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Service Design Strategy Workshops

Doru Catana

This course will teach you how to effectively run strategy workshops and go from ideas to their successful implementation.

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This course will teach you how to effectively run strategy workshops and go from ideas to their successful implementation.

Do you often get stuck when planning and strategizing? Are the ideas your meeting generates bland and ineffective? Is there no energy or strong contribution from your team? In this course, Service Design Strategy Workshops, you’ll learn to effectively run strategy workshops. First, you’ll explore the communication requirements needed to have proactive participation from your team. Next, you’ll discover the format and structure aspects of such meetings. Then, you'll address the actual focus of these workshops by looking at everything from idea generation, decision making methods, and tools, to validation of ideas. Finally, you’ll learn how to follow-up on all the theory-crafting and put things into action. When you’re finished with this course, you’ll have the skills and knowledge needed to run strategy workshops and create, validate, and successfully implement plans and ideas vital to your organization's growth and effectiveness.

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What's inside

Syllabus

Course Overview
Orientation
Communication
Format
Read more
Focus
Follow-up
Action Plan

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops skills and tools for running and leading effective strategy workshops
Taught by Doru Catana, an experienced consultant and trainer
Covers essential aspects of strategy workshops, including communication, format, focus, and follow-up
Applicable to various industries and organizations seeking to enhance their strategic planning processes

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Activities

Coming soon We're preparing activities for Service Design Strategy Workshops. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Service Design Strategy Workshops will develop knowledge and skills that may be useful to these careers:
Chief Executive Officer
Chief Executive Officers are responsible for the overall management of a business or organization. They work to set the strategic direction of the organization and ensure that it is operating effectively and efficiently. This course can be helpful for Chief Executive Officers because it can help them improve their communication and strategy skills, making them more effective at leading organizations and achieving their goals.
Chief Operating Officer
Chief Operating Officers are responsible for the day-to-day operations of a business or organization. They work to ensure that the organization is running smoothly and efficiently. This course can be helpful for Chief Operating Officers because it can help them improve their communication and strategy skills, making them more effective at leading organizations and managing operations.
Director of Operations
Directors of Operations are responsible for the day-to-day operations of a business or organization. They work to ensure that the organization is running smoothly and efficiently. This course can be helpful for Directors of Operations because it can help them improve their communication and strategy skills, making them more effective at leading teams and managing operations.
Vice President of Operations
Vice Presidents of Operations are responsible for the day-to-day operations of a business or organization. They work to ensure that the organization is running smoothly and efficiently. This course can be helpful for Vice Presidents of Operations because it can help them improve their communication and strategy skills, making them more effective at leading teams and managing operations.
Manager of Operations
Managers of Operations are responsible for the day-to-day operations of a business or organization. They work to ensure that the organization is running smoothly and efficiently. This course can be helpful for Managers of Operations because it can help them improve their communication and strategy skills, making them more effective at leading teams and managing operations.
User Experience Designer
User Experience Designers are responsible for designing the user experience of products and services. They work to create experiences that are intuitive, enjoyable, and effective. This course can be helpful for User Experience Designers because it can help them improve their communication and strategy skills, making them more effective at leading teams and designing effective user experiences.
Strategy Consultant
Strategy Consultants provide advice and expertise to businesses and organizations on how to achieve their strategic goals. They work to help clients develop and implement strategies that will improve their performance and achieve their objetivos. This course can be helpful for Strategy Consultants because it can help them improve their communication and strategy skills, making them more effective at working with clients and developing effective strategies.
Operations Manager
Operations Managers are responsible for the day-to-day operations of a business. They work to ensure that the business runs smoothly and efficiently. This course can be helpful for Operations Managers because it can help them improve their communication and strategy skills, making them more effective at leading teams and managing operations.
Service Designer
Service Designers are responsible for designing and improving services. They work to create services that are user-centric, efficient, and effective. This course can be helpful for Service Designers because it can help them improve their communication and strategy skills, making them more effective at leading teams and designing effective services.
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns. They work to create brand awareness, generate leads, and drive sales. This course can be helpful for Marketing Managers because it can help them improve their communication and strategy skills, making them more effective at leading teams and developing effective marketing campaigns.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They work to ensure that projects are completed on time, within budget, and to the satisfaction of stakeholders. This course can be helpful for Project Managers because it can help them improve their communication and strategy skills, making them more effective at leading teams and completing projects successfully.
Business Analyst
Business Analysts are responsible for analyzing business needs and processes. They work to identify areas for improvement and develop solutions to problems. This course can be helpful for Business Analysts because it can help them improve their communication and strategy skills, making them more effective at working with stakeholders and developing effective solutions.
Product Manager
Product Managers are responsible for ensuring that a product meets the needs of its users. They conduct market research, define product requirements, and oversee the product development process. This course can be helpful for Product Managers because it can help them improve their communication and strategy skills, making them more effective at leading teams and making decisions.
Consultant
Consultants provide advice and expertise to businesses and organizations. They work to help clients solve problems, improve performance, and achieve their goals. This course can be helpful for Consultants because it can help them improve their communication and strategy skills, making them more effective at working with clients and developing effective solutions.
Supervisor of Operations
Supervisors of Operations are responsible for the day-to-day operations of a business or organization. They work to ensure that the organization is running smoothly and efficiently. This course may be helpful for Supervisors of Operations because it can help them improve their communication and strategy skills, making them more effective at leading teams and managing operations.

Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Service Design Strategy Workshops.
Provides a comprehensive overview of service design thinking, including the principles, methods, and tools used to create innovative and user-centered services. It valuable resource for anyone looking to learn more about service design or to apply it to their own work.
Provides a framework for strategic design thinking, which can be used to develop innovative solutions to complex problems. It valuable resource for anyone looking to apply design thinking to their own work.
Provides a step-by-step guide to running design sprints, which are short, intensive workshops used to develop and test new ideas. It valuable resource for anyone looking to learn more about design sprints or to run their own.
Provides a step-by-step guide to developing and launching a successful product using the Lean Product Development process. It valuable resource for anyone looking to learn more about Lean Product Development or to apply it to their own work.
Explores the role of design in business, and how it can be used to create value and innovation. It thought-provoking read for anyone interested in the intersection of design and business.
Introduces the Value Proposition Canvas, a tool for creating and testing value propositions. It valuable resource for anyone looking to develop or improve their value proposition.
Provides a framework for developing good strategy, and how to avoid bad strategy. It valuable resource for anyone looking to improve their strategic thinking skills.
Explores the challenges of innovation, and how to overcome the innovator's dilemma. It valuable resource for anyone looking to create and sustain innovation in their organization.
Provides a unique perspective on innovation and entrepreneurship. It valuable resource for anyone looking to create and build a successful business.
Provides a framework for getting traction for your startup, and how to achieve product-market fit. It valuable resource for anyone looking to start a new business or to grow their existing business.
Provides advice from a seasoned entrepreneur on how to build and grow a successful business. It valuable resource for anyone looking to learn from the experiences of others.
Introduces the Lean Startup methodology, which process for building and testing new products and businesses. It valuable resource for anyone looking to start a new business or to improve their existing business.
Explores the challenges of bringing new products to market, and how to overcome the chasm between early adopters and mainstream customers. It valuable resource for anyone looking to launch a new product or service.
Provides practical advice on how to design user-friendly websites and applications. It valuable resource for anyone looking to improve the usability of their products and services.

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