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Josie Barnes Parker

In this course, part of the Public Library Management Professional Certificate program, we’ll explore the ongoing infrastructure support that library leaders must facilitate, including:

  • maintenance
  • insurance
  • contract services
  • patron privacy
  • technology
  • budgets
  • policies

You’ll learn how these decisions are made to ensure long-term sustainability.

Read more

In this course, part of the Public Library Management Professional Certificate program, we’ll explore the ongoing infrastructure support that library leaders must facilitate, including:

  • maintenance
  • insurance
  • contract services
  • patron privacy
  • technology
  • budgets
  • policies

You’ll learn how these decisions are made to ensure long-term sustainability.

What you'll learn

  • How to discuss, contract, and manage services from outside providers.
  • How to make decisions about technology policies, eRATE for Internet services, etc.
  • How to set up annual and long-term maintenance budgets and schedules.
  • How to post a maintenance job for bid.

What's inside

Learning objectives

  • How to discuss, contract, and manage services from outside providers.
  • How to make decisions about technology policies, erate for internet services, etc.
  • How to set up annual and long-term maintenance budgets and schedules.
  • How to post a maintenance job for bid.

Syllabus

None

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores infrastructure support for libraries, which is standard in the library science field
Taught by Josie Barnes Parker, who has a strong reputation in library science
Examines maintenance, insurance, and budget policies, which are core skills for library leaders
Provides a strong foundation for library leaders who are new to infrastructure support
Students will learn how to manage outsourced services, which is highly relevant to library leaders

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Infrastructure Management for Public Libraries with these activities:
Gather Course Materials
Ensure you have all the necessary materials to fully participate in the course
Show steps
  • Print or download course syllabus and readings
  • Set up a dedicated study space with materials
  • Create a system for organizing notes and assignments
Review financial accounting concepts
Refresh your knowledge of basic accounting principles to strengthen your foundation for this course.
Browse courses on Financial Accounting
Show steps
  • Review key terms and concepts such as assets, liabilities, equity, revenue, and expenses.
  • Practice journal entries and the accounting equation.
Review Maintenance Basics
Review the basics of maintenance to ensure foundational knowledge.
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Show steps
  • Read an introductory article about maintenance.
  • Watch a video tutorial on basic maintenance tasks.
Seven other activities
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Show all ten activities
Review Library Management Fundamentals
Review key concepts of library management to ensure a strong foundation
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  • Review principles of library management, including collection development, circulation, and reference services
  • Identify different types of libraries and their purposes
  • Explore the role of technology in modern libraries
Analyze and compare insurance policies
Gain proficiency in evaluating insurance policies to ensure adequate coverage and protection for your library.
Show steps
  • Identify different types of insurance policies relevant to libraries.
  • Compare coverage, premiums, and deductibles of different policies.
Discuss Patron Privacy Concerns
Engage with peers to explore and understand patron privacy concerns.
Show steps
  • Join an online discussion forum or group dedicated to library management.
  • Participate in discussions on patron privacy, sharing insights and experiences.
Follow a Tutorial on Insurance Contracts
Gain a deeper understanding of insurance contracts through guided instructions.
Browse courses on Insurance
Show steps
  • Find a reputable online tutorial on insurance contracts.
  • Follow the tutorial step-by-step, taking notes on key concepts.
Develop a library maintenance plan
Create a comprehensive plan to address the ongoing maintenance needs of your library, ensuring its functionality and longevity.
Browse courses on Facility Management
Show steps
  • Assess the current condition of the library building and infrastructure.
  • Establish a schedule for routine maintenance tasks.
  • Identify potential maintenance issues and develop contingency plans.
  • Research and compare different maintenance service providers.
  • Establish a budget for maintenance expenses.
Practice Evaluating Contract Services
Reinforce your ability to evaluate contract services through repetitive exercises.
Show steps
  • Gather a set of sample contract service agreements.
  • Evaluate each agreement based on criteria such as cost, quality, and vendor reputation.
Propose a Maintenance Plan
Create a maintenance plan to apply the concepts learned in the course.
Show steps
  • Identify the specific areas and equipment that require maintenance.
  • Determine the frequency and type of maintenance needed for each area or equipment.
  • Develop a schedule for maintenance activities.

Career center

Learners who complete Infrastructure Management for Public Libraries will develop knowledge and skills that may be useful to these careers:
Library Director
Library Directors oversee the operations and activities of a library system. This course helps build a foundation for success in this role by providing insights into the management of library infrastructure, including maintenance, insurance, contract services, patron privacy, technology, budgets, and policies. By understanding these key aspects, individuals can make informed decisions that ensure the long-term sustainability of library facilities and services.
Library Facilities Manager
Library Facilities Managers are responsible for planning, managing, and maintaining library buildings and grounds. This course provides a comprehensive understanding of infrastructure management, including maintenance schedules, budget planning, and contract services. This knowledge is essential for ensuring that library facilities are safe, well-maintained, and meet the needs of the community.
Library Technology Manager
Library Technology Managers oversee the technology infrastructure and services of a library system. This course provides a solid foundation in technology policies, eRATE, and budget management, which are crucial for effective technology implementation and management. Individuals in this role can leverage the knowledge gained from this course to make informed decisions and ensure the smooth functioning of library technology.
Library Business Manager
Library Business Managers are responsible for the financial management and operations of a library system. This course provides a comprehensive overview of budgeting, contract services, and maintenance management. Individuals in this role can apply the principles learned in this course to ensure the efficient and effective use of library resources.
Library Collection Development Manager
Library Collection Development Managers are responsible for selecting, acquiring, and managing library collections. This course can provide valuable insights into the management of physical and digital library spaces, including maintenance, insurance, and contract services. By understanding the infrastructure requirements for library collections, individuals in this role can make informed decisions that support the preservation and accessibility of library resources.
Library Preservation Manager
Library Preservation Managers are responsible for preserving and maintaining library collections. This course provides a foundation in maintenance, insurance, and contract services, which are essential for ensuring the longevity of library materials. By understanding these aspects, individuals in this role can develop effective strategies for preserving and protecting library collections.
Library Security Manager
Library Security Managers are responsible for the safety and security of library facilities and patrons. This course provides a comprehensive understanding of infrastructure management, including maintenance, insurance, and contract services. By understanding these key aspects, individuals in this role can create and implement effective security measures to protect library resources and ensure the well-being of patrons.
Library Archivist
Library Archivists are responsible for managing and preserving historical and cultural materials. This course provides insights into the management of physical and digital archives, including maintenance, insurance, and contract services. By understanding the infrastructure requirements for archives, individuals in this role can ensure the preservation and accessibility of cultural heritage.
Library IT Administrator
Library IT Administrators are responsible for managing and maintaining the technology infrastructure of a library. This course provides a foundation in technology policies, eRATE, and budget management, which are essential for effective IT operations. Individuals in this role can leverage the knowledge gained from this course to ensure the smooth functioning of library technology services.
Library Systems Librarian
Library Systems Librarians are responsible for managing and maintaining library management systems. This course provides a foundation in technology policies, eRATE, and budget management, which are essential for effective systems management. Individuals in this role can leverage the knowledge gained from this course to ensure the efficient and effective use of library technology.
Library User Experience Librarian
Library User Experience Librarians are responsible for improving the user experience of library services. This course provides insights into the management of library spaces, including maintenance, insurance, and contract services. By understanding these aspects, individuals in this role can create and implement effective strategies to enhance the user experience in library facilities.
Library Outreach Coordinator
Library Outreach Coordinators are responsible for developing and implementing outreach programs for libraries. This course provides insights into the management of library spaces, including maintenance, insurance, and contract services. By understanding these aspects, individuals in this role can plan and implement effective outreach programs that connect with the community.
Library Public Relations Manager
Library Public Relations Managers are responsible for managing the public relations and marketing of libraries. This course provides insights into the management of library spaces, including maintenance, insurance, and contract services. By understanding these aspects, individuals in this role can develop and implement effective public relations strategies that promote the library's services and resources.
Library Grant Writer
Library Grant Writers are responsible for securing funding for libraries. This course provides insights into the management of library spaces, including maintenance, insurance, and contract services. By understanding these aspects, individuals in this role can develop and implement effective grant proposals that support the library's infrastructure and programs.
Library Facilities Planner
Library Facilities Planners are responsible for planning and designing library facilities. This course provides insights into the management of library spaces, including maintenance, insurance, and contract services. By understanding these aspects, individuals in this role can develop and implement effective facility plans that meet the needs of the community.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Infrastructure Management for Public Libraries.
Provides guidance on developing a technology plan for a public library. It covers topics such as needs assessment, budgeting, and implementation. It would be a useful resource for library leaders responsible for planning and managing the technology infrastructure of their libraries.
Provides an overview of the design and construction of public library buildings. It covers topics such as space planning, lighting, and acoustics. It would be a useful resource for library leaders involved in the planning or renovation of their library facilities.
Provides an overview of facilities management for libraries. It covers topics such as space planning, maintenance, and security. It would be a useful resource for library leaders responsible for managing the infrastructure of their libraries.
Provides guidance on planning for public library facilities. It covers topics such as needs assessment, space planning, and design. It would be a useful resource for library leaders involved in the planning or renovation of their library facilities.
Provides an overview of public library finance. It covers topics such as revenue generation, expense management, and financial planning. It would be a useful resource for library leaders responsible for managing the financial resources of their libraries.
Provides an overview of public library law. It covers topics such as intellectual freedom, open access, and confidentiality. It would be a useful resource for library leaders responsible for protecting the rights of their patrons.
Provides an overview of the mission of public libraries. It covers topics such as the history of public libraries, the role of public libraries in society, and the challenges facing public libraries in the 21st century. It would be a useful resource for library leaders responsible for articulating and implementing the mission of their libraries.
Provides an overview of the current state of public libraries. It covers topics such as the impact of technology, the changing needs of patrons, and the challenges facing public libraries in the 21st century. It would be a useful resource for library leaders responsible for planning for the future of their libraries.
Provides an overview of public library management. It covers topics such as leadership, strategic planning, and financial management. It would be a useful resource for library leaders responsible for managing the operations of their libraries.

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