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Patrick Barry
Hierarchies are everywhere. They’re at work. They’re at school. They’re inside our families, teams, and social networks. This second course in the "Feedback Loops" specialization will help you provide meaningful feedback to people both above and below you in a wide range of important organizational (and relational) structures.
Register for this course and see more details by visiting:
OpenCourser.com/course/xdimjb/feedback
What's inside
Syllabus
We're Glad You're Here
If you had to create a Feedback Manifesto, what would it include? Would there be any sections on "vertical feedback?" How about on "horizontal feedback"? Are you clear on the difference between those two things? By the end of this week, you will be. You'll also begin to understand the power of giving people the following kind of feedback: "We're glad you're here."
Read more
Syllabus
We're Glad You're Here
If you had to create a Feedback Manifesto, what would it include? Would there be any sections on "vertical feedback?" How about on "horizontal feedback"? Are you clear on the difference between those two things? By the end of this week, you will be. You'll also begin to understand the power of giving people the following kind of feedback: "We're glad you're here."
Read more
Lonely at the Top
What sort of pressures and frustrations do the people organizationally above have to deal with? What might you do to show them that you support and appreciate their efforts?
More Valuable Than Money
How can feedback help with the pernicious effects of impostor syndrome? And what might be the benefits of sharing positive feedback about someone not just with the particular person but with their families?
Going Negative
Under what circumstances—and to which audiences—can negative feedback be helpful, even preferred?
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides study of feedback loops with vertical and horizontal hierarchies
Presented by an instructor whom students report has meaningful industry experience
Touches on social relevance of hierarchy, such as its presence in families and team environments
Taught by one instructor with recognition for their work on feedback
Requires students to have some foundational knowledge of feedback and interpersonal skills
Provides opportunities for learners to practice giving and receiving feedback
Save this course
Save Feedback Loops: Vertical Feedback to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Feedback Loops: Vertical Feedback with these
activities:
Review 'Thanks for the Feedback' by Douglas Stone and Sheila Heen
Show steps
Gain additional insights into the principles and practices of effective feedback.
View
Difficult Conversations: How to Discuss What...
on Amazon
Show steps
-
Read Chapters 1-3, focusing on the importance of feedback and the challenges of giving and receiving it.
-
Identify key takeaways and how they relate to the course content.
Create a comprehensive vertical feedback resource folder
Show steps
Organize and consolidate course materials for easy reference and future use.
Show steps
-
Collect course notes, handouts, readings, and other relevant materials.
-
Create a digital or physical folder to store the resources.
-
Categorize and organize the materials for easy access.
Join a study group focused on vertical feedback
Show steps
Engage in discussions and share experiences with peers to reinforce your understanding.
Show steps
-
Find or create a study group with fellow course participants.
-
Meet regularly to discuss course materials, case studies, and practical applications.
-
Provide feedback on each other's work and engage in peer-to-peer learning.
One other activity
Expand to see all activities and additional details
Show all four activities
Practice giving and receiving vertical feedback in mock scenarios
Show steps
Develop your skills in providing and receiving constructive feedback in vertical relationships.
Show steps
-
Identify a colleague or friend who is willing to participate in mock feedback sessions.
-
Prepare specific feedback scenarios that represent common workplace situations.
-
Take turns giving and receiving feedback, focusing on using clear language and specific examples.
-
Reflect on your experiences and identify areas for improvement.
Review 'Thanks for the Feedback' by Douglas Stone and Sheila Heen
Show steps
Gain additional insights into the principles and practices of effective feedback.
View
Difficult Conversations: How to Discuss What...
on Amazon
Show steps
Show steps
Show steps
- Read Chapters 1-3, focusing on the importance of feedback and the challenges of giving and receiving it.
- Identify key takeaways and how they relate to the course content.
Create a comprehensive vertical feedback resource folder
Show steps
Organize and consolidate course materials for easy reference and future use.
Show steps
Show steps
Show steps
- Collect course notes, handouts, readings, and other relevant materials.
- Create a digital or physical folder to store the resources.
- Categorize and organize the materials for easy access.
Join a study group focused on vertical feedback
Show steps
Engage in discussions and share experiences with peers to reinforce your understanding.
Show steps
Show steps
Show steps
- Find or create a study group with fellow course participants.
- Meet regularly to discuss course materials, case studies, and practical applications.
- Provide feedback on each other's work and engage in peer-to-peer learning.
One other activity
Expand to see all activities and additional details
Show all four activities
Practice giving and receiving vertical feedback in mock scenarios
Show steps
Develop your skills in providing and receiving constructive feedback in vertical relationships.
Show steps
Show steps
Show steps
- Identify a colleague or friend who is willing to participate in mock feedback sessions.
- Prepare specific feedback scenarios that represent common workplace situations.
- Take turns giving and receiving feedback, focusing on using clear language and specific examples.
- Reflect on your experiences and identify areas for improvement.
Career center
Learners who complete Feedback Loops: Vertical Feedback will develop knowledge and skills
that may be useful to these careers:
Human Resources Manager
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of human resources, including employee relations, compensation and benefits, and training and development. Courses like Feedback Loops: Vertical Feedback can help Human Resources Managers develop the skills necessary to provide effective feedback to employees, managers, and executives. Specifically, the course can help Human Resources Managers understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Organizational Psychologist
Organizational Psychologist
An Organizational Psychologist studies the behavior of people in organizational settings. Courses like Feedback Loops: Vertical Feedback can help Organizational Psychologists develop the skills necessary to provide effective feedback to clients, managers, and executives. Specifically, the course can help Organizational Psychologists understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Communications Manager
Communications Manager
A Communications Manager plans, develops, and executes strategic communication initiatives. Courses like Feedback Loops: Vertical Feedback can help Communications Managers develop the skills necessary to provide effective feedback to colleagues and superiors. Specifically, the course can help Communications Managers understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Diversity and Inclusion Manager
Diversity and Inclusion Manager
A Diversity and Inclusion Manager is responsible for developing and implementing programs and initiatives that promote diversity and inclusion in the workplace. Courses like Feedback Loops: Vertical Feedback can help Diversity and Inclusion Managers develop the skills necessary to provide effective feedback to employees, managers, and executives. Specifically, the course can help Diversity and Inclusion Managers understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Organizational Development Manager
Organizational Development Manager
An Organizational Development Manager is responsible for developing and implementing programs and initiatives that improve organizational performance. Courses like Feedback Loops: Vertical Feedback can help Organizational Development Managers develop the skills necessary to provide effective feedback to employees, managers, and executives. Specifically, the course can help Organizational Development Managers understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Career Counselor
Career Counselor
A Career Counselor helps people make career decisions and develop their careers. Courses like Feedback Loops: Vertical Feedback can help Career Counselors develop the skills necessary to provide effective feedback to clients, managers, and executives. Specifically, the course can help Career Counselors understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Learning and Development Manager
Learning and Development Manager
A Learning and Development Manager is responsible for developing and implementing programs and initiatives that develop the skills and knowledge of employees. Courses like Feedback Loops: Vertical Feedback can help Learning and Development Managers develop the skills necessary to provide effective feedback to employees, managers, and executives. Specifically, the course can help Learning and Development Managers understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Organizational Development Consultant
Organizational Development Consultant
An Organizational Development Consultant helps organizations improve their performance and achieve their goals. Courses like Feedback Loops: Vertical Feedback can help Organizational Development Consultants develop the skills necessary to provide effective feedback to clients, managers, and executives. Specifically, the course can help Organizational Development Consultants understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Employee Relations Manager
Employee Relations Manager
An Employee Relations Manager is responsible for managing employee relations, including employee grievances, discipline, and terminations. Courses like Feedback Loops: Vertical Feedback can help Employee Relations Managers develop the skills necessary to provide effective feedback to employees, managers, and executives. Specifically, the course can help Employee Relations Managers understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Industrial-Organizational Psychologist
Industrial-Organizational Psychologist
An Industrial-Organizational Psychologist studies the behavior of people in the workplace. Courses like Feedback Loops: Vertical Feedback can help Industrial-Organizational Psychologists develop the skills necessary to provide effective feedback to clients, managers, and executives. Specifically, the course can help Industrial-Organizational Psychologists understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Leadership Development Manager
Leadership Development Manager
A Leadership Development Manager is responsible for developing and implementing programs and initiatives that develop the leadership skills of employees. Courses like Feedback Loops: Vertical Feedback can help Leadership Development Managers develop the skills necessary to provide effective feedback to employees, managers, and executives. Specifically, the course can help Leadership Development Managers understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Executive Coach
Executive Coach
An Executive Coach helps executives develop their leadership skills and achieve their goals. Courses like Feedback Loops: Vertical Feedback can help Executive Coaches develop the skills necessary to provide effective feedback to clients, managers, and executives. Specifically, the course can help Executive Coaches understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Performance Management Consultant
Performance Management Consultant
A Performance Management Consultant helps organizations improve their performance management systems and processes. Courses like Feedback Loops: Vertical Feedback can help Performance Management Consultants develop the skills necessary to provide effective feedback to clients, managers, and executives. Specifically, the course can help Performance Management Consultants understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Talent Management Manager
Talent Management Manager
A Talent Management Manager is responsible for developing and implementing programs and initiatives that attract, develop, and retain talent. Courses like Feedback Loops: Vertical Feedback can help Talent Management Managers develop the skills necessary to provide effective feedback to employees, managers, and executives. Specifically, the course can help Talent Management Managers understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
Leadership Consultant
Leadership Consultant
A Leadership Consultant helps organizations develop their leaders and improve their leadership practices. Courses like Feedback Loops: Vertical Feedback can help Leadership Consultants develop the skills necessary to provide effective feedback to clients, managers, and executives. Specifically, the course can help Leadership Consultants understand the different types of feedback, how to deliver feedback in a constructive manner, and how to create a culture of feedback in the workplace.
For more career information including salaries, visit:
OpenCourser.com/course/xdimjb/feedback
Reading list
We've selected ten books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Feedback Loops: Vertical Feedback .
Provides practical tips and frameworks on improving your ability to seek, receive, and give feedback and is visually appealing with engaging photos.
An acclaimed bestseller, this book offers guidance on being honest and courageous in the workplace and provides real-life examples.
Save
Explores the importance of creating a safe and supportive work environment and provides insight into human behavior and dynamics.
Helps improve communication skills for challenging conversations and is applicable to workplace and personal relationships.
Focuses on the role of feedback in improving student learning and provides practical tips for teachers.
An accessible and user-friendly guide to feedback, covering a wide range of topics including how to give and receive feedback effectively.
Save
While more focused on organizational culture, insights and techniques can be applied to building a feedback-rich culture.
Save
Provides insights into motivation and the importance of intrinsic motivators, which can be applied to feedback.
Save
Explores the importance of growth mindset and its impact on learning.
Save
Offers insights into leadership styles and the importance of creating a cohesive team.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/xdimjb/feedback
Share
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Level
Introductory
Via
Coursera
Institution
University of Michigan
Instructor
Patrick Barry
Language
English
Transcripts
magyar nyelv
اُردُو,
فارسی
বাংলা
tiếng Việt
پښتو
آذربایجان دیلی
This course belongs to a
collection
called
Feedback Loops: How to Give & Receive High-Quality Feedback. It's comprised of four courses:
- Feedback Loops: Vertical Feedback (viewing)
- Feedback Loops: Feedback Fundamentals
- Feedback Loops: Team Feedback
- Feedback Loops: Horizontal Feedback
Good to know
Provides study of feedback loops with vertical and horizontal hierarchies
Presented by an instructor whom students report has meaningful industry experience
Touches on social relevance of hierarchy, such as its presence in families and team environments
Taught by one instructor with recognition for their work on feedback
Requires students to have some foundational knowledge of feedback and interpersonal skills
Provides opportunities for learners to practice giving and receiving feedback
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