Do you know how to make your workplace a safe & respectful space? Do generational differences in your workplace affect communication, collaboration & productivity? Making everyone in your workplace feel welcome comes down to treating all differences with respect. Being assertive is an excellent way to show respect; it's about being heard & hearing others. Assertive people are seen as excellent communicators that others want to work with. They know how to acknowledge differences, treat everyone with respect, & know what to do when they've make a mistake.
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Do you know how to make your workplace a safe & respectful space? Do generational differences in your workplace affect communication, collaboration & productivity? Making everyone in your workplace feel welcome comes down to treating all differences with respect. Being assertive is an excellent way to show respect; it's about being heard & hearing others. Assertive people are seen as excellent communicators that others want to work with. They know how to acknowledge differences, treat everyone with respect, & know what to do when they've make a mistake.
Do you know how to make your workplace a safe & respectful space? Do generational differences in your workplace affect communication, collaboration & productivity? Making everyone in your workplace feel welcome comes down to treating all differences with respect. Being assertive is an excellent way to show respect; it's about being heard & hearing others. Assertive people are seen as excellent communicators that others want to work with. They know how to acknowledge differences, treat everyone with respect, & know what to do when they've make a mistake.
Course 1: Respect Gender & Sexual DifferencesFoster a safe & respectful workplace by learning how to treat gender & sexual differences with respect.
• Say the Right Thing• Make It Right• Show Respect for All• Be the Change
Course 2: Navigate the 4 Generational WorkplaceUnderstand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.
• Work Across Generations• Focus on People• Learn from One Another
Course 3: Respect Ethnic & Racial DifferencesFoster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.
• Say the Right Thing• Make It Right• Show Respect for All• Be the Change
Course 4: Assert YourselfCommunicate assertively & effectively to address your needs while considering the needs of others to work efficiently & achieve your goals.
• Deal with Difficulties• Be Direct• Identify Your Conflict Management Style
Now with enhanced mobile access, this four course bundle includes dynamic video, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete all courses.
Create a safe & respectful environment for all with these important lessons from Eleventure.
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What's inside
Learning objectives
- Learn from diversity
- Say & do the right things
- Stand up for yourself & others
- Work across generations
- Treat everyone with respect
- Learn from diversity
- Say & do the right things
- Stand up for yourself & others
- Work across generations
- Treat everyone with respect
Syllabus
Course 1 - Respect Gender & Sexual Differences
Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.
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Syllabus
Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.
Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to gender & sexual differences to help you say the right thing.
It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.
Workplace discrimination remains a terrible reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.
Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.
Consider this final piece of advice on the platinum rule as you work to respect gender & sexual differences.
Working in a multigenerational workplace may cause conflict, but it also provides a wealth of learning opportunities for all involved.
The generation you belong to may subtly shape how you view the world. Understand why awareness of your generational viewpoint is a valuable asset to make the most out of your workplace.
Which generation are you a part of? Discover the broad differences between the generations & see where you fall.
Generalizations can lead to misunderstandings & false expectations. Learn how to accommodate age diversity & see your coworkers as unique individuals.
Many organizations partner colleagues together to learn from one another. Consider the different ways you might leverage generational diversity to share knowledge within your team.
Think about this final piece of advice on bringing your team together for monthly learning sessions as you navigate the 4 generational workplace.
Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to racial & ethnic differences to help you say the right thing.
Workplace discrimination remains a reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.
Think about this final piece of advice on the platinum rule as you work to respect racial & ethnic differences in the workplace.
What does it mean to be assertive? Why does it matter if you can assert yourself? Answer these questions & realize the benefits of increasing your skills & confidence to assert yourself in a positive manner.
Let's explore a situation that could make your pulse quicken & trigger an automatic & understandably unpleasant response…. Do you use it? Consider these additional options to get back on course.
Use Transactional Analysis, developed by Dr. Eric Berne, the next time you're in a difficult situation. Understandng the ego state of others & choosing the adult ego response can help you speak assertively – cool, objective & controlled.
Awareness helps but it isn't quite enough. Try these techniques to adjust in the moment for better results. The more you practice them, the easier it gets.
Being assertive might mean sharing information that someone is not going to like. If you don't like to upset people or you who highly values keeping relationships in good terms, this might be hard for you. But when you are in difficult conversations remember to keep to the facts. Avoid sugarcoating & elaborate explanations. Learn how to be direct & respectful.
Think about this final piece of advice on role-playing being assertive with someone you trust as you work to assert yourself.
Good to know
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Reviews summary
Awareness of diversity
The course finishes with a section on assertiveness that provides techniques for standing up for oneself while respecting others.
Students appreciate that the course stresses the importance of treating others with respect and empathy.
The course acknowledges that biases exist and offers tips for recognizing and mitigating your own.
The course reminds learners of the importance of diversity and introduces strategies for working with diverse colleagues.
Activities
Review workplace etiquette fundamentals
Show steps
Reviewing workplace etiquette fundamentals will help you acclimate to the expectations and norms of the professional environment.
Browse courses on
Workplace Etiquette
Show steps
-
Read articles and books on workplace etiquette.
-
Attend a workshop or training on workplace etiquette.
-
Practice appropriate etiquette in everyday interactions.
Review key terms and concepts
Show steps
Refresh your understanding of the key terms and concepts covered in the course.
Show steps
-
Review your course notes and materials
-
Make a list of key terms and concepts
-
Define each term and concept
Seek out mentors who can provide guidance on workplace respect and communication
Show steps
Seeking out mentors who can provide guidance on workplace respect and communication will help you develop the skills and knowledge necessary to navigate the workplace effectively and build strong relationships with colleagues.
Browse courses on
Mentoring
Show steps
-
Identify potential mentors who are experienced in workplace respect and communication.
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Reach out to these mentors and express your interest in learning from them.
-
Schedule regular meetings with your mentors to discuss your learning goals and seek their advice.
Eight other activities
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Show all 11 activities
Follow tutorials on assertiveness and communication skills
Show steps
Following tutorials on assertiveness and communication skills will help you develop the confidence and techniques necessary to communicate effectively and assert yourself in a professional setting.
Browse courses on
Communication Skills
Show steps
-
Identify online tutorials or courses on assertiveness and communication skills.
-
Follow the tutorials and complete the exercises.
-
Practice applying the skills you learn in everyday interactions.
Practice responding to difficult conversations
Show steps
Practicing responding to difficult conversations will help you develop the skills and confidence to navigate these situations effectively and maintain positive relationships with colleagues.
Browse courses on
Communication Skills
Show steps
-
Identify common difficult conversations that may arise in the workplace.
-
Develop scripts for responding to these conversations.
-
Practice these scripts with a colleague or mentor.
Engage in peer discussions on generational diversity
Show steps
Engaging in peer discussions on generational diversity will help you understand the perspectives and experiences of different generations in the workplace and develop strategies for bridging generational gaps.
Show steps
-
Join or start a peer group that focuses on generational diversity.
-
Attend workshops or events on generational diversity.
-
Read articles and books on generational diversity.
Peer review of communication style
Show steps
Get feedback on your communication style from peers to identify areas for improvement.
Show steps
-
Ask a colleague to provide feedback on your communication style
-
Listen actively to their feedback and reflect on their insights
-
Make adjustments to your communication style based on their feedback
Develop a plan for fostering inclusivity in the workplace
Show steps
Creating a plan for fostering inclusivity in the workplace will help you identify and address potential barriers to inclusion and develop strategies for creating a more welcoming and respectful environment for all employees.
Browse courses on
Diversity and Inclusion
Show steps
-
Gather data on the current state of inclusion in the workplace.
-
Identify areas for improvement.
-
Develop specific actions to address the areas for improvement.
-
Implement the actions and track their progress.
Develop a plan for fostering inclusivity
Show steps
Create a plan that outlines strategies for creating a more inclusive and respectful workplace.
Browse courses on
Diversity and Inclusion
Show steps
-
Identify the areas where your workplace can improve inclusivity
-
Research best practices for fostering inclusivity
-
Develop a plan that outlines specific actions and timelines
-
Present your plan to your team or organization
Mentor a junior colleague on workplace diversity and inclusion
Show steps
Mentoring a junior colleague on workplace diversity and inclusion will help you reinforce your own understanding of these topics and contribute to the development of a more inclusive workplace.
Browse courses on
Diversity and Inclusion
Show steps
-
Identify a junior colleague who is interested in learning more about diversity and inclusion.
-
Meet with your mentee regularly to discuss their learning goals and provide support.
-
Provide resources and materials on diversity and inclusion.
Contribute to an open-source project related to diversity and inclusion
Show steps
Contributing to an open-source project related to diversity and inclusion will allow you to apply your skills and knowledge directly to making a positive impact on the workplace.
Browse courses on
Diversity and Inclusion
Show steps
-
Identify an open-source project related to diversity and inclusion that you are interested in contributing to.
-
Join the project community and learn more about the project.
-
Identify a specific task or issue that you can work on.
Review workplace etiquette fundamentals
Show steps
Reviewing workplace etiquette fundamentals will help you acclimate to the expectations and norms of the professional environment.
Browse courses on
Workplace Etiquette
Show steps
- Read articles and books on workplace etiquette.
- Attend a workshop or training on workplace etiquette.
- Practice appropriate etiquette in everyday interactions.
Review key terms and concepts
Show steps
Refresh your understanding of the key terms and concepts covered in the course.
Show steps
- Review your course notes and materials
- Make a list of key terms and concepts
- Define each term and concept
Seek out mentors who can provide guidance on workplace respect and communication
Show steps
Seeking out mentors who can provide guidance on workplace respect and communication will help you develop the skills and knowledge necessary to navigate the workplace effectively and build strong relationships with colleagues.
Browse courses on
Mentoring
Show steps
- Identify potential mentors who are experienced in workplace respect and communication.
- Reach out to these mentors and express your interest in learning from them.
- Schedule regular meetings with your mentors to discuss your learning goals and seek their advice.
Follow tutorials on assertiveness and communication skills
Show steps
Following tutorials on assertiveness and communication skills will help you develop the confidence and techniques necessary to communicate effectively and assert yourself in a professional setting.
Browse courses on
Communication Skills
Show steps
- Identify online tutorials or courses on assertiveness and communication skills.
- Follow the tutorials and complete the exercises.
- Practice applying the skills you learn in everyday interactions.
Practice responding to difficult conversations
Show steps
Practicing responding to difficult conversations will help you develop the skills and confidence to navigate these situations effectively and maintain positive relationships with colleagues.
Browse courses on
Communication Skills
Show steps
- Identify common difficult conversations that may arise in the workplace.
- Develop scripts for responding to these conversations.
- Practice these scripts with a colleague or mentor.
Engage in peer discussions on generational diversity
Show steps
Engaging in peer discussions on generational diversity will help you understand the perspectives and experiences of different generations in the workplace and develop strategies for bridging generational gaps.
Show steps
- Join or start a peer group that focuses on generational diversity.
- Attend workshops or events on generational diversity.
- Read articles and books on generational diversity.
Peer review of communication style
Show steps
Get feedback on your communication style from peers to identify areas for improvement.
Show steps
- Ask a colleague to provide feedback on your communication style
- Listen actively to their feedback and reflect on their insights
- Make adjustments to your communication style based on their feedback
Develop a plan for fostering inclusivity in the workplace
Show steps
Creating a plan for fostering inclusivity in the workplace will help you identify and address potential barriers to inclusion and develop strategies for creating a more welcoming and respectful environment for all employees.
Browse courses on
Diversity and Inclusion
Show steps
- Gather data on the current state of inclusion in the workplace.
- Identify areas for improvement.
- Develop specific actions to address the areas for improvement.
- Implement the actions and track their progress.
Develop a plan for fostering inclusivity
Show steps
Create a plan that outlines strategies for creating a more inclusive and respectful workplace.
Browse courses on
Diversity and Inclusion
Show steps
- Identify the areas where your workplace can improve inclusivity
- Research best practices for fostering inclusivity
- Develop a plan that outlines specific actions and timelines
- Present your plan to your team or organization
Mentor a junior colleague on workplace diversity and inclusion
Show steps
Mentoring a junior colleague on workplace diversity and inclusion will help you reinforce your own understanding of these topics and contribute to the development of a more inclusive workplace.
Browse courses on
Diversity and Inclusion
Show steps
- Identify a junior colleague who is interested in learning more about diversity and inclusion.
- Meet with your mentee regularly to discuss their learning goals and provide support.
- Provide resources and materials on diversity and inclusion.
Contribute to an open-source project related to diversity and inclusion
Show steps
Contributing to an open-source project related to diversity and inclusion will allow you to apply your skills and knowledge directly to making a positive impact on the workplace.
Browse courses on
Diversity and Inclusion
Show steps
- Identify an open-source project related to diversity and inclusion that you are interested in contributing to.
- Join the project community and learn more about the project.
- Identify a specific task or issue that you can work on.
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Equity and Inclusion Officer
Training and Development Manager
Organizational Development Manager
Teacher
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Project Manager
Public relations manager
Sales Manager
Marketing Manager
Social Media Manager
Business Analyst
Consultant
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