that are successful.

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Perspective-Taking

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