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Windows 11 Troubleshooting

Mike Halsey

This course will teach you how to diagnose and troubleshoot any type of problem on a Windows 11 PC.

Learn to troubleshoot and repair Windows 11 problems like the pros.

Read more

This course will teach you how to diagnose and troubleshoot any type of problem on a Windows 11 PC.

Learn to troubleshoot and repair Windows 11 problems like the pros.

In this course, Windows 11 Troubleshooting, you’ll learn how to diagnose and troubleshoot any type of problem on Windows 11 PCs. You’ll learn how to support local and hybrid workers anywhere in the world, on both PCs from your organization or the user’s own device.

First, you’ll explore the different tools and utilities used in diagnosing and repairing problems.

Next, you’ll discover how to troubleshoot problems across all aspects of Windows 11, from updates, to networking, to drivers and app compatibility, to startup and file access.

Finally, you’ll learn how to navigate the advanced issues you’ll face in the Windows Registry and file system, and be able to manually remove a malware or ransomware attack.

When you’re finished with this course, you’ll have the skills and knowledge of Windows 11 troubleshooting needed to support both your organization and its workers effectively, efficiently, and professionally.

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What's inside

Syllabus

Course Overview
Introducing Troubleshooting in Windows 11
Events and Reliability Troubleshooting
Integrity and Updating Troubleshooting
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Apps and Software Troubleshooting
Networking and Internet Troubleshooting
Hardware and Peripherals Troubleshooting
Services and Drivers Troubleshooting
Accounts and Documents Troubleshooting
Security and Encryption Troubleshooting
Registry and Windows Structure Troubleshooting
Startup and Repair Troubleshooting
Virus and Malware Troubleshooting
Remote Support and Hybrid Working Troubleshooting
Difficult Problems and Further Support

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Designed for supporting local and hybrid workers anywhere on PCs from your organization or a user’s own device
Exploration of advanced issues within the Windows registry and file systems
Teaches strategies for navigating various Windows 11 problem scenarios
Provides techniques for removing malware and ransomware attacks
Taught by industry professionals

Save this course

Save Windows 11 Troubleshooting to your list so you can find it easily later:
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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Windows 11 Troubleshooting with these activities:
Volunteer at a local tech support organization to assist with Windows 11 troubleshooting
Volunteering can provide practical experience in troubleshooting Windows 11 problems and helping others.
Browse courses on Windows Troubleshooting
Show steps
  • Identify a local tech support organization that provides assistance with Windows 11 troubleshooting.
  • Contact the organization to inquire about volunteer opportunities.
  • Provide technical assistance to clients with Windows 11 troubleshooting issues.
Review Windows 11 troubleshooting documentation
Reviewing the official Windows 11 troubleshooting documentation can help refresh your knowledge and ensure you have the most up-to-date information.
Browse courses on Windows 11 Troubleshooting
Show steps
  • Locate the official Windows 11 troubleshooting documentation.
  • Review the documentation for specific topics or areas where you need to refresh your knowledge.
Review troubleshooting Windows 11 with System Restore
Review the use of System Restore to refresh your skills on troubleshooting issues in Windows 11.
Browse courses on System Restore
Show steps
  • Describe the purpose and benefits of using System Restore.
  • Identify the different types of System Restore points.
  • Practice using System Restore to restore your system to a previous point in time.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice troubleshooting networking problems in Windows 11
Complete practice drills on troubleshooting networking problems in Windows 11 to reinforce your understanding of the material.
Show steps
  • Identify common networking issues and their symptoms.
  • Use diagnostic tools to troubleshoot networking problems.
  • Practice resolving common networking issues.
  • Use network monitoring tools to identify and resolve network problems proactively.
Create a cheat sheet on Windows 11 troubleshooting techniques
Creating a cheat sheet on Windows 11 troubleshooting techniques can be an effective way to consolidate your understanding of key techniques.
Browse courses on Troubleshooting Techniques
Show steps
  • Gather information on common Windows 11 troubleshooting techniques.
  • Organize the techniques into categories or sections.
  • Create a visual or written cheat sheet that summarizes the techniques.
Host a peer-led study session on diagnosing Windows 11 problems
Hosting a peer-led study session can enhance your ability to present information, facilitate discussion, and collaborate with others.
Browse courses on Windows Troubleshooting
Show steps
  • Choose a specific topic related to diagnosing Windows 11 problems.
  • Prepare a brief presentation on the topic.
  • Facilitate a discussion on the topic, encouraging participation from peers.
  • Summarize the key points of the discussion and answer any remaining questions.
Diagnose and resolve a real-world Windows 11 problem
Applying your troubleshooting skills to resolve a real-world problem will reinforce your understanding and provide a sense of accomplishment.
Browse courses on Windows Troubleshooting
Show steps
  • Identify a real-world Windows 11 problem to troubleshoot.
  • Gather information about the problem and its symptoms.
  • Use diagnostic tools and techniques to identify the root cause of the problem.
  • Develop and implement a solution to resolve the problem.
  • Test the solution to ensure that the problem is resolved.

Career center

Learners who complete Windows 11 Troubleshooting will develop knowledge and skills that may be useful to these careers:
Database Administrator
Database Administrators design, implement, and maintain databases. They ensure that databases are functioning properly and securely. This course would be useful for them as it can help them to better understand how to troubleshoot and resolve database issues.
See salaries and explore the career path for Database Administrator
Network and Computer Systems Administrator
Network and Computer Systems Administrators plan, implement, and maintain computer networks and systems. They ensure that networks and systems are functioning properly and securely. This course would be very useful for them, as it can help them to better understand how to troubleshoot and resolve computer issues.
See salaries and explore the career path for Network and Computer Systems Administrator
Computer Network Architect
Computer Network Architects design, implement, and maintain computer networks. They ensure that networks are functioning properly and securely. This course would be useful for them as it can help them to better understand how to troubleshoot and resolve network issues.
See salaries and explore the career path for Computer Network Architect
Computer Support Specialist
Computer Support Specialists provide technical assistance and support to computer users. They may help users troubleshoot problems with hardware or software, install software, or train users on how to use computer applications. This course would be very useful for them as it can help them to better understand how to troubleshoot and resolve computer issues.
See salaries and explore the career path for Computer Support Specialist
Information Security Engineer
Information Security Engineers design, implement, and maintain security measures to protect an organization's computer networks and systems. This course would be useful for them since they often provide technical support to users and help resolve computer issues.
See salaries and explore the career path for Information Security Engineer
Computer Systems Analyst
Computer Systems Analysts devise solutions to improve computer hardware, software, or systems. This course may be useful for them since they often provide technical support to users and help resolve computer issues.
See salaries and explore the career path for Computer Systems Analyst
IT Manager
IT Managers are responsible for planning, implementing, and maintaining an organization's IT infrastructure. They may also manage the organization's IT budget and staff. This course may be useful for them as it can help them to better understand how to troubleshoot and resolve IT issues.
See salaries and explore the career path for IT Manager
Computer and Information Systems Manager
Computer and Information Systems Managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, computer programming, software engineering, network administration, and database administration. This course may be useful for them as it can help them to better troubleshoot and resolve computer issues within their organization.
See salaries and explore the career path for Computer and Information Systems Manager
Cloud Architect
Cloud Architects design, build, and maintain cloud-based solutions. They ensure that cloud-based solutions are functioning properly and securely. This course may be useful for them as it can help them to better understand how to troubleshoot and resolve cloud-based issues.
See salaries and explore the career path for Cloud Architect
Information Security Analyst
Information Security Analysts plan and implement security measures to protect an organization's computer networks and systems. This course may be useful for them as it can help them to better understand how to identify and resolve security issues.
See salaries and explore the career path for Information Security Analyst
Software Developer
Software Developers design, develop, and test software applications. They may work on a variety of different projects, such as developing new software products, enhancing existing software, or fixing bugs. This course may be useful for them as it can help them to better understand how to troubleshoot and resolve software issues.
See salaries and explore the career path for Software Developer
Data Scientist
Data Scientists use data to solve business problems. They may work on a variety of different projects, such as developing new products, improving existing products, or identifying new trends. This course may be useful for them as it can help them to better understand how to troubleshoot and resolve data-related issues.
See salaries and explore the career path for Data Scientist
DevOps Engineer
DevOps Engineers work to bridge the gap between development and operations teams. They help to ensure that software is developed and deployed quickly and efficiently. This course may be useful for them as it can help them to better understand how to troubleshoot and resolve software development and deployment issues.
See salaries and explore the career path for DevOps Engineer
Data Analyst
Data Analysts collect, analyze, and interpret data to help businesses make informed decisions. This course may be useful for them as it can help them to better understand how to troubleshoot and resolve data-related issues.
See salaries and explore the career path for Data Analyst
Web Developer
Web Developers design, develop, and maintain websites. They may work on a variety of different projects, such as creating new websites, redesigning existing websites, or adding new features to websites. This course may be useful for them as it can help them to better troubleshoot and resolve website issues.
See salaries and explore the career path for Web Developer

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Windows 11 Troubleshooting.
Cover image
Windows Internals
Save
Provides an in-depth look at the inner workings of Windows. It covers everything from the system architecture to process and thread management, memory management, and security. This book is essential reading for anyone who wants to understand how Windows works.
Windows Internals: System architecture, processes,...
Paperback
$$
Windows Internals, Part 2 (Developer Reference)
Kindle Edition
$$
Windows Internals, Part 1: Covering Windows Server...
Paperback
$$
Windows Internals, Part 2 (Developer Reference)
Kindle Edition
$$
(Deutsch) Windows Internals: Band 1: Systemarchitektur,...
Kindle Edition
$$
Cover image
Synthetic Media, Deepfakes, and Cyber Deception
Save
Provides a comprehensive overview of malware forensics. It covers everything from the different types of malware to the techniques used to investigate and analyze it.
Synthetic Media, Deepfakes, and Cyber Deception
Paperback
Check
Synthetic Media, Deepfakes, and Cyber Deception
Kindle Edition
Check
Security Engineering and Tobias on Locks Two-Book...
Save
Provides a comprehensive overview of security engineering. It covers everything from the principles of security to the techniques used to implement secure systems.
Security Engineering and Tobias on Locks Two-Book...
Hardcover
$$$$
Cover image
Hacking: The Art of Exploitation, 2nd Edition
Save
Provides a comprehensive overview of hacking techniques. It covers everything from the basics of hacking to the advanced techniques used by professional hackers.
Hacking: The Art of Exploitation, 2nd Edition
Paperback
$$
Hacking: The Art of Exploitation, 2nd Edition
Kindle Edition
$$
Cover image
The Art of Software Security Assessment
Save
Provides a comprehensive overview of software security assessment. It covers everything from the principles of software security to the techniques used to identify and prevent software vulnerabilities.
Art of Software Security Assessment, The:...
Kindle Edition
$$$
Cover image
Network Security Essentials: Applications and...
Save
Provides a comprehensive overview of network security. It covers everything from the basics of network security to the advanced techniques used to protect networks from attack.
Network Security Essentials: Applications and...
Paperback
$$$
Computer Networks
Save
Provides a comprehensive overview of computer networks. It covers everything from the basics of networking to the advanced techniques used to design and implement complex networks.
Computer Networks: A Systems Approach (The Morgan...
Paperback
$$$
Computer Networks: A Systems Approach (The Morgan...
Hardcover
$$$
Computer Networks, Third Edition: A Systems...
Kindle Edition
$
Computer Networks: A Systems Approach, Fourth...
Hardcover
$$
Computer Networks: A Systems Approach (Morgan...
Hardcover
$$$
Computer Networks: A Systems Approach, Second...
Hardcover
$$
Cover image
Operating System Concepts
Save
Provides a comprehensive overview of operating systems. It covers everything from the basics of operating systems to the advanced techniques used to design and implement modern operating systems.
Operating System Concepts
Paperback
Check
Operating System Concepts
Kindle Edition
Check
Cover image
Advanced Programming in the UNIX Environment
Save
Provides a comprehensive overview of advanced programming in the Unix environment. It covers everything from the basics of Unix programming to the advanced techniques used to develop complex Unix applications.
Advanced Programming in the UNIX Environment...
Kindle Edition
$$
Advanced Programming in the Unix Environment
Hardcover
$$
Advanced Programming in the UNIX® Environment, 2/e...
Paperback
$$
C Programming Language, 2nd Edition
Save
Provides a comprehensive overview of the C programming language. It covers everything from the basics of C programming to the advanced techniques used to develop complex C programs.
C Programming Language, 2nd Edition
Paperback
Check
C Programming Language, 2nd Edition
Kindle Edition
Check
Cover image
Data Structures and Algorithms in Java
Save
Provides a comprehensive overview of data structures and algorithms in Java. It covers everything from the basics of data structures and algorithms to the advanced techniques used to develop complex Java programs.
Data Structures and Algorithms in Java
Paperback
$$$$
Data Structures and Algorithms in Java, 6th Edition
Kindle Edition
$$$
Cover image
Computer Organization and Design RISC-V Edition
Save
Provides a comprehensive overview of computer architecture. It covers everything from the basics of computer architecture to the advanced techniques used to design and implement modern computer systems.
Computer Organization and Design RISC-V Edition
Paperback
Check
Computer Organization and Design RISC-V Edition
Kindle Edition
Check
Cover image
Cryptography and Network Security: Principles and...
Save
Provides a comprehensive overview of cryptography and network security. It covers everything from the basics of cryptography and network security to the advanced techniques used to develop and implement secure networks.
Cryptography and Network Security: Principles and...
Paperback
$$$

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Course image
Time
365 hours
Level
Intermediate
Via
Pluralsight
Instructor
Mike Halsey
Language
English
Good to know
Designed for supporting local and hybrid workers anywhere on PCs from your organization or a user’s own device
Exploration of advanced issues within the Windows registry and file systems
Teaches strategies for navigating various Windows 11 problem scenarios
Provides techniques for removing malware and ransomware attacks
Taught by industry professionals
Share and help others discover this course.
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