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Junko TAKAGI
Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.
Register for this course and see more details by visiting:
OpenCourser.com/course/royydi/diversity
What's inside
Syllabus
Hi Diversity!
Welcome to the start of your learning journey! In this first module, you will start to familiarise yourself with diversity concepts and their relevance in the workplace. First, you will learn about why diversity and inclusion are important for firms, and about the historical development of diversity and inclusion in management. Next, you will be introduced to key diversity-related concepts and issues. Then, you will discover facts and figures for five diversity categories and the challenges that firms are facing to promote the inclusion of these diversity elements into the workplace. By the end of this module, you will have a clear understanding of diversity concepts and their application to different diversity categories.
Read more
Syllabus
Hi Diversity!
Welcome to the start of your learning journey! In this first module, you will start to familiarise yourself with diversity concepts and their relevance in the workplace. First, you will learn about why diversity and inclusion are important for firms, and about the historical development of diversity and inclusion in management. Next, you will be introduced to key diversity-related concepts and issues. Then, you will discover facts and figures for five diversity categories and the challenges that firms are facing to promote the inclusion of these diversity elements into the workplace. By the end of this module, you will have a clear understanding of diversity concepts and their application to different diversity categories.
Read more
Categorization and Diversity Perceptions
Now that you have a solid understanding of diversity and inclusion concepts, this second leg of the learning journey is all about you within an increasingly diversified social context. This module introduces you to how cognitive processes such as social categorization impact what we see and how we react to our social environment. It will help you understand your own and others' perceptions and reactions to difference. By the end of this module, you will have acquired conceptual tools and experiential data in order to analyse your reactions in social interactions in the workplace.
Disrupting with Diversity
In the previous module, you honed in on your diversity reflexes by first understanding categorization processes, then applying them to your own experiences. In this module, you will go from the individual to the firm setting, and explore the diversity processes that we encounter in organizations. You will be introduced to a method for mobilizing the disruptive force of diversity by building on the self-knowledge that you have acquired in the previous session. You will see how diversity can be leveraged to make us think about how we think, and how it can help us to expand our perceptions and understanding. By the end of this module, you will grasp the challenges of implementing inclusion in the workplace and be able to apply the cognitive method to a diversity case.
Diversity and Inclusion around the World
Well done! You are almost there! In this final leg of your learning journey, you will travel to different countries around the world to find out what diversity and inclusion initiatives are being implemented, and to think about their impact. You will also have the opportunity to describe a diversity and inclusion best practice, and thereby develop your skills to look for diversity information in the workplace, to identify diversity and inclusion best practices, and to become more aware of the different inclusion initiatives that are in your professional environment.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides cross-cultural perspectives on the impact of diversity and inclusion initiatives
Emphasizes the importance of understanding cognitive processes in managing diversity
Focuses on the practical application of diversity management principles in the workplace
Requires the learner to engage in self-reflection and analysis of their own experiences with diversity
Leverages case studies and examples to illustrate the challenges and opportunities of managing diversity
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Reviews summary
Workplace diversity skills
Learners say this course offers a well received, introductory look at diversity and inclusion. With insights shared from both professors and classmates, the class covers topics like engaging assignments, international perspectives, and unconscious biases. These lessons help equip learners with the skills they'll need to create a more inclusive workplace, which they say is one of the most valuable outcomes. However, a few students who took the course say that the language used sometimes leaned toward difficult exams assuming all learners are young, and that the quizzes could be improved. Overall, reviewers said the course was well-structured and contained material that was both largely positive and thought-provoking.
Uses a mix of videos, readings, quizzes, and assignments to keep you engaged with the material.
"The course was very detailed and structured. I learned alot and enjoyed the activities and videos."
"Very helpful for all professionals. The content is informative and the assignments are interesting."
"I enjoyed the peer review and peer group discussions it made the course more enjoyable."
Provides a global perspective on diversity and inclusion, with examples from around the world.
"A great course from an international perspective. I like how the class used examples from different countries."
"Diversity is truly and universal concept with benefits."
"This course had more to it than I had expected. I learned much and will be able to use what I learned in daily practical applications in my position."
Helps you understand different cultural backgrounds and international perspectives on inclusion.
"I learned so much from a global perspective!"
"It was manageable but thought provoking. It helped improve my skills and make me more prepared for the workforce."
"I really enjoyed the course. It gave great insights both into past Diversity and Inclusion principles and studies as well as current approaches to the work."
"This course really gives a great insight about background of diversity and very good general information and what it means to combine diversity and inclusion."
Helps you develop skills to create a more inclusive workplace, such as empathy, communication, and critical thinking.
"This course provides the required knowledge to support the organizations diversity and inclusion programs. This is a must for all around professionals!"
"I really learned a lot, both from the modules, and also from reading about other people's experiences and case studies."
"Open my eyes for some points that I am already thinking are fine. We are not ready yet, we are receiving wrong messages for a long time and doing so little to fix the gaps. Great Course."
Focuses primarily on foundational concepts and introductory material, which some learners may find too basic.
"Solid introduction. Not quite as strategic or practical as I would have hoped for. More references and reading or case studies would be useful."
Some learners felt that the course made assumptions about their age and experience level.
"I would have like to see more recent examples and information. I only saw one excerpt that was 2010 throughout the entire course."
"D&I is more prevalent than ever now, and having more current statistical information would be helpful to those in and exploring this field."
"I greatly appreciated the content provided in this course and the global perspectives woven throughout the content."
The quality of peer reviews can vary, which can impact the learning experience.
"The course is a great introduction to the topic. You'll get the basic ideas about diversity and inclusion (teaser - that's not the same) and learn the main principles of it."
"Some important names are mentioned in case if you want to start deepening your knowledge"
Some learners noted that some of the course material and examples were outdated.
"This was an interesting course that gave me a deeper understanding of diversity and inclusion in the workplace globally. I believe the content needs to be refreshed and statistics updated."
"There were several videos with audio that was difficult to hear. And there are several links in Week 3 lesson that were dead."
"The information presented was well organized and easy to follow. I really enjoyed the case studies; the subjects of these studies are very relevant in today’s environment."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Diversity and inclusion in the workplace with these
activities:
Read Course Syllabus
Show steps
Grasp the course objectives, structure, assessments, and expectations.
Show steps
-
Review the course syllabus carefully.
-
Note down key dates, deadlines, and topics covered.
-
Familiarize yourself with the course materials and resources.
-
Identify areas where you may need additional support or clarification.
Find a mentor who can guide you on your diversity and inclusion journey
Show steps
Gain valuable insights and guidance from a mentor who has experience in promoting diversity and inclusion.
Show steps
-
Identify potential mentors.
-
Reach out to mentors and express your interest.
-
Build a relationship with your mentor.
-
Seek guidance and advice on diversity and inclusion topics.
Attend diversity and inclusion networking events
Show steps
Expand your network and connect with professionals who are passionate about diversity and inclusion.
Show steps
-
Identify and attend relevant events.
-
Network with other attendees.
-
Follow up with potential connections.
Ten other activities
Expand to see all activities and additional details
Show all 13 activities
Write a blog post or article on a diversity and inclusion topic
Show steps
Share your knowledge and perspectives on diversity and inclusion by writing a blog post or article on a related topic.
Show steps
-
Choose a topic and research.
-
Write a draft.
-
Edit and revise your work.
-
Publish your post or article.
Take a diversity and inclusion simulation
Show steps
Develop your skills in recognizing and addressing bias and discrimination by taking a simulation.
Show steps
-
Identify a relevant simulation.
-
Take the simulation and follow the instructions.
-
Reflect on your experience and identify areas for improvement.
Facilitate a discussion on diversity and inclusion
Show steps
Develop your facilitation skills and deepen your understanding of diversity and inclusion by leading a discussion on the topic.
Show steps
-
Choose a topic for the discussion.
-
Prepare discussion questions and activities.
-
Invite participants and facilitate the discussion.
-
Summarize the key points and takeaways from the discussion.
Diversity Simulation
Show steps
Practice applying diversity concepts and strategies in a simulated environment.
Browse courses on
Inclusive Leadership
Show steps
-
Participate in online or in-person diversity simulations.
-
Engage in role-playing scenarios that challenge your perceptions and biases.
-
Receive feedback and reflect on your performance.
Design a diversity and inclusion training program
Show steps
Build your skills in creating and delivering training programs by designing a program on diversity and inclusion.
Show steps
-
Identify the target audience and their needs.
-
Research best practices in diversity and inclusion training.
-
Develop the content and materials for the program.
-
Pilot the program with a small group.
-
Evaluate the program and make necessary revisions.
Attend a diversity and inclusion workshop
Show steps
Enhance your knowledge and skills in diversity and inclusion by attending a workshop or training program.
Show steps
-
Research and identify relevant workshops.
-
Register and attend the workshop.
-
Actively participate and engage with the content.
-
Reflect on what you have learned and identify areas for improvement.
Explore Diversity Case Studies
Show steps
Gain insights into real-world examples of diversity initiatives and their impact.
Browse courses on
Workplace Diversity
Show steps
-
Research and identify case studies of organizations that have successfully implemented diversity programs.
-
Analyze the case studies to understand the challenges, strategies, and outcomes of these programs.
-
Extract key lessons and best practices that can be applied to your own workplace.
Volunteer with organizations promoting diversity and inclusion
Show steps
Contribute to your community and gain practical experience by volunteering with organizations that promote diversity and inclusion.
Show steps
-
Identify organizations that align with your interests.
-
Apply for volunteer positions.
-
Attend training and follow the organization's guidelines.
-
Participate in volunteer activities.
Develop a Workplace Diversity Plan
Show steps
Apply your knowledge to create a comprehensive plan for fostering diversity in your workplace.
Show steps
-
Conduct a diversity audit to assess the current state of diversity in your organization.
-
Identify key areas for improvement and set goals for increasing diversity.
-
Develop strategies and initiatives to achieve your diversity goals.
-
Create a plan for monitoring and evaluating the effectiveness of your diversity initiatives.
Read 'The Diversity Advantage' by Ibram X. Kendi
Show steps
Gain a deeper understanding of the history and impact of racism and discrimination, and learn strategies for promoting diversity and inclusion in your workplace and community.
View
How to Raise an Antiracist
on Amazon
Show steps
-
Read the book.
-
Take notes and highlight key passages.
-
Reflect on what you have learned.
-
Apply the concepts to your own work and life.
Read Course Syllabus
Show steps
Grasp the course objectives, structure, assessments, and expectations.
Show steps
Show steps
Show steps
- Review the course syllabus carefully.
- Note down key dates, deadlines, and topics covered.
- Familiarize yourself with the course materials and resources.
- Identify areas where you may need additional support or clarification.
Find a mentor who can guide you on your diversity and inclusion journey
Show steps
Gain valuable insights and guidance from a mentor who has experience in promoting diversity and inclusion.
Show steps
Show steps
Show steps
- Identify potential mentors.
- Reach out to mentors and express your interest.
- Build a relationship with your mentor.
- Seek guidance and advice on diversity and inclusion topics.
Attend diversity and inclusion networking events
Show steps
Expand your network and connect with professionals who are passionate about diversity and inclusion.
Show steps
Show steps
Show steps
- Identify and attend relevant events.
- Network with other attendees.
- Follow up with potential connections.
Ten other activities
Expand to see all activities and additional details
Show all 13 activities
Write a blog post or article on a diversity and inclusion topic
Show steps
Share your knowledge and perspectives on diversity and inclusion by writing a blog post or article on a related topic.
Show steps
Show steps
Show steps
- Choose a topic and research.
- Write a draft.
- Edit and revise your work.
- Publish your post or article.
Take a diversity and inclusion simulation
Show steps
Develop your skills in recognizing and addressing bias and discrimination by taking a simulation.
Show steps
Show steps
Show steps
- Identify a relevant simulation.
- Take the simulation and follow the instructions.
- Reflect on your experience and identify areas for improvement.
Facilitate a discussion on diversity and inclusion
Show steps
Develop your facilitation skills and deepen your understanding of diversity and inclusion by leading a discussion on the topic.
Show steps
Show steps
Show steps
- Choose a topic for the discussion.
- Prepare discussion questions and activities.
- Invite participants and facilitate the discussion.
- Summarize the key points and takeaways from the discussion.
Diversity Simulation
Show steps
Practice applying diversity concepts and strategies in a simulated environment.
Browse courses on
Inclusive Leadership
Show steps
Show steps
Show steps
- Participate in online or in-person diversity simulations.
- Engage in role-playing scenarios that challenge your perceptions and biases.
- Receive feedback and reflect on your performance.
Design a diversity and inclusion training program
Show steps
Build your skills in creating and delivering training programs by designing a program on diversity and inclusion.
Show steps
Show steps
Show steps
- Identify the target audience and their needs.
- Research best practices in diversity and inclusion training.
- Develop the content and materials for the program.
- Pilot the program with a small group.
- Evaluate the program and make necessary revisions.
Attend a diversity and inclusion workshop
Show steps
Enhance your knowledge and skills in diversity and inclusion by attending a workshop or training program.
Show steps
Show steps
Show steps
- Research and identify relevant workshops.
- Register and attend the workshop.
- Actively participate and engage with the content.
- Reflect on what you have learned and identify areas for improvement.
Explore Diversity Case Studies
Show steps
Gain insights into real-world examples of diversity initiatives and their impact.
Browse courses on
Workplace Diversity
Show steps
Show steps
Show steps
- Research and identify case studies of organizations that have successfully implemented diversity programs.
- Analyze the case studies to understand the challenges, strategies, and outcomes of these programs.
- Extract key lessons and best practices that can be applied to your own workplace.
Volunteer with organizations promoting diversity and inclusion
Show steps
Contribute to your community and gain practical experience by volunteering with organizations that promote diversity and inclusion.
Show steps
Show steps
Show steps
- Identify organizations that align with your interests.
- Apply for volunteer positions.
- Attend training and follow the organization's guidelines.
- Participate in volunteer activities.
Develop a Workplace Diversity Plan
Show steps
Apply your knowledge to create a comprehensive plan for fostering diversity in your workplace.
Show steps
Show steps
Show steps
- Conduct a diversity audit to assess the current state of diversity in your organization.
- Identify key areas for improvement and set goals for increasing diversity.
- Develop strategies and initiatives to achieve your diversity goals.
- Create a plan for monitoring and evaluating the effectiveness of your diversity initiatives.
Read 'The Diversity Advantage' by Ibram X. Kendi
Show steps
Gain a deeper understanding of the history and impact of racism and discrimination, and learn strategies for promoting diversity and inclusion in your workplace and community.
View
How to Raise an Antiracist
on Amazon
Show steps
Show steps
Show steps
- Read the book.
- Take notes and highlight key passages.
- Reflect on what you have learned.
- Apply the concepts to your own work and life.
Career center
Learners who complete Diversity and inclusion in the workplace will develop knowledge and skills
that may be useful to these careers:
Chief Diversity Officer
Chief Diversity Officer
Chief Diversity Officers are responsible for leading and overseeing diversity and inclusion efforts within an organization. This course will be very useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Chief Diversity Officers to develop the skills needed to effectively lead and manage diversity and inclusion initiatives.
Diversity and Inclusion Manager
Diversity and Inclusion Manager
Diversity and Inclusion Managers are responsible for creating and implementing diversity and inclusion initiatives within an organization. This course will be very useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Diversity and Inclusion Managers to develop the skills needed to effectively manage diversity and inclusion in the workplace.
Human Resources Manager
Human Resources Manager
Human Resources Managers can focus their work on implementing effective diversity and inclusion strategies in the workplace. This course’s focus on managing the workplace paradox between diversity and discrimination makes it a good fit for HR professionals seeking to develop their skills in this area. The course will also be useful for those who wish to motivate a workplace towards innovation through diverse teams, as well as those looking to understand the dynamics of categorization and diversity perceptions.
Equal Employment Opportunity Officer
Equal Employment Opportunity Officer
Equal Employment Opportunity Officers are responsible for ensuring that organizations comply with equal employment opportunity laws and regulations. This course will be useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Equal Employment Opportunity Officers to develop the skills needed to effectively manage diversity and inclusion in the workplace.
Talent Acquisition Manager
Talent Acquisition Manager
Talent Acquisition Managers are responsible for attracting and hiring diverse talent. This course will be useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Talent Acquisition Managers to develop the skills needed to effectively attract and hire diverse talent, as well as create inclusive workplaces.
Employee Relations Manager
Employee Relations Manager
Employee Relations Managers are responsible for managing employee relations, including diversity and inclusion initiatives. This course will be useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Employee Relations Managers to develop the skills needed to effectively manage diversity and inclusion in the workplace.
Organizational Development Manager
Organizational Development Manager
Organizational Development Managers are responsible for developing and implementing organizational change initiatives, including diversity and inclusion initiatives. This course will be useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Organizational Development Managers to develop the skills needed to effectively manage diversity and inclusion in the workplace.
Culture Transformation Consultant
Culture Transformation Consultant
Culture Transformation Consultants are responsible for helping organizations to change their culture, including their diversity and inclusion culture. This course will be useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Culture Transformation Consultants to develop the skills needed to effectively manage diversity and inclusion in the workplace.
Diversity Trainer
Diversity Trainer
Diversity Trainers are responsible for providing diversity training to employees. This course will be useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Diversity Trainers to develop the skills needed to effectively deliver diversity training.
Inclusion Strategist
Inclusion Strategist
Inclusion Strategists are responsible for developing and implementing inclusion strategies for organizations. This course will be useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Inclusion Strategists to develop the skills needed to effectively develop and implement inclusion strategies.
Diversity and Inclusion Advocate
Diversity and Inclusion Advocate
Diversity and Inclusion Advocates are responsible for promoting diversity and inclusion within organizations. This course will be useful for those in this role, as it provides a comprehensive overview of diversity and inclusion concepts, challenges, and best practices. The course will also help Diversity and Inclusion Advocates to develop the skills needed to effectively promote diversity and inclusion.
Sociologist
Sociologist
Sociologists study social behavior and institutions. This includes the study of diversity and inclusion. This course may be useful for Sociologists who wish to specialize in the study of diversity and inclusion. The course will also be useful for Sociologists who wish to understand the dynamics of categorization and diversity perceptions.
Anthropologist
Anthropologist
Anthropologists study human societies and cultures. This includes the study of diversity and inclusion. This course may be useful for Anthropologists who wish to specialize in the study of diversity and inclusion. The course will also be useful for Anthropologists who wish to understand the dynamics of categorization and diversity perceptions.
Psychologist
Psychologist
Psychologists study human behavior and mental processes. This includes the study of diversity and inclusion. This course may be useful for Psychologists who wish to specialize in the study of diversity and inclusion. The course will also be useful for Psychologists who wish to understand the dynamics of categorization and diversity perceptions.
Social Worker
Social Worker
Social Workers help people to overcome social problems. This includes helping people to overcome discrimination and exclusion. This course may be useful for Social Workers who wish to specialize in working with diverse populations. The course will also be useful for Social Workers who wish to understand the dynamics of categorization and diversity perceptions.
For more career information including salaries, visit:
OpenCourser.com/course/royydi/diversity
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Diversity and inclusion in the workplace.
Save
Provides a comprehensive overview of diversity in organizations, covering topics such as the business case for diversity, the different dimensions of diversity, and the challenges and opportunities of managing diversity.
Provides a framework for understanding cultural differences in the workplace. It offers practical advice on how to communicate effectively, build relationships, and negotiate across cultures.
Provides a comprehensive overview of intercultural communication. It covers topics such as the different dimensions of culture, the challenges of intercultural communication, and how to communicate effectively across cultures.
Provides a practical guide to understanding and navigating cultural differences in the workplace. It covers topics such as communication, negotiation, and leadership styles.
Save
Provides a compelling argument for the benefits of diversity and inclusion. It covers topics such as the research on the benefits of diversity, the challenges of creating a diverse and inclusive environment, and how to create a more inclusive workplace.
Save
Provides insights into the cultures of high-performing teams. It shows how leaders can create a culture of inclusion and belonging, which is essential for diversity and innovation.
Save
Provides a look at the experiences of Asian Americans in the workplace. It shows how Asian Americans are often seen as a "model minority," and how this can lead to discrimination and exclusion.
Provides a look at the experiences of Native Americans in the workplace. It shows how Native Americans are often subjected to discrimination and exclusion, and how this can lead to lower wages and fewer opportunities.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/royydi/diversity
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Defining Diversity, Equity and Inclusion in Organizations
Effort
2 hours/week
Level
Introductory
Via
Coursera
Institution
ESSEC Business School
Instructor
Junko TAKAGI
Language
English
Transcripts
Español
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Português
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آذربایجان دیلی
Good to know
Provides cross-cultural perspectives on the impact of diversity and inclusion initiatives
Emphasizes the importance of understanding cognitive processes in managing diversity
Focuses on the practical application of diversity management principles in the workplace
Requires the learner to engage in self-reflection and analysis of their own experiences with diversity
Leverages case studies and examples to illustrate the challenges and opportunities of managing diversity
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