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Lisa Shieh, Laurence Katznelson, Nivedita Suvarna Srinivas, and Laura Mazer

Overview

Enduring Material Sponsored by the Stanford University School of Medicine. Presented by the Department of Graduate Medical Education at Stanford University School of Medicine Modern healthcare is complex and has many opportunities for error.

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Overview

Enduring Material Sponsored by the Stanford University School of Medicine. Presented by the Department of Graduate Medical Education at Stanford University School of Medicine Modern healthcare is complex and has many opportunities for error.

To ensure patient safety, hospitals and healthcare systems must continually strive to work together as a team, create a culture of patient safety, and identify and mitigate risks. SafetyQuest is a sequential series of online CME gaming modules (levels 1 - 4) that provide an innovative and immersive experience to understanding the underlying causes of patient safety issues.

This unique educational program emphasizes a problem-solving approach to preventing errors in all healthcare settings and seeks to ensure that patients are provided with care that supports the key quality aims of the Institute of Medicine. Throughout the series, learners will work to save patients from preventable harm and will errors and will gain problem solving quality improvement and safety tools to approach these issues. Case-based scenarios using multiple game modalities will be used to put these principles into practice and save future lives.

Intended Audience

This course is designed for physicians across all specialty areas.

Accreditation

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

**Credit DesignationAmerican Medical Association (AMA) **

The Stanford University School of Medicine designates this enduring material for a maximum of 2.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

If you would like to earn CME credit from Stanford University School of Medicine for participating in this course, please review the information here prior to beginning the activity.

What's inside

Learning objectives

  • Apply advanced qi tools such as failure modes effect analysis (fmea) and key concepts of stakeholder analysis, a3 key drivers and project sustainability to improve the quality of care for your patients.
  • Perform time-out/universal protocol to prevent sentinel events/never events (e.g. wrong site, wrong procedure, and wrong person surgery,
  • Report errors and near misses (event reporting) and disclose errors to patients and their families (error disclosure) when you and your team have

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores QI tools and techniques necessary to improve patient safety protocols
Emphasizes a team-based approach to patient safety, fostering collaboration and information sharing
Provides comprehensive insights into the underlying causes of patient safety issues, enabling proactive risk identification and mitigation
Offers valuable tools for error reporting and disclosure, empowering healthcare professionals to take responsibility and improve patient outcomes
Taught by renowned instructors at Stanford University School of Medicine who are experts in patient safety and quality improvement
Requires extensive medical knowledge and experience, making it most suitable for practicing physicians

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Reviews summary

Qi for healthcare professionals: level 3

According to learners, SafetyQuest: Level Three - Implementing QI is a highly valuable course, particularly for physicians seeking CME credits. Students find its gamified approach to patient safety both innovative and engaging, effectively blending theory with practical application. The course provides a clear understanding of advanced QI tools like FMEA and stakeholder analysis through realistic, case-based scenarios. Many appreciate its focus on immediate applicability in clinical settings, helping them to improve quality of care and prevent errors. While generally well-received, some might find the pace challenging without prior exposure to QI concepts, or desire more in-depth exploration of specific tools.
The interactive gaming modules enhance engagement and retention of complex topics.
"The 'gaming' aspect really made learning patient safety more immersive and less dry than traditional CME."
"I usually dread online modules, but the case-based scenarios made this surprisingly engaging and memorable."
"This unique approach helped me put principles into practice in a low-stakes environment."
Provides authoritative, well-structured content valuable for professional development.
"Stanford's reputation shines through; the content is precise and comprehensive for the credit hours."
"Earning AMA PRA Category 1 Credits was seamless, and the quality of the education was top-notch."
"The course material is excellent for understanding advanced QI concepts."
Delivers actionable QI tools for immediate use in healthcare settings.
"The FMEA and A3 tools are explained so well, I can apply them directly to my hospital's quality initiatives."
"I appreciate how the course specifically addresses preventing sentinel events and error disclosure, very practical."
"As a physician, I found the methods taught here directly applicable to improving patient safety in my daily practice."
May be fast-paced for those without foundational QI understanding.
"While excellent, I felt it assumed some prior knowledge of basic QI, which made the initial modules a bit steep."
"As a 'Level Three', I found myself wishing I had taken the earlier levels to better grasp some concepts."
"The course moved quickly, and I needed to do some external reading on stakeholder analysis to keep up."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in SafetyQuest: Level Three - Implementing QI with these activities:
Error Reporting and Disclosure Drills
Perform drills to practice reporting and disclosing errors.
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Show steps
  • Identify a scenario
  • Role-play the scenario
  • Discuss the results
Patient Safety Tutorials
Follow tutorials to learn more about patient safety.
Browse courses on Patient Safety
Show steps
  • Identify a tutorial
  • Complete the tutorial
  • Apply what you have learned
Volunteer at a Patient Safety Organization
Volunteer to gain hands-on experience and contribute to patient safety.
Browse courses on Patient Safety
Show steps
  • Identify a volunteer opportunity
  • Contact the organization and inquire about volunteer opportunities
  • Complete the volunteer application process
Four other activities
Expand to see all activities and additional details
Show all seven activities
Patient Safety Culture Project
Create and implement a project to improve patient safety culture in your workplace.
Browse courses on Patient Safety Culture
Show steps
  • Identify a patient safety issue
  • Develop a plan to address the issue
  • Implement the plan
  • Evaluate the results
Attend Patient Safety Conferences
Attend conferences to connect with other patient safety professionals and learn about the latest research and best practices.
Browse courses on Patient Safety
Show steps
  • Identify a conference
  • Register for the conference
  • Attend the conference and participate in networking events
Participate in Patient Safety Workshops
Attend workshops to learn from experts and practice your skills.
Browse courses on Patient Safety
Show steps
  • Identify a workshop
  • Register for the workshop
  • Attend the workshop and participate in activities
Patient Safety Blog
Develop a blog that shares your knowledge and expertise on patient safety.
Browse courses on Patient Safety
Show steps
  • Develop a blog topic and style
  • Write and publish blog posts on a regular basis
  • Promote your blog through social media and other channels

Career center

Learners who complete SafetyQuest: Level Three - Implementing QI will develop knowledge and skills that may be useful to these careers:
Patient Safety Officer
Patient safety officers develop and implement programs to improve the safety of healthcare services. They work in a variety of settings, including hospitals, clinics, and nursing homes. SafetyQuest: Level Three - Implementing QI may be useful for Patient Safety Officers because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Patient Safety Officers to develop and implement more effective patient safety programs.
Quality Improvement Specialist
Quality improvement specialists develop and implement programs to improve the quality of healthcare services. They work in a variety of settings, including hospitals, clinics, and nursing homes. SafetyQuest: Level Three - Implementing QI may be useful for Quality Improvement Specialists because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Quality Improvement Specialists to develop and implement more effective quality improvement programs.
Healthcare Lobbyist
Healthcare lobbyists represent the interests of healthcare organizations before government agencies. They work to influence legislation and policy that affects the healthcare industry. SafetyQuest: Level Three - Implementing QI may be useful for Healthcare Lobbyists because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Healthcare Lobbyists to understand the healthcare system and to advocate for policies that improve the quality of care.
Biostatistician
Biostatisticians use statistical methods to analyze data related to health and medicine. They work in a variety of settings, including academia, industry, and government. SafetyQuest: Level Three - Implementing QI may be useful for Biostatisticians because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Biostatisticians to design and analyze studies more effectively.
Compliance Officer
Compliance officers ensure that an organization complies with all applicable laws and regulations. SafetyQuest: Level Three - Implementing QI may be useful for Compliance Officers because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Compliance Officers to identify and mitigate risks, and to develop and implement effective compliance programs.
Healthcare Consultant
Healthcare consultants provide advice to healthcare organizations on how to improve their operations. They work in a variety of areas, including quality improvement, patient safety, and risk management. SafetyQuest: Level Three - Implementing QI may be useful for Healthcare Consultants because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Healthcare Consultants to provide more effective advice to their clients.
Health Educator
Health educators teach people about health and how to make healthy choices. They work in a variety of settings, including schools, community centers, and hospitals. SafetyQuest: Level Three - Implementing QI may be useful for Health Educators because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Health Educators to develop and implement more effective health education programs.
Medical Writer
Medical writers create written materials about health and medicine. They work in a variety of settings, including academia, industry, and government. SafetyQuest: Level Three - Implementing QI may be useful for Medical Writers because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Medical Writers to create more effective and accurate written materials.
Epidemiologist
Epidemiologists investigate the causes of disease and other health problems. They use this information to develop and implement programs to prevent and control these problems. SafetyQuest: Level Three - Implementing QI may be useful for Epidemiologists because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Epidemiologists to identify and mitigate risks, and to develop and implement more effective prevention and control programs.
Risk Manager
Risk managers identify and assess risks to an organization. They develop and implement strategies to mitigate these risks. SafetyQuest: Level Three - Implementing QI may be useful for Risk Managers because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Risk Managers to identify and assess risks more effectively.
Nurse
Nurses provide care to patients in a variety of settings, including hospitals, clinics, and nursing homes. They perform a variety of tasks, such as taking vital signs, administering medications, and providing wound care. SafetyQuest: Level Three - Implementing QI may be useful for Nurses because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Nurses to improve the quality of care for their patients by identifying and mitigating risks, and by developing and implementing effective quality improvement initiatives.
Pharmacist
Pharmacists dispense medications and provide information about their use. They also work with physicians and other healthcare professionals to ensure that patients are taking their medications correctly. SafetyQuest: Level Three - Implementing QI may be useful for Pharmacists because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Pharmacists to improve the quality of care for their patients by identifying and mitigating risks, and by developing and implementing effective quality improvement initiatives.
Healthcare Administrator
Healthcare administrators plan, direct, and coordinate the delivery of healthcare services. They work in a variety of settings, including hospitals, clinics, and nursing homes. SafetyQuest: Level Three - Implementing QI may be useful for Healthcare Administrators because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Healthcare Administrators to improve the quality of care for their patients by identifying and mitigating risks, and by developing and implementing effective quality improvement initiatives.
Physician
Physicians diagnose and treat diseases, injuries, and other health conditions. They use a variety of techniques to examine patients, prescribe medications, and perform procedures. SafetyQuest: Level Three - Implementing QI may be useful for Physicians because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Physicians to improve the quality of care for their patients by identifying and mitigating risks, and by developing and implementing effective quality improvement initiatives.
Surgeon
Surgeons perform operations to treat diseases, injuries, and deformities. They use a variety of techniques to repair tissues, remove diseased organs, and improve function. SafetyQuest: Level Three - Implementing QI may be useful for Surgeons because it teaches advanced QI tools such as failure modes effect analysis (FMEA) and key concepts of stakeholder analysis, A3 key drivers and project sustainability. These tools can help Surgeons to improve the quality of care for their patients by identifying and mitigating risks, and by developing and implementing effective quality improvement initiatives.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in SafetyQuest: Level Three - Implementing QI.
Landmark report from the Institute of Medicine that calls for a fundamental redesign of the healthcare system in the United States. It provides a vision for a healthcare system that is safe, effective, efficient, equitable, and patient-centered.
Is another landmark report from the Institute of Medicine that calls for improvements in patient safety in the United States. It identifies 19 specific recommendations for making healthcare safer.
Applies the principles of disruptive innovation to the healthcare industry. It argues that the current healthcare system is unsustainable and that new, disruptive technologies and business models are needed to improve patient care.
Argues that the healthcare industry needs to move to a value-based payment system. It provides a framework for creating a value-based healthcare system that is more efficient and effective.
Provides a vision for the future of nursing. It calls for nurses to take on new roles and responsibilities in order to improve patient care.
This handbook provides a comprehensive overview of healthcare quality and patient safety. It covers a wide range of topics, including quality measurement, performance improvement, and patient safety.

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