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Kristin Fontichiaro

In this course, part of the Public Library Management Professional Certificate program, you’ll learn how to use attractive graphic design, public relations outreach with the media, and paid marketing to better communicate about your library and, in the case of social media, build better conversations and relationships with patrons.

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In this course, part of the Public Library Management Professional Certificate program, you’ll learn how to use attractive graphic design, public relations outreach with the media, and paid marketing to better communicate about your library and, in the case of social media, build better conversations and relationships with patrons.

Solutions at multiple budget points (e.g., DIY software versus working with a designer) will also be discussed.

What you'll learn

  • Difference between marketing, branding, and public relations (PR)
  • How to develop DIY marketing solutions as well as work with professional designers
  • Media outreach and PR strategies

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What's inside

Learning objectives

  • Difference between marketing, branding, and public relations (pr)
  • How to develop diy marketing solutions as well as work with professional designers
  • Media outreach and pr strategies

Syllabus

Weekly themes tentatively scheduled to cover:
Introduction
DIY Marketing
Working effectively with a graphic designer
Read more
Social media strategies
Working with the press

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Addresses budgeting constraints by discussing solutions at multiple price points
Covers essential marketing and public relations strategies for libraries
Provides guidance on building strong relationships with patrons through social media
Empowers participants to develop their own marketing solutions
Includes media outreach strategies to enhance library visibility
Led by Kristin Fontichiaro, an experienced instructor in library management

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Reviews summary

Newly developed course content

According to students, this newly developed course in Public Library Marketing and Public Relations has engaging lectures that are beneficial for librarians in contemporary times.
Course is beneficial to librarians.
"I just start the course online. The course is a new discovery course, and I think, it will help librarians in this present time."
Course content is newly developed.
"I just start the course online. The course is a new discovery course, and I think, it will help librarians in this present time."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Public Library Marketing and Public Relations with these activities:
Organize Course Materials
Prepare for the course by creating a system for organizing course materials for easy retrieval and review.
Show steps
  • Collect and categorize course materials
  • Establish a consistent filing system
Explore Online Resources for Graphic Design
Enhance your graphic design skills by seeking out and completing online tutorials that cover essential techniques and tools.
Show steps
  • Identify reputable online platforms for design tutorials
  • Select tutorials that align with course objectives
Develop a Social Media Content Calendar
Effectively plan and schedule your library's social media presence by creating a content calendar that aligns with marketing goals.
Show steps
  • Determine content goals and target audience
  • Research and gather relevant content
  • Use a social media scheduling tool
Four other activities
Expand to see all activities and additional details
Show all seven activities
Media Outreach Simulations
Enhance your media outreach skills through simulations that mimic real-life scenarios, providing opportunities to refine your communication and crisis management abilities.
Show steps
  • Identify media outlets relevant to your library
  • Craft media pitches that effectively convey your message
  • Practice delivering media interviews
Offer Pro Bono Marketing Assistance to Local Nonprofits
Gain hands-on experience in marketing and public relations by volunteering your services to local nonprofit organizations, applying the skills you learn in the course to real-world scenarios.
Show steps
  • Identify local nonprofits in need of marketing support
  • Offer your services and discuss project scope
  • Develop and implement a marketing plan
Create a Marketing Campaign for a Library Event
Showcase your understanding of marketing and public relations by planning and executing a comprehensive marketing campaign for an upcoming library event.
Show steps
  • Define campaign objectives and target audience
  • Develop a creative concept and messaging strategy
  • Select and implement marketing channels
  • Monitor campaign performance and make adjustments
Become a Peer Mentor for Aspiring Library Marketers
Solidify your knowledge and leadership skills by mentoring aspiring library marketers, sharing your insights and providing guidance.
Show steps
  • Identify opportunities to mentor within your professional network
  • Establish clear goals and expectations with your mentees
  • Provide regular feedback and support
  • Encourage mentees to seek professional development opportunities

Career center

Learners who complete Public Library Marketing and Public Relations will develop knowledge and skills that may be useful to these careers:
Public relations manager
Public Relations Managers plan and execute public relations and communications strategies. They keep abreast of the latest developments in social media and use public relations software in order to execute PR campaigns. The course helps build a foundation for understanding marketing, branding, and PR. It also covers social media strategies and working with the press. These elements teach essential skills used by successful Public Relations Managers.
Social Media Manager
Social Media Managers use social media platforms to create and manage content, engage with followers, and promote a product or service. A key aspect of social media management is building relationships with followers through consistent engagement. The course covers strategies for building a consistent social media presence and engaging effectively with followers.
Marketing Manager
Marketing Managers plan, develop, and execute marketing strategies. They oversee a variety of marketing activities, including advertising, public relations, market research, and sales promotion. The course helps build a foundation for understanding marketing, branding, and PR. It provides a comprehensive overview of marketing strategies and tactics, which can be invaluable to those looking to succeed as a Marketing Manager.
Public Relations Specialist
Public Relations Specialists create, maintain, and manage the public image of companies, organizations, and individuals. They develop press releases, media advisories, and other communications materials. The course helps build a foundation for understanding marketing, branding, and PR. It also covers working with the press, which is a key aspect of public relations.
Digital Marketing Specialist
Digital Marketing Specialists plan, create, and execute digital marketing campaigns. They use a variety of digital marketing channels, including social media, email marketing, search engine optimization, and pay-per-click advertising. The course covers DIY marketing solutions, social media strategies, and working with the press. These elements combine to help build a foundation for effective digital marketing.
Graphic designer
Graphic Designers create visual concepts, using computer software or by hand, to communicate ideas that inspire, inform, and captivate consumers. They may work on a variety of projects, such as designing logos, brochures, websites, and advertisements. The course covers how to develop DIY marketing solutions and how to work effectively with a graphic designer. This knowledge can be helpful for Graphic Designers who want to create effective marketing materials.
Marketing Consultant
Marketing Consultants provide marketing advice to businesses and organizations. They help clients develop and execute marketing plans, and track and measure marketing results. The course helps build a foundation for understanding marketing, branding, and PR. It also covers DIY marketing solutions, which can be useful for those who want to start their own marketing consulting business.
Advertising Manager
Advertising Managers plan and execute advertising campaigns for companies and organizations. They oversee all aspects of the advertising process, from developing the creative concept to placing the ads in the most effective media outlets. The course covers DIY marketing solutions and working with the press. These elements can help Advertising Managers develop and execute successful advertising campaigns.
Brand Manager
Brand Managers are responsible for developing and managing the brand identity of a company or product. They work to create a consistent brand experience across all marketing channels. The course covers branding, which is a key aspect of brand management. It also covers DIY marketing solutions, which can be useful for Brand Managers who want to create effective marketing campaigns.
Communications Manager
Communications Managers plan and execute communications strategies for companies and organizations. They oversee a variety of communications activities, including public relations, media relations, and employee communications. The course covers media outreach and PR strategies. These elements can help Communications Managers develop and execute successful communications campaigns.
Content Manager
Content Managers plan, create, and manage content for a variety of digital channels, including websites, blogs, social media, and email. They ensure that the content is high-quality, engaging, and relevant to the target audience. The course covers DIY marketing solutions and social media strategies. These elements can help Content Managers create and manage effective content.
Events Manager
Events Managers plan and execute events for companies and organizations. They oversee all aspects of the event planning process, from venue selection to vendor management. The course covers DIY marketing solutions and working with the press. These elements can help Events Managers promote and execute successful events.
Community Outreach Manager
Community Outreach Managers plan and execute community outreach programs for companies and organizations. They work to build relationships with the community and promote the organization's mission and values. The course covers media outreach and PR strategies. These elements can help Community Outreach Managers develop and execute successful outreach programs.
Nonprofit Development Director
Nonprofit Development Directors plan and execute fundraising campaigns for nonprofit organizations. They oversee all aspects of the fundraising process, from donor cultivation to grant writing. The course covers media outreach and PR strategies. These elements can help Nonprofit Development Directors promote and execute successful fundraising campaigns.
Corporate Communications Specialist
Corporate Communications Specialists develop and execute communications strategies for corporations. They oversee a variety of communications activities, including media relations, internal communications, and crisis communications. The course covers media outreach and PR strategies. These elements can help Corporate Communications Specialists develop and execute successful communications campaigns.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Public Library Marketing and Public Relations.
Focuses on the core principles and current best practices of marketing and public relations used by library professionals at academic libraries, public libraries, government libraries, and special libraries.
Provides a framework for strategic communication for public relations. It is written for public relations professionals who want to improve their strategic communication skills.
This handbook provides a comprehensive overview of public relations. It valuable resource for students, researchers, and practitioners in public relations.
Provides a practical guide to communicating with the public. It is written for public relations professionals who want to improve their communication skills.
Discusses public relations as a strategic tool for business. It is written for business professionals who want to improve their public relations skills.
Provides a guide to public relations writing. It is written for public relations professionals who want to improve their writing skills.
Provides a personal perspective on the art of public relations. It is written by a public relations icon, Jerry Della Femina.

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