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Laurie Cozart

To survive in today’s constantly changing business landscape requires being comfortable in uncertainty. Adaptability is what allows people and businesses to solve problems, overcome challenges and move back from the edge of attrition to the more stable ground of relevance. Adaptability is everything. — Jeff Boss, Forbes

Adaptability refers to your ability change your actions, course, or approach in order to suit different conditions or environments. Adaptability implies a sense of personal choice, of purposefully navigating—rather than being driven by—changing circumstances.

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To survive in today’s constantly changing business landscape requires being comfortable in uncertainty. Adaptability is what allows people and businesses to solve problems, overcome challenges and move back from the edge of attrition to the more stable ground of relevance. Adaptability is everything. — Jeff Boss, Forbes

Adaptability refers to your ability change your actions, course, or approach in order to suit different conditions or environments. Adaptability implies a sense of personal choice, of purposefully navigating—rather than being driven by—changing circumstances.

Resilience is the capacity to recover quickly from difficulties. Resilience gives you the ability to bounce forward with new insights and learning you can carry into the future.

Both adaptability and resilience include the ability to assess an evolving situation from multiple perspectives, to shift thinking and viewpoint, and to choose the best response. Adaptable people flourish amidst chaos while inflexible people flounder. Adapters find openings in situations where others only see closure. This 4-module course will give you knowledge and tools to become more adaptable and resilient in your workplace and in your life.

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What's inside

Syllabus

Adaptability and Resilience
In this module, you will be able to define the concepts of adaptability and resilience. You will be able to identify attitudes and behaviors that demonstrate both traits and be able to describe the importance of them in today's organization.
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Building Self-Awareness
In this module, you will be able to articulate your expectations of yourself and others in current or anticipated work roles and settings. You will be able to describe where your self-expectations align or differ from what is required by your employers and other stakeholders. You'll be able to describe any gaps you see along with the impact of those gaps on your professional effectiveness. You will be able to identify barriers to becoming more adaptable and resilient.
Creating An Action Plan
In this module, you will be able to develop an action plan to improve your professional effectiveness. You'll be able to manage your feelings and behaviors and be able to use your time and energy efficiently. You'll be able to use your mistakes as learning experiences and be able to measure your progress.
Implementing Your Plan
In this module, you will be able to implement your plan and record your results. You'll be able to move from panic to productivity with a positive, optimistic attitude and be able to build strong interpersonal connections.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops adaptability and resilience, which are core skills for growth and success in various settings
Uses examples and case studies to help learners see the practical applications of adaptability and resilience
Taught by Laurie Cozart, who has extensive experience in helping individuals and organizations develop adaptability and resilience
Provides learners with tools and strategies for developing their own adaptability and resilience
Examines the importance of adaptability and resilience in today's rapidly changing business landscape

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Reviews summary

Adaptability and resilience strategies

Learners largely agree that this course on adaptability and resilience provides valuable lessons and practical strategies to help individuals improve their resilience in the face of challenges. Many found the course to be well-structured and engaging, with insightful content and actionable advice. The course is said to positively impact personal and professional lives, helping learners enhance their self-awareness, emotional management, and ability to adapt to changes.
Instructor is knowledgeable and engaging.
"Loved it! A lot of really great information and the professor is great!"
"He was surprised by the eloquence of information."
Well-organized and engaging course structure.
"Great way to guide and explain everypoint, thanks Coursera and thank you everyone involved."
"This course is very useful and interesting. I like it."
"Comprehensive, well structured course with a ton of leverage options to get the best version of yourself in private and business environment"
Applicable to both personal and professional development.
"The skills gained in this course will last for many years to come."
"it's really enjoyable, up to the point course on how to work with people and on yourself to be better person and better manager."
"I highly recommend professionals to take this course. It has helped me a lot in improving self-awareness, managing emotions, how to be a better listener and growing my network."
Provides clear and actionable strategies for developing resilience.
"A very precious course for me. Total gratitude and motivation to move forward!"
"This course was helpful because it reduced my doubts and increased my hopes in what i believe."
"I have been able to overcome many difficulties by adopting a positive attitude, and I have also found that helping others without expecting anything in return is very rewarding."
Encourages a positive outlook and resilience.
"G​reat insights on strategies to better handle difficulties in life and work."
"It is important to adapt and be resilient, always apply a positive attitude."
"I've been able to overcome many difficulties by adopting a positive attitude."
Some find the course to be a bit short.
"the first two subjects was brilliant, however the rest of the course could be summarized at one or two videos"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Adaptability and Resiliency with these activities:
Review foundation knowledge
Reinforce your understanding of key concepts before starting the course.
Browse courses on Adaptability
Show steps
  • Review course syllabus and identify key concepts
  • Identify areas where you need to refresh your knowledge
  • Find resources to help you refresh your knowledge (e.g., books, articles, online tutorials)
Join a study group or discussion forum
Connect with other students to discuss course material and exchange ideas.
Browse courses on Communication Skills
Show steps
  • Find a study group or discussion forum related to adaptability and resilience
  • Actively participate in discussions and share your insights
  • Seek feedback from others and reflect on your own understanding
Read "Emotional Intelligence" by Daniel Goleman
Develop your understanding of emotional intelligence and its role in adaptability and resilience.
Show steps
  • Read the book and take notes on key concepts
  • Summarize the main points of the book
  • Identify how the concepts in the book can be applied to your professional life
Five other activities
Expand to see all activities and additional details
Show all eight activities
Practice identifying adaptable and resilient behaviors
Develop your ability to recognize and apply adaptable and resilient behaviors.
Browse courses on Adaptability
Show steps
  • Find examples of adaptable and resilient behaviors in your own life or in the news
  • Analyze these examples and identify the key characteristics of adaptable and resilient behaviors
  • Practice applying these behaviors in your own life
Mentor or support other students in their journey of developing adaptability and resilience
Solidify your own understanding while supporting others in their professional growth.
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Show steps
  • Reach out to students who may need guidance or support
  • Share your knowledge, experiences, and insights
  • Encourage others to reflect on their own strengths and weaknesses
  • Provide constructive feedback and support their efforts to enhance adaptability and resilience
Write a blog post or article about adaptability and resilience
Deepen your understanding of adaptability and resilience by sharing your knowledge with others.
Browse courses on Adaptability
Show steps
  • Identify a specific aspect of adaptability or resilience that you want to write about
  • Research the topic and gather information from reliable sources
  • Write a well-organized and informative blog post or article
  • Share your blog post or article with others and seek feedback
Develop an action plan for improving your adaptability and resilience
Translate your understanding of adaptability and resilience into concrete actions for your professional growth.
Browse courses on Adaptability
Show steps
  • Reflect on your current strengths and weaknesses in adaptability and resilience
  • Set specific goals for improving these areas
  • Develop an action plan outlining the steps you will take to achieve your goals
  • Implement your action plan and track your progress
Contribute to open-source projects focused on adaptability and resilience
Gain hands-on experience with adapting and enhancing existing tools and resources.
Browse courses on Adaptability
Show steps
  • Identify open-source projects related to adaptability and resilience
  • Review the project documentation and codebase
  • Identify areas where you can contribute your skills and knowledge
  • Make code changes, submit pull requests, and engage with the project community

Career center

Learners who complete Adaptability and Resiliency will develop knowledge and skills that may be useful to these careers:
Change Manager
Adapting to and managing change is baked into the job description of a Change Manager. This course in Adaptability and Resiliency can provide valuable tools and knowledge for those who wish to enter the field. From navigating resistance to change to effectively communicating the benefits of change to stakeholders, this course can help aspiring Change Managers build a solid foundation for success.
Human Resources Manager
Human Resources Managers can benefit from this Adaptability and Resiliency course to hone the soft skills necessary for success in the field. Adapting to a changing work environment, where new technologies and policies are constantly being implemented, is a major part of the job. Additionally, building strong interpersonal connections is key. A deep understanding of how to navigate difficult workplace situations is also invaluable for those who wish to work in Human Resources Management.
Project Manager
Project Managers may find that taking a course in Adaptability and Resiliency can help them to advance their careers. Managing and completing projects, particularly those with many moving pieces, often requires adapting to changes in scope, budget, and timeline. Additionally, being able to assess and shift perspectives can help Project Managers to effectively lead their teams and stakeholders.
Organizational Development Manager
For those who wish to work as Organizational Development Managers, a course in Adaptability and Resiliency can provide a helpful foundation. The skills and knowledge gained from this course can help aspiring Organizational Development Managers to effectively lead and support others through organizational change. Additionally, the ability to build strong interpersonal connections is essential for success in Organizational Development.
Learning and Development Manager
Learning and Development Managers can benefit from the content covered in this Adaptability and Resiliency course. Those who work in this role often help employees adapt to new policies, changes in leadership, and workplace culture. Additionally, the ability to stay organized and efficient is critical for Learning and Development Managers.
Business Analyst
Business Analysts can use the skills taught in this Adaptability and Resiliency course to achieve success in various industries. The ability to assess situations from multiple perspectives, shift thinking, and choose the most effective solutions are highly sought-after skills for the role. Additionally, the ability to manage time and energy efficiently is helpful for Business Analysts who often work on multiple projects with tight deadlines.
Sales Manager
Sales Managers can use the knowledge and skills gained from this course to achieve their goals. Whether it is meeting quarterly targets or developing and maintaining client relationships, a foundational understanding of adaptability and resilience is essential for Sales Managers.
Accountant
Accountants can benefit from taking this course. Understanding how to assess situations from multiple perspectives and shift thinking can help Accountants adapt to new accounting policies and regulations. Additionally, being able to manage time and energy efficiently is helpful for Accountants.
Event Manager
Event Managers may find that taking this course is beneficial. Adapting to unforeseen circumstances and finding solutions is an important skill for Event Managers to have. Additionally, the ability to manage multiple tasks and stay organized is crucial for success in this role.
Financial Manager
Financial Managers who wish to advance their careers may want to consider enrolling in this course. Understanding and adapting to new policies and regulations is a crucial skill for those who work in this role. Additionally, Financial Managers often need to manage multiple projects, making time management and efficiency essential skills.
Technical Writer
Technical Writers may find that the skills and knowledge taught in this course are useful. Adapting writing styles to the needs of different audiences is a core component of the job. Additionally, the ability to manage multiple projects and stay organized is crucial for success in this role.
Customer Service Manager
This course may be helpful for Customer Service Managers. Adapting to the needs of different customers, whether internal or external, is a crucial soft skill for those working in this role. Additionally, Customer Service Managers often need to manage multiple projects, making time management and efficiency essential skills.
Marketing Manager
For those who wish to work as Marketing Managers, this course may be useful. To succeed in this role, one must be able to adapt to changes in consumer trends and marketing strategies. Additionally, the ability to build strong interpersonal connections is key for Marketing Managers who often collaborate with other departments and clients.
Operations Manager
This course may be useful for Operations Managers. Those who work in this role must be adaptable and resilient in order to manage day-to-day work responsibilities. Additionally, Operations Managers are often required to build strong interpersonal connections with employees in various departments.
IT Manager
This course may be useful for IT Managers. Adapting to new technologies is a must-have skill for those working in this role. Additionally, IT Managers must be able to communicate effectively with employees from all levels of an organization.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Adaptability and Resiliency.
Provides a comprehensive overview of the science of resilience, including its biological, psychological, and social dimensions. It offers practical strategies for building resilience in the face of adversity.
Explores the concept of "mindset," which refers to one's beliefs about their abilities and potential. It shows how a growth mindset, which is the belief that one can improve through effort, is essential for adaptability and resilience.
Challenges the notion that talent is fixed and argues that adaptability and resilience are skills that can be developed through practice and effort. It provides insights into the psychological and neurological processes involved in learning and growth.
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Explores the role of passion and perseverance in achieving success and overcoming challenges. It provides insights into the psychological mechanisms that underlie adaptability and resilience.
Explores the importance of vulnerability and authenticity in building resilience and fostering adaptability. It provides insights into the psychological and emotional processes involved in being vulnerable and how this can lead to greater personal and professional success.
Provides a practical introduction to mindfulness and its benefits for adaptability and resilience. It offers step-by-step instructions for practicing mindfulness and cultivating a more present and focused mindset.
Explores the science of habit formation and how it can be used to build resilience and adaptability. It provides practical strategies for creating new habits and breaking old ones, which can help individuals to better manage stress and overcome challenges.
This classic book explores the importance of emotional intelligence for success in personal and professional life. It provides insights into the psychological and emotional processes involved in emotional intelligence and how it can be developed to enhance adaptability and resilience.
Explores the challenges that established organizations face when adapting to new technologies and disruptive innovations. It provides insights into the psychological and organizational barriers to innovation and how to overcome them.

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