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Harvard Business Review
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Syllabus

Attracting and Cultivating Talent
As a manager, you play an important role in creating a fulfilling work experience for the people on your team. Discover how to attract, hire, develop, and keep talented people who will grow and thrive throughout their employee journey.
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Career center

Learners who complete Develop Talent and Coach for Success will develop knowledge and skills that may be useful to these careers:
Internal Coach
An Internal Coach provides dedicated, individualized support to employees and leaders within an organization, helping them achieve professional and personal growth objetivos. This role is centered on empowering others through guidance and active support. This course is a perfect fit for an Internal Coach, with its dedicated module on coaching, emphasizing inquiry, listening, and feedback to support members in building key capabilities. You will learn to coach others through challenges and learning opportunities, strengthening their skills and confidence, which is the cornerstone for success in this advisory role and for fostering a culture of continuous improvement.
Talent Acquisition Specialist
A Talent Acquisition Specialist is at the forefront of identifying and securing an organization's future workforce. This role requires sharp skills in sourcing, interviewing, and making strategic hiring decisions to build high-performing teams. This course provides comprehensive, research-backed strategies for a Talent Acquisition Specialist, specifically detailing how to attract a diverse pool of job applicants, conduct effective interviews, and make successful hires. You will gain insights into creating fulfilling employee experiences right from the initial contact, leading to stronger talent pipelines and improved retention. Mastering these techniques is crucial for anyone dedicated to excelling in this dynamic and impactful field.
Learning and Development Specialist
A Learning and Development Specialist is instrumental in fostering continuous growth and skill enhancement across an organization. You design and implement programs that empower employees to build new capabilities and advance their careers. This course is highly relevant for a Learning and Development Specialist, focusing explicitly on how to help people grow, promote rich learning experiences, and create development plans that have a lasting impact. You will learn coaching techniques to support individuals through learning opportunities, ensuring that development initiatives genuinely boost performance and keep the organization competitive.
Manager
A Manager is responsible for leading a team, setting objectives, and ensuring their direct reports achieve performance targets. This role demands strong leadership in nurturing talent and fostering a productive environment. This course is essential for any Manager, as it directly addresses how to hire well, keep employees engaged, and use coaching techniques that boost performance. You will learn to guide employees to build new skills, create fulfilling work experiences, and develop impactful plans, ensuring your team not only meets but exceeds expectations and contributes significantly to organizational success.
Human Resources Manager
A Human Resources Manager plays a pivotal role in an organization's most valuable asset: its people. Your expertise will be vital in strategic talent management, from attracting top candidates to fostering an engaging work environment. This course directly addresses the core competencies for a Human Resources Manager, offering research-backed strategies for effective hiring and employee engagement. You will learn to apply coaching techniques to boost performance and guide employees through their career journeys, ensuring they thrive and contribute to organizational competitiveness. The focus on developing employees and creating impactful development plans makes this course particularly relevant for leading HR initiatives.
Corporate Trainer
A Corporate Trainer plays a vital role in enhancing employee skills and knowledge, ensuring the workforce remains competitive and effective. This involves designing, delivering, and facilitating engaging learning experiences for individuals and teams. This course directly equips a Corporate Trainer with essential coaching techniques that boost performance and guide employees to build new skills. You will learn how to create a fulfilling work experience through development, promote rich learning opportunities, and use inquiry, listening, and feedback to support participants in building key capabilities, making training initiatives more impactful.
Leadership Development Specialist
A Leadership Development Specialist designs and implements programs that cultivate effective leaders at all levels of an organization. This role focuses on empowering individuals to enhance their leadership capabilities and drive organizational success. This course is highly relevant for a Leadership Development Specialist, as it directly focuses on developing employees and utilizing coaching techniques to strengthen confidence and build key capabilities in leaders. By learning to promote rich learning experiences and create impactful development plans, you can significantly contribute to building a pipeline of strong, resilient leaders capable of guiding their teams.
Organizational Development Consultant
An Organizational Development Consultant works to improve an organization's effectiveness by focusing on its people, processes, and strategy. This role often involves advising on talent management, leadership development, and fostering a high-performance culture. The course helps build a foundation for an Organizational Development Consultant by providing strategies for attracting and developing talent, engaging employees, and utilizing coaching to enhance organizational capabilities. The emphasis on fostering employee growth, promoting learning experiences, and improving overall performance through effective people strategies is often central to this field, which typically requires an advanced degree.
Career Advisor
A Career Advisor provides expert guidance and mentorship to individuals, helping them navigate their professional journeys, set goals, and develop essential skills for career advancement. This role is deeply focused on personal and professional development. This course directly enhances the capabilities of a Career Advisor by focusing on how to develop employees, promote rich learning experiences, and create development plans that have a lasting impact. The coaching module, specifically on using inquiry, listening, and feedback to support individuals in building key capabilities, is fundamental to effectively guiding others through their career challenges and learning opportunities.
Performance Management Specialist
A Performance Management Specialist focuses on optimizing individual and team performance to achieve organizational goals. This role involves setting clear expectations, providing continuous feedback, and implementing strategies for improvement. This course equips a Performance Management Specialist with essential skills in coaching techniques that boost performance and the ability to guide employees in building new skills. The emphasis on inquiry, listening, and feedback, alongside creating development plans, directly supports the core functions of performance management, enabling you to help individuals overcome challenges and excel in their roles.
Employee Experience Specialist
An Employee Experience Specialist focuses on designing and optimizing the entire employee journey within an organization, from onboarding to offboarding. The goal is to create a positive, engaging, and fulfilling work environment. This course helps an Employee Experience Specialist by providing insights into how to keep employees engaged, foster skill development, and create a fulfilling work experience. The strategies for attracting and retaining talent, combined with effective coaching techniques, are crucial for building an environment where employees feel valued, supported, and motivated to contribute their best work.
Diversity Equity and Inclusion Manager
A Diversity Equity and Inclusion Manager champions organizational efforts to create a workforce that reflects society's diversity and an environment where everyone feels valued and can thrive. This involves strategic planning and cultural transformation. This course helps a Diversity Equity and Inclusion Manager by providing research-backed strategies to attract a diverse pool of job applicants, which is a foundational aspect of DEI work. Furthermore, the emphasis on developing employees, creating fulfilling work experiences, and using coaching to help all individuals grow skills aligns perfectly with fostering an inclusive and equitable workplace culture.
Employee Relations Manager
An Employee Relations Manager is crucial for fostering a positive and productive work environment by managing workplace issues and ensuring fair practices. This role often involves navigating sensitive situations and facilitating constructive communication. This course helps an Employee Relations Manager by emphasizing strategies to keep employees engaged and create a fulfilling work experience. The skills in coaching through challenges, using effective listening, and providing feedback are foundational for resolving conflicts, maintaining positive relationships, and promoting a supportive culture within the organization.
Change Management Consultant
A Change Management Consultant guides organizations and individuals through significant transitions, ensuring smooth adoption of new strategies, technologies, or processes. This role requires a deep understanding of human behavior during periods of transformation. This course helps a Change Management Consultant by providing critical skills in coaching others through challenges and encouraging the development of new capabilities. The emphasis on helping employees grow, creating development plans, and keeping individuals engaged is particularly useful for facilitating successful transitions and minimizing resistance during organizational shifts. This role typically requires an advanced degree.
Project Manager
A Project Manager drives initiatives from conception to completion, leading diverse teams to achieve specific goals within set constraints. While focused on deliverables, success heavily relies on effective team leadership and development. This course helps build a foundation for a Project Manager by equipping them with skills to coach team members through challenges, foster skill development, and keep individuals engaged. Understanding how to promote rich learning experiences and guide employees to build new capabilities is crucial for motivating project teams and ensuring successful outcomes, especially when navigating complex tasks and tight deadlines.

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Develop Talent and Coach for Success.
Offers a practical framework for giving and receiving feedback in a professional setting, emphasizing the balance between caring personally and challenging directly. It's highly popular in business and management circles and is particularly relevant for those in leadership roles or aspiring to them. It serves as a valuable guide for implementing a feedback culture within teams and organizations.
Die deutsche Ausgabe dieses Standardwerks bietet Strategien für den Umgang mit herausfordernden Gesprächen, einschließlich Feedback. Es ist eine grundlegende Ressource zum Verständnis der Struktur schwieriger Interaktionen und zur Verbesserung der Kommunikationsfähigkeiten, die für effektives Feedback unerlässlich sind. Nützlich als Nachschlagewerk und oft als Lehrbuch verwendet.
Dweck's work on fixed versus growth mindsets is fundamental to understanding how beliefs about ability impact learning and skill development. is essential for cultivating the right attitude towards challenges and setbacks inherent in acquiring new skills. It provides valuable background knowledge for approaching any skill development endeavor.
This collection compiles essential articles from Harvard Business Review on employee engagement. It covers a range of topics, offering diverse perspectives and research-backed insights. It's a valuable resource for gaining a broad understanding and is suitable for both students and professionals.
Shifts the focus from just engagement to the broader concept of employee experience. It argues that creating a positive employee experience is crucial for attracting and retaining talent. It's highly relevant for understanding contemporary HR strategies and is valuable for HR professionals and business leaders.
Is crucial for understanding the environmental factors that enable effective feedback. It highlights the importance of psychological safety in the workplace for individuals to feel comfortable giving and receiving candid feedback without fear of retribution. It's highly relevant for leaders and anyone interested in fostering a culture where feedback is welcomed and utilized for learning and improvement.
Duckworth's research emphasizes the importance of grit—the combination of passion and perseverance—for achieving long-term goals and developing skills. is highly relevant for understanding the non-cognitive factors that contribute to success in skill acquisition. It provides valuable insights into building resilience and persistence.
Advocates for candid and authentic communication, which is crucial for effective feedback. It provides tools and techniques for having honest and impactful conversations, even when they are challenging. It's highly relevant for developing the skills needed to deliver feedback that is both clear and constructive.
Provides a step-by-step guide to the interviewing process, including advice on how to prepare for common interview questions, dress appropriately, and negotiate a job offer. It valuable resource for job seekers of all levels.
Psychological safety critical foundation for employee engagement, particularly in fostering open communication and innovation. is essential for understanding how to create an environment where employees feel safe to contribute, which directly impacts engagement levels. It's highly relevant for contemporary workplace dynamics.
Authored by Google's former SVP of People Operations, this book offers practical, real-world examples of successful talent strategies implemented at one of the world's most innovative companies. It provides insights into hiring, culture, performance management, and employee engagement, making it invaluable for understanding how to nurture and manage talent effectively in a contemporary setting.
Young explores intensive, self-directed learning projects and extracts principles for rapidly acquiring difficult skills. is highly relevant for individuals looking to accelerate their learning in specific areas and provides a structured approach to tackling challenging skills. It's particularly useful for those pursuing ambitious learning goals.
Presents a powerful approach to communication that focuses on empathy, needs, and requests, which is highly relevant to giving and receiving feedback constructively. It provides a framework for understanding the feelings and needs underlying messages, improving the quality of feedback interactions. While broader than just feedback, its principles are foundational for creating a safe environment for feedback exchange. It's considered a classic in communication studies.
Considered a foundational text in performance management, this book delves into the science of behavior and its application in the workplace to drive organizational effectiveness. It provides a scientific method for improving performance and is used as a primary reading in undergraduate organizational psychology courses. valuable reference for understanding the behavioral principles behind performance management.
Lencioni presents a fable-based approach to understanding the root causes of job dissatisfaction: anonymity, irrelevance, and immeasurement. offers a clear framework for addressing these issues and fostering a more engaged workforce. It's a quick and accessible read, making it suitable for a broad audience, including those new to the topic.
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Based on decades of research on expert performers, this book delves into the concept of deliberate practice and its crucial role in achieving high levels of skill. It's a valuable resource for those who want to understand the science behind mastery and how to apply it to their own learning. is more valuable as additional reading to deepen understanding of the mechanisms of skill development.
Translates research on the science of learning into practical strategies for more effective study and skill acquisition. It debunks common misconceptions about learning and provides evidence-based techniques for better retention and transfer of knowledge and skills. This book valuable reference tool for optimizing learning strategies.
Newport challenges the conventional advice to 'follow your passion' and instead argues for the importance of building rare and valuable skills. provides a framework for developing a compelling career through dedicated skill acquisition, making it highly relevant for career-oriented skill development.
This handbook offers practical HR strategies for improving employee engagement. It's geared towards HR professionals and provides actionable guidance on implementing engagement initiatives. It can serve as a useful reference for developing and executing engagement plans.
Focused specifically on feedback within leadership, this book provides practical guidance for managers and team leaders. It emphasizes the link between feedback and employee engagement and offers actionable strategies for improving leadership conversations around performance and development. This useful resource for developing practical feedback skills in a leadership context.
Offers practical guidance on structuring and delivering feedback effectively. It focuses on the mechanics of giving feedback, providing actionable strategies for crafting clear, concise, and impactful messages. It's a useful resource for those looking for concrete techniques to improve their feedback delivery skills. This book serves as a practical guide for applying feedback principles.
Emotional intelligence critical component of effective feedback, both in giving and receiving. Goleman's seminal work explores the importance of self-awareness, self-regulation, empathy, and social skills, all of which are vital for navigating the emotional aspects of feedback conversations. provides foundational knowledge in understanding the human element in feedback exchanges.
Published by the Association for Talent Development (ATD), this book serves as a comprehensive reference for the talent development profession. It covers a wide range of topics, from strategy to design and evaluation, making it a valuable resource for both foundational knowledge and practical guidance.
Explores organizations where employee development core driver of business growth. It provides frameworks and tactical ideas for fostering a culture of continuous development, which is strongly linked to engagement. It's a deeper dive into organizational culture and is suitable for advanced students and professionals.
Based on extensive research by Gallup, this book challenges conventional management wisdom and focuses on how great managers identify and leverage individual strengths. It provides enduring principles for selecting, motivating, and developing talented employees, making it a classic in the field of talent management and a valuable reference for managers at all levels.
Offers a practical introduction to employee engagement, covering key concepts and strategies. It includes case studies and is aimed at HR practitioners and managers. The latest edition incorporates contemporary issues, making it a relevant resource for current practices.
This classic book delves into the power of intrinsic motivation as a key driver of employee engagement. It identifies four intrinsic rewards and provides a framework for fostering them in the workplace. It's a foundational text for understanding the psychological underpinnings of engagement.
Drawing on extensive experience at General Electric, this book offers a blueprint for strategic talent development, emphasizing the critical role of talent in driving business success. It provides practical guidelines for assessing and improving an organization's talent mastery capabilities, making it a must-read for leaders and HR professionals focused on building a strong talent pipeline.
Examines employee engagement within the context of modern organizations, considering the impact of technology and changing work behaviors. It provides a solid understanding of contemporary engagement theory and practice, making it suitable for both academics and practitioners.
This guide offers a comprehensive approach to performance management, with a significant focus on the role of feedback in the process. It provides practical advice and tools for setting goals, monitoring progress, and delivering feedback that drives performance improvement. It's a valuable resource for managers and HR professionals.
Challenges conventional HR approaches and offers a 'rebel' playbook for creating highly engaged workforces. It features case studies from well-known companies and provides a framework for building a positive work culture. It's a good read for those looking for innovative approaches to engagement.
Authored by the co-founder of Intel, this classic book foundational text in management and the origin of the OKR framework. It offers practical techniques for building high-performing teams and motivating employees. While not solely focused on performance management, its principles are highly relevant and provide essential background knowledge.
Provides a comprehensive approach to creating a culture of engagement. It delves into the emotional and intellectual aspects of engagement and offers strategies for connecting with employees on a deeper level. It's valuable for HR professionals and leaders seeking to build a truly engaged workforce.
Provides a collection of practical tools and techniques for enhancing employee engagement. It's a hands-on resource for managers and HR professionals looking for specific activities and interventions. It's particularly useful for implementing engagement strategies at the team and individual levels.
Talent development must be aligned with an organization's strategic goals. provides a framework for strategic workforce planning, helping HR professionals and leaders anticipate future talent needs and develop strategies to meet them. It's a valuable resource for understanding the broader business context of talent development.
Considered a best-selling book on employee engagement, this resource provides a practical, step-by-step guide to improving engagement levels. It includes measurement tools and real-world examples, making it a useful reference for managers and HR professionals. It offers concrete actions to drive results.
Outlines a research agenda for employee engagement in the context of the evolving world of work, including the gig economy and automation. It's a forward-looking resource for researchers and advanced students interested in the future of employee engagement studies. It provides a framework for future research and understanding contemporary challenges.
Provides a comprehensive overview of employee engagement, covering underlying concepts and practical applications. It's a valuable resource for gaining a thorough understanding of the topic and is suitable for a wide audience, including those new to employee engagement.
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Csikszentmihalyi's concept of "flow" describes a state of complete absorption and enjoyment in an activity, which is often experienced during optimal skill performance and learning. Understanding flow can help individuals create conditions that foster deeper engagement and accelerate skill development. provides insight into the psychological state conducive to high-level performance and learning.
A seminal work in management literature, this book introduced the concept of Management by Objectives (MBO), a precursor to modern performance management frameworks. While older, its principles remain relevant for understanding the historical development and core ideas of performance management. It classic text for gaining a broad understanding of management principles.
Emphasizes the importance of emotional intelligence for effective leadership. It provides practical tools and techniques for developing self-awareness, managing emotions, and building strong relationships. While it addresses a specific aspect of leadership skills, it is highly relevant to the overall topic.
Emphasizes the importance of emotional intelligence for effective leadership. It provides insights into how leaders can develop self-awareness, empathy, and social skills, making it highly relevant to the topic of Leadership Skills in the context of emotional intelligence.
Provides a collection of practical tips and techniques for giving feedback that motivates and improves performance. It offers a variety of approaches for different situations and individuals, making it a handy reference for managers and leaders. It's a good resource for gaining practical skills in delivering feedback.
Written by OKR experts, this book provides a detailed roadmap for successfully implementing OKRs. It covers the origins, principles, and practical examples of how companies use OKRs to drive performance and achieve goals. This valuable resource for those specifically interested in the OKR framework.

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