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Want to create a work environment in which everyone feels seen, heard, and valued?

Diversity and inclusion are more than simply initiatives; they're critical drivers of innovation, trust, and high-performing teams. This diversity and inclusion in the workplace course brings D&I to life with real-world business scenarios and engaging, action-oriented learning.

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Want to create a work environment in which everyone feels seen, heard, and valued?

Diversity and inclusion are more than simply initiatives; they're critical drivers of innovation, trust, and high-performing teams. This diversity and inclusion in the workplace course brings D&I to life with real-world business scenarios and engaging, action-oriented learning.

Different from other training programs, this diversity and inclusion training demonstrates how inclusiveness impacts culture, cooperation, and long-term success. Learn how to detect unconscious prejudice in recruiting, resume screening, and everyday interactions, as well as how to respond to microaggressions in a courteous manner.

Investigate how to promote inclusiveness in team dynamics, conduct D&I audits, and drive change through Employee Resource Groups (ERGs). Whether you're a team member or a leader, you'll learn how to challenge bias, foster accountability, and promote positive change.

In the end, you'll not only grasp the value of diversity and inclusion, but you'll also be able to lead it. Leave with skills for fostering belonging, embracing diversity, and shaping a better workplace.

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What's inside

Syllabus

Module 1: Foundations of Diversity and Bias Awareness
Explore the value of team diversity, the role of inclusion in collaboration, and how to recognize and reduce unconscious bias in workplace decisions.
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Career center

Learners who complete Diversity and Inclusion in the Workplace will develop knowledge and skills that may be useful to these careers:
Diversity and Inclusion Manager
A Diversity and Inclusion Manager champions equity and belonging within an organization, developing and implementing strategies to foster an inclusive workplace culture. This role involves crafting D&I policies, leading initiatives like Employee Resource Groups, and conducting comprehensive D&I audits to assess impact. Professionals in this field strive to create environments where every individual feels seen, heard, and valued, driving innovation and team performance. This course is directly aligned with the core responsibilities of a Diversity and Inclusion Manager, equipping learners to lead D&I efforts. It offers practical insights into detecting unconscious prejudice in processes like recruiting and resume screening, and provides strategies for promoting fairness and accountability. For those aspiring to cultivate belonging and lead positive change in organizational dynamics, this course helps build the foundation for a successful career in this specialized field. This role often benefits from an advanced degree in human resources, organizational leadership, or a related field.
Workplace Culture Strategist
A Workplace Culture Strategist designs and implements strategies to cultivate a positive and inclusive internal environment, aligning an organization's culture with its values. This role focuses on enhancing employee engagement, wellbeing, and fostering a strong sense of belonging for every individual, ultimately improving cooperation and long-term success. The Diversity and Inclusion in the Workplace course is exceptionally relevant. It directly addresses how inclusiveness impacts culture, demonstrating how to drive change and promote positive interactions. Learners gain skills for fostering belonging and embracing diversity, foundational to shaping a better workplace. This course helps one understand the critical role of diversity and inclusion in a thriving organizational culture.
Organizational Development Consultant
An Organizational Development Consultant advises organizations on improving effectiveness through strategy, structure, people, and culture. They diagnose issues, facilitate change, and implement solutions to enhance organizational health and performance, fostering innovation, building trust, and optimizing team dynamics. This course provides an excellent foundation for an Organizational Development Consultant, directly addressing how diversity and inclusion are critical drivers of innovation, trust, and high-performing teams. It offers insights into real-world scenarios, challenging bias, and promoting accountability. For those aiming to drive positive change and ensure long-term success, this course helps integrate D&I principles into strategic organizational improvements. This role often requires an advanced degree.
Human Resources Business Partner
A Human Resources Business Partner works closely with business leaders to align HR strategies with organizational goals, advising on talent management, employee relations, and effectiveness. This role fosters a positive work environment, ensuring fair practices, and supporting employee wellbeing. The Diversity and Inclusion in the Workplace course is highly beneficial for a Human Resources Business Partner, as D&I is central to modern HR practices. It equips learners to detect unconscious prejudice in recruiting and interactions, respond to microaggressions, and conduct D&I audits. Understanding how to foster belonging and drive change through initiatives like ERGs is crucial, making this course essential for any HR professional committed to shaping a better workplace.
Training Consultant
A Training Consultant designs, develops, and delivers learning programs that enhance employee skills, knowledge, and organizational performance. This role often involves needs assessment, curriculum development, and facilitating workshops on a wide range of topics, including critical areas like diversity and inclusion. The Diversity and Inclusion in the Workplace course is particularly valuable for a Training Consultant because it provides highly relevant content and a framework for action-oriented learning. It demonstrates how to bring D&I to life with real-world scenarios and teaches how to challenge bias, promote accountability, and drive positive change through education. For those looking to specialize in impactful workplace training, this course offers the insights needed to create and deliver effective diversity and inclusion training programs.
Learning and Development Specialist
A Learning and Development Specialist designs, develops, and implements training programs that enhance employee capabilities and foster professional growth, supporting organizational objectives. This includes creating content for critical areas like leadership and diversity and inclusion initiatives. The Diversity and Inclusion in the Workplace course is highly relevant, providing a clear framework for understanding and addressing unconscious bias and microaggressions. Its focus on "action-oriented learning" and "real-world business scenarios" directly informs the creation of effective and engaging D&I training. For those seeking to build impactful learning programs that promote fairness, accountability, and belonging, this course helps cultivate the expertise needed to design and deliver essential D&I education.
People Operations Manager
A People Operations Manager optimizes the employee experience and organizational effectiveness through strategic HR, data analysis, and a focus on culture. This role integrates technology and a holistic view of the employee lifecycle to foster a productive and engaging workplace. The Diversity and Inclusion in the Workplace course is highly relevant for a People Operations Manager, addressing foundational elements for building an exceptional employee experience. It emphasizes creating an environment where everyone feels seen, heard, and valued, offering skills for fostering belonging. Understanding how to detect unconscious prejudice, promote fairness, and drive change through ERGs is crucial for making data-driven decisions that build inclusive and high-performing teams.
Talent Acquisition Specialist
A Talent Acquisition Specialist finds, attracts, and onboards qualified candidates, ensuring an equitable and positive candidate experience. This role involves sourcing, screening, and interviewing, with a key focus on identifying diverse talent pools and mitigating bias in hiring. The Diversity and Inclusion in the Workplace course is exceptionally relevant for a Talent Acquisition Specialist because it directly addresses how to "detect unconscious prejudice in recruiting, resume screening, and everyday interactions." It highlights the value of team diversity and the role of inclusion in collaboration. For those committed to building diverse teams and ensuring fair hiring practices, this course provides essential tools to challenge bias and foster accountability.
Change Management Consultant
A Change Management Consultant guides organizations through significant transitions, helping employees adapt to new processes, technologies, or cultural shifts. This role involves strategic planning, communication, stakeholder engagement, and mitigating resistance. Given that D&I initiatives often represent significant cultural shifts, the Diversity and Inclusion in the Workplace course is highly valuable. It teaches how to drive change, foster accountability, and promote positive change, fundamental to successful change management. Understanding how inclusiveness impacts culture and how to lead D&I efforts provides a unique advantage in facilitating organizational transformations that embrace diversity and build more resilient, cooperative teams. This role often requires an advanced degree.
Employee Relations Specialist
An Employee Relations Specialist mediates workplace conflicts, investigates grievances, and ensures fair application of company policies and legal compliance. This role fosters a respectful environment, addressing concerns like harassment or discrimination and promoting positive employee-employer relationships. The Diversity and Inclusion in the Workplace course is highly beneficial for an Employee Relations Specialist. It provides specific skills for responding to microaggressions in a courteous manner and understanding how inclusion impacts cooperation. Learning to promote fairness, challenge bias, and foster accountability are all critical for impartially managing disputes and maintaining a respectful workplace. For those dedicated to ensuring equitable treatment, this course provides essential knowledge for building a harmonious and inclusive environment.
Project Manager
A Project Manager leads and oversees projects from conception to completion, ensuring objectives, deadlines, and budget are met. This requires coordinating diverse teams, managing resources, mitigating risks, and communicating effectively with stakeholders. Success often hinges on strong team dynamics and collaboration. The Diversity and Inclusion in the Workplace course may be useful for a Project Manager. It explores the value of team diversity and the role of inclusion in collaboration, crucial for high-performing project teams. Understanding how to detect unconscious bias in workplace decisions, promote fairness, and foster inclusion in team dynamics can significantly enhance the ability to facilitate effective teamwork and achieve project success with a diverse workforce.
Team Leader
A Team Leader guides and motivates a group towards common goals, overseeing daily work, providing feedback, and resolving team-level issues. This role is directly responsible for fostering a collaborative and supportive team environment where every member feels valued. The Diversity and Inclusion in the Workplace course may be useful for a Team Leader, as it directly addresses promoting inclusiveness in team dynamics and responding to microaggressions. It teaches how to recognize and reduce unconscious bias in workplace decisions and foster accountability. For those aspiring to build high-performing and cohesive teams, this course helps cultivate the skills to create a team environment where everyone feels seen, heard, and valued, enhancing cooperation and overall team success.
Corporate Social Responsibility Specialist
A Corporate Social Responsibility Specialist develops and implements programs enhancing a company's positive impact on society and the environment, aligning business with ethical values. This involves initiatives related to sustainability, community engagement, and fair labor practices, including diversity and inclusion. The Diversity and Inclusion in the Workplace course may be useful. It underscores the value of ensuring everyone feels seen, heard, and valued, fundamental to a company's social responsibility. Learning how to conduct D&I audits, drive change through ERGs, and promote fairness directly supports the creation of an ethically sound and inclusive workplace, strengthening a company's overall CSR profile and contributing to its long-term success.
Internal Communications Specialist
An Internal Communications Specialist crafts and disseminates messages to employees, fostering engagement, ensuring understanding of company news, values, and policies. This role plays a crucial part in shaping organizational culture and ensuring all communications are inclusive and resonate with a diverse workforce. The Diversity and Inclusion in the Workplace course may be useful. It highlights the importance of creating an environment where everyone feels seen, heard, and valued, which directly informs how communications should be structured. Understanding how inclusiveness impacts culture and how to detect unconscious prejudice in everyday interactions helps in crafting messages that avoid bias and promote a sense of belonging, ensuring effective and equitable communication.
Management Consultant
A Management Consultant provides expert advice to organizations to improve their business performance, analyzing problems, developing strategies, and implementing solutions across various functions. The Diversity and Inclusion in the Workplace course may be useful. As D&I is increasingly recognized as a critical driver of innovation and high-performing teams, consultants equipped with this knowledge can offer more comprehensive and forward-thinking solutions. Understanding how inclusiveness impacts culture, cooperation, and long-term success, along with skills for challenging bias and driving positive change, allows a Management Consultant to advise clients on fostering more equitable and effective workplace environments, enhancing their overall strategic impact. This role often requires an advanced degree.

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Diversity and Inclusion in the Workplace.
A recent work by Derald Wing Sue and colleagues, this book focuses on actionable strategies for responding to microaggressions and other forms of bias. It provides practical guidance on how individuals can intervene and challenge bias at both the personal and systemic levels. is particularly useful for developing skills in addressing microaggressions in real-time.
Offers a practical guide to recognizing and addressing microaggressions, using the term 'subtle acts of exclusion' (SAEs). It provides tools and strategies for individuals and organizations to create more inclusive environments. This book is particularly useful for professionals and those seeking actionable steps to mitigate microaggressions in the workplace and other settings. The second edition was published recently, making it a contemporary resource.
Edited by Derald Wing Sue, this volume expands on the concept of microaggressions to include a wider range of marginalized groups and contexts. It delves into the dynamics and impact of microaggressions, offering a deeper understanding of the subject. is valuable for graduate students and researchers, providing a more nuanced perspective on the topic.
Considered a classic, this book explores the characteristics of high-performing teams and provides a framework for understanding different types of teams and their potential. It's valuable for gaining a deeper understanding of what makes teams effective and how to achieve high performance.
Considered a seminal work in the field, this book by Edgar Schein, a pioneer in organizational culture, provides a deep dive into the تعريف (definition), dynamics, and leadership of organizational culture. It is essential reading for graduate students and researchers, offering a foundational understanding and theoretical depth.
Edmondson's research on psychological safety is crucial for understanding how to create an environment where employees feel safe to speak up, take risks, and learn from failure. is essential for fostering innovation and a culture of open communication, particularly relevant for contemporary workplace challenges.
A seminal work in the field, this book provides a research-based framework for designing and leading effective teams. It's particularly valuable for those seeking to deepen their understanding of the structural and leadership factors that influence team performance. This key text for advanced students and professionals in organizational behavior and leadership.
This classic book explores the psychology of racism and the importance of racial identity development. It provides essential context for understanding the experiences of people of color and the impact of racism, including microaggressions, on their lives. is highly recommended for gaining a foundational understanding of race relations and identity.
Explores the science of implicit bias and its impact on our lives and provides strategies for overcoming bias.
Following up on The Five Dysfunctions, this book focuses on the individual characteristics that make someone an ideal team player: humility, hunger, and people smarts. It's highly practical for building and developing teams and complements the understanding of team dynamics by focusing on the individual components.
Explores the concept of white fragility and its impact on racial conversations and provides strategies for overcoming it.
Explores the role of unconscious bias in human behavior. It discusses how our hidden motives can influence our decisions, choices, and interactions with others.
Drawing on military experience, this book explores how large organizations can adopt the principles of small, agile teams to navigate complex environments. It offers a contemporary perspective on leadership and adaptability in teams, making it highly relevant for understanding modern team dynamics in rapidly changing contexts. It's valuable for both students and professionals dealing with organizational complexity.
A widely recognized book in the business world, 'The Oz Principle' offers a framework for achieving results by fostering a culture of accountability. It is particularly useful for understanding organizational accountability and is often referenced in professional development programs. It provides practical steps for individuals and teams.
Drawing on extensive research, this book explores the science of bias and its profound impact on individuals and society. It provides a deep dive into how bias operates and its consequences, offering valuable insights for understanding the roots of microaggressions.
Focuses on the importance of direct and caring feedback in building strong teams and fostering a culture of open communication. It provides practical guidance for improving interpersonal dynamics within teams, addressing a key aspect of team effectiveness highlighted in several of the course titles. It's a popular guide for managers and team leaders.
Tulshyan advocates for an intersectional approach to diversity and inclusion, focusing on creating a workplace where everyone feels a sense of belonging. is crucial for understanding contemporary issues in workplace culture related to DEI and provides actionable strategies for building inclusive environments.
Explores the concept of implicit bias, which is closely related to the unintentional nature of many microaggressions. Understanding hidden biases is crucial for recognizing and addressing microaggressions. While not solely focused on microaggressions, it provides essential background knowledge on the cognitive processes underlying biased behavior.
Sinek explores the importance of leadership in creating a positive and secure workplace culture where employees feel safe and supported. is excellent for understanding the human element of workplace culture and the leader's role in fostering trust and collaboration. It's a popular choice for both aspiring and current leaders.
Introduces the concept of a Deliberately Developmental Organization (DDO), where employee growth and development are deeply integrated into the organizational culture. It offers a transformative perspective on how workplaces can become engines for personal and collective growth, suitable for those looking to deepen their understanding of organizational development.
While focusing on the broader concept of antiracism, this book provides a framework for understanding and actively working against racial inequity. It helps readers identify and dismantle racist policies and ideas, which are often the systemic roots of microaggressions. is crucial for those seeking to move beyond awareness to action.
A widely used textbook in business schools, this book provides a broad overview of organizational behavior, including significant sections on group and team dynamics. It's an excellent resource for gaining a comprehensive understanding of the topic within the broader organizational context. It's a standard text for undergraduate and graduate programs.
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Explores the concept of caste systems and argues that America has a hidden caste system based on race. It provides a framework for understanding how deeply ingrained social hierarchies contribute to various forms of discrimination, including microaggressions. This book offers a broad, historical, and societal perspective.
Provides a foundational understanding of personal and team accountability through compelling combat stories. It's highly relevant for developing a mindset of taking full responsibility, which is crucial for leadership and performance management. While not an academic text, its clear principles are easily applicable in professional settings.
Emphasizes the importance of emotional intelligence for effective leadership. It provides practical tools and techniques for developing self-awareness, managing emotions, and building strong relationships. While it addresses a specific aspect of leadership skills, it is highly relevant to the overall topic.
Emphasizes the importance of emotional intelligence for effective leadership. It provides insights into how leaders can develop self-awareness, empathy, and social skills, making it highly relevant to the topic of Leadership Skills in the context of emotional intelligence.
Bock offers an inside look at Google's innovative HR practices and data-driven approach to building a high-performing culture. is valuable for understanding how a large, successful organization approaches talent management and culture, providing insights into best practices and the impact of data on HR decisions.
Zuboff's critical analysis of how technology companies collect and use personal data raises significant questions about accountability in the digital economy. This crucial read for understanding contemporary issues of corporate accountability and data ethics.
Makes a case for the business benefits of diversity and inclusion and provides practical tips for creating more inclusive workplaces.
Examines the reactions of white people when confronted with discussions about race and racism. Understanding 'white fragility' can be helpful in navigating conversations about microaggressions and addressing defensive responses that may arise. It offers insights into the dynamics of discussing racism and its impact.
Tells the story of a submarine captain who transformed his crew by empowering them and fostering a leader-leader model. It offers a powerful example of how leadership style can dramatically impact team performance and dynamics. It's a compelling read for understanding empowering leadership in teams.
Introduces the concept of 'color-blind racism,' arguing that the avoidance of race as a topic actually helps perpetuate racial inequality. This framework is highly relevant to understanding how individuals may dismiss or minimize the impact of microaggressions by claiming to not see race. It provides critical insights into contemporary forms of racism.
Addresses the gap between our intentions and our impact, particularly in the context of systemic bias. It encourages readers to move from being 'good people' to 'good-ish people' who are actively working against bias. This perspective is helpful in understanding why well-intentioned individuals may still commit microaggressions and how to do better.
A practical guide offering tips and strategies for leading virtual teams effectively. It addresses the specific communication and collaboration challenges faced by geographically dispersed teams, providing actionable advice for leaders. It's a valuable resource for anyone managing or working in a virtual team setting.
Friedman uses research from psychology and neuroscience to offer actionable strategies for creating a highly engaging and productive workplace. provides a science-backed approach to improving employee motivation, creativity, and overall well-being, contributing to a positive culture.
This seminal work examines the history of racial caste in the United States and argues that the current system of mass incarceration functions as a new form of social control. While not directly about microaggressions, it provides essential historical and systemic context for understanding the broader landscape of racial inequality in which microaggressions occur.
Explores the concept of employee experience and its impact on engagement, performance, and innovation. It provides a framework for organizations to intentionally design an environment that fosters positive employee journeys, highly relevant to contemporary discussions on workplace culture.
Provides valuable communication skills for navigating high-stakes discussions and resolving conflict within teams. It's highly relevant to the conflict management aspects of team dynamics and complements the understanding of interpersonal interactions in teams. It's a widely recommended resource for improving communication skills.
Focuses on unconscious bias and its impact on our interactions. It provides practical strategies for identifying and addressing personal biases, which is directly relevant to reducing the occurrence of unintentional microaggressions. This book good resource for individuals and organizations working on bias reduction.
This edited collection brings together philosophical perspectives on microaggressions, offering intersectional analyses and engaging with various dimensions of oppression. It provides a rich and complex understanding of microaggressions from diverse philosophical viewpoints. is valuable for advanced study and exploring contemporary academic discussions.
Explores the concept of 'mattering' and how leaders can create a culture where employees feel seen, valued, and connected. It's relevant for fostering employee engagement and belonging, addressing a key aspect of a positive workplace culture.

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