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Enterprise Systems

Jason Chan

This course provides you with an understanding of what Enterprise Systems (also commonly termed as Enterprise Resource Planning Systems, ERPs) are. After learning about what these systems are, we would touch upon why these systems are useful to companies, through which you would get to see the various jobs and positions that are associated with the use and deployment of ERPs.

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This course provides you with an understanding of what Enterprise Systems (also commonly termed as Enterprise Resource Planning Systems, ERPs) are. After learning about what these systems are, we would touch upon why these systems are useful to companies, through which you would get to see the various jobs and positions that are associated with the use and deployment of ERPs.

In this course, you would also develop an appreciation of the managerial aspects related to the selection and implementation of ERPs. Specifically, we would touch on the important points to consider when shortlisting and purchasing an ERP, the approaches taken in ERP implementation, and change management techniques to utilize when an organization is undergoing ERP implementation. At the end of this class, you will be endowed with practical knowledge that would help you to address real world business problems associated with ERP usage and implementation.

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What's inside

Syllabus

Enterprise Resource Planning (ERP) Fundamentals
Business Processes in ERP
Software Selection & Considerations
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Change Management
Course Project

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides foundational understanding of Enterprise Resource Planning (ERP) systems, their benefits, and applications
Covers essential aspects of ERP selection, implementation, and change management
Practical knowledge orientation enables learners to address real-world business problems related to ERP
Suitable for learners interested in business management, technology, and related fields
Taught by Jason Chan, an experienced instructor in the field

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Reviews summary

Well-received erp systems course

Learners say this engaging, informative course provides a great introduction to Enterprise Systems. The knowledgeable instructor explains complex concepts clearly and uses real-life examples to help students understand key principles of ERP selection, implementation, and best practices. Students praise the use of whiteboard writing and practical assignments that reinforce the material. Overall, students highly recommend this course for those interested in learning more about Enterprise Systems.
Use of whiteboard writing to explain concepts is helpful
"Course was a greatr intorduction to ERP systems. It allowed me to close up gaps in my knowledge. Instructor had a great presentation style. I appreciated the writing on the board in addition to his lecturing."
"The instructor simplified the course. Easy to follow through. "
Course includes practical assignments
"Assignments are relevant and short quiz in between videos are also helpful to keep active to listener."
"It was an amazing course and the course project was the best."
Instructor uses plenty of real-life examples
"Very practical course, through examples of the leaders of the ERP market. The course directed me to very informative documentation. Thanks to the instructor."
"Nice course! A lot of useful real-life examples."
Course content is well-organized and covers all the important aspects of Enterprise Systems
"Gives a solid and good overview of the most important steps to consider when introducing an Enterprise Resource System (ERP)"
"I have enjoyed very, very much this course, No wonder why professor Chan has so many awards and recognitions. It was very fun to learn, and easy to understand looking fordward to cotinue with my education in Coursera, this is a great platform"
Instructor is knowledgeable and engaging
"Best instructor so far!!! The course was so informative."
"Prof. Jason explains ERP in simplest way possible for a newbie in operations management field"
"The course content was extremely good. Especially its a good opportunity for the freshers to gain knowledge on ERP systems through this course."
Some students find the course to be a bit long
"The topic is on-point based on a the course info. The reason I only gave 3 stars is because of the teaching style. I appreciate his explanation but the whiteboard marker style makes it more boring. It takes so much of the time to explain what could have been explained for just 5-7mins."
Course lacks technical detail
"Learned a lot with this course on ERP content, organization, how to chose anc implement - including the change management pieceI would have appreciated a little bit more on the atual technology behind the system (high level information about database, programming,... what is making one system more efficient than another one)"

Career center

Learners who complete Enterprise Systems will develop knowledge and skills that may be useful to these careers:
ERP Consultant
As an ERP Consultant, you advise organizations on the selection, implementation, and optimization of ERP systems. You work closely with clients to understand their business needs and develop customized solutions. This Enterprise Systems course will provide you with a comprehensive understanding of ERP systems, their benefits, and the challenges associated with their implementation.
Project Manager
As a Project Manager, you are responsible for planning, executing, and delivering projects within a specified scope, budget, and timeline. ERP implementations are complex and often involve multiple stakeholders. This Enterprise Systems course covers the approaches taken in ERP implementation and change management techniques, which will equip you with the knowledge and skills to effectively manage ERP implementation projects.
Change Manager
As a Change Manager, you help organizations manage change effectively. ERP implementations are major change initiatives that require careful planning and execution. This Enterprise Systems course covers the approaches taken in ERP implementation and change management techniques, which will equip you with the knowledge and skills to effectively manage ERP implementations.
Business Analyst
As a Business Analyst, you are responsible for understanding the business needs of an organization and then designing and implementing solutions to meet those needs. This Enterprise Systems course covers the fundamentals of ERP systems, which are widely used by organizations to manage their business processes. Understanding ERP systems will provide you with a strong foundation for understanding the technology landscape of an organization and its impact on business processes.
Database Administrator
As a Database Administrator, you are responsible for managing and maintaining the databases used by an organization. ERP systems rely heavily on databases to store and manage data. This Enterprise Systems course covers the fundamentals of ERP systems, their data models, and the technologies used to manage and maintain them. This knowledge will provide you with a strong foundation for managing and maintaining ERP databases.
IT Security Analyst
As an IT Security Analyst, you are responsible for protecting an organization's IT systems and data from security threats. ERP systems are critical assets that contain sensitive data. This Enterprise Systems course covers the security features and vulnerabilities of ERP systems, which will equip you with the knowledge and skills to protect ERP systems from security threats.
Business Process Analyst
As a Business Process Analyst, you analyze and improve the business processes of an organization. ERP systems can significantly impact an organization's business processes. This Enterprise Systems course will provide you with an understanding of ERP systems and how they can be used to improve business processes. This knowledge will be invaluable in analyzing and improving business processes.
Enterprise Architect
As an Enterprise Architect, you design and implement the IT architecture of an organization. ERP systems are critical components of an organization's IT architecture. This Enterprise Systems course will provide you with an understanding of ERP systems, their benefits, and the challenges associated with their implementation. This knowledge will be invaluable in designing and implementing IT architectures that effectively integrate ERP systems.
Operations Manager
As an Operations Manager, you are responsible for planning, executing, and controlling the operations of an organization. ERP systems can significantly impact an organization's operations. This Enterprise Systems course will provide you with an understanding of ERP systems and how they can be used to improve operations. This knowledge will be invaluable in planning, executing, and controlling the operations of an organization.
IT Manager
As an IT Manager, you are responsible for planning, implementing, and managing the IT infrastructure of an organization. ERP systems are critical components of an organization's IT infrastructure. This Enterprise Systems course will provide you with an understanding of ERP systems, their benefits, and the challenges associated with their implementation. This knowledge will be invaluable in making informed decisions about the selection, implementation, and management of ERP systems.
Software Developer
As a Software Developer, you design, develop, and implement software applications. ERP systems are complex software applications that require specialized knowledge and skills to develop and maintain. This Enterprise Systems course covers the fundamentals of ERP systems, their architecture, and the technologies used to develop and implement them. This knowledge will provide you with a strong foundation for developing and maintaining ERP systems.
Systems Analyst
As a Systems Analyst, you design, develop, and implement computer systems. You work closely with users to understand their needs and then design and implement systems that meet those needs. This Enterprise Systems course covers the fundamentals of ERP systems, which are widely used by organizations to manage their business processes. Understanding ERP systems will provide you with a strong foundation for designing and implementing systems that integrate with and leverage ERP systems.
Data Analyst
As a Data Analyst, your job is to collect, analyze, interpret, and present data. You use various tools and techniques to extract meaningful insights and trends from raw data. This Enterprise Systems course would provide you with an understanding of how data is managed and processed within an organization, which is crucial for your role in analyzing and interpreting data effectively.
Data Scientist
As a Data Scientist, you use data to solve business problems. ERP systems are a valuable source of data that can be used to improve decision-making. This Enterprise Systems course covers the fundamentals of ERP systems and how they can be used to extract and analyze data. This knowledge will provide you with a strong foundation for using data from ERP systems to solve business problems.
IT Auditor
As an IT Auditor, you evaluate the effectiveness of an organization's IT systems and processes. ERP systems are complex and often involve multiple stakeholders. This Enterprise Systems course covers the approaches taken in ERP implementation and change management techniques, which will equip you with the knowledge and skills to effectively audit ERP systems.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Enterprise Systems.
Offers a managerial perspective on ERP systems, exploring their strategic value, implementation challenges, and impact on organizational performance.
Provides a guide to change management for ERP implementations, including strategies for managing resistance, communicating change, and training users. It valuable resource for businesses that are planning to implement an ERP system.
Offers a comprehensive overview of change management principles and practices, which are critical for the successful implementation of ERP systems. It provides practical guidance on stakeholder engagement, communication strategies, and overcoming resistance to change.
Provides a practical approach to project management for information systems, including ERP systems. It covers project planning, execution, monitoring, and control, with a focus on real-world scenarios and case studies.
Offers a comprehensive overview of the implementation lifecycle of enterprise systems, covering planning, requirements gathering, system selection, and post-implementation support. It provides a structured approach to ensure successful project outcomes.
Provides an accessible introduction to enterprise systems for management students and professionals. It offers a broad overview of ERP systems, their benefits, and their impact on business processes.
Takes a managerial perspective on enterprise resource planning, focusing on the strategic and operational implications of ERP systems. It provides insights into the role of ERP in decision-making, performance management, and organizational change.

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