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Managing a Diverse and Inclusive Workplace for Public Libraries

Lionel P. Robert

Learn management skills to support workplace diversity and inclusion in a public library setting.

You will learn about theories and frameworks that explain the underlying mechanisms of the impacts of diversity and learn how to understand and address the needs of women and underrepresented minorities (e.g. race, color, national origin, religion, sex, gender identity, marital status, age, sexual orientation, and citizenship).

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Learn management skills to support workplace diversity and inclusion in a public library setting.

You will learn about theories and frameworks that explain the underlying mechanisms of the impacts of diversity and learn how to understand and address the needs of women and underrepresented minorities (e.g. race, color, national origin, religion, sex, gender identity, marital status, age, sexual orientation, and citizenship).

You will learn how employment practices such as recruitment, selection, promotion, salary, training and development impact an organization’s ability to attract, retain, and manage a diverse workforce.

Lastly, you will recognize what organizational changes can be made to help organizations maximize the potential of all workers.

Enroll now

What's inside

Learning objectives

  • - definition and types of diversity.
  • - multifaceted aspects of diversity.
  • - management solutions for an inclusive and diverse workplace.
  • - organizational changes to support diversity.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Develops understanding and skills to support diversity, equity, and inclusion in public libraries
Taught by instructors with direct experience in public library management
Utilizes readings, discussions, and case studies to support a practical approach to learning
May require prior knowledge of public library management or related topics
Provides a theoretical and practical framework for understanding diversity, equity, and inclusion
Specifically designed for public library professionals

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Reviews summary

Inclusive management in public libraries

According to students, this course offers a highly relevant and practical guide to managing diversity and inclusion in public library settings. Learners appreciate the balance of theoretical frameworks and actionable strategies, finding the content well-structured and engaging. While some may find the niche focus on libraries specific, it is exactly what makes the course exceptionally valuable for its target audience, providing insights directly applicable to their professional roles. The lectures and materials are considered insightful, making it a strong foundational resource for fostering equitable workplaces.
Well-organized with clear, digestible modules.
"The course was structured logically, making it easy to follow the concepts."
"I found the modules to be 'bite-sized' and highly engaging."
"The clear organization helped me absorb the complex information effectively."
Covers a wide range of diversity and inclusion topics.
"The scope of topics, from recruitment to organizational change, was very thorough."
"I learned about various facets of diversity and how to address different needs."
"It felt like a complete overview of managing a diverse workforce in my setting."
Blends theory with actionable management strategies.
"I appreciate how the course balanced academic theory with practical steps for my workplace."
"It provided a solid framework, not just abstract concepts, but also how to implement changes."
"The course gave me both the 'why' and the 'how' for diversity and inclusion."
Highly relevant for public library professionals.
"I found the content incredibly specific to public libraries, which was exactly what I needed."
"This course addresses the unique D&I challenges within a library environment."
"It's great to have a course tailored to our public service sector."
Might be too specific for those outside public libraries.
"While perfect for me, I could see how someone not in a library might find it too specialized."
"The examples are heavily library-focused, which is great, but maybe not universally applicable."
"If you're not in a public library, some parts might feel less relevant."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Managing a Diverse and Inclusive Workplace for Public Libraries with these activities:
Refresher on Basic Statistics
Ensure a solid foundation in statistical concepts to support your learning in this course.
Browse courses on Statistics
Show steps
  • Review your notes or textbooks on basic statistics.
  • Take practice quizzes or mock exams.
  • Identify areas where you need additional support and seek help from a tutor or online resources.
Volunteering at a Local Business or Nonprofit
Gain practical experience and make a positive impact while applying your skills and knowledge in a real-world setting.
Browse courses on Community Involvement
Show steps
  • Identify organizations that align with your interests and skills.
  • Contact the organizations and inquire about volunteer opportunities.
  • Attend training and orientation sessions.
  • Participate in volunteer activities.
  • Reflect on your experience and identify areas for growth.
Organizing and Reviewing Course Materials
Stay organized and improve your learning by consolidating and synthesizing course materials.
Show steps
  • Gather all course materials, including notes, slides, assignments, and readings.
  • Review the materials and identify key concepts and ideas.
  • Organize the materials into a logical structure using folders, binders, or digital tools.
  • Regularly review the organized materials to reinforce your understanding.
Four other activities
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Show all seven activities
Practicing Exam Questions
Solidify your understanding of course material by testing your knowledge and identifying areas for improvement.
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Show steps
  • Review the course material.
  • Attempt the practice questions.
  • Check your answers and identify any incorrect responses.
  • Go back and review the material related to the questions you answered incorrectly.
Reading: 'The Lean Startup' by Eric Ries
Gain insights into the principles of lean management for building successful businesses and products.
View Partire leggeri. Il metodo Lean Startup:... on Amazon
Show steps
  • Read the book and take notes.
  • Summarize the key concepts of the book.
  • Apply the principles of lean management to your own work.
Creating a Presentation on a Course Topic
Develop your communication and presentation skills while reinforcing your understanding of the course material.
Browse courses on Presentations
Show steps
  • Choose a topic related to the course.
  • Research your topic and gather information.
  • Organize your information into a logical flow.
  • Create visual aids to support your presentation.
  • Practice your presentation.
Developing a Business Plan for a New Product or Service
Apply your knowledge and skills to create a comprehensive plan for bringing a new product or service to market.
Browse courses on Business Planning
Show steps
  • Identify a problem or opportunity.
  • Develop a solution or product.
  • Conduct market research.
  • Create a business model.
  • Write a business plan.

Career center

Learners who complete Managing a Diverse and Inclusive Workplace for Public Libraries will develop knowledge and skills that may be useful to these careers:
Diversity Manager
A Diversity Manager is responsible for developing, implementing, and managing programs and initiatives that promote diversity and inclusion within an organization. The Managing a Diverse and Inclusive Workplace for Public Libraries course can help you develop the skills and knowledge to succeed in this role by providing you with a solid understanding of the theories and frameworks that explain the underlying mechanisms of the impacts of diversity. You will also learn how to understand and address the needs of women and underrepresented minorities, and how to implement employment practices that attract, retain, and manage a diverse workforce.
See salaries and explore the career path for Diversity Manager
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of human resources for an organization, including招聘, selection, promotion, salary, training and development. The Managing a Diverse and Inclusive Workplace for Public Libraries course can help you develop the skills and knowledge to succeed in this role by providing you with a solid grounding in the laws and regulations that govern employment practices. You will also learn how to create and implement programs and initiatives that promote diversity and inclusion, and how to manage a diverse workforce effectively.
See salaries and explore the career path for Human Resources Manager
Equal Employment Opportunity Officer
An Equal Employment Opportunity Officer is responsible for ensuring that an organization complies with all equal employment opportunity laws and regulations. The Managing a Diverse and Inclusive Workplace for Public Libraries course can help you develop the skills and knowledge to succeed in this role by providing you with a thorough understanding of the legal framework that governs equal employment opportunity. You will also learn how to investigate and resolve discrimination complaints, and how to develop and implement programs that promote diversity and inclusion.
See salaries and explore the career path for Equal Employment Opportunity Officer
Chief Diversity Officer
A Chief Diversity Officer is responsible for leading an organization's diversity and inclusion efforts. The Managing a Diverse and Inclusive Workplace for Public Libraries course can help you develop the skills and knowledge to succeed in this role by providing you with a comprehensive understanding of the theories and practices of diversity and inclusion. You will also learn how to create and implement a strategic plan for diversity and inclusion, and how to build a culture of inclusion that values all employees.
See salaries and explore the career path for Chief Diversity Officer
Diversity and Inclusion Consultant
A Diversity and Inclusion Consultant helps organizations to create and implement programs and initiatives that promote diversity and inclusion. The Managing a Diverse and Inclusive Workplace for Public Libraries course can help you develop the skills and knowledge to succeed in this role by providing you with a solid grounding in the theories and practices of diversity and inclusion. You will also learn how to assess an organization's diversity and inclusion needs, and how to develop and implement strategies to address those needs.
See salaries and explore the career path for Diversity and Inclusion Consultant
Talent Acquisition Manager
A Talent Acquisition Manager is responsible for attracting, recruiting, and hiring talent for an organization. The Managing a Diverse and Inclusive Workplace for Public Libraries course can help you develop the skills and knowledge to succeed in this role by providing you with a solid understanding of the principles and practices of talent acquisition. You will also learn how to create and implement a diversity and inclusion strategy for your organization, and how to build a pipeline of diverse candidates.
See salaries and explore the career path for Talent Acquisition Manager
Training and Development Manager
A Training and Development Manager is responsible for developing and implementing training and development programs for an organization. The Managing a Diverse and Inclusive Workplace for Public Libraries course can help you develop the skills and knowledge to succeed in this role by providing you with a solid understanding of the principles and practices of training and development. You will also learn how to create and implement a diversity and inclusion training program, and how to evaluate the effectiveness of your training programs.
See salaries and explore the career path for Training and Development Manager
Employee Relations Manager
An Employee Relations Manager is responsible for managing employee relations and resolving workplace disputes. The Managing a Diverse and Inclusive Workplace for Public Libraries course can help you develop the skills and knowledge to succeed in this role by providing you with a solid understanding of the laws and regulations that govern employee relations. You will also learn how to investigate and resolve employee complaints, and how to build a positive and productive work environment.
See salaries and explore the career path for Employee Relations Manager
Labor Relations Manager
A Labor Relations Manager is responsible for managing labor relations and negotiating collective bargaining agreements. The Managing a Diverse and Inclusive Workplace for Public Libraries course may be useful in this role by providing you with a basic understanding of the principles and practices of labor relations. You will also learn how to negotiate and administer collective bargaining agreements, and how to resolve labor disputes.
See salaries and explore the career path for Labor Relations Manager
Compensation and Benefits Manager
A Compensation and Benefits Manager is responsible for developing and administering compensation and benefits programs for an organization. The Managing a Diverse and Inclusive Workplace for Public Libraries course may be useful in this role by providing you with a basic understanding of the principles and practices of compensation and benefits. You will also learn how to design and implement compensation and benefits programs that comply with the law and that are competitive with the market.
See salaries and explore the career path for Compensation and Benefits Manager
Risk Manager
A Risk Manager is responsible for identifying and managing risks for an organization. The Managing a Diverse and Inclusive Workplace for Public Libraries course may be useful in this role by providing you with a basic understanding of the principles and practices of risk management. You will also learn how to identify and assess risks, and how to develop and implement risk management strategies.
See salaries and explore the career path for Risk Manager
Compliance Manager
A Compliance Manager is responsible for ensuring that an organization complies with all laws and regulations. The Managing a Diverse and Inclusive Workplace for Public Libraries course may be useful in this role by providing you with a basic understanding of the laws and regulations that govern employment. You will also learn how to develop and implement compliance programs and how to conduct compliance audits.
See salaries and explore the career path for Compliance Manager
Operations Manager
An Operations Manager is responsible for overseeing the day-to-day operations of an organization. The Managing a Diverse and Inclusive Workplace for Public Libraries course may be useful in this role by providing you with a basic understanding of the principles and practices of management. You will also learn how to manage a team of employees, how to allocate resources, and how to achieve organizational goals.
See salaries and explore the career path for Operations Manager
Project Manager
A Project Manager is responsible for planning, executing, and completing projects. The Managing a Diverse and Inclusive Workplace for Public Libraries course may be useful in this role by providing you with a basic understanding of the principles and practices of project management. You will also learn how to plan and scope projects, how to manage project teams, and how to achieve project goals.
See salaries and explore the career path for Project Manager
Administrative Assistant
An Administrative Assistant provides administrative support to an organization or individual. The Managing a Diverse and Inclusive Workplace for Public Libraries course may be useful in this role by providing you with a basic understanding of the principles and practices of office administration. You will also learn how to manage an office, how to communicate effectively, and how to support your colleagues.
See salaries and explore the career path for Administrative Assistant

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Managing a Diverse and Inclusive Workplace for Public Libraries.
Cover image
The Difference
Save
Explores the power of diversity and how it can drive innovation and growth. It presents research and case studies that demonstrate the benefits of diverse teams.
The Difference: How the Power of Diversity Creates...
Hardcover
$$
Cover image
Inclusive Talent Management
Save
Provides a roadmap for creating a more inclusive workplace. It offers practical advice on how to attract, retain, and develop diverse talent, and how to create a culture of belonging where everyone feels valued and respected.
Inclusive Talent Management: How Business can...
Paperback
$$
Inclusive Talent Management: How Business can...
Kindle Edition
$$
Cover image
HBR's 10 Must Reads on Communication, Vol. 2 (with...
Save
Provides a framework for understanding cultural differences in the workplace. It is useful for understanding the impact of culture on diversity and inclusion initiatives.
HBR's 10 Must Reads on Communication, Vol. 2 (with...
Paperback
$$
HBR's 10 Must Reads on Communication, Vol. 2 (with...
Kindle Edition
$$
Cover image
Positively Energizing Leadership
Save
This handbook provides a comprehensive overview of positive organizational scholarship, a field of study that focuses on the positive aspects of organizational life. It includes chapters on topics such as workplace well-being, organizational resilience, and diversity and inclusion.
Positively Energizing Leadership: Virtuous Actions...
Paperback
$$
Positively Energizing Leadership: Virtuous Actions...
Kindle Edition
$$
Cover image
Never Enough
Save
Helps the reader to gain an understanding about the subtle and pervasive role of bias in decision-making, behavior, and social interactions.
Never Enough: When Achievement Culture Becomes...
Hardcover
$$
Never Enough: When Achievement Culture Becomes...
Kindle Edition
$$
Cover image
Penguin Readers Level 4: No Rules Rules (ELT Graded...
Save
Provides a framework for understanding cultural differences and how they can impact business interactions. It is essential reading for anyone who works with people from different cultures.
Penguin Readers Level 4: No Rules Rules (ELT Graded...
Paperback
Check
Penguin Readers Level 4: No Rules Rules (ELT Graded...
Kindle Edition
Check
Cover image
Unleashing the Power of Diversity
Save
Provides a research-based argument for the benefits of diversity and inclusion in the workplace. It explores the positive impact of diversity on innovation, creativity, and problem-solving.
Unleashing the Power of Diversity: How to Open...
Paperback
$$
Cover image
Education for Inclusion and Diversity
Save
Explores the intersections of diversity, inclusion, and education. It provides research-based insights and practical strategies for promoting equity and inclusion in educational settings.
Education for Inclusion and Diversity
Paperback
$$$

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Course image
Effort
2 to 3 hours per week for 4 weeks
Level
Introductory
Via
edX
Institution
The University of Michigan
Instructor
Lionel P. Robert
Language
English
Transcript
English
This course belongs to a collection called Public Library Management. It's comprised of eight courses:
  1. Grant Writing and Crowdfunding for Public Libraries
  2. Public Library Marketing and Public Relations
  3. Identifying Community Needs for Public Library Management
  4. Managing a Diverse and Inclusive Workplace for Public Libraries (viewing)
  5. Strategic Planning for Public Libraries
  6. Personnel Management for Public Libraries
  7. Infrastructure Management for Public Libraries
  8. Budgeting and Finance for Public Libraries
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Develops understanding and skills to support diversity, equity, and inclusion in public libraries
Taught by instructors with direct experience in public library management
Utilizes readings, discussions, and case studies to support a practical approach to learning
May require prior knowledge of public library management or related topics
Provides a theoretical and practical framework for understanding diversity, equity, and inclusion
Specifically designed for public library professionals
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