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Paul Lynn
Learn straight from a management consultant and turnaround artist how to create and implement a management control system for any area of any business in any industry and then to manage that area making it leaner, faster and better all the while highlighting your success for the world to see.
We all want to grow in our management careers. The Manager who sits in his/her chair the longest with the most paper on the desk is rarely the one promoted. It's usually the one who takes whatever and whomever is given and makes it BETTER. The one who succeeds where everybody else fails is the manager on the career fast track.
Read more
Learn straight from a management consultant and turnaround artist how to create and implement a management control system for any area of any business in any industry and then to manage that area making it leaner, faster and better all the while highlighting your success for the world to see.
We all want to grow in our management careers. The Manager who sits in his/her chair the longest with the most paper on the desk is rarely the one promoted. It's usually the one who takes whatever and whomever is given and makes it BETTER. The one who succeeds where everybody else fails is the manager on the career fast track.
Read more
Learn straight from a management consultant and turnaround artist how to create and implement a management control system for any area of any business in any industry and then to manage that area making it leaner, faster and better all the while highlighting your success for the world to see.
We all want to grow in our management careers. The Manager who sits in his/her chair the longest with the most paper on the desk is rarely the one promoted. It's usually the one who takes whatever and whomever is given and makes it BETTER. The one who succeeds where everybody else fails is the manager on the career fast track.
If your successes are invisible, then they might as well not exist. So we'll be creating from scratch a management control system that will measure the performance of your area, show it change and improve over time, document your actions, and turn into not only a management tool, but also a biography of
Your next performance review doesn't have to consist of your boss telling you what (s)he thinks about you and making sorry excuses as to why you aren't getting much of a raise. It can be a tour de force of you walking in and laying hard, empirical evidence of your contributions on the table and illustrating in indisputable terms (i.e. dollar values) why YOU ARE the company's superstar.
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What's inside
Learning objectives
- Manage your area better than you ever imagined doing before!
- Create a continuous-improvement management control system
- Capitalize on the best practices you will soon be able to identify
- Develop management tools tailored to any company / functional area
- Communicate powerfully using the language of performance metrics
- Visualize operations in terms everybody can understand
- Improve the productivity and efficiency of a business unit
- Architect impactful data collecting / reporting systems
- Express the effectiveness of a business unit with numbers
- Manage your area better than you ever imagined doing before!
- Create a continuous-improvement management control system
- Capitalize on the best practices you will soon be able to identify
- Develop management tools tailored to any company / functional area
- Communicate powerfully using the language of performance metrics
- Visualize operations in terms everybody can understand
- Improve the productivity and efficiency of a business unit
- Architect impactful data collecting / reporting systems
- Express the effectiveness of a business unit with numbers
Syllabus
Introduction
Promotion
Course Notes
Contacting Your Instructor
Read more
Syllabus
Introduction
Promotion
Course Notes
Contacting Your Instructor
Read more
Objectives
Course Breakdown
Theoretical Vol 1 - How Things Are (The Notorious Status Quo)
Intro to Theoretical
Prevalent Management Culture
The Typical $50k-75k Manager
A Normal Day in the Life
Was Today a Good Day or a Bad Day?
Quiz
Summary and Assignment
Theoretical Vol 2 - How Things Should Be (Our Goal)
Culture of Continuous Improvement
The SUPERSTAR Manager
An Effective Day
Theoretical Vol 3 - Roadmap: How to Get From Here to There
Was Blind, But Now I'm Gonna See!
Numbers, Where Have You Been All My Life?!
The Insufficient Toolbox (Find the Tools, Fix The Tools or Create the Tools)
Culture Shock: Change the Attitudes and Behaviors
A Man / Woman of Action: Time to Perform
A Few New Skills
A Ton of Tools
Theoretical Vol 4 - You Weren't Born Blind; You Were Raised Blind
Obscurity vs. Visibility
Driving a Car - Inputs, Outputs, Conversions
What is Management?
How We Manage Our Own Lives
How Does a Competitive Athlete Train
How We Manage Our Business
What We Need to See
Theoretical Vol 5 - Indicators and Metrics (aka Numbers)
What Are Indicators?
What Are Metrics?
What Can These Numbers Tell Us? (Hint: Everything!)
Where Are These Numbers Now?
Could Anything Be Better Than Numbers? Yes - Colors!
Theoretical Vol 6 - But I Don't Have a Fancy System...
To Buy or to Build
Your Two Most Undervalued and Underutilized Assets
Even More Options for Tools
Behavioral Vol 1 - Clear Your Plate
Intro to Behavioral
The Myth of the "Working Manager / Supervisor"
You Are a Grossly Overpaid Worker!
Offload Everything Possible
Behavioral Vol 2 - Leave Your Desk Behind
You Can't Manage from Behind a Desk
Emails and Phone Calls: Quick but Lacking
Behavioral Vol 3 - Change Isn't Just for You
Information Isn't Harvested - It's Force-fed
"You'll Hear it from Me First"
The Only Bad Information is the Information You Don't Have
Behavioral Vol 4 - Problems? You Mean Opportunities!
What is a Problem?
Aggressively Document Problems
Every Problem Deserves Your Attention
In These Parts, We REWARD Problems
Behavioral Vol 5 - Reactive or Proactive?
The Cost of an Ounce of Prevention vs. A Pound of Cure
Anticipate the Problems and Prepare
Drive the Business Like a Car (Scanning the Road Ahead)
Theoretical Vol 7 - Let's Build an MCS! (What the Hell is an MCS?)
Continuous Improvement
The Management Cycle (Plan, Do, Check Act)
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides a thorough framework for establishing and implementing management control systems in various business contexts
Instructed by a seasoned management consultant with a proven track record in business turnarounds
Empowers managers to visualize and communicate their performance metrics effectively
Emphasizes continuous improvement and data-driven decision-making
Suitable for managers seeking to enhance their operational efficiency and justify their contributions through tangible results
Save this course
Save The Superstar Manager Course to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in The Superstar Manager Course with these
activities:
Study data collection techniques
Show steps
Sharpen data collection skills to enhance your ability to gather and analyze data effectively.
Browse courses on
Data Collection Techniques
Show steps
-
Review notes or textbooks on data collection methods.
-
Practice designing data collection instruments (e.g., surveys, questionnaires).
-
Conduct a small-scale data collection project to apply techniques.
Connect with experienced managers for guidance
Show steps
Seek mentorship from seasoned professionals to gain valuable insights and guidance on management practices.
Show steps
-
Identify potential mentors within your network or industry.
-
Reach out to them and request a meeting or informational interview.
-
Prepare specific questions and topics to discuss.
Facilitate a peer discussion on management challenges
Show steps
Engage in discussions with peers to exchange insights and problem-solving strategies for management challenges.
Show steps
-
Identify a specific management challenge to discuss.
-
Prepare talking points and research to facilitate the discussion.
-
Lead the peer discussion, guiding the conversation and encouraging participation.
-
Summarize key takeaways and insights from the discussion.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Conduct mock performance reviews
Show steps
Enhance your ability to deliver effective performance feedback and evaluate progress.
Show steps
-
Identify a colleague or friend to role-play as an employee.
-
Prepare a list of performance metrics and feedback points.
-
Conduct a mock performance review, providing constructive feedback.
-
Seek feedback on your review skills and make adjustments as needed.
Write a case study on a successful management control system implementation
Show steps
Document and share best practices by analyzing a real-world example of an effective management control system implementation.
Show steps
-
Identify a successful case study of a management control system implementation.
-
Research and gather information on the implementation process, challenges, and outcomes.
-
Write a detailed case study report highlighting the key elements and lessons learned.
Develop a management control system proposal
Show steps
Apply course concepts to create a tailored management control system for a specific business area.
Show steps
-
Identify a specific business area to focus on.
-
Research and analyze current management practices in the area.
-
Design a proposed management control system that aligns with the area's objectives.
-
Create a presentation or report outlining the proposal and its benefits.
Contribute to an open-source project related to management or data analysis
Show steps
Gain practical experience and contribute to the community by working on a real-world project relevant to the course content.
Show steps
-
Identify an open-source project that aligns with your interests.
-
Review the project's documentation and contribute code or documentation.
-
Engage with the project's community and seek feedback on your contributions.
Participate in a business simulation or case competition
Show steps
Apply course concepts in a competitive setting to enhance decision-making and problem-solving skills.
Show steps
-
Identify a relevant business simulation or case competition.
-
Form a team or work individually to prepare for the competition.
-
Analyze the case, develop strategies, and make decisions.
Study data collection techniques
Show steps
Sharpen data collection skills to enhance your ability to gather and analyze data effectively.
Browse courses on
Data Collection Techniques
Show steps
Show steps
Show steps
- Review notes or textbooks on data collection methods.
- Practice designing data collection instruments (e.g., surveys, questionnaires).
- Conduct a small-scale data collection project to apply techniques.
Connect with experienced managers for guidance
Show steps
Seek mentorship from seasoned professionals to gain valuable insights and guidance on management practices.
Show steps
Show steps
Show steps
- Identify potential mentors within your network or industry.
- Reach out to them and request a meeting or informational interview.
- Prepare specific questions and topics to discuss.
Facilitate a peer discussion on management challenges
Show steps
Engage in discussions with peers to exchange insights and problem-solving strategies for management challenges.
Show steps
Show steps
Show steps
- Identify a specific management challenge to discuss.
- Prepare talking points and research to facilitate the discussion.
- Lead the peer discussion, guiding the conversation and encouraging participation.
- Summarize key takeaways and insights from the discussion.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Conduct mock performance reviews
Show steps
Enhance your ability to deliver effective performance feedback and evaluate progress.
Show steps
Show steps
Show steps
- Identify a colleague or friend to role-play as an employee.
- Prepare a list of performance metrics and feedback points.
- Conduct a mock performance review, providing constructive feedback.
- Seek feedback on your review skills and make adjustments as needed.
Write a case study on a successful management control system implementation
Show steps
Document and share best practices by analyzing a real-world example of an effective management control system implementation.
Show steps
Show steps
Show steps
- Identify a successful case study of a management control system implementation.
- Research and gather information on the implementation process, challenges, and outcomes.
- Write a detailed case study report highlighting the key elements and lessons learned.
Develop a management control system proposal
Show steps
Apply course concepts to create a tailored management control system for a specific business area.
Show steps
Show steps
Show steps
- Identify a specific business area to focus on.
- Research and analyze current management practices in the area.
- Design a proposed management control system that aligns with the area's objectives.
- Create a presentation or report outlining the proposal and its benefits.
Contribute to an open-source project related to management or data analysis
Show steps
Gain practical experience and contribute to the community by working on a real-world project relevant to the course content.
Show steps
Show steps
Show steps
- Identify an open-source project that aligns with your interests.
- Review the project's documentation and contribute code or documentation.
- Engage with the project's community and seek feedback on your contributions.
Participate in a business simulation or case competition
Show steps
Apply course concepts in a competitive setting to enhance decision-making and problem-solving skills.
Show steps
Show steps
Show steps
- Identify a relevant business simulation or case competition.
- Form a team or work individually to prepare for the competition.
- Analyze the case, develop strategies, and make decisions.
Career center
Learners who complete The Superstar Manager Course will develop knowledge and skills
that may be useful to these careers:
Management Consultant
Management Consultant
A Management Consultant is exactly who you would become after taking The Superstar Manager Course. This course gives you the skills and knowledge to implement a management control system in any industry. This system can help you improve productivity and efficiency, as well as communicate your successes to the world.
Operations Manager
Operations Manager
An Operations Manager oversees the day-to-day operations of a business. The Superstar Manager Course can help you develop the skills you need to be an effective Operations Manager. You will learn how to create a continuous-improvement management control system, and how to use data to improve the productivity and efficiency of a business unit.
Business Analyst
Business Analyst
A Business Analyst helps businesses improve their performance. The Superstar Manager Course can help you develop the skills you need to be a successful Business Analyst. You will learn how to identify and solve problems, and how to communicate your findings to stakeholders.
Data Analyst
Data Analyst
A Data Analyst collects, analyzes, and interprets data. The Superstar Manager Course can help you develop the skills you need to be a successful Data Analyst. You will learn how to use data to identify trends, solve problems, and make recommendations.
Project Manager
Project Manager
A Project Manager plans and executes projects. The Superstar Manager Course can help you develop the skills you need to be a successful Project Manager. You will learn how to create a project plan, manage a team, and track progress.
Financial Analyst
Financial Analyst
A Financial Analyst evaluates the financial health of a company. The Superstar Manager Course can help you develop the skills you need to be a successful Financial Analyst. You will learn how to analyze financial statements, and how to make recommendations to improve a company's financial performance.
Marketing Manager
Marketing Manager
A Marketing Manager develops and executes marketing campaigns. The Superstar Manager Course can help you develop the skills you need to be a successful Marketing Manager. You will learn how to create a marketing plan, manage a marketing team, and track results.
Sales Manager
Sales Manager
A Sales Manager leads a sales team. The Superstar Manager Course can help you develop the skills you need to be a successful Sales Manager. You will learn how to create a sales plan, manage a sales team, and track results.
Human Resources Manager
Human Resources Manager
A Human Resources Manager oversees the human resources department of a company. The Superstar Manager Course can help you develop the skills you need to be a successful Human Resources Manager. You will learn how to recruit, hire, and train employees, and how to create a positive work environment.
Information Technology Manager
Information Technology Manager
An Information Technology Manager oversees the information technology department of a company. The Superstar Manager Course may be useful for someone who wants to become an Information Technology Manager. You will learn how to create an information technology plan, manage an information technology team, and track results.
Supply Chain Manager
Supply Chain Manager
A Supply Chain Manager oversees the supply chain of a company. The Superstar Manager Course may be useful for someone who wants to become a Supply Chain Manager. You will learn how to create a supply chain plan, manage a supply chain team, and track results.
Public relations manager
Public relations manager
A Public Relations Manager oversees the public relations department of a company. The Superstar Manager Course may be useful for someone who wants to become a Public Relations Manager. You will learn how to create a public relations plan, manage a public relations team, and track results.
Customer Service Manager
Customer Service Manager
A Customer Service Manager oversees the customer service department of a company. The Superstar Manager Course may be useful for someone who wants to become a Customer Service Manager. You will learn how to create a customer service plan, manage a customer service team, and track results.
Advertising Manager
Advertising Manager
An Advertising Manager oversees the advertising department of a company. The Superstar Manager Course may be useful for someone who wants to become an Advertising Manager. You will learn how to create an advertising plan, manage an advertising team, and track results.
Fundraising Manager
Fundraising Manager
A Fundraising Manager oversees the fundraising department of a company. The Superstar Manager Course may be useful for someone who wants to become a Fundraising Manager. You will learn how to create a fundraising plan, manage a fundraising team, and track results.
For more career information including salaries, visit:
OpenCourser.com/course/s8vl7p/the
Reading list
We've selected 16 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
The Superstar Manager Course.
Save
Provides valuable insights into the journey of a manager, highlighting the challenges and opportunities faced at different stages of growth. It comprehensive guide that complements the course's focus on developing effective management skills.
This classic work on management provides a comprehensive framework for achieving effective results. It complements the course's focus on developing performance measurement and management control systems.
Save
Identifies the factors that contribute to organizational success. It provides insights into building a high-performing team and creating a culture of discipline, which are important considerations for the course's focus on management effectiveness.
Save
Identifies the characteristics of enduring and successful companies. It provides valuable insights into building a sustainable and thriving organization, which aligns with the course's objective of developing effective management practices.
Explores the management philosophy and practices of Toyota, known for its efficient and continuous improvement approach. It provides valuable insights into creating a culture of innovation and operational excellence, which aligns with the course's objectives.
Explores the challenges faced by established organizations in adapting to disruptive technologies. It provides insights into the importance of innovation and adaptability, which are key themes in the course's focus on continuous improvement.
Addresses the common challenges faced by small business owners. It provides insights into building a successful and sustainable enterprise, which can be valuable for managers responsible for leading business units.
Save
Offers practical advice on customer acquisition and growth strategies. It aligns well with the course's objective of improving business unit productivity and efficiency, providing valuable insights into driving customer value.
Emphasizes the importance of iterative development and customer feedback in business operations. It aligns with the course's objective of continuous improvement and provides practical tools for implementing lean principles in management.
Save
Emphasizes the importance of disciplined execution in achieving business success. It complements the course's focus on developing effective management control systems and provides insights into implementing strategies effectively.
Explores the relationship between corporate culture and organizational performance. It complements the course's focus on creating a culture of continuous improvement and provides insights into how culture can drive business success.
Advocates for a radical redesign of business processes to improve efficiency and effectiveness. It aligns with the course's objective of improving business unit performance and provides insights into process optimization.
Save
Delves into the principles of effective strategy formulation. It complements the course's focus on creating and implementing management control systems by providing a framework for developing clear and actionable plans.
Save
Introduces the concept of Objectives and Key Results (OKRs) as a framework for setting and tracking progress towards goals. It complements the course's focus on performance measurement and can provide additional insights into aligning individual and organizational objectives.
Provides a framework for personal and professional effectiveness. It complements the course's focus on developing management skills and provides insights into building strong relationships and achieving personal growth.
Provides a framework for increasing productivity and efficiency in organizations. It aligns with the course's objective of improving business unit performance and offers practical advice on managing people, processes, and technology.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/s8vl7p/the
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Effort
13 total hours
Via
Udemy
Instructor
Paul Lynn
Language
English
Good to know
Provides a thorough framework for establishing and implementing management control systems in various business contexts
Instructed by a seasoned management consultant with a proven track record in business turnarounds
Empowers managers to visualize and communicate their performance metrics effectively
Emphasizes continuous improvement and data-driven decision-making
Suitable for managers seeking to enhance their operational efficiency and justify their contributions through tangible results
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