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Misty So-Sum Wai-Cook
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.
Read more
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.
Read more
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.
As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace.
You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.
Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.
Register for this course and see more details by visiting:
OpenCourser.com/course/wa4clx/establishing
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What's inside
Syllabus
Introduction to Specialisation and Course
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace.
Read more
Syllabus
Introduction to Specialisation and Course
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace.
Read more
Establish Work Relationships
In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace.
Effective Communication
In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform.
Personal Profile
And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand).
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops intrapersonal and interpersonal communication skills, which are essential to build successful relationships
Taught by instructors Misty So-Sum Wai-Cook with particular expertise in intercultural communication
Covers principles of effective communication, which can help you succeed in building positive relationships
Explores cultural values and their impact on communication, which is highly relevant to today's multicultural workplaces
May require additional software or equipment, which could be a financial burden for some students
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Reviews summary
Intercultural communication
According to students, Establishing a Professional ‘Self’ through Effective Intercultural Communication is a well-received course. Students largely describe this course positively, mentioning good case studies.
Course includes helpful case studies.
"Good case studies are given"
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Establishing a Professional ‘Self’ through Effective Intercultural Communication with these
activities:
Review Basic Communication Theory
Show steps
Refresh your understanding of communication theory to build a strong foundation for learning effective intercultural communication.
Browse courses on
Communication Theory
Show steps
-
Review the principles of communication, including sender, receiver, message, channel, and feedback.
-
Explore different models of communication, such as the linear model, the transactional model, and the cultural model.
-
Consider the role of culture in shaping communication patterns and misunderstandings.
Read 'Intercultural Communication: A Global Perspective' by Samovar, Porter, & McDaniel
Show steps
Gain a comprehensive understanding of intercultural communication concepts and research findings to enhance your learning in this course.
View
Communication Between Cultures
on Amazon
Show steps
-
Read the textbook chapters that align with the course modules.
-
Take notes on key concepts, theories, and examples.
-
Reflect on the content and connect it to your own experiences.
Active Listening Exercises
Show steps
Practice active listening skills to improve your ability to understand and respond effectively to others from diverse backgrounds.
Browse courses on
Active Listening
Show steps
-
Listen to a short audio or video recording of someone speaking in a different language or culture.
-
Summarize the main points of the message, paying attention to both verbal and nonverbal cues.
-
Reflect on your listening experience and identify areas for improvement.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Online Simulations of Intercultural Interactions
Show steps
Engage in online simulations that allow you to practice intercultural communication skills in a safe and controlled environment.
Browse courses on
Intercultural Communication
Show steps
-
Find an online simulation platform that provides scenarios involving different cultures.
-
Participate in simulations as a member of a diverse team.
-
Reflect on your experiences and identify strategies for effective intercultural communication.
Intercultural Communication Study Group
Show steps
Join or form a study group with peers from diverse backgrounds to discuss intercultural communication topics and share experiences.
Browse courses on
Intercultural Communication
Show steps
-
Find or create a study group that focuses on intercultural communication.
-
Engage in discussions, role-playing, and simulations to practice intercultural communication skills.
-
Provide feedback and support to each other.
Attend Virtual or In-Person Cultural Gatherings
Show steps
Immerse yourself in diverse cultural environments by attending virtual or in-person gatherings.
Show steps
-
Find local cultural organizations or events that align with your interests.
-
Attend events and engage with people from different backgrounds.
-
Observe and learn from their communication styles and cultural perspectives.
Cultural Communication Profile
Show steps
Create a profile of your own cultural communication style and identify areas where you can adapt to communicate effectively in diverse settings.
Browse courses on
Intercultural Communication
Show steps
-
Reflect on your cultural background and how it influences your communication patterns.
-
Research different cultural communication styles and compare them to your own.
-
Identify specific strategies for adapting your communication style to different cultural contexts.
-
Create a written or visual presentation of your cultural communication profile.
Cultural Sensitivity Training
Show steps
Participate in a cultural sensitivity training workshop to develop awareness and skills for interacting with people from diverse cultures.
Show steps
-
Find a reputable organization that offers cultural sensitivity training.
-
Attend the workshop and actively participate in discussions and exercises.
-
Reflect on your learnings and identify areas for personal growth.
Review Basic Communication Theory
Show steps
Refresh your understanding of communication theory to build a strong foundation for learning effective intercultural communication.
Browse courses on
Communication Theory
Show steps
Show steps
Show steps
- Review the principles of communication, including sender, receiver, message, channel, and feedback.
- Explore different models of communication, such as the linear model, the transactional model, and the cultural model.
- Consider the role of culture in shaping communication patterns and misunderstandings.
Read 'Intercultural Communication: A Global Perspective' by Samovar, Porter, & McDaniel
Show steps
Gain a comprehensive understanding of intercultural communication concepts and research findings to enhance your learning in this course.
View
Communication Between Cultures
on Amazon
Show steps
Show steps
Show steps
- Read the textbook chapters that align with the course modules.
- Take notes on key concepts, theories, and examples.
- Reflect on the content and connect it to your own experiences.
Active Listening Exercises
Show steps
Practice active listening skills to improve your ability to understand and respond effectively to others from diverse backgrounds.
Browse courses on
Active Listening
Show steps
Show steps
Show steps
- Listen to a short audio or video recording of someone speaking in a different language or culture.
- Summarize the main points of the message, paying attention to both verbal and nonverbal cues.
- Reflect on your listening experience and identify areas for improvement.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Online Simulations of Intercultural Interactions
Show steps
Engage in online simulations that allow you to practice intercultural communication skills in a safe and controlled environment.
Browse courses on
Intercultural Communication
Show steps
Show steps
Show steps
- Find an online simulation platform that provides scenarios involving different cultures.
- Participate in simulations as a member of a diverse team.
- Reflect on your experiences and identify strategies for effective intercultural communication.
Intercultural Communication Study Group
Show steps
Join or form a study group with peers from diverse backgrounds to discuss intercultural communication topics and share experiences.
Browse courses on
Intercultural Communication
Show steps
Show steps
Show steps
- Find or create a study group that focuses on intercultural communication.
- Engage in discussions, role-playing, and simulations to practice intercultural communication skills.
- Provide feedback and support to each other.
Attend Virtual or In-Person Cultural Gatherings
Show steps
Immerse yourself in diverse cultural environments by attending virtual or in-person gatherings.
Show steps
Show steps
Show steps
- Find local cultural organizations or events that align with your interests.
- Attend events and engage with people from different backgrounds.
- Observe and learn from their communication styles and cultural perspectives.
Cultural Communication Profile
Show steps
Create a profile of your own cultural communication style and identify areas where you can adapt to communicate effectively in diverse settings.
Browse courses on
Intercultural Communication
Show steps
Show steps
Show steps
- Reflect on your cultural background and how it influences your communication patterns.
- Research different cultural communication styles and compare them to your own.
- Identify specific strategies for adapting your communication style to different cultural contexts.
- Create a written or visual presentation of your cultural communication profile.
Cultural Sensitivity Training
Show steps
Participate in a cultural sensitivity training workshop to develop awareness and skills for interacting with people from diverse cultures.
Show steps
Show steps
Show steps
- Find a reputable organization that offers cultural sensitivity training.
- Attend the workshop and actively participate in discussions and exercises.
- Reflect on your learnings and identify areas for personal growth.
Career center
Learners who complete Establishing a Professional ‘Self’ through Effective Intercultural Communication will develop knowledge and skills
that may be useful to these careers:
International Business Consultant
International Business Consultant
An International Business Consultant helps businesses to expand their operations into new countries. They must understand the cultural values of different countries and develop strategies to help businesses succeed in those markets. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help International Business Consultants to better understand the cultural values of different countries and develop more effective communication strategies.
Cultural Anthropologist
Cultural Anthropologist
A Cultural Anthropologist studies the culture and behavior of different human groups. They may work in a variety of settings, such as academia, government, or non-profit organizations. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Cultural Anthropologists to better understand the cultural values of different groups and develop more effective communication strategies.
Marketing Manager
Marketing Manager
A Marketing Manager is responsible for developing and executing marketing campaigns for a variety of products or services. They must understand their target audience and develop strategies to reach them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Marketing Managers to better understand the cultural values of their target audience and develop more effective communication strategies.
Sales Manager
Sales Manager
A Sales Manager is responsible for developing and executing sales strategies for a variety of products or services. They must understand their target audience and develop strategies to reach them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Sales Managers to better understand the cultural values of their target audience and develop more effective communication strategies.
Communications Manager
Communications Manager
A Communications Manager is responsible for developing and executing communications strategies for an organization. They must understand their target audience and develop strategies to communicate effectively with them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Communications Managers to better understand the cultural values of their target audience and develop more effective communication strategies.
Grant Writer
Grant Writer
A Grant Writer develops and submits grant proposals to funding agencies. They must understand the needs of the funding agencies and develop proposals that are persuasive and well-written. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Grant Writers to better understand the cultural values of different funding agencies and develop more effective communication strategies.
Public relations manager
Public relations manager
A Public Relations Manager is responsible for managing the public relations of an organization. They must develop and implement strategies to build and maintain positive relationships with the public. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Public Relations Managers to better understand the cultural values of different publics and develop more effective communication strategies.
Nonprofit Manager
Nonprofit Manager
A Nonprofit Manager is responsible for managing the operations of a nonprofit organization. They must develop and implement policies and procedures that are in compliance with the law and that promote a positive work environment. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Nonprofit Managers to better understand the cultural values of their employees and develop more effective communication strategies.
Event Planner
Event Planner
An Event Planner plans and executes events for a variety of clients. They must understand their clients' needs and develop creative strategies to meet them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Event Planners to better understand the cultural values of their clients and develop more effective communication strategies.
Journalist
Journalist
A Journalist reports on current events and issues. They must be able to communicate effectively with people from different cultures and backgrounds. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Journalists to better understand the cultural values of different groups and develop more effective communication strategies.
Diplomat
Diplomat
A Diplomat represents their country's interests in foreign countries. They must be able to communicate effectively with people from different cultures and backgrounds. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Diplomats to better understand the cultural values of different countries and develop more effective communication strategies.
Brand Manager
Brand Manager
A Brand Manager is responsible for developing and maintaining a brand's identity. They must understand their target audience and develop strategies to build brand awareness and loyalty. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Brand Managers to better understand the cultural values of their target audience and develop more effective communication strategies.
Advertising Manager
Advertising Manager
An Advertising Manager develops and executes advertising campaigns for a variety of clients. They must understand their clients' target audience and develop creative strategies to reach them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Advertising Managers to better understand the cultural values of their clients and develop more effective communication strategies.
Media Relations Manager
Media Relations Manager
A Media Relations Manager is responsible for managing the media relations of an organization. They must develop and implement strategies to build and maintain positive relationships with the media. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Media Relations Managers to better understand the cultural values of different media outlets and develop more effective communication strategies.
Human Resources Manager
Human Resources Manager
A Human Resources Manager is responsible for managing the human resources of an organization. They must develop and implement policies and procedures that are in compliance with the law and that promote a positive work environment. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Human Resources Managers to better understand the cultural values of their employees and develop more effective communication strategies.
For more career information including salaries, visit:
OpenCourser.com/course/wa4clx/establishing
Reading list
We've selected 14 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Establishing a Professional ‘Self’ through Effective Intercultural Communication.
Provides a comprehensive overview of the field of intercultural communication. It valuable resource for students and professionals who want to learn more about this important topic.
Provides a comprehensive overview of the relationship between language and culture. It valuable resource for anyone who wants to understand how language shapes and is shaped by culture.
Provides practical advice on how to cope with culture shock. It valuable resource for anyone who is moving to a new country or culture.
Provides practical advice on how to become more effective in your personal and professional life. It valuable resource for anyone who wants to improve their communication and interpersonal skills.
Provides insights into the cultural differences that can affect communication and business interactions in different countries. It valuable resource for anyone who works in a globalized environment.
Provides insights into the different communication styles of men and women. It valuable resource for anyone who wants to improve their communication with people of the opposite gender.
Explores the role of nonverbal communication in intercultural interactions. It provides practical tips and advice on how to interpret and use nonverbal cues to communicate effectively with people from different cultures.
Save
Provides insights into the new science of leadership. It valuable resource for anyone who wants to be a more effective leader in a complex and changing world.
Provides insights into the importance of mindset. It valuable resource for anyone who wants to change their mindset and achieve their goals.
Save
Provides insights into the science of motivation. It valuable resource for anyone who wants to be more motivated in their personal and professional life.
Save
Provides insights into the science of habit formation. It valuable resource for anyone who wants to change their habits and improve their personal and professional life.
Save
Provides insights into the power of introversion. It valuable resource for anyone who wants to understand and embrace their own introversion.
Provides insights into the importance of emotional intelligence. It valuable resource for anyone who wants to improve their emotional intelligence and become more successful in their personal and professional life.
Good resource for understanding the concepts of intercultural communication and how to apply them in the workplace. It provides practical tips and advice on how to communicate effectively with people from different cultures and backgrounds.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/wa4clx/establishing
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Effort
3 weeks of study, 1-2 hours/week
Via
Coursera
Institution
National University of Singapore
Instructor
Misty So-Sum Wai-Cook
Language
English
Transcripts
Español
Français
Português
Deutsch
Italiano
中文
العربية
한국어
日本語
हिंदी
Nederlands
Svenska
Pусский
Türkçe
Polski
Ελληνικά
українська мова
magyar nyelv
Bahasa Indonesia
ไทย
қазақша
اُردُو,
فارسی
বাংলা
tiếng Việt
پښتو
آذربایجان دیلی
This course belongs to a
collection
called
Effective Communication in the Globalised Workplace. It's comprised of five courses:
- Engaging in Persuasive and Credible Communication
- Strengthening Your Widening Network
- Establishing a Professional ‘Self’ through Effective Intercultural Communication (viewing)
- Effective Communication in the Globalised Workplace - The Capstone
- Becoming Part of the Globalised Workplace
Good to know
Develops intrapersonal and interpersonal communication skills, which are essential to build successful relationships
Taught by instructors Misty So-Sum Wai-Cook with particular expertise in intercultural communication
Covers principles of effective communication, which can help you succeed in building positive relationships
Explores cultural values and their impact on communication, which is highly relevant to today's multicultural workplaces
May require additional software or equipment, which could be a financial burden for some students
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