We may earn an affiliate commission when you visit our partners.

PEST Analysis with Service Blueprints in Miro

By the end of this project, you will be able to conduct a PEST analysis that considers all components of service to gain intelligence on how internal and external factors impact an organization’s performance.

To conduct a PEST Analysis with Service Blueprints in Miro, you will gain hands-on experience examining political, economic, socio-cultural, and technological influences upon performance in the Miro online visual collaboration platform for teamwork.

Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Enroll now

Or subscribe to Coursera Plus

And get unlimited access to Coursera

Two deals to help you save

We found two deals and offers that may be relevant to this course.

Save money when you learn. All coupon codes, vouchers, and discounts are applied automatically unless otherwise noted.

Valid until December 12

Annual Subscription Savings

Unlock programs from Google, Microsoft, and IBM and join 77% of learners who reported positive career outcomes.

Only $239!

What's inside

Syllabus

PEST Analysis with Service Blueprints in Miro

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

May accelerate progress in existing careers that are related to service-based industries

May strengthen a foundational understanding of political, economic, socio-cultural, and technological factors impacting an organization's performance

Teaches learners how to conduct PEST Analysis using Service Blueprints in Miro

Learners will not receive a certificate upon completion, which may not be beneficial

May be most beneficial for those currently working in a service-based industry

Save this course

Save PEST Analysis with Service Blueprints in Miro to your list so you can find it easily later:

Save

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in PEST Analysis with Service Blueprints in Miro with these activities:

Review SWOT analysis

Show steps

Strengthen your foundational knowledge of SWOT analysis to better understand the PEST analysis components:

Browse courses on SWOT Analysis

Show steps

Define SWOT analysis and its components
Review how SWOT analysis is applied in service blueprints

Read 'Service Design Thinking: A Practical Guide' by Marc Stickdorn and Jakob Schneider

Show steps

Gain insights into service design and its relevance to PEST analysis:

View This Is Service Design Doing: Applying Service... on Amazon

Show steps

Obtain a copy of the book
Read and comprehend the chapters related to service design
Reflect on how the concepts can be applied to PEST analysis

Compile a List of PEST Analysis Resources

Show steps

Gather and organize valuable resources to support your learning journey:

Browse courses on PEST Analysis

Show steps

Conduct research to identify relevant articles, websites, and tools
Create a central repository for the resources

Five other activities

Expand to see all activities and additional details

Show all eight activities

Complete Online Practice Drills on PEST Analysis

Show steps

Reinforce your knowledge of PEST analysis concepts through interactive practice:

Browse courses on PEST Analysis

Show steps

Identify online platforms or resources that offer practice drills on PEST analysis
Complete a variety of practice drills to test your understanding
Review your results and identify areas for improvement

Participate in a Study Group for Service Blueprints

Show steps

Connect with peers and exchange knowledge to enhance your understanding of service blueprints:

Browse courses on Service Blueprints

Show steps

Find or create a study group with other students enrolled in the course
Regularly meet to discuss course materials, share insights, and work on assignments

Explore Miro Tutorials for Service Blueprints

Show steps

Enhance your proficiency in utilizing Miro for service blueprints to conduct effective PEST Analysis:

Browse courses on Miro

Show steps

Access official Miro tutorials on service blueprints
Follow along with the instructions to create a sample service blueprint
Experiment with different features of Miro for customizing and analyzing service blueprints

Attend a Virtual Workshop on PEST Analysis with Service Blueprints

Show steps

Engage with industry experts and delve deeper into the practical applications of PEST analysis with service blueprints:

Browse courses on PEST Analysis

Show steps

Identify relevant workshops offered by industry leaders
Register for a workshop that aligns with your learning goals
Actively participate in the workshop and take notes

Develop a PEST Analysis for Your Organization

Show steps

Apply your understanding of PEST analysis to create a real-world deliverable that will benefit your organization:

Browse courses on PEST Analysis

Show steps

Identify key internal and external factors influencing your organization
Conduct research and gather data on each factor
Analyze the impact of each factor on your organization's performance
Develop recommendations and strategies to mitigate risks and capitalize on opportunities

Career center

Learners who complete PEST Analysis with Service Blueprints in Miro will develop knowledge and skills that may be useful to these careers:

Human Resources Manager

Human Resources Managers develop and implement human resources strategies to attract, develop, and retain employees. This course can help Human Resources Managers understand how external factors can impact an organization's human resources strategy, allowing them to make better decisions about human resources strategy. The PEST analysis framework taught in this course can be particularly useful for Human Resources Managers who work with organizations in different industries or markets.

See salaries and explore the career path for Human Resources Manager

Management Consultant

Management Consultants advise organizations on how to improve their performance. This course can help Management Consultants develop a deeper understanding of the factors that can impact an organization's success, allowing them to provide more effective recommendations to their clients. The PEST analysis framework taught in this course can be particularly useful for Management Consultants who work with organizations in different industries or markets.

See salaries and explore the career path for Management Consultant

Business Analyst

Business Analysts design and implement solutions to improve organizational efficiency and performance. This course can help Business Analysts understand how external factors can impact an organization's performance, allowing them to make better recommendations for improving operations. The PEST analysis framework taught in this course can be particularly useful for Business Analysts who work with organizations in different industries or markets.

See salaries and explore the career path for Business Analyst

Operations Manager

Operations Managers develop and implement operations strategies to improve organizational efficiency and performance. This course can help Operations Managers understand how external factors can impact an organization's performance, allowing them to make better decisions about operations strategy. The PEST analysis framework taught in this course can be particularly useful for Operations Managers who work with organizations in different industries or markets.

See salaries and explore the career path for Operations Manager

Risk Manager

Risk Managers identify and assess risks to organizations and develop strategies to mitigate those risks. This course can help Risk Managers develop a deeper understanding of the factors that can impact an organization's risk profile, allowing them to make better decisions about risk management. The PEST analysis framework taught in this course can be particularly useful for Risk Managers who work with organizations in different industries or markets.

See salaries and explore the career path for Risk Manager

Market Researcher

Market Researchers conduct research to identify and understand the needs of customers and markets. This course can help Market Researchers develop a deeper understanding of the factors that can impact consumer behavior, allowing them to conduct more effective research and make better recommendations to their clients. The PEST analysis framework taught in this course can be particularly useful for Market Researchers who work with organizations in different industries or markets.

See salaries and explore the career path for Market Researcher

Sustainability Manager

Sustainability Managers develop and implement sustainability strategies to reduce an organization's environmental impact. This course can help Sustainability Managers develop a deeper understanding of the factors that can impact an organization's sustainability performance, allowing them to make better decisions about sustainability strategy. The PEST analysis framework taught in this course can be particularly useful for Sustainability Managers who work with organizations in different industries or markets.

See salaries and explore the career path for Sustainability Manager

Strategy Consultant

Strategy Consultants advise organizations on how to develop and implement long-term strategies. This course can help Strategy Consultants develop a deeper understanding of the factors that can impact an organization's success, allowing them to make better recommendations to their clients. The PEST analysis framework taught in this course can be particularly useful for Strategy Consultants who work with organizations in different industries or markets.

See salaries and explore the career path for Strategy Consultant

Public relations manager

Public Relations Managers develop and implement public relations strategies to manage an organization's reputation. This course can help Public Relations Managers develop a deeper understanding of the factors that can impact an organization's reputation, allowing them to make better decisions about public relations strategy. The PEST analysis framework taught in this course can be particularly useful for Public Relations Managers who work with organizations in different industries or markets.

See salaries and explore the career path for Public relations manager

Marketing Manager

Marketing Managers develop and implement marketing campaigns to promote products and services. This course can help Marketing Managers develop a deeper understanding of the factors that can impact the success of a marketing campaign, allowing them to make better decisions about marketing strategy. The PEST analysis framework taught in this course can be particularly useful for Marketing Managers who work with products or services that are sold in different markets.

See salaries and explore the career path for Marketing Manager

Sales Manager

Sales Managers develop and implement sales strategies to increase sales revenue. This course can help Sales Managers develop a deeper understanding of the factors that can impact the success of a sales strategy, allowing them to make better decisions about sales strategy. The PEST analysis framework taught in this course can be particularly useful for Sales Managers who work with products or services that are sold in different markets.

See salaries and explore the career path for Sales Manager

Investment Banker

Investment Bankers provide financial advice to companies and governments on mergers and acquisitions, capital raising, and other financial transactions. This course can help Investment Bankers develop a deeper understanding of the factors that can impact the financial performance of a company or industry, allowing them to make better recommendations to their clients. The PEST analysis framework taught in this course can be particularly useful for Investment Bankers who work with companies in different industries or markets.

See salaries and explore the career path for Investment Banker

Data Analyst

Data Analysts collect, analyze, and interpret data to help organizations make better decisions. This course can help Data Analysts develop a deeper understanding of the factors that can impact data collection and analysis, allowing them to make better recommendations to their clients. The PEST analysis framework taught in this course can be particularly useful for Data Analysts who work with data from different industries or markets.

See salaries and explore the career path for Data Analyst

Financial Analyst

Financial Analysts provide financial advice to individuals and organizations. This course can help Financial Analysts develop a deeper understanding of the factors that can impact the financial performance of a company or industry, allowing them to make better recommendations to their clients. The PEST analysis framework taught in this course can be particularly useful for Financial Analysts who work with companies in different industries or markets.

See salaries and explore the career path for Financial Analyst

Product Manager

Product Managers are responsible for the development and launch of new products and services. This course can help Product Managers understand how external factors can impact the success of a new product or service, allowing them to make better decisions about product development and marketing. The PEST analysis framework taught in this course can be particularly useful for Product Managers who work with products or services that are sold in different markets.

See salaries and explore the career path for Product Manager

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in PEST Analysis with Service Blueprints in Miro .

This Is Service Design Doing

Save

Comprehensive guide to service design, including a step-by-step guide to conducting a PEST analysis. It would be useful as a reference text or for additional reading.

PEST Analysis with Service Blueprints in Miro

Two deals to help you save

What's inside

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

Share

Similar courses