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Patrick Barry

Giving and getting individual feedback is one thing. But the dynamics are different when the feedback involves an entire team. Big teams, small teams, remote teams—this course will help you develop effective feedback systems for them all.

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What's inside

Syllabus

Discovery and Delivery
How good is your team at both "discovery" and "delivery"?
Explore vs. Exploit
How well does your team balance the twin actions of "explore" and "exploit"?
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Back to Basics
Could your team benefit from some "back to basics" feedback?
Thresholds
What are the "feedback thresholds" of the people on your team and can you make your feedback spaces more effective and inclusive?

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops skills for discovering and delivering feedback within teams
Examines the concept of balancing exploration and exploitation in team feedback
Highlights the importance of providing inclusive and effective feedback
Teaches foundational feedback principles for team development

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Feedback Loops: Team Feedback with these activities:
Practice Giving and Receiving Feedback
Strengthen feedback skills through repetitive practice in giving and receiving feedback.
Show steps
  • Identify a specific situation or scenario where feedback would be appropriate.
  • Practice giving feedback to a peer using the 'sandwich' method.
  • Practice receiving feedback from a peer and respond in a positive and constructive manner.
Explore Online Resources on Team Feedback
Broaden knowledge of feedback systems by exploring online resources.
Browse courses on Feedback Techniques
Show steps
  • Search for reputable websites and articles on team feedback.
  • Review the content and identify key takeaways and best practices.
  • Summarize your findings and share them with your team or peers.
Review 'Team Topologies' By Matthew Skelton and Manuel Pais
Review key concepts of team structures and topologies to better understand feedback systems in different team dynamics.
Show steps
  • Read the book, taking notes on key concepts and their relation to feedback systems.
  • Summarize the main ideas and how they apply to team feedback.
Four other activities
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Participate in a Peer Feedback Session
Experience the dynamics of feedback systems by participating in a peer feedback session.
Browse courses on Peer Feedback
Show steps
  • Find a peer or group of peers to participate in a feedback session.
  • Establish clear goals and expectations for the feedback session.
  • Provide and receive feedback in a constructive and respectful manner.
Create a Resource Compilation on Team Feedback
Organize and share relevant materials on team feedback to enhance learning.
Browse courses on Feedback Techniques
Show steps
  • Gather resources such as articles, videos, and case studies on team feedback.
  • Organize the resources into a coherent and accessible format.
  • Share the resource compilation with your team or peers.
Attend a Workshop on Team Feedback
Engage in an immersive learning experience by attending a workshop on team feedback.
Browse courses on Team Dynamics
Show steps
  • Research and identify relevant workshops.
  • Register and attend the workshop.
  • Actively participate in discussions and exercises.
  • Apply the knowledge and skills gained from the workshop to your own team.
Mentor a Junior or New Team Member
Enhance feedback skills by mentoring others and providing guidance on team feedback systems.
Browse courses on Mentoring
Show steps
  • Identify a junior or new team member who could benefit from mentorship.
  • Establish clear goals and expectations for the mentoring relationship.
  • Provide regular feedback and support to the mentee.

Career center

Learners who complete Feedback Loops: Team Feedback will develop knowledge and skills that may be useful to these careers:
Team Manager
A Team Manager is in charge of leading and managing a team of professionals. They are responsible for setting goals, assigning tasks, and providing feedback to team members. This course can help a Team Manager develop effective feedback systems that can help improve team performance. Additionally, the course can help Team Managers understand how to balance the twin actions of "explore" and "exploit", which can help them make better decisions about how to allocate team resources.
Project Manager
A Project Manager is responsible for planning, executing, and closing out projects. They are responsible for ensuring that projects are completed on time, within budget, and to the required quality standards. This course can help a Project Manager develop effective feedback systems that can help improve project outcomes. Additionally, the course can help Project Managers understand how to manage team dynamics and build high-performing teams.
Team Leader
A Team Leader is responsible for leading and motivating a team of employees to achieve common goals. They are responsible for setting goals, assigning tasks, and providing feedback to team members. This course can help a Team Leader develop effective feedback systems that can help improve team morale and productivity. Additionally, the course can help Team Leaders understand how to manage conflict and resolve disputes.
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of human resources management within an organization. They are responsible for recruiting, hiring, training, and developing employees. This course can help a Human Resources Manager develop effective feedback systems that can help improve employee performance and satisfaction. Additionally, the course can help Human Resources Managers understand how to create and implement HR policies and procedures.
Organizational Development Manager
An Organizational Development Manager is responsible for developing and implementing programs to improve organizational performance. They are responsible for identifying and addressing organizational challenges, and developing and implementing solutions to improve employee engagement, productivity, and satisfaction. This course can help an Organizational Development Manager develop effective feedback systems that can help improve organizational culture and climate. Additionally, the course can help Organizational Development Managers understand how to create and implement organizational change initiatives.
Consultant
A Consultant is hired by organizations to provide expert advice and assistance on a wide range of topics. They may be called upon to help organizations improve their performance, solve problems, or develop new strategies. This course can help a Consultant develop effective feedback systems that can help improve client relationships and satisfaction. Additionally, the course can help Consultants understand how to manage client expectations and deliver high-quality services.
Trainer
A Trainer is responsible for designing and delivering training programs to help employees develop new skills and knowledge. They may be called upon to train employees on a wide range of topics, including technical skills, soft skills, and leadership skills. This course can help a Trainer develop effective feedback systems that can help improve training outcomes. Additionally, the course can help Trainers understand how to create and deliver engaging and effective training programs.
Coach
A Coach is hired by individuals or organizations to provide guidance and support to help them achieve their goals. They may be called upon to help individuals develop their careers, improve their performance, or overcome challenges. This course can help a Coach develop effective feedback systems that can help improve client relationships and satisfaction. Additionally, the course can help Coaches understand how to create and deliver personalized coaching programs.
Mentor
A Mentor is a trusted advisor who provides guidance and support to help individuals achieve their goals. They may be called upon to help individuals develop their careers, improve their performance, or overcome challenges. This course can help a Mentor develop effective feedback systems that can help improve mentoring relationships. Additionally, the course can help Mentors understand how to create and deliver personalized mentoring programs.
Teacher
A Teacher is responsible for educating students in a classroom setting. They are responsible for planning and delivering lessons, assessing student learning, and providing feedback to students. This course can help a Teacher develop effective feedback systems that can help improve student learning outcomes. Additionally, the course can help Teachers understand how to create and deliver engaging and effective lessons.
Instructional Designer
An Instructional Designer is responsible for designing and developing instructional materials, including courses, workshops, and training programs. They are responsible for identifying the learning objectives, choosing the appropriate instructional methods, and creating materials that are engaging and effective. This course can help an Instructional Designer develop effective feedback systems that can help improve the quality of instructional materials. Additionally, the course can help Instructional Designers understand how to create and deliver engaging and effective learning experiences.
Curriculum Developer
A Curriculum Developer is responsible for designing and developing educational programs, including courses, workshops, and training programs. They are responsible for identifying the learning objectives, choosing the appropriate instructional methods, and creating materials that are engaging and effective. This course can help a Curriculum Developer develop effective feedback systems that can help improve the quality of educational programs. Additionally, the course can help Curriculum Developers understand how to create and deliver engaging and effective learning experiences.
Educational Consultant
An Educational Consultant is hired by schools and other organizations to provide advice and support on a wide range of educational topics. They may be called upon to help organizations improve their curriculum, develop new programs, or assess student learning. This course can help an Educational Consultant develop effective feedback systems that can help improve the quality of educational services. Additionally, the course can help Educational Consultants understand how to create and deliver engaging and effective learning experiences.
Learning and Development Manager
A Learning and Development Manager is responsible for overseeing all aspects of learning and development within an organization. They are responsible for identifying and addressing organizational learning needs, and developing and implementing learning and development programs. This course can help a Learning and Development Manager develop effective feedback systems that can help improve the quality of learning and development programs. Additionally, the course can help Learning and Development Managers understand how to create and deliver engaging and effective learning experiences.
Performance Improvement Consultant
A Performance Improvement Consultant is hired by organizations to help them improve the performance of their employees. They may be called upon to help organizations identify and address performance problems, develop and implement performance improvement plans, and evaluate the effectiveness of performance improvement initiatives. This course can help a Performance Improvement Consultant develop effective feedback systems that can help improve the quality of performance improvement services. Additionally, the course can help Performance Improvement Consultants understand how to create and deliver engaging and effective learning experiences.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Feedback Loops: Team Feedback.
Provides a comprehensive framework for giving and receiving feedback in the workplace, covering topics such as how to deliver feedback effectively, how to receive feedback gracefully, and how to create a culture of feedback in your organization.
Provides practical tools and techniques for having difficult conversations, including how to prepare for difficult conversations, how to stay calm and focused during difficult conversations, and how to reach agreements.
Provides a framework for creating learning organizations that are able to adapt and thrive in a rapidly changing world. The book covers topics such as how to create a shared vision, how to build a learning culture, and how to measure and evaluate learning.
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Provides a new understanding of what motivates people, and how to create a workplace that is more motivating and productive. The book covers topics such as the importance of autonomy, mastery, and purpose.
Provides a new approach to feedback that is based on the principles of honesty, clarity, and respect. This book can help you provide clear, direct, and actionable feedback, and how to receive feedback gracefully.
Provides a practical framework for managing your time and attention. The book covers topics such as how to set priorities, how to create a schedule, and how to avoid distractions.
Provides a practical framework for increasing your productivity. The book covers topics such as how to set goals, how to prioritize your work, and how to avoid burnout.
Provides a framework for creating a culture of accountability in your organization. The book covers topics such as how to set clear expectations, how to hold people accountable for their results, and how to create a culture of continuous improvement.
Provides a controversial framework for escaping the traditional 9-to-5 job and creating a lifestyle of freedom and flexibility. The book covers topics such as how to automate your income, how to outsource your work, and how to travel the world.

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