Gestión de organizaciones efectivas from Coursera

Los factores que determinan el éxito de una organización cambian en el tiempo. Para muchas organizaciones estos cambios significan una oportunidad y para otras significan su fin por no poder adaptarse.

En los primeros tres módulos de este curso, ustedes aprenderán a identificar las principales amenazas del entorno organizacional. En particular, como cambios tecnológicos, económicos, sociales y políticos afectan el entorno de los negocios. En función de estos cambios, ustedes serán capaces de analizar el proyecto estratégico de la firma y sugerir cambios estratégicos.

Los últimos tres módulos se enfocan en la implementación del cambio a nivel organizacional. Ustedes serán capaces de definir elementos clave del diseño organizacional y evaluar qué elementos son necesarios modificar para alinear la estructura con la estrategia de la firma. También serán capaces de formular estrategias de aprendizaje organizacional y cómo utilizar el poder y los procesos políticos para la transformación de su organización.

What's inside

Syllabus

Bienvenida al curso

¡Bienvenidos al curso "Gestión de Organizaciones efectivas”! Empiece por ver el video de bienvenida del curso y a responder un cuestionario inicial que nos ayudará a entender mejor cuáles son sus necesidades e inquietudes. Deseamos que disfruten del curso y ¡mucha suerte!

Organizaciones en Entornos Cambiantes

En este módulo describiremos cómo los factores de éxito de una organización cambian en el tiempo. En particular, proveeremos una visión sistémica de las fuerzas que moldean el contexto organizacional, advirtiendo que las organizaciones fallan por no saber o no poder adaptarse a estos cambios (concepto de inercia organizacional). Presentaremos dos formas de evolución organizacional, una basada en cambios graduales y otra basada en cambios revolucionarios (teoría del equilibrio puntuado). Finalmente, definiremos las implicaciones de estos procesos de cambio, tanto para las organizaciones como sus ejecutivos.

El Entorno Tecnológico y Su Impacto Organizacional

En este módulo explicaremos cómo evoluciona la tecnología y las dinámicas de los cambios tecnológicos en las organizaciones. Definiremos una tipología de innovaciones tecnológicas: (1) incrementales, (2) disruptivas, y (3) arquitectónicas. Entenderemos por qué buenas compañías fallan en adaptarse a estas innovaciones tecnológicas, y explicaremos cuál es el impacto organizacional del entorno tecnológico.

El Proyecto Estratégico de la Organización

En este módulo presentaremos distintos modelos para conceptualizar la estrategia de una organización, en particular: (1) el diseño estratégico, (2) la planificación estratégica, (3) el posicionamiento estratégico, y (4) los recursos estratégicos de la organización. Explicaremos de dónde surgen estos modelos y cuáles son sus limitaciones. Finalmente, advertiremos que no existe una única fórmula para analizar la estrategia de una firma, sino que hay que definir esta estrategia en función del entorno y del contexto de la organización.

Diseño de Organizaciones Efectivas

En este módulo presentaremos distintos arquetipos organizacionales, definiendo los elementos clave del diseño organizacional. Explicaremos que estos arquetipos son consecuencia de la estrategia de la organización, advirtiendo que la estructura organizacional cambia como resultado de fuerzas internas y externas a la organización. Finalmente, explicaremos cómo evolucionan las estructuras organizacionales.

Las Claves del Aprendizaje Organizacional

En este módulo definiremos los conceptos básicos del aprendizaje organizacional. En particular, los distintos tipos de conocimiento que adquieren las organizaciones, las habilidades necesarias para adquirir conocimiento, las rutinas organizacionales como una forma de almacenar conocimientos y las capacidades dinámicas de la firma. Explicaremos cómo como las organizaciones aprenden, seleccionan, almacenan y difunden conocimientos y mostraremos cómo estos procesos evolucionan en el tiempo.

Poder y Procesos Políticos en Organizaciones

En este módulo definiremos qué son los procesos políticos y por qué son útiles para la organización. Enumeraremos los atributos del poder, explicando las bases del poder social y organizacional. Finalmente, describiremos distintos tipos de poder que influencian nuestras decisiones.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Presenta un enfoque sistémico del contexto organizacional, destacando la importancia de la adaptación y anticipación de cambios

Proporciona una comprensión de las dinámicas tecnológicas y su impacto en las organizaciones, enfatizando la necesidad de abordar las innovaciones disruptivas

Ofrece una visión multifacética de la estrategia organizacional, resaltando las complejidades y contingencias implicadas en su análisis y diseño

Explora los principios y elementos clave del diseño organizacional, explicando la relación entre la estructura y la estrategia, y su evolución a lo largo del tiempo

Destaca la importancia del aprendizaje organizacional y presenta los conceptos básicos, tipos de conocimiento y procesos involucrados en la adquisición y difusión del conocimiento dentro de las organizaciones

Examina el papel del poder y los procesos políticos en las organizaciones, brindando una comprensión de las bases y tipos de poder, y su influencia en las decisiones y el cambio organizacional

Reviews summary

Excellent course

This course has been given universally high marks (5 out of 5) by the one reviewer who left feedback. Reviewers praised its clear explanations and helpful examples. They also appreciated the course's flexibility and how it allowed them to learn at their own pace.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Gestión de organizaciones efectivas with these activities:

Review basic financial analysis techniques

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Refreshing your financial analysis skills will provide a strong foundation for understanding the financial implications of organizational change.

Browse courses on Financial Analysis

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Review your notes or textbooks on basic financial analysis concepts.
Work through practice problems to reinforce your understanding.
Take an online quiz or assessment to evaluate your progress.

Resolve practice exercises on external websites

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Solving practice exercises on external platforms will refine your understanding of technological change and its applications in business.

Browse courses on Technological change

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Identify a reputable website or platform that offers practice exercises on the course topics.
Create an account on the platform and explore the available exercises.
Attempt the exercises regularly, focusing on the concepts covered in the course.
Review your answers and consult the course materials or external resources for clarification when needed.

Host a study group to discuss course concepts

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Collaboration with peers through study groups will enhance your understanding of course material and provide diverse perspectives.

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Identify a group of classmates who are interested in forming a study group.
Establish a regular meeting schedule and location.
Prepare discussion topics by reviewing the course materials in advance.
Facilitate the study group, ensuring active participation and encouraging diverse viewpoints.

Five other activities

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Read "The Innovator's Dilemma" by Clayton M. Christensen

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This book provides valuable insights into technological disruption and its impact on organizational success, enhancing your understanding of the course material.

View ¿Cómo valorarías tu vida? on Amazon

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Obtain a copy of the book.
Read the book at a steady pace, taking notes and highlighting key concepts.
Participate in online discussions or forums to engage with other readers and share your insights.

Seek guidance from industry professionals

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Connecting with experienced professionals in the field will provide valuable insights and practical perspectives on organizational change management.

Browse courses on Organizational Change

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Identify individuals in your network or through professional organizations who have expertise in organizational change.
Reach out to them via email or LinkedIn, expressing your interest in their mentorship.
Schedule a meeting or video call to discuss your career goals and seek their guidance on organizational change.

Contribute to open-source projects related to organizational change management

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Participating in open-source projects will expose you to real-world examples of organizational change initiatives and provide practical experience.

Browse courses on Organizational Change

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Identify open-source projects on platforms like GitHub or GitLab that are focused on organizational change management.
Review the project documentation and identify areas where you can contribute.
Fork the repository and create a branch for your changes.
Implement your changes and submit a pull request for review.

Write a blog post on emerging trends in organizational design

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Creating a blog post will challenge you to synthesize your understanding of organizational design and effectively communicate the key concepts.

Browse courses on Organizational Structure

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Research emerging trends in organizational design.
Outline the main points of your blog post.
Write a compelling and informative blog post that presents your findings.
Share your blog post on relevant online platforms and discuss it with peers or mentors.

Design a prototype for an innovative organizational structure

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Designing a prototype will provide hands-on experience in applying the principles of organizational design and evaluating its potential effectiveness.

Browse courses on Organizational Design

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Identify an organizational challenge that requires an innovative design solution.
Research best practices and emerging trends in organizational design.
Create a detailed plan for your prototype, including its structure, processes, and key performance indicators.
Develop a visual representation of your prototype, such as a flowchart or diagram.
Present your prototype to a group of peers or mentors for feedback and suggestions.

Career center

Learners who complete Gestión de organizaciones efectivas will develop knowledge and skills that may be useful to these careers:

Organizational Behavior Specialist

Organizational Behavior Specialists study the behavior of individuals and groups within organizations. This course may be useful for those pursuing a career in Organizational Behavior as it provides a strong foundation in the theories and models that shape this field.

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Knowledge Management Specialist

Knowledge Management Specialists design and implement knowledge management systems for their organization. This course may provide a strong foundation in the theoretical underpinnings of knowledge management.

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Chief Learning Officer

Chief Learning Officers are responsible for developing and implementing learning and development programs for their organization. This course may be useful because it focuses on building a strong understanding of organizational learning and development.

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Chief Strategy Officer

Chief Strategy Officers are responsible for developing and executing an organization's strategy. This course may be useful for aspiring CSOs as it helps build a strong understanding of how to handle external and internal forces that impact an organization.

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Organizational Culture Consultant

Organizational Culture Consultants help organizations develop and improve their culture. This course may be useful by providing a strong understanding of the factors that shape organizational culture.

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Chief Knowledge Officer

Chief Knowledge Officers are responsible for managing an organization's knowledge assets, including the development and implementation of knowledge management systems. This course may be useful by providing a strong foundation in organizational learning.

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Change Management Consultant

Change Management Consultants work with organizations who are undergoing significant change. They may work on projects such as organizational restructuring, implementing new technologies, or changing business strategy. This course may be useful to someone in this role because it discusses the effects of internal and external forces on organizational change and strategy.

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Strategy Consultant

Strategy Consultants work with organizations to develop and implement strategic plans. This course may be useful for Strategy Consultants by teaching how to build a strategic plan to help their organization meet its goals. The course also helps understanding how an organization can grow and change in response to external and internal changes.

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Organizational Development Manager

Organizational Development Managers are responsible for developing and implementing strategies to improve their organization's performance. This course may be useful for building a strong understanding of how technology and strategy can impact an organization.

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Management Analyst

Management Analysts help organizations improve their efficiency and effectiveness. They may work with any part of the organization, depending on the project they are assigned to. This course may be useful for Management Analysts as it provides a strong foundation in both the theoretical and implementation sides of organizational strategy.

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Project Manager

Project Managers oversee projects for their organization. They lead by organizing their team's resources and schedules to meet project goals. This course may be useful for building a foundation in strategy and implementation. By learning different frameworks for understanding strategy and organizational structure, a Project Manager can optimize their ability to lead their team.

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Business Development Manager

Business Development Managers work to understand the needs of their organization's clients. They then create strategies for gaining new clients or growing existing ones. Understanding how to adapt to the needs of a changing market is key in this role. This course teaches survival tactics to help succeed in a business environment that demands adaptation.

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Chief Operating Officer

COOs are responsible for supervising an organization's operational functions. Their responsibilities vary depending on the organization's structure. However, they generally manage day-to-day operations and provide guidance to other executives in the business. This course may be useful because it provides an in-depth look into organizational structure and strategy.

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Chief Executive Officer

CEOs are responsible for overseeing all aspects of their organization. They lead by making high-level decisions such as setting the organization's strategic direction and goals, building and maintaining its culture, and ensuring financial success. Given the focus of this course on elements of organizational success, this course may help build a foundation for success in this role.

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Management Consultant

Management Consultants are an important part of any organization. They can be internal or external, but both types are called in when there are problems that upper and middle management can't handle alone. This course may be useful to someone considering this career because it will help build a foundation in identifying key organizational issues. It also helps build a strong understanding of how an organization should operate, from structure to learning.

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