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A.W. Lukens
and
Oxana Trotsenko
Every element of this course is focused on preparing you to understand yourself and how you lead. Your clarity comes from your heart, your intuition, and your mind. At the end of the day, the way you lead has to come from who you are. It will be up to you to figure this out for yourself.
Read more
Every element of this course is focused on preparing you to understand yourself and how you lead. Your clarity comes from your heart, your intuition, and your mind. At the end of the day, the way you lead has to come from who you are. It will be up to you to figure this out for yourself.
Read more
Every element of this course is focused on preparing you to understand yourself and how you lead. Your clarity comes from your heart, your intuition, and your mind. At the end of the day, the way you lead has to come from who you are. It will be up to you to figure this out for yourself.
In this course, we will be joined by the United Airlines former Chairman and CEO, Oscar Munoz. Here, he will share personal lessons of becoming an influential business leader who has successfully worked through some of the toughest cross-functional collaboration scenarios. These range from delivering unprecedented profits at CSX, to turning around United Airlines, to leading the negotiations between the airline industry and Federal Government during COVID-19 pandemic, just to name a few. In each of these cases, he brought people together and led with an approach that we don’t often see in business by leading with his heart. This is who Oscar is.
Join me in this course to discover how to become an inspiring and impactful leader by learning Oscar’s approach and the lessons he’s learned to become the leader he is today.
Register for this course and see more details by visiting:
OpenCourser.com/course/n6rkk1/mastering
What's inside
Syllabus
That’s what I do, it’s not who I am
The path to success is not an easy one. However, it comes down to the choices we make in life. Even when dealt an unfavorable hand, we can choose to persevere. Through sacrifice, learning, and willingness to grow and evolve, we can choose to claim our own agency.
In this module, you will learn how a former United Airlines’ CEO overcame challenges of his upbringing and became a successful prominent business leader. Here, Oscar will share how he deals with fear, his inner critic, feedback, and letting go of control.
Read more
Syllabus
That’s what I do, it’s not who I am
The path to success is not an easy one. However, it comes down to the choices we make in life. Even when dealt an unfavorable hand, we can choose to persevere. Through sacrifice, learning, and willingness to grow and evolve, we can choose to claim our own agency.
In this module, you will learn how a former United Airlines’ CEO overcame challenges of his upbringing and became a successful prominent business leader. Here, Oscar will share how he deals with fear, his inner critic, feedback, and letting go of control.
Read more
Axioms
As we evolve as leaders, we define a key set of universal principles that guide the way we behave. These are our personal mantras that withstand the test of time and pressure.
In this module, Oscar Munoz will share his axioms or mantras that have become synonymous with the way he leads and collaborates.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Teaches learners to become inspiring leaders by understanding themselves better
Examines real-world examples of effective leadership by a former United Airlines CEO
Presents a unique perspective on leadership that emphasizes emotional intelligence and intuition
Guides learners in developing their own personal mantras and guiding principles for leadership
Provides a strong foundation for learners who are new to leadership or seeking to enhance their skills
Requires learners to engage with personal growth and self-reflection, which may not be suitable for all learners
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Mastering the Art of Cross-Functional Collaboration with these
activities:
Review classic books and articles on leadership
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Expand your foundational knowledge and gain insights from timeless works.
Browse courses on
Leadership Theories
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Explore recommended reading lists or ask for suggestions
-
Read and take notes on key concepts
Practice writing and delivering presentations
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Develop your communication abilities and prepare to confidently share your ideas.
Browse courses on
Presentation Skills
Show steps
-
Join a public speaking group or Toastmasters
-
Practice your presentation in front of a mirror or with a friend
Explore TED Talks and podcasts on leadership
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Gain insights from experts and be inspired by real-world leadership examples.
Browse courses on
Thought Leadership
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-
Search for TED Talks and podcasts on leadership
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Listen to and take notes on the key takeaways
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Seek out a mentor in the field of leadership
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Connect with an experienced leader and benefit from their wisdom and guidance.
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Mentorship
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Identify potential mentors in your network or through professional organizations
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Reach out and build a relationship
Create a personal leadership development plan
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Set clear goals and strategies to enhance your leadership abilities and personal growth.
Browse courses on
Self-Leadership
Show steps
-
Identify your strengths and areas for improvement
-
Research and learn about leadership models and techniques
-
Set specific, measurable, achievable, relevant, and time-bound goals
-
Develop a plan of action with timelines and milestones
Engage in peer-to-peer mentoring and support
Show steps
Connect with peers, share experiences, and learn from each other's perspectives.
Browse courses on
Mentorship
Show steps
-
Reach out to other learners in the course or in similar fields
-
Set up regular meetings for support and knowledge sharing
Attend a leadership workshop or conference
Show steps
Immerse yourself in a focused learning environment and connect with industry professionals.
Browse courses on
Leadership Development
Show steps
-
Research and identify relevant workshops or conferences
-
Register and attend the event
Participate in a leadership challenge or competition
Show steps
Test your abilities, receive feedback, and gain recognition in a competitive setting.
Browse courses on
Leadership Skills
Show steps
-
Seek out and identify relevant challenges or competitions
-
Prepare and submit your application
Write a blog or article on a leadership topic
Show steps
Reflect on what you have learned and share your insights to reinforce understanding.
Browse courses on
Thought Leadership
Show steps
-
Choose a specific topic you want to write about
-
Research and gather information
Review classic books and articles on leadership
Show steps
Expand your foundational knowledge and gain insights from timeless works.
Browse courses on
Leadership Theories
Show steps
Show steps
Show steps
- Explore recommended reading lists or ask for suggestions
- Read and take notes on key concepts
Practice writing and delivering presentations
Show steps
Develop your communication abilities and prepare to confidently share your ideas.
Browse courses on
Presentation Skills
Show steps
Show steps
Show steps
- Join a public speaking group or Toastmasters
- Practice your presentation in front of a mirror or with a friend
Explore TED Talks and podcasts on leadership
Show steps
Gain insights from experts and be inspired by real-world leadership examples.
Browse courses on
Thought Leadership
Show steps
Show steps
Show steps
- Search for TED Talks and podcasts on leadership
- Listen to and take notes on the key takeaways
Six other activities
Expand to see all activities and additional details
Show all nine activities
Seek out a mentor in the field of leadership
Show steps
Connect with an experienced leader and benefit from their wisdom and guidance.
Browse courses on
Mentorship
Show steps
Show steps
Show steps
- Identify potential mentors in your network or through professional organizations
- Reach out and build a relationship
Create a personal leadership development plan
Show steps
Set clear goals and strategies to enhance your leadership abilities and personal growth.
Browse courses on
Self-Leadership
Show steps
Show steps
Show steps
- Identify your strengths and areas for improvement
- Research and learn about leadership models and techniques
- Set specific, measurable, achievable, relevant, and time-bound goals
- Develop a plan of action with timelines and milestones
Engage in peer-to-peer mentoring and support
Show steps
Connect with peers, share experiences, and learn from each other's perspectives.
Browse courses on
Mentorship
Show steps
Show steps
Show steps
- Reach out to other learners in the course or in similar fields
- Set up regular meetings for support and knowledge sharing
Attend a leadership workshop or conference
Show steps
Immerse yourself in a focused learning environment and connect with industry professionals.
Browse courses on
Leadership Development
Show steps
Show steps
Show steps
- Research and identify relevant workshops or conferences
- Register and attend the event
Participate in a leadership challenge or competition
Show steps
Test your abilities, receive feedback, and gain recognition in a competitive setting.
Browse courses on
Leadership Skills
Show steps
Show steps
Show steps
- Seek out and identify relevant challenges or competitions
- Prepare and submit your application
Write a blog or article on a leadership topic
Show steps
Reflect on what you have learned and share your insights to reinforce understanding.
Browse courses on
Thought Leadership
Show steps
Show steps
Show steps
- Choose a specific topic you want to write about
- Research and gather information
Career center
Learners who complete Mastering the Art of Cross-Functional Collaboration will develop knowledge and skills
that may be useful to these careers:
Project Manager
Project Manager
Project Managers oversee and coordinate the completion of projects from conception to completion. They work closely with team members, stakeholders, and clients to ensure that projects are completed on time, within budget, and to the required quality standards. This course can teach you how to be a better project manager by showing you the importance of communication, collaboration, and attention to detail.
Management Consultant
Management Consultant
Management Consultants help organizations improve their performance. They work closely with clients to identify problems, develop solutions, and implement change. This course can teach you the skills you need to be a successful Management Consultant, such as problem-solving, communication, and an understanding of business principles.
Business Analyst
Business Analyst
Business Analysts help organizations improve their processes and make better decisions. They work closely with stakeholders and team members to identify problems, gather data, and develop solutions. This course can teach you the skills you need to be a successful Business Analyst, such as problem-solving, communication, and data analysis.
Program Manager
Program Manager
Program Managers are responsible for the overall success of a program, which may include multiple projects. They work closely with stakeholders and team members to define goals, develop plans, and track progress. This course can teach you how to be an effective Program Manager by developing your leadership skills and ability to create a culture of collaboration.
Organizational Development Manager
Organizational Development Manager
Organizational Development Managers help organizations improve their performance by developing and implementing programs that focus on employee training, leadership development, and organizational change. This course can teach you the skills you need to be a successful Organizational Development Manager, such as leadership, communication, and an understanding of organizational behavior.
Training Manager
Training Manager
Training Managers are responsible for developing and delivering training programs that help employees improve their skills and knowledge. They work closely with stakeholders and team members to identify training needs and develop and implement effective training programs. This course can help teach you the skills you need to be a successful Training Manager, such as leadership, communication, and an understanding of learning and development principles.
Corporate Social Responsibility Manager
Corporate Social Responsibility Manager
Corporate Social Responsibility Managers are responsible for developing and implementing programs that promote social responsibility in the workplace. They work closely with stakeholders and team members to create a culture of sustainability and giving back to the community. This course can teach you the skills you need to be a successful Corporate Social Responsibility Manager, such as leadership, communication, and an understanding of corporate social responsibility principles.
Compensation and Benefits Manager
Compensation and Benefits Manager
Compensation and Benefits Managers are responsible for developing and administering compensation and benefits programs for employees. They work closely with stakeholders and team members to ensure that these programs are competitive and meet the needs of employees. This course can help teach you the skills you need to be a successful Compensation and Benefits Manager, such as leadership, communication, and an understanding of compensation and benefits principles.
Human Resources Manager
Human Resources Manager
Human Resources Managers help employers find, hire, train, and develop employees. They also work to ensure that employees are treated fairly and that the workplace is a safe and productive environment. If you wish to become a Human Resource Manager, this course can help you understand how to improve your leadership skills and how to build a culture of respect and collaboration that will benefit the entire company.
Product Manager
Product Manager
Product Managers are responsible for the development and launch of new products. They work closely with engineers, designers, and marketing teams to ensure that products meet the needs of customers. This course can help teach you the skills you need to be a successful Product Manager, such as leadership, communication, and an understanding of the product development process.
Diversity and Inclusion Manager
Diversity and Inclusion Manager
Diversity and Inclusion Managers are responsible for developing and implementing programs that promote diversity and inclusion in the workplace. They work closely with stakeholders and team members to create a culture of respect and understanding. This course can teach you the skills you need to be a successful Diversity and Inclusion Manager, such as leadership, communication, and an understanding of diversity and inclusion principles.
Chief Operating Officer
Chief Operating Officer
Chief Operating Officers are second-in-command of a company. They typically handle all day-to-day operations while the CEO focuses on the big picture. This course can help you learn how to be a successful Chief Operating Officer by showing you how to work effectively with others and make quick decisions under pressure.
Recruiter
Recruiter
Recruiters help organizations find and hire qualified employees. They work closely with hiring managers and candidates to identify and assess talent. This course can teach you the skills you need to be a successful Recruiter, such as communication, interpersonal skills, and an understanding of the recruiting process.
Labor Relations Manager
Labor Relations Manager
Labor Relations Managers are responsible for managing relationships between employers and unions. They work closely with both sides to negotiate and administer labor contracts. This course can teach you the skills you need to be a successful Labor Relations Manager, such as negotiation, communication, and an understanding of labor law.
Chief Executive Officer
Chief Executive Officer
As they say, the buck stops at the top. Chief Executive Officers have the ultimate responsibility for the success or failure of a business. In this course, you will learn the secrets of successful business leadership and how to motivate and inspire people. If you seek to become a top executive, this course may be useful in helping you achieve your goals.
For more career information including salaries, visit:
OpenCourser.com/course/n6rkk1/mastering
Reading list
We've selected 15 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Mastering the Art of Cross-Functional Collaboration .
Provides a framework for understanding and overcoming the five common dysfunctions that can plague teams: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results.
Offers a comprehensive guide to personal and professional effectiveness, covering topics such as self-awareness, goal setting, and interpersonal communication.
Save
Explores the importance of building a culture of trust and cooperation within teams, and how leaders can foster this environment by putting the needs of their team members first.
Save
Emphasizes the importance of building trust in the workplace and provides practical strategies for leaders to create a culture of trust and respect.
Provides a framework for having difficult conversations in a constructive and productive manner, which is essential for effective cross-functional collaboration.
Explores the challenges that large organizations face when trying to innovate and adapt to new technologies, which can be particularly relevant for cross-functional collaboration.
Save
Provides a practical guide to implementing plans and strategies effectively, which is crucial for successful cross-functional collaboration.
Save
Helps readers develop their strategic thinking skills and distinguish between good and bad strategies, which is important for effective cross-functional collaboration.
Provides a framework for building and validating new products and services through a process of continuous iteration, which can be valuable for cross-functional collaboration.
Offers practical advice and insights for entrepreneurs and leaders on how to navigate the challenges and obstacles of building a successful business, which can be relevant for cross-functional collaboration.
Save
Explores the key elements of a successful team culture, including trust, communication, and collaboration, which are essential for effective cross-functional collaboration.
Save
Provides insights into human motivation and how to create conditions that foster engagement and productivity, which can be valuable for cross-functional collaboration.
Save
Explores the science of habit formation and how to create and break habits, which can be relevant for developing effective cross-functional collaboration habits.
This classic work of military strategy provides valuable insights into the principles of competition and collaboration, which can be applied to cross-functional collaboration.
Offers practical advice on how to develop leadership skills and become an effective leader, which is essential for successful cross-functional collaboration.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/n6rkk1/mastering
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Effort
2 weeks of study
Level
Introductory
Via
Coursera
Institution
University of Colorado System
Instructors
A.W. Lukens
Oxana Trotsenko
Language
English
This course belongs to a
collection
called
Cross-Functional Collaboration. It's comprised of three courses:
- Facilitating and Leading Cross-Functional Collaboration
- Fundamentals of Cross-Functional Collaboration
- Mastering the Art of Cross-Functional Collaboration (viewing)
Good to know
Teaches learners to become inspiring leaders by understanding themselves better
Examines real-world examples of effective leadership by a former United Airlines CEO
Presents a unique perspective on leadership that emphasizes emotional intelligence and intuition
Guides learners in developing their own personal mantras and guiding principles for leadership
Provides a strong foundation for learners who are new to leadership or seeking to enhance their skills
Requires learners to engage with personal growth and self-reflection, which may not be suitable for all learners
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