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Luke Bartsch
and
Thomas Kerr
- Introduction to telephone teaching
- Lesson types and needs analysis
- Structures and strategies
Register for this course and see more details by visiting:
OpenCourser.com/course/odc5uz/10
What's inside
Learning objective
Our telephone teaching module provides lots of information on how to teach students remotely.
Our telephone teaching module provides lots of information on how to teach students remotely.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides core concepts for teaching remotely, including phone techniques
Introduces different lesson types, catering to various teaching needs
Develops teaching structures and strategies, enhancing lesson delivery
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Save 10-hour Telephone Teaching to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in 10-hour Telephone Teaching with these
activities:
Review basic telephone communication skills
Show steps
Refreshes and strengthens fundamental telephone communication skills.
Browse courses on
Telephone Communication
Show steps
-
Review the principles of effective communication.
-
Practice active listening.
-
Practice clear and concise speaking.
Gather resources and materials for telephone teaching
Show steps
Ensures that necessary materials are available for effective telephone teaching.
Show steps
-
Identify needed resources.
-
Locate and gather resources.
Explore online resources on telephone teaching
Show steps
Provides additional knowledge and insights into telephone teaching.
Show steps
-
Search for online resources.
-
Review and evaluate resources.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Create a lesson plan for a telephone teaching session
Show steps
Develops planning and organizational skills for telephone teaching.
Show steps
-
Identify the learning objectives.
-
Determine the content to be covered.
-
Choose appropriate activities.
-
Plan for assessment.
Record yourself delivering a telephone teaching lesson
Show steps
Provides an opportunity to practice and improve telephone teaching skills.
Show steps
-
Prepare your lesson content.
-
Record your lesson.
-
Review and reflect on your recording.
Practice telephone teaching techniques with a partner
Show steps
Provides an opportunity to practice and receive feedback on telephone teaching skills.
Show steps
-
Find a partner.
-
Take turns teaching and receiving feedback.
Mentor a new telephone teacher
Show steps
Shares knowledge and provides support to a new telephone teacher.
Show steps
-
Find a mentee.
-
Provide guidance and support.
Develop a telephone teaching training program
Show steps
Creates a comprehensive resource for training new telephone teachers.
Show steps
-
Identify the target audience.
-
Determine the content to be covered.
-
Develop the training materials.
Review basic telephone communication skills
Show steps
Refreshes and strengthens fundamental telephone communication skills.
Browse courses on
Telephone Communication
Show steps
Show steps
Show steps
- Review the principles of effective communication.
- Practice active listening.
- Practice clear and concise speaking.
Gather resources and materials for telephone teaching
Show steps
Ensures that necessary materials are available for effective telephone teaching.
Show steps
Show steps
Show steps
- Identify needed resources.
- Locate and gather resources.
Explore online resources on telephone teaching
Show steps
Provides additional knowledge and insights into telephone teaching.
Show steps
Show steps
Show steps
- Search for online resources.
- Review and evaluate resources.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Create a lesson plan for a telephone teaching session
Show steps
Develops planning and organizational skills for telephone teaching.
Show steps
Show steps
Show steps
- Identify the learning objectives.
- Determine the content to be covered.
- Choose appropriate activities.
- Plan for assessment.
Record yourself delivering a telephone teaching lesson
Show steps
Provides an opportunity to practice and improve telephone teaching skills.
Show steps
Show steps
Show steps
- Prepare your lesson content.
- Record your lesson.
- Review and reflect on your recording.
Practice telephone teaching techniques with a partner
Show steps
Provides an opportunity to practice and receive feedback on telephone teaching skills.
Show steps
Show steps
Show steps
- Find a partner.
- Take turns teaching and receiving feedback.
Mentor a new telephone teacher
Show steps
Shares knowledge and provides support to a new telephone teacher.
Show steps
Show steps
Show steps
- Find a mentee.
- Provide guidance and support.
Develop a telephone teaching training program
Show steps
Creates a comprehensive resource for training new telephone teachers.
Show steps
Show steps
Show steps
- Identify the target audience.
- Determine the content to be covered.
- Develop the training materials.
Career center
Learners who complete 10-hour Telephone Teaching will develop knowledge and skills
that may be useful to these careers:
English Language Teacher
English Language Teacher
As an English Language Teacher, you will be responsible for teaching English to students over the telephone. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to plan and deliver effective lessons, how to use different teaching methods and techniques, and how to assess student progress. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Online Tutor
Online Tutor
As an Online Tutor, you will be responsible for providing academic support to students over the telephone. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to plan and deliver effective tutoring sessions, how to use different tutoring methods and techniques, and how to assess student progress. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Customer Service Representative
Customer Service Representative
As a Customer Service Representative, you will be responsible for providing customer service and support over the telephone. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to handle customer inquiries, how to resolve customer issues, and how to build relationships with customers. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Call Center Representative
Call Center Representative
As a Call Center Representative, you will be responsible for providing customer service and support over the telephone. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to handle customer inquiries, how to resolve customer issues, and how to build relationships with customers. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Technical Support Representative
Technical Support Representative
As a Technical Support Representative, you will be responsible for providing technical support to customers over the telephone. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to troubleshoot technical problems, how to resolve customer issues, and how to build relationships with customers. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Account Manager
Account Manager
As an Account Manager, you will be responsible for managing customer accounts and relationships. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to build relationships with customers, how to identify customer needs, and how to develop and implement account plans. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Sales Representative
Sales Representative
As a Sales Representative, you will be responsible for selling products or services over the telephone. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to identify customer needs, how to present product or service benefits, and how to close sales. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Recruiter
Recruiter
As a Recruiter, you will be responsible for finding and hiring new employees. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to write job descriptions, how to screen candidates, and how to interview candidates. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Trainer
Trainer
As a Trainer, you will be responsible for developing and delivering training programs. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to design training programs, how to deliver training sessions, and how to evaluate training effectiveness. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Consultant
Consultant
As a Consultant, you will be responsible for providing advice and guidance to clients. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to gather and analyze information, how to develop recommendations, and how to communicate with clients. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Business Analyst
Business Analyst
As a Business Analyst, you will be responsible for analyzing business needs and developing solutions. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to gather and analyze business requirements, how to develop solution recommendations, and how to communicate with stakeholders. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Project Manager
Project Manager
As a Project Manager, you will be responsible for planning, organizing, and executing projects. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to develop project plans, how to manage project teams, and how to track project progress. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Sales Manager
Sales Manager
As a Sales Manager, you will be responsible for managing a sales team and achieving sales goals. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to develop and implement sales strategies, how to motivate and manage a sales team, and how to track sales performance. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Marketing Manager
Marketing Manager
As a Marketing Manager, you will be responsible for developing and implementing marketing campaigns for a company. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to conduct market research, how to develop marketing strategies, and how to measure marketing effectiveness. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
Human Resources Manager
Human Resources Manager
As a Human Resources Manager, you will be responsible for managing all aspects of human resources for a company. This course will provide you with the skills and knowledge you need to be successful in this role. You will learn how to develop and implement HR policies, how to manage employee relations, and how to recruit and hire new employees. This course will also help you to develop the communication and interpersonal skills that are essential for success in this field.
For more career information including salaries, visit:
OpenCourser.com/course/odc5uz/10
Reading list
We've selected 20 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
10-hour Telephone Teaching.
Provides a comprehensive overview of the principles and practices of teaching English as a foreign language by telephone. It covers topics such as lesson planning, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Provides a comprehensive overview of telephone teaching, including strategies for lesson planning, delivering instruction, and assessing student learning. It valuable resource for anyone who is teaching or planning to teach over the telephone.
Provides practical tips and advice on how to teach English over the telephone. It covers topics such as lesson planning, classroom management, and assessment.
Explores the theoretical and practical aspects of distance education for language teachers. It covers topics such as course design, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Save
Provides a comprehensive overview of the principles and practices of teaching English online. It covers topics such as lesson planning, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Save
Provides a comprehensive overview of the principles and practices of teaching English as a foreign language. It covers topics such as lesson planning, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Provides a comprehensive overview of the principles and practices of teaching English as a foreign language by telephone. It valuable resource for anyone who is teaching or planning to teach English over the telephone.
Provides a comprehensive overview of the principles and practices of language teaching methodology. It covers topics such as lesson planning, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Provides a collection of case studies and examples of telephone teaching in practice. It valuable resource for anyone who is interested in learning more about how to teach over the telephone.
Provides a comprehensive overview of the principles and practices of teaching and learning English as a foreign language. It covers topics such as lesson planning, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Provides a comprehensive overview of the principles and practices of English language teaching. It covers topics such as lesson planning, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Provides a comprehensive overview of the principles and practices of teaching English online. It valuable resource for anyone who is teaching or planning to teach English over the telephone.
Provides a comprehensive overview of the principles and practices of applied linguistics. It covers topics such as lesson planning, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Provides a comprehensive overview of the principles and practices of online teaching. It valuable resource for anyone who is teaching or planning to teach over the telephone.
Provides a comprehensive overview of the principles and practices of language teaching and learning. It covers topics such as lesson planning, materials development, and assessment. This book valuable resource for anyone interested in teaching English by telephone.
Provides a comprehensive overview of the principles and practices of teaching English as a foreign language. It valuable resource for anyone who is teaching or planning to teach English over the telephone.
Provides a comprehensive overview of the principles and practices of language teaching. It valuable resource for anyone who is teaching or planning to teach English over the telephone.
Provides a comprehensive overview of the principles and practices of language teaching methodology. It valuable resource for anyone who is teaching or planning to teach English over the telephone.
Provides a comprehensive overview of the principles and practices of teaching English to speakers of other languages. It valuable resource for anyone who is teaching or planning to teach English over the telephone.
Provides a comprehensive overview of the principles and practices of using technology in language teaching. It valuable resource for anyone who is teaching or planning to teach English over the telephone.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/odc5uz/10
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Effort
1 to 2 hours per week for 5 weeks
Level
Intermediate
Via
edX
Institution
TEFL Org
Instructors
Luke Bartsch
Thomas Kerr
Language
English
Transcript
English
Good to know
Provides core concepts for teaching remotely, including phone techniques
Introduces different lesson types, catering to various teaching needs
Develops teaching structures and strategies, enhancing lesson delivery
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