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Establishing a Professional ‘Self’ through Effective Intercultural Communication

Misty So-Sum Wai-Cook

As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace.

You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.

Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.

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What's inside

Syllabus

Introduction to Specialisation and Course

In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace.

Establish Work Relationships

In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace.

Effective Communication

In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform.

Personal Profile

And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand).

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops intrapersonal and interpersonal communication skills, which are essential to build successful relationships

Taught by instructors Misty So-Sum Wai-Cook with particular expertise in intercultural communication

Covers principles of effective communication, which can help you succeed in building positive relationships

Explores cultural values and their impact on communication, which is highly relevant to today's multicultural workplaces

May require additional software or equipment, which could be a financial burden for some students

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Reviews summary

Intercultural communication

According to students, Establishing a Professional ‘Self’ through Effective Intercultural Communication is a well-received course. Students largely describe this course positively, mentioning good case studies.

Course includes helpful case studies.

"Good case studies are given"

Activities

Coming soon We're preparing activities for Establishing a Professional ‘Self’ through Effective Intercultural Communication. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Establishing a Professional ‘Self’ through Effective Intercultural Communication will develop knowledge and skills that may be useful to these careers:

International Business Consultant

An International Business Consultant helps businesses to expand their operations into new countries. They must understand the cultural values of different countries and develop strategies to help businesses succeed in those markets. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help International Business Consultants to better understand the cultural values of different countries and develop more effective communication strategies.

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Cultural Anthropologist

A Cultural Anthropologist studies the culture and behavior of different human groups. They may work in a variety of settings, such as academia, government, or non-profit organizations. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Cultural Anthropologists to better understand the cultural values of different groups and develop more effective communication strategies.

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Marketing Manager

A Marketing Manager is responsible for developing and executing marketing campaigns for a variety of products or services. They must understand their target audience and develop strategies to reach them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Marketing Managers to better understand the cultural values of their target audience and develop more effective communication strategies.

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Sales Manager

A Sales Manager is responsible for developing and executing sales strategies for a variety of products or services. They must understand their target audience and develop strategies to reach them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Sales Managers to better understand the cultural values of their target audience and develop more effective communication strategies.

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Communications Manager

A Communications Manager is responsible for developing and executing communications strategies for an organization. They must understand their target audience and develop strategies to communicate effectively with them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Communications Managers to better understand the cultural values of their target audience and develop more effective communication strategies.

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Grant Writer

A Grant Writer develops and submits grant proposals to funding agencies. They must understand the needs of the funding agencies and develop proposals that are persuasive and well-written. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Grant Writers to better understand the cultural values of different funding agencies and develop more effective communication strategies.

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Public relations manager

A Public Relations Manager is responsible for managing the public relations of an organization. They must develop and implement strategies to build and maintain positive relationships with the public. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Public Relations Managers to better understand the cultural values of different publics and develop more effective communication strategies.

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Nonprofit Manager

A Nonprofit Manager is responsible for managing the operations of a nonprofit organization. They must develop and implement policies and procedures that are in compliance with the law and that promote a positive work environment. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Nonprofit Managers to better understand the cultural values of their employees and develop more effective communication strategies.

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Event Planner

An Event Planner plans and executes events for a variety of clients. They must understand their clients' needs and develop creative strategies to meet them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Event Planners to better understand the cultural values of their clients and develop more effective communication strategies.

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Journalist

A Journalist reports on current events and issues. They must be able to communicate effectively with people from different cultures and backgrounds. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Journalists to better understand the cultural values of different groups and develop more effective communication strategies.

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Diplomat

A Diplomat represents their country's interests in foreign countries. They must be able to communicate effectively with people from different cultures and backgrounds. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Diplomats to better understand the cultural values of different countries and develop more effective communication strategies.

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Brand Manager

A Brand Manager is responsible for developing and maintaining a brand's identity. They must understand their target audience and develop strategies to build brand awareness and loyalty. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Brand Managers to better understand the cultural values of their target audience and develop more effective communication strategies.

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Advertising Manager

An Advertising Manager develops and executes advertising campaigns for a variety of clients. They must understand their clients' target audience and develop creative strategies to reach them. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Advertising Managers to better understand the cultural values of their clients and develop more effective communication strategies.

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Media Relations Manager

A Media Relations Manager is responsible for managing the media relations of an organization. They must develop and implement strategies to build and maintain positive relationships with the media. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Media Relations Managers to better understand the cultural values of different media outlets and develop more effective communication strategies.

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Human Resources Manager

A Human Resources Manager is responsible for managing the human resources of an organization. They must develop and implement policies and procedures that are in compliance with the law and that promote a positive work environment. The course 'Establishing a Professional ‘Self’ through Effective Intercultural Communication' can help Human Resources Managers to better understand the cultural values of their employees and develop more effective communication strategies.

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Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Establishing a Professional ‘Self’ through Effective Intercultural Communication.

Understanding Intercultural Communication