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Rachel Higham talks about digital transformation and innovation at BT Technology, where she serves as Managing Director of IT, with host Hank Green.

Rachel Higham talks about digital transformation and innovation at BT Technology, where she serves as Managing Director of IT, with host Hank Green.

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What's inside

Syllabus

Interview with Rachel Higham

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Guides learners on possible routes to innovate in their organizations and careers
Provides a concrete case study from BT Technology
Features an interview with a senior professional in digital transformation

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Interview with Rachel Higham, Managing Director of IT for BT Technology with these activities:
Mentor a junior colleague or student
Share your knowledge and experience to help others grow and succeed in their careers.
Browse courses on Mentoring
Show steps
  • Identify a junior colleague or student who could benefit from your guidance.
  • Offer your support and mentorship.
  • Provide regular feedback and encouragement.
  • Celebrate your mentee's successes.
Review the basics of IT management
Ensure a strong foundation in IT management principles to enhance your learning experience.
Browse courses on IT Management
Show steps
  • Review books or articles on IT management.
  • Attend a workshop or seminar on the topic.
  • Take an online course or complete a certification program.
Build a personal website
Showcase your skills and creativity while putting your learning into practice.
Browse courses on Web Development
Show steps
  • Choose a domain name and hosting provider.
  • Design and develop your website using HTML, CSS, and JavaScript.
  • Create original content and optimize your website for search engines.
  • Promote your website through social media and other channels.
Five other activities
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Participate in a hackathon
Test your skills and push your limits by collaborating with others to solve complex problems.
Browse courses on Digital Transformation
Show steps
  • Find a hackathon that aligns with your interests and skills.
  • Form a team or join an existing one.
  • Develop a solution to the hackathon's challenge.
  • Present your solution to a panel of judges.
  • Reflect on your experience and identify areas for improvement.
Contribute to an open-source project
Give back to the community and learn from others while enhancing your coding skills.
Browse courses on Software Development
Show steps
  • Identify an open-source project that aligns with your interests and skills.
  • Review the project's documentation and codebase.
  • Identify an issue or feature that you can contribute to.
  • Submit a pull request with your proposed changes.
  • Collaborate with other developers to refine and merge your contribution.
Follow a Coursera specialization
Expand your knowledge and skills by learning from experts in the field.
Browse courses on Digital Transformation
Show steps
  • Identify a Coursera specialization that aligns with the course material.
  • Enroll in the specialization and complete the courses.
  • Apply the knowledge and skills gained to your projects and assignments.
Create a Wikipedia page
Contribute to the broader community while demonstrating your understanding of the topics covered in the course.
Show steps
  • Identify a topic related to the course material that is not yet covered on Wikipedia.
  • Research the topic thoroughly using credible sources.
  • Write a neutral and well-organized Wikipedia page that follows the site's guidelines.
  • Submit your page for review and publication.
Develop a digital transformation strategy for a business
Apply your understanding of digital transformation principles to a real-world scenario.
Browse courses on Digital Transformation
Show steps
  • Research the business and its industry.
  • Identify the business's current digital capabilities and challenges.
  • Develop a strategic plan for digital transformation.
  • Create a roadmap for implementing the plan.
  • Monitor and evaluate the progress of the transformation.

Career center

Learners who complete Interview with Rachel Higham, Managing Director of IT for BT Technology will develop knowledge and skills that may be useful to these careers:
IT Manager
IT Managers are responsible for the strategic planning and day-to-day management of information technology (IT) systems within an organization. They help ensure that the organization's IT systems align with its business objectives and that data is securely managed and used effectively. This course may help someone become an IT Manager by increasing their understanding of the role of IT in a large organization. The course can also help them develop the skills necessary to manage and lead a team of IT professionals.
Systems Analyst
Systems Analysts work with businesses to analyze their existing systems and processes and design and implement new systems or improvements to existing systems. They help organizations improve their efficiency and effectiveness by identifying areas for improvement and developing solutions. This course may help someone become a Systems Analyst by increasing their understanding of the systems development process and the role of IT in a large organization. The course can also help them develop the skills necessary to gather and analyze requirements, design and develop systems, and test and implement new systems.
Computer Programmer
Computer Programmers design, write, test, and maintain computer programs. They work with a variety of programming languages and technologies to develop software applications and systems. This course may help someone become a Computer Programmer by increasing their understanding of software development principles and best practices. The course can also help them develop the skills necessary to write and test code, debug programs, and maintain software applications.
Software Engineer
Software Engineers apply engineering principles to the design, development, and maintenance of software systems. They work on a variety of projects, from developing new software applications to maintaining and improving existing systems. This course may help someone become a Software Engineer by increasing their understanding of software engineering principles and best practices. The course can also help them develop the skills necessary to design, develop, and test software systems.
Database Administrator
Database Administrators are responsible for the management and maintenance of databases. They ensure that databases are secure, performant, and available to users. This course may help someone become a Database Administrator by increasing their understanding of database management principles and best practices. The course can also help them develop the skills necessary to install, configure, and maintain databases.
IT Consultant
IT Consultants provide consulting services to businesses on a variety of IT-related topics. They help businesses improve their IT systems, processes, and strategies. This course may help someone become an IT Consultant by increasing their understanding of the IT industry and the challenges faced by businesses. The course can also help them develop the skills necessary to provide consulting services to clients.
Project Manager
Project Managers are responsible for planning, organizing, and executing projects. They work with a variety of stakeholders to ensure that projects are completed on time, within budget, and to the required quality standards. This course may help someone become a Project Manager by increasing their understanding of project management principles and best practices. The course can also help them develop the skills necessary to plan, organize, and execute projects.
Risk Manager
Risk Managers identify, assess, and manage risks to an organization. They work with a variety of stakeholders to develop and implement risk management plans. This course may help someone become a Risk Manager by increasing their understanding of risk management principles and best practices. The course can also help them develop the skills necessary to identify, assess, and manage risks.
Compliance Manager
Compliance Managers ensure that an organization complies with all applicable laws and regulations. They work with a variety of stakeholders to develop and implement compliance programs. This course may help someone become a Compliance Manager by increasing their understanding of compliance principles and best practices. The course can also help them develop the skills necessary to develop and implement compliance programs.
Information Security Analyst
Information Security Analysts protect an organization's information systems from unauthorized access, use, disclosure, disruption, modification, or destruction. They work with a variety of stakeholders to develop and implement information security programs. This course may help someone become an Information Security Analyst by increasing their understanding of information security principles and best practices. The course can also help them develop the skills necessary to identify, assess, and mitigate information security risks.
Business Analyst
Business Analysts work with businesses to understand their business needs and develop solutions to meet those needs. They work with a variety of stakeholders to gather requirements, analyze data, and develop business solutions. This course may help someone become a Business Analyst by increasing their understanding of business analysis principles and best practices. The course can also help them develop the skills necessary to gather requirements, analyze data, and develop business solutions.
Data Analyst
Data Analysts collect, clean, and analyze data to help businesses make informed decisions. They work with a variety of data sources and tools to extract insights from data. This course may help someone become a Data Analyst by increasing their understanding of data analytics principles and best practices. The course can also help them develop the skills necessary to collect, clean, and analyze data.
User Experience Designer
User Experience Designers design and evaluate user interfaces for software products and services. They work with a variety of stakeholders to ensure that user interfaces are easy to use and meet the needs of users. This course may help someone become a User Experience Designer by increasing their understanding of user experience design principles and best practices. The course can also help them develop the skills necessary to design and evaluate user interfaces.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Interview with Rachel Higham, Managing Director of IT for BT Technology.
Provides a framework for understanding how to create an exponential organization. It valuable resource for anyone interested in learning more about this topic.
Explores the rise of platform businesses and how they are changing the economy. It valuable resource for anyone interested in learning more about this topic.
Provides a practical guide to using the Lean Startup methodology to build a successful business. It valuable resource for anyone interested in learning more about this topic.
Provides a practical guide to getting customers for your startup. It valuable resource for anyone interested in learning more about this topic.
Provides a framework for marketing and selling technology products to mainstream customers. It valuable resource for anyone interested in learning more about this topic.
Provides a clear and concise framework for developing good strategy. It valuable resource for anyone interested in learning more about this topic.
Provides a practical guide to using the Lean Product Playbook to innovate with minimum viable products and rapid customer feedback. It valuable resource for anyone interested in learning more about this topic.
Provides a practical guide to unleashing your creative potential. It valuable resource for anyone interested in learning more about this topic.

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