Design de projetos de governo digital from edX

Hoje mais do que nunca, os cidadãos da América Latina e o Caribe exigem uma administração pública ágil e proativa que lhes permita fazer seus negócios sem sair de suas casas. Em outras palavras, eles exigem um governo digital. Da mesma forma, os governos precisam se transformar para tirar proveito dos benefícios que a digitalização traz aos países: maior eficiência e produtividade, melhor tomada de decisões e menos corrupção. Nos últimos anos, os governos do Brasil, começaram a criar estratégias digitais para melhorar seus serviços às pessoas e empresas, transformando a gestão dos seus procesos e melhorando o intercâmbio de informações dentro e entre instituições. Graças a este curso, você conhecerá algumas das experiências bem-sucedidas de transformação digital do governo no Brasil.

Neste curso vamos apresentar três módulos sobre o design de projetos de governo digital. Primeiro há um módulo básico, incluindo a identificação dos problemas que provavelmente serão melhorados através da transformação digital: uma estratégia, um diagnóstico e uma estrutura de monitoramento e avaliação; todos os quais são necessários em qualquer projeto de desenvolvimento, mas têm diferentes toques no mundo do governo digital. Em seguida, você verá alguns dos componentes técnicos mais comuns, tais como simplificação de procedimentos, modernização da gestão administrativa, criação de uma visão holística dos dados e reforço da cibersegurança. E finalmente, você discutirá questões transversais que são necessárias para viabilizar os componentes técnicos a serem implementados: uma estrutura regulatória, talento humano, comunicação e design centrado no usuário.

Não perca a oportunidade e inscreva-se para aprender com especialistas do Banco Interamericano de Desenvolvimento e benchmarks internacionais que compartilham suas experiências e lições aprendidas neste curso.

Esse curso é na modalidade “ritmo próprio” (self-paced), você poderá se inscrever a qualquer momento, mesmo que o curso esteja aberto há algum tempo. Pode fazê-lo nas semanas que dura o curso, no momento que for mais adequado para você.

Se você optar pela modalidade Assistente , terá acesso ilimitado ao conteúdo do curso, mas não poderá realizar as atividades avaliadas nem obter o certificado.

Se optar pelo acesso ao curso na modalidade Certificado verificado, poderá acessar o curso de forma ilimitada e poderá realizar as avaliações qualificadas até a data de encerramento, após efetuar o pagamento de US$ 29. Se você for aprovado no curso, além do certificado, receberá uma credencial digital adicional que permite transformar a maneira de compartilhar suas conquistas acadêmicas e profissionais, como por exemplo, nas redes sociais.

What's inside

Learning objectives

Aplicar as melhores práticas na concepção de projetos de transformação digital para implementá-los em projetos próprios.
Reconhecer os componentes comuns que são implementados em projetos de transformação digital com base em exemplos concretos e experiências de sucesso.

Identificar aspectos transversais que permitam a implementação adequada de projetos de transformação digital no governo.
Analisar o grau de preparação de uma organização para iniciar um projeto de governança digital

Aplicar as melhores práticas na concepção de projetos de transformação digital para implementá-los em projetos próprios.
Reconhecer os componentes comuns que são implementados em projetos de transformação digital com base em exemplos concretos e experiências de sucesso.
Identificar aspectos transversais que permitam a implementação adequada de projetos de transformação digital no governo.
Analisar o grau de preparação de uma organização para iniciar um projeto de governança digital

Syllabus

Este curso tem quatro módulos de conteúdo, um introdutório e um final:

Comece aqui

Módulo 1: Diagnóstico, estratégia, monitoramento e avaliação

Módulo 2: Componentes comuns em projetos de transformação digital

Módulo 3: Questões transversais em projetos de transformação digital

Módulo 4: Fechando o curso: o que vem a seguir?

Finalize o curso aqui

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Ensina gestão ágil e digital, muito demandada em qualquer ramo atual

Mostra os benefícios da digitalização para todos os setores

Desenvolvido pelo BID, referência em desenvolvimento na América Latina

Traz cases de sucesso na transformação digital do governo brasileiro, focados na realidade latino-americana

Abrange diversos aspectos da transformação digital, desde diagnóstico até questões transversais

Oferece materiais e avaliações para aplicação prática do que foi aprendido

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Design de projetos de governo digital with these activities:

Revise Data Visualization and Data Analysis Concepts

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Review core concepts and techniques in data visualization and analysis to strengthen your foundation for this course.

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Review books, articles, or online resources on data visualization and data analysis.
Complete practice exercises or tutorials on data visualization tools and techniques.
Analyze real-world datasets using data visualization and analysis techniques.

Join a Study Group or Learning Community

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Collaborate with peers to enhance your learning experience through discussions, problem-solving, and knowledge sharing.

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Find or create a study group with fellow classmates or online learners.
Schedule regular meetings to discuss course material, work on projects, and prepare for assessments.
Share resources, insights, and perspectives with group members.

Revise Portuguese grammar

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Review the basics of Portuguese grammar to strengthen your foundation and improve your understanding of the course materials.

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Review verb conjugations
Practice forming sentences
Identify and correct common grammatical errors

12 other activities

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Revise basic concepts of government administration

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Revising the basics of government administration will help you better understand the concepts covered in this course.

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Review lecture notes or textbooks on basic government administration
Complete practice exercises or quizzes on government administration concepts

Revise basic concepts of government management

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Refreshing your knowledge of government management can help you build a stronger foundation for this course.

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Review lecture notes or textbooks from previous courses on government management.
Take practice quizzes or tests to assess your understanding of the basics.
Discuss key concepts with classmates or colleagues.

Attend Data Science Meetups and Conferences

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Engage with professionals in the field to expand your network, learn about industry trends, and gain valuable insights.

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Identify relevant meetups and conferences in your area.
Attend events and actively participate in discussions.
Connect with speakers, attendees, and potential mentors.

Practice Problem-Solving with Python

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Engage in regular practice to enhance your problem-solving abilities and proficiency in Python.

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Solve coding challenges on platforms like LeetCode, HackerRank, or CodeChef.
Work through practice problems from textbooks or online resources.
Participate in coding competitions or hackathons.

Participate in peer learning discussions

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Engaging in peer discussions allows you to exchange ideas, clarify concepts, and gain diverse perspectives.

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Join online forums or discussion groups related to government digitalization.
Actively participate in discussions, sharing your own insights and perspectives.
Ask questions, engage with others' ideas, and seek clarification when needed.

Join a Portuguese language study group

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Engage with fellow learners to practice speaking, listening, and writing in Portuguese, providing mutual support and feedback.

Browse courses on Portuguese Language

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Find or create a study group
Establish regular meeting times
Collaborate on language exercises and projects

Practice identifying common components in digital transformation projects

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Practicing identifying common components will help you better understand the different aspects of digital transformation projects.

Browse courses on Digital Transformation

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Analyze case studies of digital transformation projects
Participate in discussions or forums on digital transformation components

Explore online tutorials on government transformation

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Engaging with online tutorials can enhance your understanding of government transformation and its applications.

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Identify reputable platforms or websites offering tutorials on government digital transformation.
Select tutorials aligned with the course content and your learning goals.
Follow the tutorials step-by-step, taking notes and practicing the concepts.
Seek clarification or ask questions in discussion forums or online communities.

Develop a Data Analysis and Visualization Presentation

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Synthesize your knowledge by creating a presentation that effectively communicates data analysis insights and visualizations.

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Gather and analyze relevant data.
Design and create data visualizations using tools like Tableau or Power BI.
Develop a presentation outline and prepare slides.
Practice and deliver the presentation.

Create a Portuguese language learning blog

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Establish a blog to share your Portuguese learning journey, document your progress, and reinforce your knowledge by creating helpful resources for others.

Browse courses on Portuguese Language

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Choose a blogging platform
Create high-quality content
Promote your blog and engage with readers

Learn Advanced Machine Learning Techniques

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Explore advanced topics in machine learning to expand your knowledge and skills beyond the scope of this course.

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Follow online tutorials or courses on advanced machine learning topics.
Read research papers and attend webinars on the latest advancements in machine learning.
Implement advanced machine learning algorithms using libraries like TensorFlow or PyTorch.

Develop a digital service prototype

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Creating a prototype allows you to apply design thinking and user-centered approaches to improve government services.

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Identify a specific government service to improve.
Conduct user research to understand their needs and pain points.
Design and develop a prototype that addresses the identified issues.
Test the prototype with users and gather feedback.
Iterate and refine the prototype based on user feedback.

Career center

Learners who complete Design de projetos de governo digital will develop knowledge and skills that may be useful to these careers:

Data Architect

Data Architects design and build the data infrastructure that supports an organization's data needs. They are responsible for ensuring that data is accurate, consistent, and accessible to the people who need it. This course may be helpful to aspiring Data Architects because it covers data-driven approaches as a key component of digital transformation. In particular, the course discusses how to create a holistic view of data to better support decision-making. This knowledge can help Data Architects to design and build data infrastructures that meet the needs of their organizations.

See salaries and explore the career path for Data Architect

IT Project Manager

IT Project Managers plan, execute, and close out IT projects. They are responsible for ensuring that IT projects are completed on time, within budget, and to the required quality standards. This course may be helpful to aspiring IT Project Managers because it provides a framework for understanding and implementing digital transformation projects. In particular, the course covers the diagnostic, strategy, monitoring, and evaluation components of digital transformation projects, as well as cross-cutting issues such as regulatory frameworks and talent management. This knowledge can help IT Project Managers to better manage digital transformation projects and ensure their successful completion.

See salaries and explore the career path for IT Project Manager

Government Innovation Officer

Government Innovation Officers are responsible for leading and managing innovation initiatives within government agencies. They are responsible for identifying and implementing new and innovative ways to improve government programs and services. This course may be helpful to aspiring Government Innovation Officers because it provides a comprehensive overview of digital transformation in government. The course covers the key components of digital transformation, as well as the challenges and opportunities that come with it. This knowledge can help Government Innovation Officers to develop and implement effective digital transformation strategies for their agencies.

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Chief Information Security Officer

Chief Information Security Officers are responsible for developing and implementing an organization's cybersecurity strategy. They oversee the organization's cybersecurity program and ensure that it is aligned with the organization's overall business goals. This course may be helpful to aspiring Chief Information Security Officers because it covers cybersecurity reinforcement as a key component of digital transformation. In particular, the course discusses the threats to cybersecurity and how to mitigate them. This knowledge can help Chief Information Security Officers to develop and implement effective cybersecurity strategies for their organizations.

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Management Consultant

Management Consultants analyze businesses and organizations to improve their performance. They may work in a variety of industries, including government. This course may be helpful to aspiring Management Consultants because it provides a framework for understanding and implementing digital transformation in government. In particular, the course covers the diagnostic, strategy, monitoring, and evaluation components of digital transformation projects, as well as cross-cutting issues such as regulatory frameworks and talent management. This knowledge can help Management Consultants to better advise their clients on how to use digital transformation to improve their operations.

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Government CIO

Government CIOs play a vital role in leading and managing the IT functions of government agencies. They are responsible for developing and implementing IT strategies, managing IT budgets, and ensuring that IT systems are aligned with the agency's mission and goals. This course may be helpful to aspiring Government CIO because it provides a comprehensive overview of digital transformation in government. The course covers the key components of digital transformation, as well as the challenges and opportunities that come with it. This knowledge can help Government CIOs to develop and implement effective digital transformation strategies for their agencies.

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User Experience Designer

User Experience Designers conduct user research and use that research to design digital products and services that are easy to use and meet the needs of users. This course may be helpful to aspiring User Experience Designers because it covers user-centered design as a key aspect of digital transformation. The course discusses the importance of understanding the needs of users and designing products and services that are tailored to those needs. This is a key skill for User Experience Designers because it allows them to create products and services that are both useful and enjoyable to use.

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Government Program Manager

Government Program Managers oversee the planning, implementation, and evaluation of government programs, typically within a specific policy area such as healthcare or education. This course may be helpful to aspiring Government Program Managers because it covers the design, implementation, and evaluation of digital transformation projects. The course also discusses successful real-world examples of digital transformation. This knowledge can help Government Program Managers to better understand how to use digital transformation to improve government programs and services. They will be able to implement innovative digital initiatives which have the potential to dramatically improve public services.

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Data Scientist

Data Scientists use scientific methods, processes, algorithms, and systems to extract knowledge and insights from data in various forms, both structured and unstructured. This course may be helpful to aspiring Data Scientists because it covers data-driven approaches as a component of digital transformation. In particular, the course covers how to create a holistic view of data to better support decision-making. This is a key skill for Data Scientists because it allows them to identify patterns and trends in data and to draw meaningful conclusions from them.

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Government Relations Manager

Government Relations Managers act as liaisons between government entities and their clients. They monitor legislative and regulatory developments, communicate with government agencies, and advise their clients on how to comply with government regulations. They may also advocate for their clients' interests before government bodies. This course may be helpful to aspiring Government Relations Managers because it covers the regulatory framework for digital transformation. This includes understanding the legal and ethical implications of digital transformation and how to comply with government regulations. The course might also be helpful in developing the communication and interpersonal skills necessary to be successful in this role.

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IT Security Analyst

IT Security Analysts are responsible for protecting an organization's computer networks and systems, typically by monitoring networks for suspicious activity, analyzing and responding to security breaches, and developing and implementing security policies. This course might be helpful for aspiring IT Security Analysts because it covers cybersecurity reinforcement as a component of digital transformation. In the course, you will learn about cybersecurity threats and how to prevent them and will be able to see how cybersecurity fits into larger digital transformation initiatives.

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Business Process Analyst

Business Process Analysts study business processes and design solutions for improving efficiency. They may work in any number of industries, including government. A Business Process Analyst might use the skills learned in this course to better understand how digital transformation initiatives will impact existing business processes and procedures. They can then better design solutions for improving processes in the context of digital transformation. The course can introduce you to the standard components of digital transformation, including administrative management modernization, data-driven approaches, and cybersecurity reinforcement. This understanding can help you to contribute to digital transformation in a more productive way.

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Government Digital Transformation Project Manager

A Government Digital Transformation Project Manager will take a key role in the development, planning, and implementation of their organization's digital initiatives. Digital transformation involves improving how an organization uses technology, which can entail changing how it performs various tasks. A digital transformation project manager has the skills and know-how to help build a bridge between the technical side of IT and the business side of an organization. This course may be helpful in developing the requisite skills for this role by helping you to understand the steps involved in designing digital transformation projects, including the necessary strategy, monitoring, and evaluation components. The course also discusses successful real-world examples of digital transformation which might be helpful to a project manager in the field.

See salaries and explore the career path for Government Digital Transformation Project Manager