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Managing Social and Human Capital

This course is a part of Business Foundations, a 6-course Specialization series from Coursera.

People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization.

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University of Pennsylvania

Rating 4.4 based on 230 ratings
Length 5 weeks
Effort 2-3 hours per week
Starts Mar 9 (next week)
Cost $95
From University of Pennsylvania via Coursera
Instructors Michael Useem, Peter Cappelli
Download Videos On all desktop and mobile devices
Language English
Subjects Social Sciences Science Business
Tags Social Sciences Life Sciences Business Psychology Leadership And Management

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What people are saying

According to other learners, here's what you need to know

case studies in 15 reviews

The case studies in the course are exemplary.

The case studies used are very nicely explained.

Professors Cappelli and Useem have discussed several good case studies in this course.

older materials, older case studies and examples.

Introduces a great range of ideas with real world case studies.

I learned a lot and I totally recommend it, Valuable case studies and excellent walk-through by the professors.

Thanks to the Professors and their case studies!

Excellent and memorable case studies.

Really loved the case studies involved.

awesome Excellent case studies for the course material A very engaging look at managing teams and the handling the various challenges involved.

While the case studies in the course are quite interesting, a lot of improvements can be made...

very informative Basics This is a good course where you could learn a lot about management in case studies.

The content was brief but very relevant to the course, the examples and case studies discussed were also really good!

Although I'd wish there was some more content/assignment in the form of case studies etc.

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human capital in 10 reviews

This entire course -- if you can call it that -- on Managing Social and Human Capital could be summarized in about 2 pages.

The lesson is short and I don't have any clue for the big picture of the managing human capital.

Great course for learning how the social and human capital works!

Highly recommend to anyone who is looking for an quick guidance to Managing Social and Human Capital.

Overall, a great course to learn about managing human capital.

This course provides a great insight into the basics of efficient management of Human capital - as humans/people are the only factor of production with legal rights so management of human resources becomes a vital issue along with social norms attached to it.All in all, a very good course to build a foundation.

One of the best course on HR and give a good understanding of managing social and human capital.

Wharton's Managing Social and Human Capital provides valuable insights and good foundation for any manager / person to further or update their understanding on the latest development on human / social behaviour in an organisational context.

Great insights about organizational behaviour and management of human capital.

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enjoyed this course in 6 reviews

Very Good for Beginners really enjoyed this course...the stories that were paired with the theories are extremely memorable and helpful.

I really enjoyed this course.

Thoroughly enjoyed this course - more than I thought I would.

Really enjoyed this course.

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very interesting in 8 reviews

Great course with very interesting topics.

The material was easily digested and was very interesting.

It was a very interesting course.

Very interesting course that could be useful for many scenarios!

This course was very interesting!

This module has been very interesting.

Some very interesting and nuanced examples to help elucidate human behaviour and management tactics.

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real life in 7 reviews

Teachers present a lot of anecdotes but few real-case data Great professors, very much engaging and providing examples from real life.

I'd love to meet the profesors in real life!

The introduction may seem a little slow, but you swiftly take us deep into the real life of managing people and the trip is a great big 8.

Best thing is that they provide good real life examples about the issues they discuss.

Learning from real life examples made more sense.

a lot of real life examples....

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so much in 6 reviews

Thank you so much for sharing your knowledge!

The professors are very good, giving relevant examples and I learned so much from them!

Thanks so much Dr. Useem and Dr. Cappelli.

The second one, not so much.

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decision making in 5 reviews

For an MBA student to understand the decision making process at the highest level and to gain right decision making approach this course is a must .

Course provides a good overview of managerial decision making, change management and human resource management.

I find examples of decision making very useful and interesting.

Helped me understand examples of both good and bad kinds of job design, decision making and systems change Insightful and well put together.

The course-work contained a great variation of real world examples in regards to leadership and decision making.

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mike useem in 5 reviews

Thank you so Much to Professor Mike Useem and Professor Peter Capelli for sharing their knowledge and expertise and simplifying the course material to bring it to a level which was easily understandable and enjoyable.

Both lecturers, but especially Mike Useem, are very good speakers, which bring across their expertise and enthusiasm for the topic.

While it is great to see lectures by Peter Capelli and Mike Useem, the depth of the material stays quite at the surface.

Lectures of Peter Capelli and Mike Useem were very useful.

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Careers

An overview of related careers and their average salaries in the US. Bars indicate income percentile.

People Services Coordinator $40k

People Advocate $47k

People Coordinator $47k

People Services Specialist $53k

People Support Generalist $60k

People Relations Specialist $61k

People Services Generalist $63k

People Operations Analyst Lead $74k

Head of People Operations $83k

People Resources Representative $92k

Senior People Analyst $94k

People Potential Partner - Eastern US $175k

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Coursera

&

University of Pennsylvania

Rating 4.4 based on 230 ratings
Length 5 weeks
Effort 2-3 hours per week
Starts Mar 9 (next week)
Cost $95
From University of Pennsylvania via Coursera
Instructors Michael Useem, Peter Cappelli
Download Videos On all desktop and mobile devices
Language English
Subjects Social Sciences Science Business
Tags Social Sciences Life Sciences Business Psychology Leadership And Management

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