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Stress First Aid for Healthcare Workers

A Peer Support Tool

Sean Convoy, Mitchell Heflin, Mary Barzee, and Bernice Alston

Stress First Aid (SFA) is a peer support toolkit designed to preserve life, prevent further harm, and promote recovery. Stress First Aid offers a flexible menu of options for recognizing and addressing stress reactions. It can be used for self-care, to help co-workers with stress reactions, or to help someone seek other types of support. Stress First Aid is a framework of practical actions that can help reduce the likelihood that stress reactions will develop into more severe or long-term problems. Ideally everyone in an organization would learn the vocabulary and basics of Stress First Aid, to share a language and understanding of stress and stress injury. When everyone in an organization is trained in SFA, support could occur wherever and whenever it’s needed.

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Syllabus

Introduction to Stress and Stress Injury
In the first week of "Stress First Aid for Healthcare Workers," we'll lay the foundation for understanding stress and stress injury. We’ll discuss the unique stressors that healthcare professionals face in their daily practice and gain crucial insights to recognize early signs of stress injury. By the end of this week, you'll have the vocabulary to discuss stress within the context of the Stress First Aid peer support model.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Leads healthcare professionals to help colleagues manage stress
Provides guidance on performing community resource list
Applicable in assisting co-workers, self-care, and seeking support
Develops a shared language and understanding of stress among organization
Teaches stress injury recognition, preservation of life techniques, and ways to promote recovery
Lays a foundation for stress first aid using the Stress Continuum and four sources of orange-zone stress

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Reviews summary

Practical stress first aid for hcws

According to learners, this course offers highly practical tools for healthcare workers to manage stress and support peers. Students consistently praise its ability to provide a clear framework for understanding stress and applying Stress First Aid (SFA) strategies. Many found the content directly applicable to their professional lives, particularly the peer support model. While some experienced professionals noted parts felt foundational, the overall consensus is that the course provides essential knowledge for well-being in demanding environments. The case studies were frequently highlighted as a valuable feature.
Enhances learning through real-world scenarios.
"The case studies in the final week were incredibly helpful for applying all the concepts learned."
"I appreciated working through the case studies; they solidified my understanding of how to use SFA in different situations."
"The practical scenarios allowed me to visualize applying the aid strategies, which was very beneficial."
Emphasizes the power of peer assistance.
"The emphasis on peer support is brilliant; it truly highlights how we can support each other effectively."
"I learned the importance of continuous, primary, and secondary aid from a peer perspective, which is invaluable."
"This course strengthened my belief in the power of peer-to-peer support in building resilience."
Directly addresses unique stressors in healthcare.
"As a healthcare worker, this course spoke directly to the challenges and stressors I face daily."
"It's refreshing to find a course so specifically tailored to the unique environment of healthcare and its professionals."
"I found the discussions around stress injury and its impact on medical staff incredibly relevant and insightful."
Simplifies complex stress concepts effectively.
"The course provided a very clear and concise framework for understanding stress and how to intervene."
"I appreciate how the SFA model was deconstructed, making it easy to grasp and apply the concepts."
"The material was well-organized, and the instructors explained everything in a way that was easy to follow."
Provides actionable tools for immediate use.
"This course truly gives me practical tools I can immediately apply in my workplace to help myself and my colleagues."
"I gained incredibly useful strategies to recognize and address stress reactions in healthcare settings."
"The Stress First Aid framework is so practical; it's something I can use daily to support my team."
May be basic for those already familiar with concepts.
"Some parts felt a bit basic for me as an experienced professional, but it's a great foundation for others."
"While thorough, I found some of the initial content a bit repetitive if you already have a background in stress management."
"I would have liked more advanced scenarios, but I understand it's meant to be accessible to a wide audience."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Stress First Aid for Healthcare Workers: A Peer Support Tool with these activities:
Review healthcare worker demographics
Reviewing the demographics and characteristics unique to healthcare professionals will reinforce your understanding of potential stress factors.
Browse courses on Healthcare Workers
Show steps
  • Review journal articles and reports on demographics of healthcare workers.
  • Identify potential sources of stress specific to the healthcare workforce.
Review stress management techniques
Review stress management techniques before the course to reduce stress and improve focus
Show steps
  • Research proven stress management techniques
  • Identify techniques that can be implemented easily and on a regular basis
  • Practice these stress management techniques before beginning class
Explore case studies and examples of stress reactions
Case studies and examples can provide valuable insights into stress reactions and how to respond to them effectively
Browse courses on Case Studies
Show steps
  • Search online for case studies and examples of stress reactions
  • Read about the different types of stress reactions and their causes
  • Analyze how the stress reactions were handled and identify what could have been done better
15 other activities
Expand to see all activities and additional details
Show all 18 activities
Review Stress First Aid Core Concepts
Reviewing these core concepts will help you build a stronger foundation for understanding the material covered in this course.
Show steps
  • Read the course syllabus and introduction materials.
  • Review the Stress First Aid website and other resources.
  • Create a mind map or other visual representation of the key concepts.
  • Discuss the concepts with a colleague or friend.
  • Take a practice quiz or assessment to test your understanding.
Create a reference binder with key course materials
A reference binder can aid in retention and provide a quick reference during stressful situations
Browse courses on Stress Management
Show steps
  • Gather handouts, notes, and other materials from the course
  • Organize the materials into sections based on topic or type
  • Create a table of contents or index for easy reference
Practice stress first aid peer support with colleagues or friends
Practicing stress first aid peer support in a relaxed environment can build confidence and improve skills
Show steps
  • Find a few colleagues or friends who are also taking the course
  • Set aside some time to practice the stress first aid peer support model
  • Take turns role-playing different stress reactions and providing support
Watch videos on stress management techniques
Explore various stress management techniques through guided tutorials, which will help you develop practical strategies for reducing stress during healthcare work.
Show steps
  • Select a platform or resource that offers guided tutorials on stress management.
  • Watch videos and practice the techniques demonstrated.
  • Reflect on the effectiveness of the techniques.
Participate in a Stress First Aid Peer Support Group
Participating in a peer support group will allow you to practice applying the principles of Stress First Aid in a supportive environment.
Show steps
  • Find a peer support group that meets regularly.
  • Attend the meetings and participate in the discussions.
  • Share your experiences and insights with the group.
  • Provide support and encouragement to other members of the group.
  • Reflect on your experiences in the group and how they can help you apply Stress First Aid in your own life.
Attend a Stress First Aid Workshop
Attending a workshop will allow you to learn from experts in the field and to gain practical experience in applying Stress First Aid techniques.
Show steps
  • Find a Stress First Aid workshop that is offered in your area.
  • Register for the workshop and pay the registration fee.
  • Attend the workshop and participate in the activities.
  • Take notes and ask questions during the workshop.
  • Reflect on your experience in the workshop and how you can apply what you learned to your own life and work.
Read "The Body Keeps the Score" by Bessel van der Kolk
"The Body Keeps the Score" provides valuable insights into the impact of trauma on the body and mind, which can enhance understanding of stress reactions
View The Body Keeps the Score: Brain, Mind, and Body... on Amazon
Show steps
  • Purchase or borrow "The Body Keeps the Score"
  • Read the book and take notes on key concepts related to stress and trauma
  • Reflect on how the book's content relates to the stress first aid model
Discuss stress factors with colleagues
Engaging with colleagues to discuss stress factors will provide you with insights into common challenges and potential coping mechanisms, enhancing your understanding of stress first aid.
Browse courses on Communication
Show steps
  • Schedule a meeting or find an appropriate time to connect with colleagues.
  • Facilitate a discussion on stress factors faced in the workplace.
  • Share personal experiences and strategies for coping with stress.
Practice Applying Stress First Aid Techniques
Practicing these techniques will help you develop the skills and confidence to provide effective Stress First Aid to others.
Show steps
  • Identify a scenario where Stress First Aid could be applied.
  • Develop a plan for how you would apply the Continuous, Primary, and Secondary Aid strategies in that scenario.
  • Practice applying the plan with a colleague or friend.
  • Reflect on your experience and identify areas for improvement.
  • Repeat the process with different scenarios.
Mentor a Colleague in Stress First Aid
Mentoring a colleague will help you to reinforce your understanding of Stress First Aid and to develop your leadership skills.
Show steps
  • Identify a colleague who is interested in learning more about Stress First Aid.
  • Set up a regular meeting time to discuss Stress First Aid concepts and techniques.
  • Provide your colleague with resources and support to help them learn and apply Stress First Aid.
  • Encourage your colleague to practice applying Stress First Aid techniques in their own life and work.
  • Reflect on your experience as a mentor and how you can continue to support your colleague's learning and development.
Develop a personalized stress management plan
Creating a personalized stress management plan can help to identify and address individual stress triggers and develop effective coping mechanisms
Show steps
  • Identify personal stress triggers
  • Research and explore a variety of stress management techniques
  • Select a combination of techniques that work best and create a personalized stress management plan
  • Implement the stress management plan and track its effectiveness
Develop a personal stress management plan
Creating a personalized plan will help you identify resources, techniques, and strategies for managing stress effectively, promoting your overall well-being.
Browse courses on Self-Care
Show steps
  • Identify your personal stress triggers.
  • Research and explore various stress management techniques.
  • Develop a tailored plan that includes specific actions and resources.
  • Implement the plan and track its effectiveness.
Volunteer at a local mental health or stress reduction organization
Volunteering in a relevant setting can provide hands-on experience and a deeper understanding of stress and stress management
Browse courses on Stress Reduction
Show steps
  • Research local mental health or stress reduction organizations
  • Contact the organizations and inquire about volunteer opportunities
  • Dedicate a certain amount of time each week or month to volunteering
  • Assist with activities and programs related to stress management and mental health
Develop a Stress First Aid Training Plan
Creating a training plan will help you to deepen your understanding of the material and to develop the skills necessary to train others in Stress First Aid.
Show steps
  • Identify the target audience for your training.
  • Develop learning objectives for the training.
  • Create a training outline that includes a variety of activities and resources.
  • Develop evaluation tools to assess the effectiveness of your training.
  • Pilot your training plan with a small group and make revisions based on feedback.
Design and implement a stress reduction intervention
Designing and implementing a stress reduction intervention can reinforce understanding of stress management principles and provide practical experience
Browse courses on Stress Reduction
Show steps
  • Identify a target population and specific stress-related issue
  • Review research and best practices on stress reduction interventions
  • Design and develop an intervention plan
  • Implement the intervention and collect data on its effectiveness
  • Analyze the results and make adjustments as needed

Career center

Learners who complete Stress First Aid for Healthcare Workers: A Peer Support Tool will develop knowledge and skills that may be useful to these careers:
Mental Health Counselor
Mental Health Counselors provide counseling services to people who are experiencing mental health issues. They work in a variety of settings, such as private practice, schools, and community mental health centers. This course will help build a foundation for supporting people who are experiencing mental health issues, which is essential in the role of being a Mental Health Counselor.
See salaries and explore the career path for Mental Health Counselor
Crisis Counselor
Crisis Counselors provide support to people who are experiencing a crisis. They can work in a variety of settings, such as mental health clinics, hospitals, and homeless shelters. This course will help build a foundation for supporting people who are in crisis, which is essential in the role of being a Crisis Counselor.
See salaries and explore the career path for Crisis Counselor
Hospice Nurse
Hospice Nurses provide care to people who are terminally ill. They work in a variety of settings, such as hospitals, nursing homes, and hospice facilities. This course will help build a foundation for supporting people who are dying and their families, which is essential in the role of being a Hospice Nurse.
See salaries and explore the career path for Hospice Nurse
Medical Social Worker
Medical Social Workers provide social work services to people who are ill or injured. They work in a variety of settings, such as hospitals, clinics, and nursing homes. This course will help build a foundation for providing peer support to people who are ill or injured, which can help create a more positive and supportive environment in the medical setting.
See salaries and explore the career path for Medical Social Worker
Registered Nurse
Registered Nurses provide a wide range of health care services to patients. They work in a variety of settings, such as hospitals, clinics, and nursing homes. This course will help build a foundation for providing peer support to patients, which can help create a more positive and supportive environment in the healthcare setting.
See salaries and explore the career path for Registered Nurse
Nurse Practitioner
Nurse Practitioners are advanced practice registered nurses who can provide a wide range of health care services. They work in a variety of settings, such as private practice, hospitals, and clinics. This course will help build a foundation for providing peer support to patients, which can help create a more positive and supportive environment in the healthcare setting.
See salaries and explore the career path for Nurse Practitioner
Occupational Therapist
Occupational Therapists help people with disabilities or injuries regain their independence. They work in a variety of settings, such as hospitals, rehabilitation centers, and schools. This course will help build a foundation for supporting people with disabilities or injuries, which is essential in the role of being an Occupational Therapist.
See salaries and explore the career path for Occupational Therapist
Physical Therapist
Physical Therapists help people with disabilities or injuries regain their mobility and function. They work in a variety of settings, such as hospitals, rehabilitation centers, and private practice. This course will help build a foundation for supporting people with disabilities or injuries, which is essential in the role of being a Physical Therapist.
See salaries and explore the career path for Physical Therapist
Physician Assistant
Physician Assistants are medical professionals who can provide a wide range of health care services under the supervision of a physician. They work in a variety of settings, such as hospitals, clinics, and private practice. This course will help build a foundation for providing peer support to patients, which can help create a more positive and supportive environment in the healthcare setting.
See salaries and explore the career path for Physician Assistant
Behavioral Health Technician
Behavioral Health Technicians help people with mental health issues. Whether it's working at a psychiatric hospital or a substance abuse center, Behavioral Health Technicians help people cope with a variety of mental health problems. This course will help build a foundation for supporting those going through mental health crises, which is essential in the role of being a Behavioral Health Technician.
See salaries and explore the career path for Behavioral Health Technician
Paramedic
Paramedics provide advanced medical care to people who are injured or ill in emergency situations. They work in a variety of settings, such as ambulances, fire trucks, and helicopters. This course will help build a foundation for providing peer support to people who are experiencing a medical emergency, which can help create a more positive and supportive environment in the emergency setting.
See salaries and explore the career path for Paramedic
Emergency Medical Technician
Emergency Medical Technicians (EMTs) provide medical care to people who are injured or ill in emergency situations. They work in a variety of settings, such as ambulances, fire trucks, and helicopters. This course will help build a foundation for providing peer support to people who are experiencing a medical emergency, which can help create a more positive and supportive environment in the emergency setting.
See salaries and explore the career path for Emergency Medical Technician
Forensic Social Worker
Forensic Social Workers provide social work services to people who are involved in the criminal justice system. They work in a variety of settings, such as jails, prisons, and probation and parole offices. This course will help build a foundation for providing peer support to people who are involved in the criminal justice system, which can help create a more positive and supportive environment in the criminal justice setting.
See salaries and explore the career path for Forensic Social Worker
Corrections Officer
Corrections Officers are responsible for the safety and security of inmates in correctional facilities. They also help inmates with their rehabilitation and reintegration into society. This course will help build a foundation for providing peer support to inmates, which can help create a more positive and supportive environment in the correctional facility.
See salaries and explore the career path for Corrections Officer
Police Officer
Police Officers protect and serve their communities. They work in a variety of settings, such as patrol cars, on foot, and in specialized units. This course will help build a foundation for providing peer support to fellow officers, which can help create a more positive and supportive work environment.
See salaries and explore the career path for Police Officer

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Stress First Aid for Healthcare Workers: A Peer Support Tool.
SUMMARY of the BODY KEEPS the SCORE by BESSEL VAN...
Save
Groundbreaking exploration of the impact of trauma on the mind, body, and spirit. It offers insights into the neurobiology of trauma and provides practical strategies for healing.
SUMMARY of the BODY KEEPS the SCORE by BESSEL VAN...
Paperback
Check
SUMMARY of the BODY KEEPS the SCORE by BESSEL VAN...
Kindle Edition
Check
Cover image
The Myth of Normal
Save
Explores the relationship between stress and illness. It argues that stress can lead to a variety of health problems, including heart disease, cancer, and diabetes.
The Myth of Normal
Paperback
Check
The Myth of Normal
Kindle Edition
Check
Cover image
The Mindful Self-Compassion Workbook
Save
Guide to cultivating self-compassion for healthcare providers. It provides practical tools and strategies for managing stress, promoting well-being, and preventing burnout.
The Mindful Self-Compassion Workbook
Paperback
Check
The Mindful Self-Compassion Workbook
Kindle Edition
Check
Cover image
The Stress-Proof Brain Guided Journal
Save
Guide to managing stress using mindfulness and neuroplasticity. It provides practical tools and strategies for reducing stress and promoting well-being.
The Stress-Proof Brain Guided Journal: Writing...
Paperback
$$
Cover image
A Clinical Guide to the Treatment of the Human...
Save
Comprehensive overview of the psychology of stress. It provides a theoretical framework for understanding stress and its effects on the mind and body.
A Clinical Guide to the Treatment of the Human...
Hardcover
$$$
A Clinical Guide to the Treatment of the Human...
Hardcover
$$
A Clinical Guide to the Treatment of the Human...
Hardcover
$$
A Clinical Guide to the Treatment of the Human...
Kindle Edition
$$$
Cover image
Assisting Individuals in Crisis
Save
Concise overview of stress. It provides a basic understanding of the causes, effects, and management of stress.
Assisting Individuals in Crisis
Paperback
Check
Assisting Individuals in Crisis
Kindle Edition
Check

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Course image
Effort
4 weeks of study/3-5 hours per week
Level
Introductory
Via
Coursera
Institution
Duke University
Instructors
Sean Convoy
Mitchell Heflin
Mary Barzee
Bernice Alston
Language
English
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Leads healthcare professionals to help colleagues manage stress
Provides guidance on performing community resource list
Applicable in assisting co-workers, self-care, and seeking support
Develops a shared language and understanding of stress among organization
Teaches stress injury recognition, preservation of life techniques, and ways to promote recovery
Lays a foundation for stress first aid using the Stress Continuum and four sources of orange-zone stress
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