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Conversion Rate Optimizer

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Conversion Rate Optimization (CRO) is the practice of refining a website or other online experience to maximize the percentage of visitors who take a desired action, such as making a purchase, signing up for a newsletter, or downloading a file. Conversion rate optimizers (CROs) use data analysis, experimentation, and design principles to identify and implement changes that improve conversion rates.

What Does a Conversion Rate Optimizer Do?

CROs work closely with marketing teams and product managers to develop and execute CRO strategies. They use a variety of tools and techniques to collect data about website visitors, including:

  • Analytics tools, such as Google Analytics, to track website traffic and user behavior
  • Heatmaps, to visualize where users are clicking on a website
  • User testing, to get feedback from users on their experience with a website

CROs use this data to identify areas where the website can be improved for conversion. They then make changes to the website, such as:

  • Changing the layout or design of the website
  • Adding or removing content
  • Changing the call to action
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Conversion Rate Optimization (CRO) is the practice of refining a website or other online experience to maximize the percentage of visitors who take a desired action, such as making a purchase, signing up for a newsletter, or downloading a file. Conversion rate optimizers (CROs) use data analysis, experimentation, and design principles to identify and implement changes that improve conversion rates.

What Does a Conversion Rate Optimizer Do?

CROs work closely with marketing teams and product managers to develop and execute CRO strategies. They use a variety of tools and techniques to collect data about website visitors, including:

  • Analytics tools, such as Google Analytics, to track website traffic and user behavior
  • Heatmaps, to visualize where users are clicking on a website
  • User testing, to get feedback from users on their experience with a website

CROs use this data to identify areas where the website can be improved for conversion. They then make changes to the website, such as:

  • Changing the layout or design of the website
  • Adding or removing content
  • Changing the call to action

CROs track the results of their changes and make further adjustments as needed. The goal is to continuously improve the website's conversion rate.

What Skills Do Conversion Rate Optimizers Need?

CROs need a strong understanding of:

  • Data analysis
  • Experimentation
  • Design principles
  • Marketing
  • Web development

CROs also need to be able to communicate effectively with both technical and non-technical stakeholders.

What is the Career Path for Conversion Rate Optimizers?

Many CROs start out in other roles, such as marketing or web development. With experience, they may move into CRO roles. Some CROs may also start their own businesses.

What is the Job Outlook for Conversion Rate Optimizers?

The job outlook for CROs is very positive. As more and more businesses realize the importance of CRO, the demand for CROs will continue to grow.

What are the Benefits of Being a Conversion Rate Optimizer?

CROs enjoy a number of benefits, including:

  • High earning potential
  • Job security
  • Opportunities for career growth
  • Flexible work hours
  • Opportunities to make a real impact on a business

What are the Challenges of Being a Conversion Rate Optimizer?

CROs face a number of challenges, including:

  • The need to stay up-to-date with the latest CRO trends
  • The need to work with a variety of stakeholders
  • The need to balance creativity with data-driven decision-making
  • The need to deal with setbacks

How Can I Become a Conversion Rate Optimizer?

There are a number of ways to become a CRO. One option is to get a degree in a related field, such as marketing, data analysis, or web development. Another option is to take online courses or attend workshops on CRO. You can also gain experience by volunteering to work on CRO projects.

What are the Personal Qualities of a Successful Conversion Rate Optimizer?

Successful CROs typically have the following personal qualities:

  • Analytical
  • Creative
  • Data-driven
  • Detail-oriented
  • Patient
  • Persistent

What Projects Can Conversion Rate Optimizers Take On?

CROs can take on a variety of projects, such as:

  • Website redesigns
  • A/B testing
  • Landing page optimization
  • Email marketing campaigns
  • Social media campaigns

What is the Day-to-Day of a Conversion Rate Optimizer?

The day-to-day of a CRO varies depending on the company and the project. However, some common tasks include:

  • Analyzing data
  • Conducting experiments
  • Making changes to websites
  • Tracking results
  • Reporting to stakeholders

What are the Personal Growth Opportunities for Conversion Rate Optimizers?

CROs have a number of opportunities for personal growth, including:

  • Learning new skills
  • Taking on new challenges
  • Advancing their careers
  • Making a difference in the world

How Can Online Courses Help Me Become a Conversion Rate Optimizer?

Online courses can be a great way to learn about CRO. They can provide you with the knowledge and skills you need to succeed in this field. Online courses can also help you to network with other CROs and to stay up-to-date with the latest CRO trends.

Are Online Courses Enough to Become a Conversion Rate Optimizer?

While online courses can be a helpful learning tool, they are not enough to become a CRO on their own. You will also need to gain experience through internships, volunteer work, or other hands-on projects.

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Salaries for Conversion Rate Optimizer

City
Median
New York
$138,000
San Francisco
$144,000
Austin
$155,000
See all salaries
City
Median
New York
$138,000
San Francisco
$144,000
Austin
$155,000
Toronto
$85,000
London
£97,000
Paris
€78,000
Berlin
€79,000
Tel Aviv
₪472,000
Singapore
S$124,000
Beijing
¥56,900
Shanghai
¥480,000
Bengalaru
₹1,000,000
Delhi
₹860,000
Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Reading list

We haven't picked any books for this reading list yet.
This comprehensive guide by Tim Ash, an e-commerce conversion expert and founder of SiteTuners, provides a step-by-step approach to optimizing landing pages for maximum conversions. It covers everything from testing and analysis to design and copywriting best practices.
This foundational book by conversion optimization pioneers Bryan and Jeffrey Eisenberg covers the entire conversion optimization process, with a focus on landing page optimization. It provides practical tips and case studies to help you improve your conversion rates.
This comprehensive guide by marketing expert Michael Aagaard covers the entire landing page optimization process, from design to testing to analytics. It provides practical tips and case studies to help you create high-converting landing pages.
Practical guide to A/B testing, covering everything from how to choose the right metrics to how to interpret results and implement winning variations. It also includes case studies from companies that have successfully used A/B testing to improve their results.
This comprehensive guide to conversion rate optimization covers everything from the basics to advanced techniques, making it a valuable resource for anyone looking to improve their website's performance.
This comprehensive guide by web analytics expert Andreas Preuss provides a step-by-step approach to improving your website's conversion rate. It covers a wide range of topics, including landing page optimization, A/B testing, and content optimization.
Nobel Prize-winning work that explores the two systems of thinking that the human brain uses.
Focuses specifically on landing page optimization, providing a step-by-step guide to testing and tuning your landing pages for maximum conversions.
Practical guide to conversion rate optimization for ecommerce businesses, providing a step-by-step process for identifying and fixing conversion problems.
Covers a wide range of multivariate statistical techniques, including those used in multivariate testing. It provides a solid theoretical foundation for understanding how these techniques work and how to apply them in practice.
By copywriting expert Jim Edwards covers the art and science of writing persuasive copy. It provides practical tips and case studies to help you create high-converting landing page copy.
Is not specifically about conversion rate optimization, but it provides valuable insights into the psychology of persuasion, which is essential for understanding how to convert visitors into customers.
By Chris Smith, lead conversion scientist at Google, provides a scientific and psychological approach to understanding and improving conversion rates. It covers a wide range of topics, including landing page optimization, call-to-actions, and persuasion techniques.
While not specific to multivariate testing, this book provides a valuable overview of how to identify and validate business ideas that could potentially benefit from A/B testing in the future.
If you're interested in Bayesian methods, this book provides a comprehensive overview of Bayesian statistics, including how to apply it to multivariate testing. The authors have extensive experience in Bayesian analysis and provide clear explanations and examples.
While not specific to multivariate testing, this book provides a comprehensive overview of website optimization, including how to improve conversion rates and user experience. Many of the techniques discussed in this book can be applied to multivariate testing.
By A/B testing experts Dan Siroker and Pete Koomen provides a comprehensive guide to A/B testing. It covers everything from planning and designing tests to analyzing and interpreting results.
This accessible guide to neuromarketing provides insights into how the brain responds to marketing stimuli. It covers a wide range of topics, including landing page optimization, advertising, and product design.
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