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Matthew Pizzi

This briefing is for leaders looking for tips and strategies for leading in the time of crisis. Join Matthew Pizzi as he reviews some behaviors and actions you can take to successfully lead your teams in a time of uncertainty.

The COVID-19 pandemic has displaced businesses and caused disruption at an unprecedented scale. As leaders we must be prepared to lead in challenging situations. Throughout this executive briefing you will review behaviors you should demonstrate and actions you can take to keep team members feeling safe, motivated, and empowered.

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This briefing is for leaders looking for tips and strategies for leading in the time of crisis. Join Matthew Pizzi as he reviews some behaviors and actions you can take to successfully lead your teams in a time of uncertainty.

The COVID-19 pandemic has displaced businesses and caused disruption at an unprecedented scale. As leaders we must be prepared to lead in challenging situations. Throughout this executive briefing you will review behaviors you should demonstrate and actions you can take to keep team members feeling safe, motivated, and empowered.

In this course, Leading through Crisis: Executive Briefing, you will learn what behaviors and actions you need to take as a leader in the time of crisis. First, you will discover five behaviors that you ,use demonstrate. Next, you will learn six actions you should be taking as a leader. Finally, you will explore some tips on how to leader remote teams and work from home. When you’re finished with this course, you will have the skills and knowledge needed to lead in a time of crisis.

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What's inside

Syllabus

Leading Through Crisis

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides strategies for leading teams through uncertain times
Designed for leaders seeking guidance in crisis management
Taught by Matthew Pizzi, a recognized expert in crisis leadership
Covers essential behaviors and actions for effective crisis leadership
Focuses on empowering and motivating team members during challenging times
Includes tips for leading remote teams and working from home

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading through Crisis: Executive Briefing with these activities:
Explore online resources on crisis leadership
Seek out expert insights and guidance through online tutorials on effective leadership during crises.
Show steps
  • Search for online courses or tutorials on crisis leadership.
  • Follow reputable thought leaders and influencers in the field.
  • Utilize online discussion forums to engage with other learners.
Review relevant leadership theories
Review concepts like situational leadership and servant leadership to prepare for the leadership challenges faced during crises.
Browse courses on Leadership Theories
Show steps
  • Read books on leadership theories and their application in different contexts.
  • Attend a workshop on contemporary leadership theories.
  • Review case studies on how leaders successfully navigated crises.
Identify Experienced Crisis Leaders
Enhance your learning by connecting with experienced crisis leaders who can provide guidance and support as you develop your leadership skills.
Show steps
  • Reach out to potential mentors.
  • Ask for advice and perspectives.
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Online Resources on Crisis Leadership
Expand and reinforce your knowledge of leading through crisis by seeking out and following online tutorials and resources.
Show steps
  • Search for articles, videos, and case studies.
  • Attend virtual workshops or webinars.
Attend a virtual leadership support group
Engage with peers in a supportive environment to share experiences and insights on leading during crises.
Show steps
  • Join an online leadership support group.
  • Participate in discussions and ask for guidance from other leaders.
  • Share your own experiences and perspectives to support others.
Peer Discussion: Leadership Strategies for Crisis
Engage with your peers to discuss and share ideas on leading through crisis, exchanging diverse perspectives and experiences.
Show steps
  • Join or form a peer discussion group.
  • Participate in regular discussions.
  • Share your insights and experiences.
Conduct mock crisis simulations
Engage in simulated crisis situations to test your decision-making and leadership abilities, fostering preparedness for real-world challenges.
Show steps
  • Identify a realistic crisis scenario.
  • Assemble a team of stakeholders to participate.
  • Simulate the crisis and have participants respond as they would in a real situation.
  • Debrief after the simulation to analyze performance and identify areas for improvement.
Leadership Plan for Crisis Situations
Solidify your understanding of the course concepts by developing a comprehensive plan for leading through crisis situations.
Show steps
  • Outline your plan.
  • Identify potential crisis scenarios.
  • Establish strategies for each scenario.
Develop a crisis leadership plan
Create a comprehensive plan outlining your approach to leading during crises, ensuring preparedness and effective response.
Show steps
  • Identify potential crisis scenarios and their impact on your organization.
  • Establish clear roles and responsibilities for crisis management.
  • Develop communication strategies for different stakeholders.
  • Plan for resource allocation and support during crises.
  • Review and update the plan regularly to ensure its effectiveness.
Case Analysis: Crisis Leadership Example
Develop a deeper understanding of crisis leadership by analyzing a real-world case and creating a presentation or report on your findings.
Show steps
  • Select a crisis leadership case study.
  • Research and analyze the case.
  • Create a presentation or report sharing your analysis.

Career center

Learners who complete Leading through Crisis: Executive Briefing will develop knowledge and skills that may be useful to these careers:
Chief Executive Officer
In times of crisis, the ability to lead is imperative for Chief Executive Officers. In "Leading through Crisis: Executive Briefing," you will learn crisis-leading behaviors and actions to keep your team safe and productive. This will help you maintain business continuity and keep your company on track.
Operations Manager
As an Operations Manager, you need to be able to navigate workplace challenges and lead during times of uncertainty. "Leading through Crisis: Executive Briefing" teaches behaviors and actions to hold crisis leadership with confidence. These skills are crucial for ensuring smooth operations and maintaining productivity amidst unforeseen circumstances.
Project Manager
Project Managers play a critical role in leading teams, especially in times of crisis. "Leading through Crisis: Executive Briefing" focuses on developing behaviors and actions for successful crisis leadership. These skills will support you in managing uncertainty effectively and ensuring project success.
General Manager
General Managers need robust leadership skills during challenging times. "Leading through Crisis: Executive Briefing" tackles practical guidance and strategies for navigating this role in a crisis and empowering your team to thrive amidst uncertainty.
Human Resources Manager
In times of crisis, Human Resources Managers must provide support and guidance to employees. "Leading through Crisis: Executive Briefing" equips you with the knowledge and skills to handle employee concerns, maintain morale, and ensure a positive work environment during challenging situations.
Chief Operating Officer
As a Chief Operating Officer, you need to ensure organizational stability during crises. "Leading through Crisis: Executive Briefing" empowers you with the behaviors and actions needed for effective crisis leadership, enabling you to navigate challenges, maintain productivity, and drive the organization forward.
Consultant
Consultants are often brought in to provide expert guidance during challenging times. "Leading through Crisis: Executive Briefing" offers valuable insights and strategies for consultants to effectively advise clients on navigating crises and emerging stronger.
Business Analyst
Business Analysts play a critical role in assessing and mitigating risks during crises. "Leading through Crisis: Executive Briefing" provides valuable insights into crisis leadership behaviors and actions, empowering you to support decision-making, analyze potential impacts, and implement effective solutions.
Risk Manager
Understanding crisis leadership is essential for Risk Managers. "Leading through Crisis: Executive Briefing" provides valuable guidance on identifying, assessing, and mitigating risks, ensuring your organization can navigate challenges and maintain resilience.
Executive Director
Executive Directors need to be able to lead their organizations through uncertain times. "Leading through Crisis: Executive Briefing" provides crucial insights and strategies on crisis leadership, enabling you to inspire confidence, maintain stability, and drive the organization towards recovery.
Department Manager
Department Managers are responsible for leading their teams during challenging times. "Leading through Crisis: Executive Briefing" provides practical guidance on crisis management, empowering you to motivate your team, maintain productivity, and ensure the well-being of your employees.
Team Leader
Team Leaders play a vital role in supporting their teams during crises. "Leading through Crisis: Executive Briefing" offers essential insights and strategies for effective crisis leadership, enabling you to inspire, motivate, and guide your team through challenging times.
Supervisor
Supervisors are on the front lines of crisis management. "Leading through Crisis: Executive Briefing" may be helpful in providing practical guidance on crisis leadership, assisting you in supporting your team, maintaining productivity, and ensuring a positive work environment.
Team Member
As a Team Member, you want to understand how to support your leaders and team during crises. "Leading through Crisis: Executive Briefing" may be helpful in providing insights into crisis leadership and team dynamics, empowering you to contribute effectively and support the overall success of your organization.
Intern
For Interns interested in growing their leadership potential, "Leading through Crisis: Executive Briefing" may be helpful in providing foundational insights into crisis management and leadership behaviors. While the course is geared towards senior leaders, it can offer valuable learning experiences for aspiring professionals.

Reading list

We've selected 16 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Leading through Crisis: Executive Briefing.
A research-based guide to crisis leadership, offering strategies and insights for effective decision-making and communication. Particularly valuable as additional reading and for providing background knowledge.
This classic book on leadership provides a framework for understanding the essential qualities of effective leaders. It valuable resource for leaders who want to develop their skills and become more effective in their roles.
Explores the challenges that organizations face when they are faced with disruptive technologies. It provides insights into how leaders can avoid the innovator's dilemma and stay ahead of the competition.
Provides a clear and concise framework for developing and evaluating strategies. It valuable resource for leaders who want to learn how to create effective strategies that will help their organizations achieve their goals.
Explores the role of uncertainty and randomness in the world. It provides insights into how leaders can prepare for and respond to unexpected events.
Builds on the ideas presented in The Black Swan and explores the concept of antifragility. It provides insights into how leaders can create systems and organizations that are resilient to change and uncertainty.
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Explores the two systems of thinking that we use: System 1, which is fast, intuitive, and emotional, and System 2, which is slow, deliberate, and rational. It provides insights into how leaders can make better decisions by understanding the strengths and weaknesses of each system.
This classic book on personal effectiveness provides a framework for living a more fulfilling and productive life. It valuable resource for leaders who want to develop their own skills and become more effective in all areas of their lives.
Provides practical advice on how to have difficult conversations in a productive way. It valuable resource for leaders who want to improve their communication skills and build stronger relationships.
A collection of articles from McKinsey & Company on leading through crises, providing insights into best practices and case studies. Particularly valuable as additional reading and for providing background knowledge.
Explores the importance of emotional intelligence in leadership and success. It provides insights into how leaders can develop their own emotional intelligence and use it to build stronger relationships and achieve better results.
A collection of articles from Harvard Business Review on crisis management, providing insights into leadership, communication, and decision-making. Particularly valuable as additional reading and for providing background knowledge.
Explores the importance of trust in leadership and success. It provides insights into how leaders can build trust and create a more productive and positive work environment.
Tells the story of a team that is struggling to perform. It provides insights into the five dysfunctions that can prevent teams from achieving their goals and how leaders can overcome these dysfunctions.
Explores the importance of organizational health in leadership and success. It provides insights into how leaders can create a healthy work environment and build a more productive and successful organization.
Explores the importance of leadership in creating a successful team. It provides insights into how leaders can inspire their teams and create a culture of trust and cooperation.

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