Management Skills - Team Leadership Skills Masterclass from Udemy

Leadership Skills Training - Lean Management - Culture Change - People Management

Do you want to become a better manager?

Do you want to improve your leadership skills?

This course will help you master core management skills, it is designed for complete beginners, it will you help you overcome challenges that hold you back and help you climb the ladder of success.

You will learn core leadership and people skills and you will learn how to master LEAN Business Process Management.

Everything you need to further your Managerial Career.

This course had been developed and delivered by Stephen Mather - A leading UK management change consultant, trainer, coach and psychologist. He will guide you through the tools and techniques that you need to become a successful manager.

So don't delay - start your journey today.

Topics Covered In The Course:

Module 1 - Management And Leadership:

An Introduction To Management And Leadership
Your Management Philosophy
Being A LEAN Manager
The Forever Learning Manager

Module 2 - Navigating The Course

Overview Of The Course
Who Am I?
Features Of The Course
Applying What You Learn
The Learning Cycle

Module 3 - Becoming An Influential Manager

What It Means To Be Influential
The Behaviour Of Influential People
ADISCO
Why You Need A Vision
Working With SMART Goals
Better Than Buy In
Influencing Attitudes
Communicating To Influence
How Do Influential People Talk?
Body Language
Influence Through Listening
Influencing Your Peers And Boss
Dealing With Difficult People
Opposing Goals Or Narrative
What Do They Fear?
Personal Clashes - The Five Factors
Personality Clashes - Compatibility Is Complex
Talking Their Language
People Watching

Module 4 - The Data Guided Manager

Using Data To Make Good Decisions
The Data Guided Manager Explained
The Data Guided Manager - Further Exploration
Getting Control Of Your Processes
The Different Methods You Can Use To Get Control Of Your Processes
Getting Your Data
Other Types Of Lead Indicators
Choosing KPIs
Analysing The Data
Using The Information
Creating A Data Guided Team

Module 5 - The Everyday Manager

What Sort Of Leader Are You?
The Heartbeat Of Your Role
Using KPIs
Benefits Of Team Meetings
Ten Meeting Musts
Be Available
Communicating By Email
Other Ways To Communicate
Time Management
Managing Performance
Delegation

Module 6 - LEAN Process Management

Introduction To LEAN Management
LEAN As A Way Of Thinking
LEAN Terms And Concepts
Further LEAN Terms And Concepts
The ProPeC Simple Improvement Process
TIM WOODS
Motivation - The Two Flavours
Current State Analysis
Creating A Process Map
An Example Process Flow
Root Cause Analysis - 5 Whys
Root Cause Analysis - Fishbone Diagram
Exploring The Why
FMEA Failure Mode Effects Analysis
Define Your Goal
SMART Goal Setting
Goal Alignment
Identify Actions And Plans
Analysing Potential Ideas
Grid Analysis
Planning Your Change
Understanding Gantt Charts
How To Make A Gantt Chart
Planning Your Control Mechanisms
Implementing Your Change
Keep Your Discipline
Ten Meeting Musts
Action Boards And Issue Logs
The Cost Of Change
Review Processes
The ProPeC Review Process

Module 7 - Training Your Team

What Is Training For?
The Three Box System
Added Value Training
Exploring Added Value Training
Cognitive Learning
Psychomotor Learning
Affective Learning
Training Needs Analysis
Compliance Training
Identifying Training Needs
Pre-course Competency Assessments
How To Choose Training
Cost Free Training
Sheep Dip Or Targeted?
What Is Good Training?
Preparing The Employee
Logistics Planning
Post Course Discussion
Measuring The Effectiveness Of Training
Kirkpatrick Levels

Module 8 - Culture Change Management

Introduction To Culture Change
Why Culture Change Matters
The Impact Of Culture
Positive Goals
Understanding Behavior
Three Ways To Measure Behavior
Behaviorism Explained
Cognitive Psychology Explained
Social Psychology Explained
How Do You Measure A Culture
Using Surveys
Survey Questions
Benefits Of DIY Surveys and On The Shelf Surveys
Benefits Of Using A Consultant
Other Ways To Measure Culture
Measuring Instances Of Behavior
The Semi Structured Interview
Focus Groups And Example Questions
The Down Sides Of Focus Group
Using ProPeC Process For Changing Your Culture
The ProPeC Process Step 1 - The Business Reason
The ProPeC Process Step 2 - Current State Analysis
The ProPeC Process Step 3 - Goals or Objectives
The ProPeC Process Step 4 - Action And Planning
The ProPeC Process Step 5 - Implementing
The ProPeC Process Step 5 - Review
The ProPeC Microscope To Help Action And Planning
Mechanisms For Identifying Actions And Planning
Planning With Gantt Charts
Neuro Logic Levels In Culture Change
Ajzen Theory Of Planned Behavior In Culture Change

Module 9 - Building A Team

Building A Team Introduction
How Does An Effective Manager Deliver
Components Of A Good Team
Defining Roles To Help Deliver Objectives
The Importance Of Vision
Two Islands Getting The Team Involved
Collaboration Is Better Than Buy In
What Are The Indicators Of Good Performance
Identifying A Team's Can, Know And Care
Silo Mentality And Creating Overlap Between Can, Know And Care
Individual Differences
Belbin's Team Roles
Types And Traits Psychometrics
Should I Use Psychometrics?

Module 10 - Better Presentation Skills

Your Reason Why
Getting Your Thinking Right
Understanding The Chimp
Understanding The Intellect
Understanding The Computer
Dealing With The Chimp
An Effective Presentation
AIM - Your Reason For Your Presentation
Creating
Other Word Choices
Tips To Being Understood
How Well Are You Doing?
How Do You Get Better At Presenting
Persuasive Presentations
Key Areas For Motivation
Telling Stories And Using Illustrations
Understanding Modulation
Understanding Gestures
Understanding Visual Aids
Your Call To Action
Sustaining Your Presentation

Module 11 - The Team Lifecycle

Lifecycle Overview
Recruitment Methods
Principles Of Effective Recruitment
Dealing With Poor Performers
Dealing With Grievances
The End Of The Team And Rebirth

Module 12 - Taking Care Of Yourself And The Future Of Management

Keeping Your Head
Building up Resilience
Buckets Of Resources
Training Your Thinking
Maintaining Work Life Balance
When It Is Time For A Change
Using ProPec Improvement Process For Personal Use
Alternatives To Being Employed
The Future Of Management

Join Us

So join us on the other side and learn how to become a successful manager.

What's inside

Learning objectives

This course will help you become a successful team manager.
This course will help you understand how to manage people and get what you want from your team.
This course will help you gain good management skills so you can progress in your career.
You will learn the core skills of management.
Learn how to influence the people around you.

Understand what a data guided manager is.
Understand how to build a team.
You will understand how to use lean tools and techniques to deliver results.
You will learn how to manage culture change.
Understand how to train your team.

This course will help you become a successful team manager.
This course will help you understand how to manage people and get what you want from your team.
This course will help you gain good management skills so you can progress in your career.
You will learn the core skills of management.
Learn how to influence the people around you.
Understand what a data guided manager is.
Understand how to build a team.
You will understand how to use lean tools and techniques to deliver results.
You will learn how to manage culture change.
Understand how to train your team.

Syllabus

In this section you will learn the difference between management and leadership.

Learn the difference between management and leadership.

What is your management philosophy?

What does it mean to be a LEAN manager?

What is an ever learning manager?

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Covers LEAN process management, which is a sought-after skill for managers looking to improve efficiency and reduce waste in their teams and organizations

Explores culture change management, which is useful for managers aiming to foster a positive and productive work environment within their teams

Includes modules on building a team and improving presentation skills, which are essential for effective leadership and communication in a managerial role

Discusses the importance of vision and SMART goals, which are fundamental concepts for managers to set direction and achieve objectives with their teams

Features a section on dealing with difficult people, which is a common challenge for managers and leaders in various professional settings and team dynamics

Emphasizes the use of data to make good decisions, which is increasingly important for managers to drive performance and achieve desired outcomes in today's data-driven world

Reviews summary

Practical team leadership & management

According to learners, this course provides practical advice and actionable insights essential for effective management and improving leadership skills. Many students find the instructor highly engaging and knowledgeable, praising the well-structured modules and clear explanations that make the material easy to follow. The course is particularly well-received by new or aspiring managers seeking a solid foundation and strategies they can apply immediately in their roles. Specific areas like dealing with difficult people, communication techniques, and team building are frequently highlighted as very useful. While broadly positive, some more experienced managers felt certain parts of the content were basic, and a few noted that the production quality could be improved. Overall, it is widely seen as a valuable resource for practical management skills.

Modules are logical and easy to follow.

"The modules are well-structured and easy to follow."

"The structure is logical, and the pace is good."

"The course is quite long, but broken into manageable modules."

"I found the course material well-organized and easy to digest."

Highlights on specific valuable areas.

"The sections on LEAN and dealing with difficult people were particularly useful."

"I particularly liked the modules on communication and influencing others."

"The content on dealing with difficult people and team dynamics was particularly valuable."

"The step-by-step approach to building and managing a team, coupled with effective communication strategies, gave me the confidence..."

Great foundation for new managers.

"Highly recommended for anyone stepping into a management role or looking to improve."

"A solid introduction to leadership skills. ...it's a great foundation."

"It's perhaps better suited for new or aspiring managers rather than seasoned leaders who might already know some of this."

"This course is exactly what I needed to bridge the gap from individual contributor to team leader."

Presenter is knowledgeable and clear.

"The instructor is highly engaging and clearly knows his stuff."

"Fantastic course! Stephen Mather is a brilliant instructor, very clear and concise."

"The instructor provides clear, actionable advice that you can implement straight away."

"I appreciated the clarity and expertise of the instructor."

Strategies can be applied immediately.

"Excellent course, full of practical advice and real-world examples. I've already started implementing some techniques with my team..."

"Fantastic course! ...This course exceeded my expectations and provided actionable insights."

"Very applicable! The concepts and strategies are things I can use immediately in my role."

"Highly recommend this course for its practical focus. The instructor provides clear, actionable advice that you can implement straight away."

"I learned how to use practical tools and strategies that I could apply immediately to my work."

Some issues noted with audio/visuals.

"The video quality could be better, but the content makes up for it."

"Content is alright, but the production value is low. Audio is sometimes inconsistent, and the visuals are basic."

May be too basic for seasoned leaders.

"Some parts felt a bit basic for experienced managers..."

"It's perhaps better suited for new or aspiring managers rather than seasoned leaders who might already know some of this."

"The material itself is a bit generic, covering standard management topics without much new insight. Useful as a refresher maybe, but not revolutionary."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Management Skills - Team Leadership Skills Masterclass with these activities:

Review 'The 7 Habits of Highly Effective People'

Show steps

Provides a strong foundation in effective habits that align with the course's focus on leadership and people management.

View The 7 Habits of Highly Effective People: 30th... on Amazon

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Obtain a copy of 'The 7 Habits of Highly Effective People'.
Read the book, focusing on the application of each habit to team leadership.
Reflect on how these habits can improve your management style.

Review SMART Goal Setting Principles

Show steps

Reinforces understanding of SMART goals, a key concept covered in the course, ensuring you can effectively apply them in team management.

Browse courses on SMART Goals

Show steps

Review the definition of SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
Find examples of well-defined SMART goals.
Practice writing SMART goals for common team objectives.

Implement a LEAN Process Improvement Project

Show steps

Applies LEAN principles learned in the course to a real-world project, solidifying your understanding of process improvement.

Show steps

Identify a process within your team or organization that needs improvement.
Map the current process and identify areas of waste (TIM WOODS).
Implement changes based on LEAN principles and the ProPeC methodology.
Monitor the results and make adjustments as needed.

Four other activities

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Develop a Team Communication Plan

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Applies communication strategies from the course to create a practical plan for improving team communication.

Show steps

Assess current communication methods within your team.
Identify areas for improvement in team communication.
Develop a plan outlining communication channels, frequency, and protocols.
Present the plan to your team and gather feedback.

Create a Presentation on Influential Leadership

Show steps

Synthesizes knowledge on influential leadership from the course and presents it in a clear and engaging format.

Show steps

Review the course materials on influential leadership.
Outline the key concepts you want to cover in your presentation.
Create visually appealing slides with concise information.
Practice your presentation to ensure a smooth delivery.

Review 'Radical Candor'

Show steps

Expands on the course's teachings on feedback and communication, providing a practical framework for building strong team relationships.

View Radical Candor: Fully Revised & Updated Edition... on Amazon

Show steps

Obtain a copy of 'Radical Candor'.
Read the book, focusing on the application of radical candor to team management.
Reflect on how you can implement radical candor in your own leadership style.

Mentor Junior Team Members

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Reinforces your understanding of the course material by teaching it to others and providing guidance.

Show steps

Identify junior team members who could benefit from your mentorship.
Offer to share your knowledge and experience with them.
Provide guidance and support as they work on their projects.
Offer constructive feedback to help them improve their skills.

Career center

Learners who complete Management Skills - Team Leadership Skills Masterclass will develop knowledge and skills that may be useful to these careers:

Team Lead

The role of a Team Lead involves guiding a team to achieve common goals. This course helps one to understand the core skills of management that are essential for this role. You'll learn how to influence team members, build a strong team, and use data to guide decisions, all valuable skills for a Team Lead. The course's emphasis on LEAN techniques further prepares individuals to optimize processes and deliver results as a Team Lead, addressing the need for continuous improvement and efficiency.

See salaries and explore the career path for Team Lead

Continuous Improvement Manager

The Continuous Improvement Manager is responsible for identifying and implementing strategies to enhance efficiency, reduce waste, and improve quality. The course emphasizes LEAN process management, a foundational element for this role. Learning about TIM WOODS and the ProPeC simple improvement process will equip a Continuous Improvement Manager with the tools and methodologies to analyze current state processes and develop action plans for continuous improvement.

See salaries and explore the career path for Continuous Improvement Manager

Project Manager

A Project Manager is responsible for planning, executing, and closing projects successfully. The course provides a strong foundation in LEAN process management, a vital skill for project efficiency. With the ProPeC methodology taught in the course, a Project Manager can systematically improve processes and manage culture change effectively. The focus on SMART goals and action planning will enable a Project Manager to define project goals, align them with business objectives, and create actionable plans for success.

See salaries and explore the career path for Project Manager

General Manager

A General Manager is responsible for overseeing all aspects of a business unit or organization, including operations, sales, and marketing. The course emphasizes core management skills, people skills, and LEAN business process management, all essential for a General Manager. By participating in this course, you’ll learn to manage culture change, train a team, and use LEAN tools to deliver results. The course helps a General Manager to enhance their managerial career and overcome challenges.

See salaries and explore the career path for General Manager

Business Consultant

As a Business Consultant, one's role is to advise organizations on how to improve their performance and efficiency. This course emphasizes LEAN management and culture change, which are critical components of successful business consulting. The course introduces tools and techniques for effective management, providing a practical understanding of how to implement positive changes within an organization, much like a Business Consultant would do. The ProPeC simple improvement process taught in the course is a structured approach to problem solving that will be valuable.

See salaries and explore the career path for Business Consultant

Management Analyst

A Management Analyst, often requiring a master's degree, studies an organization's operations, identifying ways to improve efficiency and effectiveness. This course emphasizes LEAN process management, a key tool for a Management Analyst. By understanding LEAN terms and concepts, a Management Analyst gains a strong foundation for analyzing processes and recommending improvements. With the ProPeC simple improvement process, a Management Analyst can systematically identify and address inefficiencies.

See salaries and explore the career path for Management Analyst

Change Management Consultant

The primary function of a Change Management Consultant is to guide organizations through periods of transition, ensuring smooth adoption of new processes or technologies. This course provides a deep dive into culture change management, equipping one with the tools to measure and influence organizational behavior, like a Change Management Consultant would do. The ProPeC process is particularly relevant, offering a structured approach to implementing and reviewing cultural changes, thus improving the success of change initiatives.

See salaries and explore the career path for Change Management Consultant

Program Manager

A Program Manager is responsible for overseeing a group of related projects to achieve strategic goals. This course gives one core management skills and LEAN business process management techniques, which are essential for a Program Manager. By using the course, one can learn how to manage culture change, build teams, and influence stakeholders, all crucial for program success. A Program Manager may be able to streamline operations and deliver results more effectively after this course.

See salaries and explore the career path for Program Manager

Operations Manager

An Operations Manager oversees the daily activities of a company, aiming for efficiency and productivity. This course may be useful for those wanting to improve their understanding of LEAN management, which is directly applicable to streamlining operations. The emphasis on data guided decision making throughout the course will aid an Operations Manager in analyzing data to identify areas for improvement and to create a data guided team. The course content on process management will significantly benefit an Operations Manager.

See salaries and explore the career path for Operations Manager

Executive Director

The Executive Director is responsible for overseeing an organization's mission and strategy. The course emphasizes leadership skills, strategic thinking, and culture management, which are core to an Executive Director's success. By participating in this course, you’ll learn how to create a vision, influence attitudes, and communicate effectively, essential skills for inspiring and guiding an organization. The course prepares an Executive Director to navigate complex challenges and drive positive change through effective leadership.

See salaries and explore the career path for Executive Director

Area Manager

An Area Manager is responsible for overseeing operations within a specific geographic area, driving sales and ensuring customer satisfaction. Given the focus on management and leadership skills, this course may be useful for an Area Manager. The course equips one with tools to become an influential manager, create data guided teams, and manage processes effectively. An Area Manager would benefit from the course's content on communication, team building, and performance management to achieve operational excellence.

See salaries and explore the career path for Area Manager

Human Resources Manager

The role of a Human Resources Manager involves overseeing employee relations, performance management, and organizational development. By learning about building a team and managing the team lifecycle, this course might be helpful. The course also touches on dealing with difficult people, managing performance, and understanding individual differences, which are valuable skills for a Human Resources Manager. The principles of effective recruitment covered in the course will also aid them.

See salaries and explore the career path for Human Resources Manager

Quality Assurance Manager

A Quality Assurance Manager is responsible for ensuring that products or services meet certain standards and requirements. The course emphasizing LEAN process management, particularly the focus on identifying and eliminating waste, will be very helpful to a Quality Assurance Manager. The course gives one the tools to manage processes effectively and improve overall quality. A Quality Assurance Manager would benefit from the course's content on data driven decision making and root cause analysis.

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Training Manager

A Training Manager is responsible for designing and delivering training programs to enhance employee skills and knowledge. This course provides insights into training needs analysis, identifying training needs, and measuring the effectiveness of training, all essential for a Training Manager. The course also covers cognitive, psychomotor, and affective learning, helping a Training Manager understand different learning styles and tailor programs accordingly. This course may also be useful when considering compliance training.

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Business Development Manager

A Business Development Manager focuses on identifying and pursuing new business opportunities to drive growth. The course may be useful because it helps one influence people, work with goals, and manage processes effectively. The emphasis on communication and presentation skills further prepares a Business Development Manager to articulate value propositions and build strong relationships with clients. The skills gained throughout the course will improve their managerial career.

See salaries and explore the career path for Business Development Manager

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Management Skills - Team Leadership Skills Masterclass.

Radical Candor: Fully Revised & Updated Edition

Save

Scott's book advocates for a management style that balances direct feedback with genuine care for employees. It provides practical advice on how to give and receive feedback effectively, build strong relationships, and create a culture of open communication. This aligns well with the course's emphasis on people skills and influencing others. is commonly used by industry professionals.

Radical Candor: Fully Revised & Updated Edition: Be...

Hardcover

Radical Candor: Fully Revised & Updated Edition: Be...

Kindle Edition

The 7 Habits of Highly Effective People

Save

Provides a holistic, integrated, principle-centered approach for solving personal and professional problems. Covey introduces a step-by-step guide for living with fairness, integrity, honesty, and human dignity. It's a foundational text for anyone looking to improve their leadership and management skills, providing a strong base for the concepts covered in the course. This book is more valuable as additional reading, providing a broader perspective on effectiveness.

The 7 Habits of Highly Effective People: 30th...

Hardcover

Management Skills - Team Leadership Skills Masterclass

What's inside

Learning objectives

Syllabus

Traffic lights

Save this course

Reviews summary

Practical team leadership & management

Activities

Career center

Reading list

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