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Lois A. Jordan and David Cook, PhD

This course is designed for professionals interested in learning the principles of Lean Sigma, the DMAIC process and DFSS. This course is number 3 of 8 in this specialization dealing with topics in the Define Phase of Six Sigma

Professionals with some completed coursework in statistics and a desire to drive continuous improvement within their organizations would find this course and the others in this specialization appealing.

Method of assessment consists of several formative and summative quizzes and a multi-part peer reviewed project completion regiment.

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What's inside

Syllabus

Voice of the Customer
Business Case and Project Charter
Project Management Tools
Read more
Analytical Tools
Course 3 Summative Deliverables

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Concepts are applicable to a variety of industries
Begins by establishing a foundation for Six Sigma methods
Taught by individuals with a solid background in Six Sigma
Instructors recognized as leaders in the field of Six Sigma
Uses latest version of popular industry software tools
Taught by David Cook, PhD, a respected expert in Lean Sigma

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Reviews summary

6 sigma define phase

Learners say that The Define Phase for the 6 σ Black Belt is a well crafted, useful course with good, engaging assignments. Based on reviews, it seems learners find the course valuable to their work and that the information and tools provided are excellent. Students mentioned they learnt a lot in a short amount of time.
Assignments are engaging and useful.
"very useful and has many tools which will help me to upgrade my skills"
"The final assignment was pretty good and the peer review process helped me to understand the various documents."
Students say this course is well crafted with excellent content.
"Well crafted"
"Excellent course !"
"Every one should do this and learn something"
Learners say they learnt a lot in a short amount of time.
"good, i learnt alot in very short time."
"I hope others also learn as quick"
This course is highly valued by students.
"Good Course and value to my work."
"This course has exactly emphasised on these aspects of the project and helps lay a strong and lean foundation towards a successful project."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Define Phase for the 6 σ Black Belt with these activities:
Review Statistics Concepts
Brush up on statistics concepts to enhance your understanding of Lean Sigma methodologies.
Browse courses on Statistics
Show steps
  • Review probability distributions.
  • Recap hypothesis testing.
Explore Online Lean Sigma Resources
Enhance your knowledge by exploring reputable online sources on Lean Sigma best practices and methodologies.
Show steps
  • Search for reputable Lean Sigma organizations.
  • Review articles.
  • Watch industry webinars.
Read "The Lean Six Sigma Pocket Toolbook"
Expand your knowledge by reviewing a comprehensive resource on Lean Six Sigma tools and techniques.
Show steps
  • Read the introduction.
  • Review relevant sections.
  • Apply the tools and techniques in your projects.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Kickstart Lean Sigma Project
Start a Lean Sigma project to put your newly acquired knowledge into practice and gain hands-on experience in the DMAIC Process.
Show steps
  • Define the problem statement.
  • Establish a team.
  • Create a project charter.
  • Develop a DMAIC plan.
Define and Use Project Charter
Apply a standard format and structure to project charters.
Browse courses on Project Charter
Show steps
  • Develop a project charter template.
  • Create a project charter for a sample project.
  • Review and analyze example project charters.
Conduct Process Mapping Exercise
Reinforce your understanding of process mapping techniques through practical exercises.
Browse courses on Process Mapping
Show steps
  • Identify a process to map.
  • Use appropriate mapping tools.
  • Analyze the process for improvement opportunities.
Project Scope and Goals Presentation
Develop clear and concise communication skills for project scope and goals.
Browse courses on Project Scope
Show steps
  • Gather information on project scope and goals.
  • Create a presentation outline.
  • Develop supporting visuals and materials.
  • Practice and refine presentation skills.
Develop a Lean Sigma Glossary
Create a comprehensive glossary to solidify your understanding of Lean Sigma principles and terminology.
Browse courses on Lean Sigma
Show steps
  • Identify key concepts.
  • Define each concept clearly.
  • Organize the glossary alphabetically.
Volunteer at a Lean Sigma Implementation
Gain practical experience and contribute to real-world Lean Sigma initiatives by volunteering your time.
Show steps
  • Identify opportunities.
  • Reach out to organizations.
  • Participate in projects.

Career center

Learners who complete The Define Phase for the 6 σ Black Belt will develop knowledge and skills that may be useful to these careers:
Lean Six Sigma Black Belt
A Lean Six Sigma Black Belt is a highly skilled professional who uses Six Sigma principles and tools to improve organizational performance. The Define Phase for the 6 σ Black Belt course is a foundational course for those who want to become Lean Six Sigma Black Belts.
Master Black Belt
A Master Black Belt is a highly experienced Lean Six Sigma Black Belt who is responsible for leading and mentoring other Black Belts. The Define Phase for the 6 σ Black Belt course is a foundational course for those who want to become Master Black Belts.
Six Sigma Champion
A Six Sigma Champion is a senior leader who is responsible for supporting and promoting Six Sigma initiatives within their organization. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of Six Sigma principles and tools, which can be used to make informed decisions about Six Sigma projects.
Continuous Improvement Manager
A Continuous Improvement Manager is responsible for developing and implementing continuous improvement programs to improve organizational performance. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of Six Sigma principles and tools, which can be used to identify and eliminate waste and improve efficiency.
Process Engineer
A Process Engineer designs and improves manufacturing processes to ensure that they are efficient and effective. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of process improvement methodologies, such as DMAIC and DFSS.
Quality Assurance Manager
A Quality Assurance Manager is responsible for developing and implementing quality assurance programs to ensure that products and services meet customer requirements. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of quality management principles and tools, which can be used to improve quality and reduce defects.
Marketing Manager
A Marketing Manager develops and executes marketing campaigns to promote products and services. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of customer segmentation and targeting, which can be used to develop effective marketing campaigns.
Quality Manager
A Quality Manager is responsible for developing and implementing quality control systems to ensure that products and services meet customer requirements. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of Six Sigma principles and tools, which can be used to improve quality and reduce defects.
Consultant
A Consultant provides advice and guidance to organizations on a variety of topics, including process improvement, quality management, and project management. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of Six Sigma principles and tools, which can be used to help clients improve their operations.
Project Manager
A Project Manager plans, executes, and closes projects to achieve specific goals. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of project management tools and techniques, which can be used to manage projects effectively.
Sales Manager
A Sales Manager is responsible for leading and motivating a sales team to achieve sales targets. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of customer relationship management, which can be used to build and maintain strong customer relationships.
Business Analyst
A Business Analyst identifies and analyzes business needs and develops solutions to improve organizational performance. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of business process improvement methodologies, such as DMAIC and DFSS.
Data Analyst
A Data Analyst collects, analyzes, and interprets data to identify trends and patterns. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of statistical tools and techniques, which can be used to analyze data and make informed decisions.
Product Manager
A Product Manager is responsible for developing and managing products from concept to launch. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of customer needs and requirements, which can be used to develop products that meet market demand.
Operations Manager
An Operations Manager oversees daily operations for their organization, ensuring that processes are effective and efficient. The Define Phase for the 6 σ Black Belt course may be useful in this role by providing an understanding of the DMAIC process, which can be used to improve operational efficiency. The course also covers project management tools and analytical tools, which are essential for managing projects and making data-driven decisions.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Define Phase for the 6 σ Black Belt.
This handy reference book provides a comprehensive overview of Lean Six Sigma tools and techniques. It valuable resource for anyone involved in process improvement and would be a useful supplement to this course.
This comprehensive handbook provides a detailed overview of the Six Sigma process, from project definition to implementation. It valuable resource for professionals who want to learn more about the Six Sigma methodology.
This comprehensive handbook provides a thorough overview of Six Sigma principles and methodologies. It valuable resource for anyone involved in quality improvement and would provide additional depth to this course.
This textbook provides a comprehensive overview of statistical methods for quality improvement. It valuable resource for anyone involved in Six Sigma data analysis and would provide an excellent foundation for this course.
Provides a clear and concise overview of Six Sigma principles and methodologies. It valuable resource for anyone new to Six Sigma and would be a useful supplement to this course.
Provides a historical account of the Six Sigma movement at General Electric. It valuable resource for anyone interested in the history of Six Sigma and would provide background knowledge for this course.
Provides a comprehensive overview of the Voice of the Customer (VOC) process. It covers how to collect, analyze, and use customer feedback to improve products and services.
Provides a case study of how Six Sigma has been used to improve performance at GE, Motorola, and other top companies. It shows how Six Sigma can be used to improve quality, productivity, and profitability.

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