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Christina Scherrer, PhD, David Cook, PhD, Gregory Wiles, PhD, and Bill Bailey, PhD

This course will cover the Measure phase and portions of the Analyze phase of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, and Control) process. You will learn about lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R), and you will be introduced to basic statistics. This course will outline useful measure and analysis phase tools and will give you an overview of statistics as they are related to the Six Sigma process.

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This course will cover the Measure phase and portions of the Analyze phase of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, and Control) process. You will learn about lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R), and you will be introduced to basic statistics. This course will outline useful measure and analysis phase tools and will give you an overview of statistics as they are related to the Six Sigma process.

The statistics module will provide you with an overview of the concepts and you will be given multiple example problems to see how to apply these concepts. Every module will include readings, discussions, lecture videos, and quizzes to help make sure you understand the material and concepts that are studied.

Our applied curriculum is built around the latest handbook The Certified Six Sigma Handbook (2nd edition) and students will develop /learn the fundamentals of Six Sigma. Registration includes online access to course content, projects, and resources but does not include the companion text The Certified Six Sigma Handbook (2nd edition). The companion text is not required to complete the assignments. However, the text is a recognized handbook used by professionals in the field. Also, it is a highly recommended text for those wishing to move forward in Six Sigma and eventually gain certification from professional agencies such as American Society for Quality (ASQ).

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What's inside

Syllabus

Measurement System Analysis
Welcome to Six Sigma Tools for Analyze! This is the third course in the Six Sigma Yellow Belt Specialization. Your team of instructors, Dr. Bill Bailey, Dr. David Cook, Dr. Christine Scherrer, and Dr. Gregory Wiles, currently work in the College of Engineering and Engineering Technology at Kennesaw State University. This module will introduce you to Measurement System Analysis (MSA) which is a key component of the Measure phase of the DMAIC process. You will also learn about Gauge Repeatability & Reproducibility (GR&R) and why it is used in the measurement phase.
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Process Analysis Tools
This module will introduce you to the Analysis phase of the DMAIC process. Process analysis helps you to better understand current processes and how they can be improved. You will be introduced to many of the different process analysis tools that are commonly used by Six Sigma experts. Failure Mode and Effects Analysis (FMEA) will also be introduced to help you better understand how to identify process failures.
Root Cause Analysis
Root cause analysis is a common problem solving step. Determining the root cause of something is an important aspect of uncovering the causes of a problem. In this module you will review the different tools used in determining root cause including 5-whys, process mapping, force-field analysis, and matrix charts.
Data Analysis
In this module you will be diving into the statistical side of Six Sigma. You will begin with learning about the basic distribution types which include normal and binomial. You will then proceed to variation and will learn the difference between common and special cause variation.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Designed for beginners, this course will enhance the understanding of process analysis and measurement system analysis
Current process analysis skills are strengthened by the introduction of many of the different process analysis tools that are commonly used by Six Sigma experts
Teaches FMEA to help identify process failures
Introduces root cause analysis, including 5-whys, process mapping, force-field analysis, and matrix charts
Covers statistical methods including normal and binomial distribution, variation, and common and special cause variation
Recommended text will provide additional support for Six Sigma professionals and those pursuing certification

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Reviews summary

Engaging course in six sigma analysis

Learners say that this course provides engaging lectures and well-explained materials that effectively teach the fundamentals of Six Sigma analysis. The course's focus on practical applications and real-world examples helps students gain a deeper understanding of the subject matter. The instructors are praised for their expertise and helpfulness, and the course is seen as well-structured and easy to follow.
Students appreciate the expertise and helpfulness of the instructors, contributing to a positive learning environment.
"Good course to begin with. All the professors have great and deep knowledge. Explanation is very clear"
"thank you for teaching the basic of six sigma i really enjoyed it, i once again thank all instructors who guided me throughout this course"
Learners find the lectures to be engaging and easy to follow, making the learning experience more enjoyable.
"Lectures are easy to understand and thorough. The examples are very neat and applicable"
"I have enjoyed this course, the information is presented in a clear entertaining way and it covers very well the syllabus of the course."
Students highly value the clear and engaging explanations of Six Sigma concepts.
"The course covered important material and the instructors did a great job of covering the material clearly."
"This is a very nice educative video which sharpened my Six Sigma knowledge and acquainted me with the necessary tools to analyze processes."
The course's emphasis on practical applications makes it highly relevant and valuable for learners.
"Excellent course! The practical exercises set was really useful and helped me to grasp a better understanding of data analysis."
"Helpful and require to practcice and calculate things. it also shows you the way to do it using all the tool such as excel when at office so that it can be implemented easily when performing the actual studies at the office."
Some learners express concern that the course overly relies on reading a textbook, which can be less engaging than interactive materials.
"The course is based on a text book that you have to read together with the videos. Videos don't provide too much information."
Some learners find the quizzes to be overly challenging, particularly in sections where the video content is less clear.
"The quizzes in these sections are also terrible, mostly testing your ability to remember exactly how David Cook worded a sentence rather than anything applicable in practice."
Learners have mixed opinions about the video content, with some sections praised for their clarity and others criticized for being vague or difficult to follow.
"The course is excellent but would love if the videos are much more explanatory rather than just reading out the PPT slides."
"In these sections the content on the slides is often unrelated to the content in the voiceover which makes either very hard to follow."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Six Sigma Tools for Analyze with these activities:
Read 'The Certified Six Sigma Handbook, 2nd Edition'
Gain a comprehensive understanding of Six Sigma principles and applications.
Show steps
  • Read the book thoroughly.
  • Take notes and highlight key concepts.
  • Complete the exercises and case studies.
Review Data Analysis
Review common data analysis techniques to build a strong foundation
Browse courses on Data Analysis
Show steps
  • Review concepts of descriptive statistics
  • Practice calculating measures of central tendency and spread
  • Review hypothesis testing and statistical inference
Review Process Analysis Tools
Lean the fundamental tools used in process analysis.
Show steps
  • Review notes from previous courses or textbooks on process analysis tools.
  • Do practice problems and case studies on process analysis tools.
Eight other activities
Expand to see all activities and additional details
Show all 11 activities
Watch Videos on Six Sigma Tools and Techniques
Enhance your understanding of Six Sigma concepts through expert-led videos.
Browse courses on Six Sigma
Show steps
  • Find videos on Six Sigma tools and techniques.
  • Watch the videos and take notes.
Participate in a Six Sigma Study Group
Connect with peers, discuss concepts, and gain diverse perspectives on Six Sigma.
Browse courses on Six Sigma
Show steps
  • Find a study group or form one with classmates.
  • Meet regularly to discuss course material, case studies, and real-world applications of Six Sigma.
Develop a Measurement System Analysis Plan
Create a plan to evaluate the accuracy and precision of measurement systems
Show steps
  • Review the MSA process and principles
  • Identify the measurement system to be analyzed
  • Define the acceptance criteria and tolerance limits
  • Select appropriate statistical methods for the analysis
  • Design and conduct the MSA study
Solve Statistical Problems
Strengthen your understanding of statistics and data analysis.
Browse courses on Statistics
Show steps
  • Review statistical concepts such as mean, median, mode, and standard deviation.
  • Solve practice problems on probability, distribution, and hypothesis testing.
Conduct Failure Mode and Effects Analysis (FMEA)
Identify potential failure modes and their causes and effects.
Show steps
  • Select a process or system to analyze.
  • Identify potential failure modes.
  • Assess the risk of each failure mode.
  • Develop and implement mitigation plans.
Solve Root Cause Analysis Practice Problems
Practice identifying and addressing root causes of problems
Browse courses on Root Cause Analysis
Show steps
  • Review root cause analysis techniques
  • Analyze case studies and identify root causes
  • Develop and implement corrective actions
Develop a Measurement System Analysis (MSA) Plan
Design and execute a plan to assess the accuracy and reliability of a measurement system.
Show steps
  • Identify the measurement system to be analyzed.
  • Develop a plan for data collection and analysis.
  • Collect and analyze data.
  • Interpret results and make recommendations.
Write a Summary of a Six Sigma Case Study
Reinforce your understanding by summarizing and reflecting on a real-world Six Sigma application.
Browse courses on Six Sigma
Show steps
  • Find a published Six Sigma case study.
  • Read and analyze the case study.
  • Write a summary that includes the problem statement, Six Sigma tools used, and results achieved.

Career center

Learners who complete Six Sigma Tools for Analyze will develop knowledge and skills that may be useful to these careers:
Quality Manager
A Quality Manager is responsible for overseeing the quality of products or services. A Quality Manager may also be involved in process improvement and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved product or service quality.
Process Engineer
A Process Engineer designs and improves processes. A Process Engineer may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved efficiency and quality.
Industrial Engineer
An Industrial Engineer designs and improves processes in manufacturing and other industries. An Industrial Engineer may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved efficiency and quality.
Quality Control Inspector
A Quality Control Inspector inspects products and services to ensure that they meet quality standards. A Quality Control Inspector may also be involved in process improvement and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved product or service quality.
Data Analyst
A Data Analyst collects, analyzes, and interprets data. A Data Analyst may also be involved in developing and implementing data-driven solutions. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use basic statistics and data analysis techniques. This knowledge would help you to better understand and interpret data, which would lead to better decision-making.
Operations Manager
An Operations Manager plans and directs the operations of a business. An Operations Manager may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved efficiency and quality.
Production Manager
A Production Manager plans and directs the production of goods or services. A Production Manager may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved efficiency and quality.
Business Analyst
A Business Analyst analyzes business needs and develops solutions. A Business Analyst may also be involved in process improvement and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved efficiency and quality.
Project Manager
A Project Manager plans and executes projects. A Project Manager may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved project success.
Continuous Improvement Manager
A Continuous Improvement Manager plans and executes continuous improvement initiatives. A Continuous Improvement Manager may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course would be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge would help you to identify and correct problems in your processes, which would lead to improved quality and efficiency.
Reliability Engineer
A Reliability Engineer designs and tests systems to ensure that they are reliable. A Reliability Engineer may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course may be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge may help you to identify and correct problems in your processes, which would lead to improved reliability.
Quality Assurance Manager
A Quality Assurance Manager plans and executes quality assurance programs. A Quality Assurance Manager may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course may be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge may help you to identify and correct problems in your processes, which would lead to improved quality.
Manufacturing Engineer
A Manufacturing Engineer designs and improves manufacturing processes. A Manufacturing Engineer may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course may be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge may help you to identify and correct problems in your processes, which would lead to improved efficiency and quality.
Product Development Engineer
A Product Development Engineer designs and develops new products. A Product Development Engineer may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course may be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge may help you to identify and correct problems in your processes, which would lead to improved product quality and customer satisfaction.
Process Control Engineer
A Process Control Engineer designs and implements process control systems. A Process Control Engineer may also be involved in quality control and problem-solving. The Six Sigma Tools for Analyze course may be helpful in this role because it teaches you how to use lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R). This knowledge may help you to identify and correct problems in your processes, which would lead to improved efficiency and quality.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Six Sigma Tools for Analyze.
While focused on healthcare applications, this book provides valuable insights for process analysis and improvement in any industry.
A comprehensive guide to root cause analysis techniques and applications.
A handy reference guide to a wide range of Lean Six Sigma tools and techniques.
Provides a comprehensive overview of quality tools and techniques.

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