Customer-Centric Innovation
Managing Technology & Innovation: How to deal with disruptive change,
Addressing the needs of your customers is the core factor of managing innovation successfully. Exactly this is the task of the first stages of an innovation project. In this course, you will learn about key concepts and methods of generating customer-centric business ideas and innovative concepts.
Often, the first stages of an innovation project are called "fuzzy", as they are considered to be less structured and less predictable. After this course, you will get a different perspective: You don’t need to rely on luck. Instead you’ll be able to manage the different stages of an innovation project:
Structuring the Innovation Process & The Frontend of Innovation
What are different perspectives of structuring the innovation process?
How to manage the “fuzzy” Frontend of Innovation?
What are the most important methods of Trend Analysis and Opportunity Recognition?
Starting an Innovation Project
What is most important in the Strategy Phase?
How to start an innovation project successfully?
Market Insights, Co-Creation & Evaluation methods:
What are the key methods to gain important Market Insights?
How to gather ideas by engaging in Co-Creation activities?
How to evaluate concepts based on concept testing with customers or rapid experimentation?
Besides the online lectures you will engage in a series of individual and group exercises to deepen your understanding of the topic at hand. Real-life case studies and examples from companies will be used to help you better prepare for real-life situations in your company.
After completing this course you will improve your career qualifications as Product Manager , Engineer , Process Manager and Marketing Manager. Learners from the industries of Product Management , Engineering , Innovation Management and Customer Relationship Management already completed the course as well as Consultants and Entrepreneurs.
This course is part of the "Managing Technology & Innovation: How to deal with disruptive change" MicroMasters program designed to teach the critical skills needed to be successful in this exciting field. In order to qualify for the MicroMasters Credential, you will need to earn a Verified Certificate in each of the six courses of the RWTHx MicroMasters program.
What you'll learn
- The nature of successful innovation processes
- How to manage the “fuzzy” Frontend of Innovation from opportunity recognition to concept validation
- How to transfer trends and insights from the external environment into your business
- How to understand what customers really want by identifying latent needs
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Rating | 5.0★ based on 2 ratings |
---|---|
Length | 6 weeks |
Effort | 6 weeks, 6–8 hours per week |
Starts | On Demand (Start anytime) |
Cost | $199 |
From | The RWTH Aachen University, RWTHx, RWTH Aachen University via edX |
Instructors | Dr. Frank T. Piller, Frank T. Piller |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | Business |
Tags | Business & Management |
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What people are saying
aside about 7-10 hours
I definitely recommend setting aside about 7-10 hours a week for the lectures and assignments.
deeper understanding in customer
They really help to get a deeper understanding in customer centric innovation.
definitely recommend setting aside
looking forward to finishing
Looking forward to finishing the program!
lectures are well organized
The lectures are well organized and the slides very comprehensible.
really help to get
customer centric innovation
lot of information
This is a very interesting course with a lot of information.
program ! very intresting
Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile.
Innovation Project Specialist $51k
Project Manager--Innovation $76k
Assistant Innovation Project Manager $83k
Project Engineer Innovation/Reliability $87k
Innovation Project Researcher $88k
Project Manager at the Center for Biomedical Innovation $98k
Innovation Planner / Project Manager $98k
Project Manager, Business Innovation $99k
Senior Project Manager, Logistics Innovation $115k
Senior Innovation Project Manager $126k
Senior Innovation Project Researcher $135k
Project Manager, Supply Chain Innovation $154k
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Rating | 5.0★ based on 2 ratings |
---|---|
Length | 6 weeks |
Effort | 6 weeks, 6–8 hours per week |
Starts | On Demand (Start anytime) |
Cost | $199 |
From | The RWTH Aachen University, RWTHx, RWTH Aachen University via edX |
Instructors | Dr. Frank T. Piller, Frank T. Piller |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | Business |
Tags | Business & Management |
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