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Wanda Huber, Andrea Mürau Haraway, and Jenny Young

Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for:

• Recruiting and training a professional team to work together with integrity and respect

• Managing and participating in well-organized meetings

• Making telephone conferences more efficient

Read more

Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for:

• Recruiting and training a professional team to work together with integrity and respect

• Managing and participating in well-organized meetings

• Making telephone conferences more efficient

• Writing professional emails that are easy to read

The activities in this course will give you the opportunity to share your experience and receive immediate feedback from other business professionals around the world.

¿Es usted un ejecutivo de negocios o gerente que utiliza inglés en su profesión? Entonces Ud. sabe que la buena comunicación empresarial en inglés exige los enfoques, el vocabulario y las estructuras lingüísticas específicas. En este curso, Ud. seguirá, a lo largo con un gerente recién promovido, como ella construye y conduce a su equipo hacia el éxito. Juntos, ustedes practicarán el lenguaje y los estilos de comunicación en inglés necesarios para:

· Reclutar y el entrenar a un equipo profesional a trabajar juntos con integridad y respeto

· Manejar y participar en las reuniones bien organizadas

· Hacer que las conferencias telefónicas sean más eficaz

· Escribir correos electrónicos profesionales que sean fáciles de leer

Las actividades en este curso le dan la oportunidad de compartir su experiencia y recibir retroalimentación inmediata de otros profesionales empresariales en todo el mundo.

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What's inside

Syllabus

Decisiones para dotación y contratación de personal / Staffing and Hiring Decisions
En este módulo, seguiremos a Elizabeth en el proceso de armar su propio equipo. Veremos la manera como ella se comunica con su equipo y colegas dependiendo de cada situación. Esto le ayudará a prepararse para hacer solicitudes de forma directa o indirecta. Usted podrá usar como ejemplo, la forma que en que ella aplica modelos de comunicación con su equipo, y como usa el idioma. Por medio de la interacción con sus compañeros, podrá sintetizar sus nuevas habilidades en conversaciones y actividades en la vida real....In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Aborda la comunicación laboral en inglés, esencial para el éxito en los negocios internacionales
Dirigido a ejecutivos de negocios y gerentes que utilizan el inglés en su trabajo
Proporciona estrategias y habilidades específicas para la comunicación efectiva en inglés en entornos empresariales
Cuenta con instructores experimentados: Wanda Huber, Andrea Mürau Haraway y Jenny Young
Ofrece prácticas interactivas y oportunidades para compartir experiencias con otros profesionales de negocios
El plan de estudios cubre módulos esenciales para la comunicación empresarial en inglés

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Reviews summary

Inglés empresarial: habilidades gerenciales prácticas

Según los estudiantes, este curso es muy útil y relevante para profesionales que necesitan mejorar su inglés en el ámbito de la gestión y el liderazgo. Los temas cubiertos, como la gestión de reuniones, la escritura de correos electrónicos profesionales y las habilidades de delegación, se consideran directamente aplicables al entorno laboral. Los estudiantes aprecian el enfoque práctico y los escenarios realistas presentados. Si bien el contenido es sólido y bien organizado, algunos mencionan que el proceso de retroalimentación entre compañeros puede ser inconsistente. En general, se le ve como una excelente herramienta para consolidar el inglés de negocios, especialmente para niveles intermedios a avanzados.
Retroalimentación de compañeros variable.
"Los ejercicios de debate son buenos, aunque a veces la retroalimentación tarda o es escasa."
"El contenido es relevante, pero la calidad de la retroalimentación de los compañeros varía mucho. Algunos revisores no dan comentarios útiles."
"Para practicar el habla, es limitado y dependes de la calidad de los compañeros."
"La parte de retroalimentación entre pares es frustrante cuando no recibes comentarios detallados."
Ideal para intermedios/avanzados.
"Recomendable si ya tienes una base de inglés."
"Creo que el nivel es bueno para intermedios-altos."
"Demasiado básico para mi nivel (avanzado). Esperaba un inglés más sofisticado para liderazgo."
"Perfecto para quienes ya usan inglés y quieren profesionalizarlo."
Temas clave de gestión bien cubiertos.
"Buen curso para mejorar el inglés de negocios, especialmente en gestión. Los módulos sobre reuniones y emails son los mejores."
"Excelente contenido y enfoque práctico."
"Cubre aspectos importantes del inglés para un gerente."
"Los temas son pertinentes y la estructura es fácil de seguir."
Habilidades aplicables al trabajo diario.
"Muy útil para mi trabajo. Las situaciones son realistas y el vocabulario es clave para reuniones y correos."
"El curso es muy práctico y me ayudó a mejorar mi comunicación en el trabajo."
"Aprendí frases y estructuras que pude usar inmediatamente en mis reuniones y correos electrónicos."
"El módulo de delegación fue particularmente útil para mis responsabilidades diarias."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Inglés Empresarial: Gestión y Liderazgo with these activities:
Review Your Notes and Course Materials
Enhance your understanding and retention of the course material by reviewing your notes and course materials.
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Show steps
  • Go through your notes and identify areas that need further clarification.
  • Review relevant sections of the course materials.
  • Attend any additional office hours or review sessions offered by the instructor.
Review communication skills
Review active listening and conversational skills in English to lay a stronger foundation for participating in the online course activities.
Browse courses on Communication Skills
Show steps
  • Review tips and articles on active listening
  • Complete a practice conversation with a colleague or friend in English
Practice Making Concise Emails
Refresh your skills in writing clear and concise emails, which is a crucial skill in the workplace.
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Show steps
  • Review tips and resources on email writing.
  • Draft a few practice emails and ask a colleague or mentor to provide feedback.
16 other activities
Expand to see all activities and additional details
Show all 19 activities
Review business communication skills
Helps reinforce the foundational business communication skills needed for success in this course
Show steps
  • Review notes or materials from previous business communication courses or workshops
  • Practice writing clear and concise emails
  • Practice active listening and summarizing skills
Organize and review course materials
Helps synthesize and solidify course concepts by organizing and reviewing materials
Show steps
  • Gather and organize notes, assignments, and other relevant materials
  • Review materials regularly to reinforce understanding
Follow online tutorials on conducting effective business meetings
Learn best practices and techniques for planning, facilitating, and participating in successful business meetings, improving communication and decision-making.
Show steps
  • Identify reputable online sources for meeting management tutorials
  • Watch videos and read articles on meeting best practices
  • Apply techniques learned in your own meetings
Join a peer learning group for business communication
Engage with peers to discuss communication challenges, share experiences, and provide feedback, enhancing professional communication skills.
Show steps
  • Find or create a peer learning group
  • Set regular meeting times and topics
  • Prepare materials and discussion points
Explore online tutorials on effective meeting management
Provides additional guidance and best practices for effective meeting management, a key topic in this course
Browse courses on Meeting Management
Show steps
  • Search for online tutorials on effective meeting management
  • Watch and take notes on key strategies and tips
Practice email correspondence
Identify key phrases and structures for emailing in English to improve communication clarity and professionalism.
Browse courses on Email Etiquette
Show steps
  • Identify key phrases for stating requests, making suggestions, and giving updates in English emails
  • Practice writing emails in English using a template or outline
Practice telephone conferencing skills
Strengthens telephone conferencing skills, a key focus in this course
Show steps
  • Role-play telephone conferences with a colleague or friend
  • Record and review telephone conferences for areas of improvement
Watch TED Talks on Effective Business Communication
Enhance your understanding of the principles and strategies of effective business communication.
Browse courses on Effective Communication
Show steps
  • Search for TED Talks related to business communication.
  • Watch the videos and take notes on key points.
  • Summarize the main ideas in your own words.
Engage in Peer Discussions on Course Topics
Deepen your understanding of the course material by engaging in discussions with fellow learners.
Show steps
  • Join or create discussion groups.
  • Actively participate in discussions.
  • Share your insights and perspectives.
Practice using phrases to direct and train employees
Practice using key phrases to effectively direct and train employees, leading to improved communication and employee development.
Show steps
  • Identify key phrases for directing and training
  • Role-play using these phrases to provide feedback and guidance
  • Seek feedback from colleagues on your use of these phrases
Complete Communication Skill-Based Practice Exercises
Reinforce your understanding of the communication techniques and styles covered in the course.
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Show steps
  • Review the online practice exercises.
  • Attempt the exercises one by one.
  • Check your answers and identify areas for improvement.
Attend Professional Networking Events
Expand your network and connect with professionals in the field to gain insights and explore career opportunities.
Browse courses on Networking
Show steps
  • Identify relevant networking events.
  • Prepare an elevator pitch and practice your communication skills.
  • Attend the events and actively engage with other attendees.
Create a team meeting agenda
Apply meeting planning strategies by creating a clear and structured agenda for a team meeting that addresses specific objectives.
Browse courses on Meeting Management
Show steps
  • Review key elements of effective meeting agendas
  • Identify key topics and objectives for the meeting
  • Draft an initial agenda outline
  • Get feedback and finalize the agenda
Participate in peer feedback sessions
Engage in discussions with peers to exchange ideas, share experiences, and provide constructive criticism, promoting active learning and improving communication skills.
Browse courses on Peer Feedback
Show steps
  • Find a peer group or create a study group
  • Identify topics for discussion
  • Facilitate discussions and encourage active participation
  • Provide and receive feedback on communication styles and ideas
Attend a Workshop on Virtual Collaboration
Gain valuable insights and practical tips on effective collaboration in a virtual work environment.
Browse courses on Virtual Collaboration
Show steps
  • Research and find relevant workshops.
  • Register and attend the workshop.
  • Actively participate and take notes.
Develop a Communication Plan for a Business Situation
Apply your knowledge by creating a comprehensive communication plan for a real-world business situation.
Browse courses on Communication Plans
Show steps
  • Identify a business situation that requires a communication plan.
  • Analyze the target audience and communication objectives.
  • Develop a communication strategy and tactics.
  • Craft a detailed communication plan.

Career center

Learners who complete Inglés Empresarial: Gestión y Liderazgo will develop knowledge and skills that may be useful to these careers:
ESL Instructor
As an ESL Instructor, you will teach English to students who are not native speakers. You will help students develop their English skills so that they can succeed in academic and professional settings. This course will help you develop the skills you need to be an effective ESL Instructor. You will learn how to plan and deliver lessons, how to manage a classroom, and how to assess student learning. You will also gain the knowledge and skills needed to understand and implement the content covered in ESL instruction classes.
International Business Manager
As an International Business Manager, you will be responsible for managing a company's international operations. This includes developing and implementing strategies for entering new markets, managing global supply chains, and negotiating with foreign partners. This course will help you develop the skills you need to be a successful International Business Manager. You will learn about international trade, global economics, and cross-cultural communication. You will also gain the knowledge and skills needed to understand and implement the content covered in international business management classes.
Business Analyst
As a Business Analyst, you will work with businesses to identify and solve problems. You will use your analytical skills to gather and interpret data, and then develop recommendations for improvements. This course will help you develop the skills you need to be a successful Business Analyst. You will learn how to conduct needs assessments, how to analyze data, and how to write effective reports. You will also gain the knowledge and skills needed to understand and implement the content covered in business analysis classes.
English as a Foreign Language Instructor
As an English as a Foreign Language Instructor, you will teach students English grammar, vocabulary, and pronunciation. You may also teach students about American culture and society. This course will help you develop the skills you need to be an effective English teacher. You will learn how to plan and deliver lessons, how to manage a classroom, and how to assess student learning. You will also gain the knowledge and skills needed to understand and implement the content covered in English language learning classes.
Management Consultant
As a Management Consultant, you will work with businesses to improve their operations. You will use your analytical skills to identify areas for improvement and then develop and implement solutions. This course will help you develop the skills you need to be a successful Management Consultant. You will learn about business strategy, operations management, and financial analysis. You will also gain the knowledge and skills needed to understand and implement the content covered in management consulting classes.
Human Resources Manager
As a Human Resources Manager, you will be responsible for managing all aspects of human resources for a company. This includes recruiting, hiring, training, and developing employees. You will also be responsible for employee relations and benefits. This course will help you develop the skills you need to be a successful Human Resources Manager. You will learn about labor laws, employee benefits, and performance management. You will also gain the knowledge and skills needed to understand and implement the content covered in human resources management classes.
Public relations manager
As a Public Relations Manager, you will be responsible for managing the public image of a company or organization. You will work with the media, customers, and other stakeholders to build and maintain a positive reputation. This course will help you develop the skills you need to be a successful Public Relations Manager. You will learn about public relations strategy, media relations, and crisis communication. You will also gain the knowledge and skills needed to understand and implement the content covered in public relations management classes.
Marketing Manager
As a Marketing Manager, you will be responsible for developing and implementing marketing campaigns for a company. You will use your creativity and analytical skills to develop campaigns that reach the target audience and achieve the desired results. This course will help you develop the skills you need to be a successful Marketing Manager. You will learn about marketing strategy, market research, and advertising. You will also gain the knowledge and skills needed to understand and implement the content covered in marketing management classes.
Sales Manager
As a Sales Manager, you will be responsible for leading and managing a team of sales professionals. You will work with the team to develop and implement sales strategies and to achieve sales goals. This course will help you develop the skills you need to be a successful Sales Manager. You will learn about sales management, sales strategy, and customer relationship management. You will also gain the knowledge and skills needed to understand and implement the content covered in sales management classes.
Language Arts Teacher
As a Language Arts Teacher, you will teach students English language arts, including reading, writing, speaking, and listening. You will also help students develop their critical thinking and analytical skills. This course may be useful as it will help you develop the skills you need to be an effective Language Arts Teacher. You will learn how to plan and deliver lessons, how to manage a classroom, and how to assess student learning. You will also gain the knowledge and skills needed to understand and implement the content covered in language arts education classes.
Recruiter
As a Recruiter, you will be responsible for finding and hiring qualified candidates for a company. You will work with hiring managers to identify job requirements and then develop and implement recruitment strategies. This course will help you develop the skills you need to be a successful Recruiter. You will learn about recruiting strategy, candidate assessment, and interviewing. You will also gain the knowledge and skills needed to understand and implement the content covered in recruiting classes.
Technical Writer
As a Technical Writer, you will be responsible for creating written materials that explain technical information. This may include writing user manuals, training guides, and other documentation. This course will help you develop the skills you need to be a successful Technical Writer. You will learn about technical writing principles, document design, and user experience. You will also gain the knowledge and skills needed to understand and implement the content covered in technical writing classes.
Trainer
As a Trainer, you will be responsible for developing and delivering training programs for employees. You will work with subject matter experts to identify training needs and then develop and deliver training programs that meet those needs. This course may be useful as it will help you develop the skills you need to be a successful Trainer. You will learn about instructional design, training delivery, and assessment. You will also gain the knowledge and skills needed to understand and implement the content covered in training classes.
Project Coordinator
As a Project Coordinator, you will work on all aspects of a project, from planning to implementation to completion. You will be responsible for coordinating with team members, tracking progress, and ensuring that the project is completed on time and within budget. This course may be useful as it will help you develop the skills you need to be a successful Project Coordinator. You will learn about project management, risk management, and communication. You will also gain the knowledge and skills needed to understand and implement the content covered in project coordinator classes.
Writer
As a Writer, you will be responsible for creating written content for a variety of purposes, such as marketing, advertising, journalism, and public relations. This course may be useful as it will help you develop the skills you need to be a successful Writer. You will learn about writing principles, storytelling, and content marketing. You will also gain the knowledge and skills needed to understand and implement the content covered in writing classes.

Reading list

We've selected 42 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Inglés Empresarial: Gestión y Liderazgo .
Provides practical advice on how to have difficult conversations in a constructive and productive way.
Provides a framework for building and validating new products and services using a lean approach that emphasizes customer feedback and rapid iteration.
This ancient Chinese military treatise provides insights into the principles of strategy and tactics and can be applied to a wide range of situations, including business and leadership.
Provides a comprehensive overview of business communication, covering topics such as writing emails, giving presentations, and negotiating. It would be useful as a supplement to the course, providing additional examples and exercises.
Provides insights into the challenges and opportunities women face in the workplace and offers advice on how to overcome barriers and achieve success.
Provides insights into the importance of trust in building and maintaining effective relationships.
Provides insights into the nature of power and how it can be acquired and used effectively.
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Provides insights into the factors that motivate people to perform at their best.
This practical guide provides simple and effective coaching tools that can help managers develop their teams.
With more than 20 articles from the prestigious Harvard Business Review, this book covers a wide range of topics relevant to managing people, such as hiring, motivating, and leading teams.
Provides a framework for identifying and developing your strengths and using them to achieve success in your personal and professional life.
This classic book on management provides insights into the essential qualities of effective managers. It would be useful as additional reading, providing a broader perspective on leadership and management.
Provides tools and techniques for having difficult conversations in the workplace. It would be useful as a supplement to the course, providing additional insights into communication and conflict resolution.
Provides a framework for understanding and managing cultural differences in the workplace.
Provides insights into the consulting industry and the McKinsey & Company approach to problem solving. It would be useful as additional reading, providing a broader perspective on the challenges of consulting and how to overcome them.
Provides a framework for developing and evaluating effective strategies. It would be useful as additional reading, providing insights into the challenges of strategic planning and how to overcome them.
Argues that the best motivation comes from within, and provides insights into how to create a work environment that fosters motivation and creativity.
Provides insights into the challenges of scaling up a business. It would be useful as additional reading, providing a broader perspective on the challenges of leadership and management.
Provides a practical guide to building and launching successful startups. It would be useful as additional reading, providing insights into the challenges of entrepreneurship and how to overcome them.
Provides insights into the challenges of innovation in established organizations. It would be useful as additional reading, providing a broader perspective on the challenges of leading and managing change.
Provides insights into the science of motivation. It would be useful as additional reading, providing a deeper understanding of what motivates employees and how to create a more motivating work environment.
Provides insights into the ways in which self-deception can undermine leadership effectiveness. It would be useful as additional reading, providing a deeper understanding of the challenges of leadership and how to overcome them.
Provides a comprehensive overview of negotiation strategies and techniques. It would be useful as additional reading, providing insights into how to negotiate effectively in different situations.
Challenges leaders to examine their own behavior and motivations, and provides tools for becoming more self-aware and effective.
Provides insights into the importance of emotional intelligence in the workplace. It would be useful as additional reading, providing a deeper understanding of how emotions impact communication and leadership.

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