Microsoft Outlook 2019/365: Master Your Email from Udemy

This course includes practice exercises and Microsoft Outlook keeps improving, and there are even more great tools in the 2019 version.

If you’re spending a lot of your day performing the same tasks in Outlook (move to folder, archive, delete, add an item to calendar), then there is probably a way to automate a LOT of this. Stop wasting time and start to put Microsoft Outlook to work.

Learn to use Outlook

In this course you will learn:

How to get set up in Outlook
Some useful Outlook keyboard shortcuts
All about sending and receiving emails
How to customize your mailbox and view
How to search in Outlook
How to organize and manage your mail including ignoring, flagging and conditional formatting
How to effectively deal with Junk Mail
Attaching files, photos, and graphics in Outlook
About recalling a message
How to use signatures and voting buttons
How to best use, add to, and manage contacts
Working with the Outlook Calendar, including creating meetings and appointments
How to share Calendars with colleagues
How to use Tasks in Outlook
How to create Notes and link Outlook to OneNote
How to print the right thing in Outlook

Note: This course was prepared using Outlook 2019 but will still be suitable for users using 365 editions.

This course includes:

6+ hours of video tutorials
59 individual video lectures
Exercise videos to practice what you learned
Certificate of completion

Here’s what our students are saying…

"Excellent"

- Roberto S Huamanchumo Cabrera

"This course is showing me some amazing tools that I didn't realize was available."

- Brian Bailey

"I enjoy listening to the instructor talk, very engaging manner, nice voice and very knowledgeable. "

- Brandy King

Did you know?

Simon Sez IT teaches all sorts of software, including:

- Microsoft Excel

- Microsoft PowerPoint

- Microsoft Word

- Microsoft Project

- Microsoft Outlook

- QuickBooks

- Photoshop Elements

- Web Development Languages

- And so much more.

What's inside

Learning objectives

How to get set up in outlook
All about sending and receiving emails
How to customize your mailbox and view
How to organize and manage your mail including ignoring, flagging and conditional formatting
Creating and managing tasks and reminders

How to use signatures and voting buttons
Adding, managing and searching contacts in the address book
Working with the outlook calendar, including creating meetings and appointments
How to create notes and link outlook to onenote

How to get set up in outlook
All about sending and receiving emails
How to customize your mailbox and view
How to organize and manage your mail including ignoring, flagging and conditional formatting
Creating and managing tasks and reminders
How to use signatures and voting buttons
Adding, managing and searching contacts in the address book
Working with the outlook calendar, including creating meetings and appointments
How to create notes and link outlook to onenote

Syllabus

Introduction to Outlook 2019

An Overview of Outlook 2019

READ ME: Essential Information for a Successful Training Experience

Downloadable Course Transcripts

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Covers automating tasks, such as moving to folders and archiving, which can significantly improve efficiency for professionals who spend considerable time managing emails

Explores features like conditional formatting and rules, which are useful for users aiming to prioritize and manage their inbox more effectively

Includes instruction on sharing calendars and delegating access, which are essential skills for team collaboration and administrative professionals

Teaches how to integrate Outlook with OneNote, which can be valuable for users who rely on OneNote for note-taking and organization

Prepared using Outlook 2019, but is still suitable for users using 365 editions, which may not cover the latest features of newer versions

Reviews summary

Master outlook for enhanced productivity

According to learners, this course provides highly practical and useful insights for mastering Microsoft Outlook 2019/365, significantly boosting productivity. Students commend the instructor's clarity and engaging style, finding explanations easy to follow. Many gained new tips for Rules, Quick Steps, and organizing mail, beneficial even for experienced users. The course is comprehensive, though some noted a slow pace initially or that advanced topics were brief. Overall, feedback is overwhelmingly positive, highlighting its directly applicable knowledge for improving workflow.

Well-structured, but pace can be slow early.

"The segments are well-structured, and the explanations are easy to grasp."

"Sometimes the pace felt a little slow in the earlier modules, but it picked up later."

"Good for beginners, maybe less so for intermediate users looking for deep dives."

Covers main features thoroughly, some limits.

"Good course covering the main features of Outlook 2019/365. It's very thorough."

"Covers almost everything you need."

"The course is okay. It covers the basics well, but some advanced topics or nuances... felt a bit rushed."

"I found the section on Tasks a bit brief."

"The course content feels up-to-date for 365."

Clear explanations and engaging delivery.

"The instructor is clear and easy to follow."

"I enjoy listening to the instructor talk, very engaging manner, nice voice and very knowledgeable."

"Fantastic instructor! Explained complex features like conditional formatting and rules in a simple way."

"Excellent explanations and demonstrations. The instructor is very knowledgeable."

"The instructor's voice is pleasant to listen to."

Provides actionable skills for efficiency.

"I've been using Outlook for years but learned so many new tips and tricks, especially with Rules and Quick Steps."

"This course is showing me some amazing tools that I didn't realize was available."

"My inbox feels much more organized now. The course is very practical and directly applicable to daily work."

"I learned so many useful tips on keyboard shortcuts and managing contacts."

"I thought I knew Outlook well, but this course showed me powerful ways to automate tasks and manage my calendar more effectively."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft Outlook 2019/365: Master Your Email with these activities:

Review Email Etiquette

Show steps

Reinforce understanding of professional email communication to improve clarity and effectiveness when using Outlook.

Browse courses on Email Etiquette

Show steps

Read articles or watch videos on email etiquette best practices.
Review examples of well-written and poorly-written emails.
Identify common email faux pas and how to avoid them.

Read 'The 7 Habits of Highly Effective People'

Show steps

Improve overall productivity and effectiveness by applying the principles of 'The 7 Habits of Highly Effective People' to your email management strategies.

View The 7 Habits of Highly Effective People: 30th... on Amazon

Show steps

Read 'The 7 Habits of Highly Effective People'.
Identify how each habit can be applied to email management.
Implement these habits in your daily Outlook usage.

Keyboard Shortcut Practice

Show steps

Improve efficiency in Outlook by mastering essential keyboard shortcuts.

Browse courses on Keyboard Shortcuts

Show steps

Review the list of common Outlook keyboard shortcuts.
Practice using shortcuts for common tasks like creating new emails, replying, and navigating the inbox.
Track your progress and identify shortcuts that need more practice.

Three other activities

Expand to see all activities and additional details

Show all six activities

Optimize Outlook Settings

Show steps

Personalize Outlook settings to create a more efficient and user-friendly email experience.

Browse courses on Customization

Show steps

Review all available Outlook settings and identify areas for customization.
Adjust settings related to email organization, notifications, and calendar preferences.
Monitor the impact of the changes and make further adjustments as needed.

Create Email Templates

Show steps

Save time and ensure consistency by creating email templates for frequently sent messages.

Browse courses on Email Templates

Show steps

Identify common email scenarios that require repetitive responses.
Draft templates for each scenario, including placeholders for personalized information.
Test the templates and refine them based on feedback.

Design an Email Filing System

Show steps

Develop a structured email filing system to improve organization and retrieval of important messages.

Show steps

Analyze your email communication patterns and identify key categories.
Create a folder structure that reflects these categories, using subfolders as needed.
Implement the filing system and consistently move emails to the appropriate folders.
Periodically review and refine the folder structure to ensure it remains effective.

Career center

Learners who complete Microsoft Outlook 2019/365: Master Your Email will develop knowledge and skills that may be useful to these careers:

Administrative Assistant

An Administrative Assistant relies heavily on email communication and scheduling, making this course highly relevant. This role often involves managing calendars, coordinating meetings, and organizing correspondence. This course provides training in Outlook’s email management, contact handling, and calendar features. The ability to efficiently use Outlook, as taught by this course, helps an administrative assistant manage an inbox, organize contacts, and schedule appointments and meetings effectively. The course also covers useful features such as creating tasks and notes, which are helpful for administrative work.

See salaries and explore the career path for Administrative Assistant

Executive Assistant

An Executive Assistant requires proficiency in email, scheduling, and task management, making this course a great fit. This role often involves intricate calendar management, handling sensitive correspondence, and coordinating complex meetings. This course provides training in email management, contact organization, and calendar sharing. Those skills, learned in this course, help the executive assistant manage communications, organize contacts, and efficiently schedule meetings. The course also covers more advanced features of Outlook, which are helpful for executive support, including setting up voting buttons and managing delivery options.

See salaries and explore the career path for Executive Assistant

Project Coordinator

A Project Coordinator often utilizes email for team communication and uses calendars for scheduling meetings and tracking deadlines. This course is a very useful for this role, as it teaches how to efficiently handle emails, manage contacts, and organize calendars using Outlook. This course helps a project coordinator communicate effectively with their team, schedule project meetings, and keep track of tasks with Outlook. By mastering Outlook's features, the project coordinator is better equipped to manage their time and contribute to the overall success of a project. The ability to create tasks and notes in Outlook helps a project coordinator manage project elements efficiently.

See salaries and explore the career path for Project Coordinator

Office Manager

An Office Manager often oversees office communication, scheduling, and task management, all of which are addressed in this course. This role involves managing communications, organizing meetings, and sometimes overseeing tasks. The course provides training in using Outlook to handle email, contacts, and calendars. These skills, learnt in this course, help an office manager maintain office-wide communications, manage staff schedules, and organize meetings efficiently. The ability to create and share calendars, as well as create and manage tasks, as taught in this course, is very helpful for this role.

See salaries and explore the career path for Office Manager

Virtual Assistant

A Virtual Assistant needs to communicate effectively with clients, schedule appointments, and manage tasks remotely. This course is highly applicable for this career. This role requires excellent email etiquette, calendar organization, and task management. A virtual assistant will find the course offers training in all of these areas for Outlook. Skills learned in the course help a virtual assistant manage client communications, schedule appointments, and keep track of deadlines through Outlook. The ability to customize the view of the mailbox and efficiently search for emails, which are both covered by this course, are particularly useful for a virtual assistant.

See salaries and explore the career path for Virtual Assistant

Sales Representative

A sales representative relies on email for communication with clients, and uses calendar tools to manage appointments and follow-ups. This course will help with these functions. This role demands strong email communication skills and excellent scheduling capability. This course offers training in Outlook’s email management, contact handling, and calendar features. The ability to efficiently manage emails, organize client contacts, and schedule meetings via Outlook will allow a sales representative to streamline their workflow and maintain effective client relationships. The techniques for setting automatic replies and using signatures, as taught in the course, are particularly helpful for a sales representative.

See salaries and explore the career path for Sales Representative

Recruiter

A Recruiter uses email to communicate with candidates and hiring managers and needs to schedule interviews and meetings. This course may be helpful because it provides training in Outlook’s communication and calendar tools. This role demands a high level of email communication proficiency and the ability to organize schedules. Learning to manage email, contacts, and calendars efficiently in Outlook allows a recruiter to manage the recruitment process more effectively. Features such as sharing calendars and creating meeting appointments, are also covered, and will be particularly beneficial to a recruiter.

See salaries and explore the career path for Recruiter

Customer Service Representative

A Customer Service Representative communicates with clients via email and manages follow-ups, which can be more readily tracked through Outlook, as learned in this course. This role requires effective email skills and an organized approach to managing communications. This course provides training on using Outlook for email management, contact organization, and task management. The skills learned in this course can help a customer service representative manage client inquiries, track follow-ups, and organize communications, all through Outlook. The ability to use flags and categories to prioritize emails, as taught by the course, is very helpful for a customer service representative.

See salaries and explore the career path for Customer Service Representative

Marketing Coordinator

A Marketing Coordinator uses email for internal communication, coordinating campaigns, and scheduling meetings. This course may be useful for this role. The course offers training in email management, calendar features, and task management, all of which are helpful for marketing coordination. The skills learned in this course can help a marketing coordinator organize team communications, schedule campaign meetings, and keep track of project tasks through Outlook. Features such as creating contacts, sharing calendars, and creating task lists are all useful in marketing coordination, and all are covered by this course.

See salaries and explore the career path for Marketing Coordinator

Human Resources Assistant

A Human Resources Assistant uses email heavily for internal communications and requires an organized approach to scheduling interviews and meetings. This course may help with these duties. This role requires efficient email skills and the ability to effectively manage scheduling, such as the scheduling functionality provided by Outlook, which is taught in this course. By learning how to use Outlook to organize emails, manage contacts, and schedule meetings the HR assistant can effectively conduct daily operations. The course's focus on managing mail, using calendars, and organizing contacts may be very useful for this role.

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Legal Assistant

A Legal Assistant often communicates via email, manages appointments, and organizes client communications. This course may be useful as it covers skills required for this role. This role requires an organized approach to communications and scheduling. The course provides training on using Outlook for managing email, contacts, and calendars. This may help a legal assistant manage communications, organize contacts, and schedule meetings efficiently. A key focus of the course is in organizing mail and this will be particularly helpful to the legal assistant.

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Technical Support Specialist

A Technical Support Specialist uses email for customer communication and scheduling follow-ups. This course may be somewhat useful for this role. This role relies on organized email management, and an ability to use email for effective communication. This course covers email management and organizational tools provided by Outlook. Technical support specialists may find the course helpful towards daily work, especially in managing communications and tracking schedules and tasks within the Outlook application. Learning to use features like flags, categories, and rules can help organize communications and manage support tasks more effectively.

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Data Entry Clerk

A Data Entry Clerk may occasionally use email and calendars for team communication and scheduling, making this course potentially useful. This role does not typically rely on email, but may require some basic communications and scheduling. This course provides an overview of Outlook's features, including email handling, contact management, and calendar usage. The skills learned may help a data entry clerk with some team communication and basic scheduling needs. Although much of this role is focused on data entry, email and scheduling functions may be useful on the job.

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Bookkeeper

A Bookkeeper may occasionally use email and calendars for client communication and scheduling, making this course potentially useful. This role primarily focuses on financial record keeping, but often requires some email correspondence and basic scheduling. This course provides an overview of email management, contact management and calendar utilization. The skills learned may help a bookkeeper with communication and scheduling related to their daily tasks. It could be helpful for organizing communication and tracking client meetings, although this is not the core function of the role.

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Software Trainer

A Software Trainer needs to understand and teach software applications, in this case Microsoft Outlook. This course may prove useful to a software trainer. While technical knowledge of how the software works is needed, a software trainer also needs to be able to communicate effectively about the software's uses. This course provides practice and exercise videos that can be valuable for a software trainer to create their own training materials. The course materials and syllabus may provide a framework for developing content and examples for training others.

See salaries and explore the career path for Software Trainer

Reading list

We've selected one books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft Outlook 2019/365: Master Your Email.

The 7 Habits of Highly Effective People

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Provides a framework for personal and interpersonal effectiveness. While not directly about Outlook, it provides a foundation for time management, prioritization, and communication skills, all of which are essential for mastering email. The principles in this book can help you apply Outlook's features more effectively to achieve your goals. It commonly referenced book in business and personal development.

The 7 Habits of Highly Effective People: 30th...

Hardcover

Microsoft Outlook 2019/365

Master Your Email

What's inside

Learning objectives

Syllabus

Traffic lights

Save this course

Reviews summary

Master outlook for enhanced productivity

Activities

Career center

Featured in The Course Notes

Reading list

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