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Quantitative Research

Susan Berman and Olivier Rubel, PhD

In this course, you will obtain some insights about marketing to help determine whether there is an opportunity that actually exists in the marketplace and whether it is valuable and actionable for your organization or client.

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In this course, you will obtain some insights about marketing to help determine whether there is an opportunity that actually exists in the marketplace and whether it is valuable and actionable for your organization or client.

Week 1: Assess methods available for creating quantitative surveys, along with their advantages and disadvantages. Identify the type of questions that should be asked and avoid unambiguous survey questions.

Week 2: Design, test, and implement a survey by identifying the target audience and maximizing response rates. You will have an opportunity to use Qualtrics, a survey software tool, to launch your own survey.

Week 3: Analyze statistical models that can be applied to your marketing data, so that you can make data-driven decisions about your marketing mix.

Week 4: Predict most likely outcomes from the marketing decisions and match the type of analysis needed for your business problem.

Take Quantitative Research as a standalone course or as part of the Market Research Specialization. You should have equivalent experience to completing the second course in this specialization, Qualitative Research, before taking this course. By completing the third class in the Specialization, you will gain the skills needed to succeed in the full program.

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What's inside

Syllabus

Getting Started and Preparing to Design a Quantitative Survey for Market Research
In this module, you will be able to identify the business objectives and assess the suitability for quantitative research. You will be able to build on qualitative findings to help inform a survey. You will be able to discuss the various types of surveys and take steps to design and implement a survey. You will also be able to recognize and avoid common survey pitfalls.
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Designing and Implementing a Quantitative Survey
In this module, you will be able to delineate the market segment and select your survey method. You will be able to identify the appropriate sample sources and determine appropriate sample size while maximizing your response rate. You will be able to design a questionnaire and appropriate response options. You will be able to perform quality control on survey questions and test and launch your survey.
Analyzing a Survey
In this module, you will be able to review your survey data and look for any errors. You will be able to analyze your survey conducting descriptive and inferential analysis techniques to test your hypotheses. You will be able to conduct association analysis and causal analysis with your data. Please note that this module features a fair amount of advanced statistics related math. Throughout the module, optional activities setup as practice quizzes have been provided to help reinforce what you're learning.
Assess Approaches and Interpret Quantitative Study Results
In this module, you will be able to assess the various approaches for analyzing your data. You will be able to consider multiple variables throughout your analysis and be able to interpret your results. Like the last module, this module features a fair amount of advanced statistics related math. Several optional activities setup as practice quizzes have been provided to help reinforce what you're learning.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Delineates between data analysis tools to appropriately uncover business insights
Teaches marketer research strategy, which helps marketing teams identify opportunities
Examines quantitative research techniques that are industry standard
Reviews types of surveys to efficiently collect data
Explores advanced statistics techniques to analyze data
Develops skills to create, test, and launch surveys

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Reviews summary

Mixed opinions: quantitative research

Learners say that Quantitative Research is a course with helpful content, knowledgeable instructors, and a decent overview of quantitative research methods. While some learners found the course easy to understand, others struggled with the difficult second half of the course. There were also concerns about the instructor's accent and the outdated course materials.
Learners liked the helpful content.
"It provided me with valuable skills and knowledge that I can apply in various research and data analysis contexts."
"I enjoyed every bit of the course content most especially the analytical aspect of it."
"This course is good for someone who is looking for the basic principle of quantitative research"
Learners found the materials to be outdated.
"Many supplementary materials and links were broken and outdated."
"The knowledge was kind of out dated since modern technology evolved so much since then."
Learners found the course difficult.
"The second half of the course was a convoluted statistics lesson that had little to do with what we were learning earlier in the specialization."
"Concepts could have been thought a little more clearly."
"Instructors are not that good at explaining concepts"
"The accent is rough."
"He knows his stuff about QUANT, but clarity goes a long way when it comes to stats."
Instructor feedback was mixed.
"I thought this course was good, and helped balance what was learned in the earlier courses."
"The second instructor's English pronunciation is not very good. He mixes some words sound like something else or it's unclear what he said so repeatedly need to follow the subtitles for his speech to get the things."
"The instructor's french accent gives non-native english speakers a very hard time to understand the content."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Quantitative Research with these activities:
Read 'Marketing Research: Practical Guidelines for Success' by Tull and Hawkins
Gain a comprehensive understanding of marketing research principles and best practices.
Show steps
  • Read and understand the key concepts
  • Apply the principles to real-life marketing scenarios
  • Summarize the main points and insights
Use Qualtrics for survey research
Familiarize yourself with Qualtrics, a survey software tool, to enhance your survey design and implementation skills.
Browse courses on Qualtrics
Show steps
  • Explore Qualtrics' features and capabilities
  • Create a Qualtrics survey
  • Analyze survey data using Qualtrics
Create a research proposal
Develop a research proposal to define a research question and methodology to gain a deeper understanding of marketing research.
Show steps
  • Identify a research problem or opportunity
  • Develop a research question and hypothesis
  • Design a research methodology
  • Draft a research proposal
Four other activities
Expand to see all activities and additional details
Show all seven activities
Conduct a mock survey
Conduct a mock survey to practice designing, distributing, and analyzing survey questions.
Browse courses on Survey Design
Show steps
  • Design a survey questionnaire
  • Distribute the survey to a sample audience
  • Analyze the survey data
Participate in a marketing research discussion group
Join a discussion group to exchange ideas, share experiences, and learn from peers in the field of marketing research.
Show steps
  • Find and join a reputable discussion group
  • Participate in online or in-person discussions
  • Share your insights and contribute to the group's discussions
Create a marketing research portfolio
Develop a portfolio that showcases your marketing research skills and knowledge.
Browse courses on Marketing Materials
Show steps
  • Gather relevant marketing research materials
  • Organize and present the materials in a cohesive manner
  • Seek feedback and refine the portfolio
Write a blog post on a marketing research topic
Create a blog post to share your knowledge and insights on a specific marketing research topic.
Browse courses on Marketing Strategy
Show steps
  • Choose a relevant topic and conduct research
  • Write a well-structured and informative blog post
  • Proofread and publish the blog post

Career center

Learners who complete Quantitative Research will develop knowledge and skills that may be useful to these careers:
Market Research Analyst
Market Research Analysts are responsible for collecting, analyzing, and interpreting data about markets, customers, and competitors. This information can be used to develop new products and services, improve marketing campaigns, and make informed business decisions. The Quantitative Research course can help you build a strong foundation in the methods and techniques used in market research.
Statistician
Statisticians are responsible for collecting, analyzing, and interpreting data. They work in a variety of fields, including medicine, finance, and marketing. The Quantitative Research course can help you develop the skills needed to collect, clean, and analyze data, and to communicate your findings effectively.
Marketing Analyst
A Marketing Analyst collects, interprets, and presents data, making them invaluable to companies looking to grow their customer base. They provide insights that can help identify new market opportunities and develop effective marketing campaigns. This Quantitative Research course provides a great foundation for the analytical and problem-solving skills necessary for success in this role.
Financial Analyst
Financial Analysts are responsible for analyzing financial data and making recommendations about investments. They work with companies, governments, and individuals to help them make informed financial decisions. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret financial data, which can be invaluable in the financial analysis process.
Brand Manager
Brand Managers are responsible for developing and managing brands. They work to create and maintain a positive brand image and to increase brand awareness. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data about customers and markets, which can be invaluable in the brand management process.
Marketing Manager
Marketing Managers are responsible for planning and executing marketing campaigns. They work with a variety of stakeholders to develop and implement marketing strategies. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data about customers and markets, which can be invaluable in the marketing planning process.
Data Scientist
Data Scientists are responsible for collecting, analyzing, and interpreting large amounts of data. They use this information to identify trends, patterns, and insights that can be used to make better decisions. The Quantitative Research course can help you develop the skills needed to collect, clean, and analyze data, and to communicate your findings effectively.
Product Manager
Product Managers are responsible for the development and launch of new products. They work with engineers, designers, and marketers to ensure that products meet the needs of customers. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data about customers and markets, which can be invaluable in the product development process.
Auditor
Auditors are responsible for reviewing financial and operational records to ensure accuracy and compliance. They work with a variety of organizations to help them improve their financial management and internal controls. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret financial and operational data, which can be invaluable in the audit process.
Customer Success Manager
Customer Success Managers are responsible for ensuring that customers are satisfied with their products or services. They work with customers to identify and resolve problems and to ensure that they are getting the most value from their investment. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data about customers and markets, which can be invaluable in the customer success management process.
Business Analyst
Business Analysts are responsible for analyzing business processes and identifying areas for improvement. They use data and analysis to make recommendations that can help organizations improve their efficiency and effectiveness. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data, and to communicate your findings effectively.
Risk Manager
Risk Managers are responsible for identifying and managing risks that could impact a business. They work with a variety of stakeholders to develop and implement risk management strategies. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data about risks, which can be invaluable in the risk management process.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams. They work to develop and implement sales strategies and to achieve sales targets. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data about customers and markets, which can be invaluable in the sales management process.
Operations Manager
Operations Managers are responsible for the day-to-day operations of a business. They work to ensure that processes are efficient and effective and that the business is meeting its goals. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data about processes and performance, which can be invaluable in the operations management process.
Management Consultant
Management Consultants help organizations to improve their performance by providing advice and guidance. They use data and analysis to identify problems and develop solutions. The Quantitative Research course can help you develop the skills needed to collect, analyze, and interpret data, and to communicate your findings effectively.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Quantitative Research.
Provides a step-by-step guide to conducting quantitative marketing research. It covers all aspects of the research process, from designing the study to analyzing the data.
Comprehensive handbook of survey research methods. It covers all aspects of the survey research process, from designing the study to collecting and analyzing data.
Provides a comprehensive overview of marketing research, from identifying the problem to collecting and analyzing data. It valuable resource for students and practitioners alike.
Comprehensive handbook of mixed methods research. It covers all aspects of the mixed methods research process, from designing the study to collecting and analyzing data.
Comprehensive encyclopedia of survey research methods. It covers all aspects of the survey research process, from designing the study to collecting and analyzing data.
Provides a comprehensive overview of research design. It covers all types of research designs, from qualitative to quantitative to mixed methods.
Comprehensive encyclopedia of qualitative research methods. It covers all aspects of the qualitative research process, from designing the study to collecting and analyzing data.
Provides a practical guide to using Microsoft Excel for marketing analytics. It covers all aspects of the data analysis process, from importing data to creating visualizations and reports.

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